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    Acquia DXP

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    Sold by: Acquia 
    Deployed on AWS
    Acquia offers the only Open Digital Experience Platform (DXP), with Drupal as its foundation. Flexible and fast, Acquia helps users compose and optimize digital experiences for any digital channel. Acquia is consistently recognized as a Leader in Gartner's Magic Quadrant for DXP.
    3.9

    Overview

    In today's dynamic digital landscape, organizations face the challenge of crafting seamless and engaging customer experiences across a multitude of channels. Acquia offers the only Open Digital Experience Platform (DXP), with Drupal as its foundation, powered by the trusted, secure foundation of AWS. Learn more about our partnership with AWS - https://www.acquia.com/aws .

    Through Acquia, we offer a comprehensive digital experience platform, empowering businesses to overcome these challenges by providing a unified suite of solutions that streamline content management, customer data integration, and experience delivery.

    Delivers world-class digital experiences through:

    • Effortless Content, Unified Journey: Ditch content silos and inconsistent branding. Leverage Acquia as a CaaS (Content-as-a-Service) powerhouse, letting you create content once and publish it everywhere, seamlessly. Acquia Digital Asset Management (Acquia DAM) joins your forces, acting as your centralized library, ensuring brand consistency and a smooth customer journey across all channels.

    • Data-Driven Personalization, Every Time: Acquia Customer Data Platform (Acquia CDP) delves deep into customer data, using AI to reveal individual preferences and behaviors. Imagine loyal customers greeted with product recommendations tailored to their unique interests - that's the magic of CDP. This powerful understanding fuels personalized campaigns, delivering the right content at the right moment, on every channel.

    • Unmatched Flexibility & Security: Acquia Content Management System (Acquia CMS) is a composable CMS for managing digital content and experiences. Built on Drupal, the world's leading open-source platform, provides unmatched flexibility and scalability. Manage any website, from simple landing pages to complex microsites, with ease. This secure, enterprise-grade cloud platform ensures seamless performance and compliance, even for the most demanding digital experiences.

    With Acquia, organizations can harness the power of digital experiences to enhance customer engagement, foster brand loyalty, and drive business success. Together with AWS, we enable organizations to:

    • Eliminate silos and gain a holistic view of your customers for informed decision-making.
    • Accelerate digital transformation by streamlining content creation, marketing automation, and experience delivery.
    • Deliver complete experiences that engage customers, drive conversions, and achieve business goals.

    For custom orders, contact AWSmarketplace@acquia.com .

    Acquia Products:

    • Acquia CMS
    • Cloud Platform - FedRAMP Authorized
    • Site Factory - FedRAMP Authorized
    • Site Studio - FedRAMP Authorized
    • Customer Data Platform (CDP)
    • Digital Asset Management (DAM)
    • Product Information Management (PIM)
    • Personalization
    • Campaign Studio
    • Cloud IDE
    • Code Studio
    • Edge CDN, Security, and Bot Manager
    • Content Hub

    Highlights

    • Gartner(R) Magic Quadrant(TM) for DXP 2023: Acquia maintained its position as a Leader in the 2023 Gartner(R) Magic Quadrant(TM) for DXP, marking the fourth consecutive year of recognition
    • Security & Compliance: Acquia and AWS hold numerous security attestations including FedRAMP, TXRAMP, DISA IL2, GDPR, CCPA, HIPAA, PCI, ISO, and more
    • Acquia Customer Success Stories: Access inspiring stories of how our clients successfully leveraged the Acquia DXP to achieve remarkable results and transform their digital experiences. Clients include NBC Olympics, Charles Schwab, and Johnson & Johnson. https://www.acquia.com/resources/case-studies

    Details

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    Deployed on AWS
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    Financing for AWS Marketplace purchases

    AWS Marketplace now accepts line of credit payments through the PNC Vendor Finance program. This program is available to select AWS customers in the US, excluding NV, NC, ND, TN, & VT.
    Financing for AWS Marketplace purchases

    Pricing

    Pricing is based on the duration and terms of your contract with the vendor. This entitles you to a specified quantity of use for the contract duration. If you choose not to renew or replace your contract before it ends, access to these entitlements will expire.
    Additional AWS infrastructure costs may apply. Use the AWS Pricing Calculator  to estimate your infrastructure costs.

    12-month contract (1)

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    Dimension
    Description
    Cost/12 months
    Drupal Cloud
    Drupal Cloud starting prices. Contact awsmarketplace@acquia.com
    $20,000.00

    Vendor refund policy

    Upon termination, You will no longer have access to the Services and We will delete any Content residing on the Platform. We do not issue any refunds upon termination or cancellation.

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    Vendor terms and conditions

    Upon subscribing to this product, you must acknowledge and agree to the terms and conditions outlined in the vendor's End User License Agreement (EULA) .

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    Usage information

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    Delivery details

    Software as a Service (SaaS)

    SaaS delivers cloud-based software applications directly to customers over the internet. You can access these applications through a subscription model. You will pay recurring monthly usage fees through your AWS bill, while AWS handles deployment and infrastructure management, ensuring scalability, reliability, and seamless integration with other AWS services.

    Support

    Vendor support

    Acquia offers world class global support that is supporting 4,000+ customers. Acquia customers can rest easy with more than 300 years of experience focused directly on helping customers. With 24x7x365 global support and 99.95% SLA uptime, Acquia's award winning support team is always there to offer support in any issue you might face. Learn more about Acquia's Support here: https://docs.acquia.com/support/guide/  Contact our support team here: 888-922-7842 and at awsmarketplace@acquia.com  Contact our support team here: 888-922-7842

    AWS infrastructure support

    AWS Support is a one-on-one, fast-response support channel that is staffed 24x7x365 with experienced and technical support engineers. The service helps customers of all sizes and technical abilities to successfully utilize the products and features provided by Amazon Web Services.

    Product comparison

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    Updated weekly

    Accolades

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    Top
    100
    In Natural Language Processing
    Top
    10
    In Content Creation

    Customer reviews

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    Sentiment is AI generated from actual customer reviews on AWS and G2
    Reviews
    Functionality
    Ease of use
    Customer service
    Cost effectiveness
    5 reviews
    Insufficient data
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    Overview

     Info
    AI generated from product descriptions
    Content Management System
    Composable CMS built on Drupal for managing digital content and experiences across simple landing pages to complex microsites
    Customer Data Platform
    AI-powered customer data platform that analyzes customer preferences and behaviors to enable data-driven personalization and targeted campaigns
    Digital Asset Management
    Centralized library for managing digital assets that ensures brand consistency and streamlines content publishing across multiple channels
    Security and Compliance
    Enterprise-grade cloud platform with FedRAMP, TXRAMP, DISA IL2, GDPR, CCPA, HIPAA, PCI, and ISO security attestations and compliance certifications
    Content-as-a-Service Architecture
    Multi-channel content publishing capability enabling single content creation with distribution across all digital channels
    Headless Content Management System
    Structured content management system built on real-world entities and their relationships with Connectors framework and Content Delivery API for unified content distribution
    AI-Powered Search Engine
    Natural language understanding-based search with multi-algorithm approach for website, app, and digital touchpoint query resolution
    Multi-Publisher Distribution Network
    Integration with 200+ third-party publishers including Google, Apple, Amazon Alexa, Yelp, Waze, TripAdvisor, Uber Eats, WebMD, and Meta for brand data syndication
    Review Management and Monitoring
    Tools for monitoring and analyzing reviews, intelligent response methods, and first-party review generation across locations, people, and products
    Large Language Model-Powered Chatbot
    LLM-based conversational interface that answers user questions based on platform content, collects inputs, and executes configured automated tasks
    Centralized Content Management
    Single content hub enabling editorial teams to create, manage, and publish multimedia content across multiple formats, channels, and devices with streamlined workflows.
    Content Delivery Infrastructure
    Microservices architecture deployed on AWS with built-in CDN for fast page loads, high-performing SEO, and reliable content delivery.
    API-First Architecture
    Flexible, extensible API frameworks allowing developers to build custom workflows and integrate with third-party tools and systems.
    Monetization and Audience Management
    Native identity and subscriptions management features enabling personalized, targeted offers and revenue generation from digital engagement.
    AI-Powered Editorial Tools
    Suite of AI-powered solutions for editorial efficiency, content optimization, and automated workflow processes.

    Contract

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    Standard contract
    No
    No

    Customer reviews

    Ratings and reviews

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    3.9
    92 ratings
    5 star
    4 star
    3 star
    2 star
    1 star
    38%
    47%
    10%
    2%
    3%
    6 AWS reviews
    |
    86 external reviews
    External reviews are from G2  and PeerSpot .
    Gurramkonda Yaswanth

    Platform has accelerated multi-site delivery and supports rapid reuse of components and templates

    Reviewed on Mar 23, 2026
    Review provided by PeerSpot

    What is our primary use case?

    My main use case for Acquia Digital Experience Platform (DXP)  is that I have primarily used Acquia Site Studio and Site Factory. Site Factory is an Acquia product itself, where we manage the sites, including creating the site, managing the site URL, clearing the cache, logging, user addition, and everything related to the site. In one place, you can manage a lot of sites. It is easy to manage many partner sites, especially when a company has a lot of them. My client had many partner sites, which is why I use Site Factory to manage those. For each site, we use Site Studio. Site Studio provides default components and templates, allowing you to have many options and features to create, customize components, and templates, and reuse them to build pages across other sites as well. This makes site creation faster and easier to maintain. Because of these reasons, we opted for those, and I have delivered two projects with these tools.

    Acquia Site Factory and Site Studio helped my team manage multiple sites by allowing us to build a corporate site entirely, after which we reused the components from the corporate site in the partner sites. We reused everything, which is how Acquia Site Factory helped us. You can create a new site with the same profile; for a corporate site, you can use a different profile, and for a partner site, you can use another. The user interface in Site Factory allows you to see those options. Once the corporate site was ready and the profiles were divided, we just clicked to create a new site, named it, set the URL, and selected the needed profile. With that, many predefined components and templates associated with that profile came along. We then revamped the site using the style guide, which specifies a specific logo and colors for each partner site. The site will be ready in about twenty to thirty minutes using these profiles and components.

    What is most valuable?

    The best features Acquia Digital Experience Platform (DXP)  offers include good documentation, which provides a lot of guides to help when you are new. If my company partners with Acquia, they offer training and sessions. If I encounter issues, they will quickly resolve them and give feedback regarding what went wrong, which is helpful support. The predefined components and templates make it easier to maintain the site, and the style guide and style guide managers are also really helpful.

    Acquia Digital Experience Platform (DXP ) has positively impacted my organization by enabling us to create sites pretty quickly. We are able to deliver many clients swiftly. Before using Acquia Digital Experience Platform (DXP ), we might manage two projects a year, but now we can deliver four to five projects and provide more features for each client. Previously, time restrictions were a constraint, but now we can deliver much more within a limited time.

    What needs improvement?

    Acquia Digital Experience Platform (DXP) is improving in various ways, particularly with AI, as everything is now related to AI. The Drupal  community is also contributing to AI. Acquia primarily uses Drupal , so they are also making moves in that direction.

    For how long have I used the solution?

    I have used Acquia Digital Experience Platform (DXP) for roughly around two and a half years.

    What do I think about the stability of the solution?

    Acquia Digital Experience Platform (DXP) is stable.

    What do I think about the scalability of the solution?

    Acquia Digital Experience Platform (DXP) has good scalability. They provide end-to-end support, managing everything from the database to load management and caching services, allowing for quick scaling. When we delivered thirty-two sites, the increased load was managed effectively, making for a good experience with scalability.

    How are customer service and support?

    The customer support of Acquia Digital Experience Platform (DXP) is good. Whenever we have issues or questions, we raise a ticket, and they quickly respond with helpful links to explore.

    Which solution did I use previously and why did I switch?

    I used to work with a different solution, specifically plain core Drupal, where we used Paragraph modules or normal PHP templating, which took a lot of time. When I switched to Acquia Site Studio and Site Factory, the process simplified significantly; I can perform most tasks without coding by utilizing the user interface. This improvement has been very effective.

    What was our ROI?

    I have seen a return on investment from using Acquia Digital Experience Platform (DXP). Delivering thirty-two sites in a year directly saves a lot of money. The management of sites and everything involved reduces the number of engineers needed to build it as well, so it has definitely been beneficial. They provide end-to-end services, including hosting, caching, cloud, database, and asset management, which are significant advantages.

    What's my experience with pricing, setup cost, and licensing?

    My experience with pricing, setup cost, and licensing with Acquia Digital Experience Platform (DXP) is limited, as I am not too involved in the pricing aspect; a separate team handles it due to our partner status. I have heard it was a little high, but I do not have the specific details.

    Which other solutions did I evaluate?

    Before choosing Acquia Digital Experience Platform (DXP), I was not the decision maker, but other options evaluated included Adobe Experience Manager  and Sitecore.

    What other advice do I have?

    My advice for others looking into using Acquia Digital Experience Platform (DXP) is to first go through the official documentation. If you are a partner, take advantage of the training provided before diving in. I would rate Acquia Digital Experience Platform (DXP) an eight out of ten.

    Aziza Anwari

    Site building has become faster and code deployments are managed smoothly across environments

    Reviewed on Mar 22, 2026
    Review from a verified AWS customer

    What is our primary use case?

    My main use case for Acquia Digital Experience Platform (DXP)  includes code deployment using Acquia Cloud . I have used it for Acquia DAM  to manage my assets and Site Studio to manage my multiple sites.

    A specific example of how I used Acquia Cloud  for deployment is that Acquia Cloud handles code deployment. We have dev, stage, and prod environments. To deploy properly from local, we deploy to dev, and then we manage it across these environments. In that way, we use the pipelines. It becomes quite easy when you use Acquia Cloud that way.

    My main use cases with Acquia Digital Experience Platform (DXP)  are DAM , Acquia Cloud, and Site Studio.

    What is most valuable?

    In my opinion, one of the best features Acquia Digital Experience Platform (DXP ) offers is Site Studio. Because for every new site that I have to spin up, it uses the same governed components. It makes it faster, launches with zero brand drift, and editors never need a developer for day-to-day page building.

    Site Studio helps my team launch sites faster because, for example, when I have a new site from the client that needs to be added as a sub-site into the main branch, I don't have to do much. I can use the existing base and speed up the process by using it. It makes it really easy for me to do that with Site Studio. Sometimes it can be a little tricky, but in my case, it makes the process a little bit faster.

    Acquia Digital Experience Platform (DXP ) has positively impacted my organization because it eased the process.

    What needs improvement?

    Acquia Digital Experience Platform (DXP) can be improved because sometimes it takes a lot of time. It needs a little bit of optimization. That is what I have faced some of the time, and that can be improved.

    Regarding the needed improvements, I would say speed and page load time. Page load time is an area that can be improved.

    There are other improvements I think Acquia Digital Experience Platform (DXP) needs. Regarding optimization, there is room for improvement. The UI can be improved at the end-user end as well.

    For how long have I used the solution?

    I have been using Acquia Digital Experience Platform (DXP) for around three to four years.

    What do I think about the stability of the solution?

    Acquia Digital Experience Platform (DXP) is stable 90 to 95 percent of the time.

    What do I think about the scalability of the solution?

    Acquia Digital Experience Platform (DXP) is scalable.

    How are customer service and support?

    The customer support for Acquia Digital Experience Platform (DXP) is good. Most of the time they are really easy to approach. Sometimes it gets a little tricky.

    Which solution did I use previously and why did I switch?

    I have not previously used a different solution because we are using Acquia for the time being. I was not a part of it when it was selected, so I cannot say much.

    What was our ROI?

    With Acquia Digital Experience Platform (DXP), I can say that it definitely saved time. With time, it saved our money.

    What's my experience with pricing, setup cost, and licensing?

    Regarding my experience with pricing, setup cost, and licensing, I will say I don't have experience with that because I think the sales team and the higher-ups were mostly looking into it. I was not a part of it and joined much later.

    Which other solutions did I evaluate?

    Before choosing Acquia Digital Experience Platform (DXP), I evaluated other options because there were options, such as Pantheon  and others. However, I think Acquia was a good choice, so we opted for that.

    What other advice do I have?

    The advice I would give to others looking into using Acquia Digital Experience Platform (DXP) is that it's a positive experience. If you have large, enterprise-based websites, you can opt for it, and it will be a good purchase. However, if you have a very small site or a smaller solution, I don't think it's optimal given the price, as it's a little steeper. I would rate this product an 8 out of 10.

    Mark Aceves

    Platform has supported a global web presence but now needs stronger support and performance

    Reviewed on Mar 11, 2026
    Review provided by PeerSpot

    What is our primary use case?

    My main use case for Acquia Digital Experience Platform (DXP)  is to manage our public-facing global website at both Bio-Rad and a previous company.

    I use Acquia Digital Experience Platform (DXP)  to manage our global website by utilizing its primary hosting environments for Drupal , which is an open-source CMS, partnering with Drupal  to provide not just hosting but also additional peripheral services, solutions, and tools. At both companies where we used Acquia, they were our primary host and provider of CDN  capabilities in addition to other tools such as heat mapping and marketing automation tools.

    Currently, I use Acquia Digital Experience Platform (DXP ) as our main host for our content management system as well as our CDN .

    What is most valuable?

    Acquia Digital Experience Platform (DXP ) offers the ability to provide a managed services cloud hosting environment for Drupal CMS, which is an open-source platform and can be a challenge to maintain independently due to the frequent updating and security patching required. This is a strong use case for us as we handle it internally, ensuring uptime and utilizing their caching capabilities with various CDN partners.

    Acquia Digital Experience Platform (DXP) positively impacts our organization by providing the tools and capabilities needed for a successful digital presence and digital footprint. However, the real challenge comes down to ensuring we have the right strategy and the right team to drive and enable that strategy on their platform, since they give us the tools but we have to handle the strategy and building.

    What needs improvement?

    Acquia Digital Experience Platform (DXP) can be improved by enhancing their service and support capabilities and continuing to build partnerships with strategic solution providers.

    For how long have I used the solution?

    I have been using Acquia Digital Experience Platform (DXP) for about four to five years.

    What do I think about the stability of the solution?

    Acquia Digital Experience Platform (DXP) is stable most of the time, approximately eighty percent of the time, though there are issues.

    What do I think about the scalability of the solution?

    Acquia Digital Experience Platform (DXP) is scalable, but you have to pay for it.

    How are customer service and support?

    In practice, those features work for us, but it is a double-edged sword because while they provide the tools, depending on the support tier paid for, we find ourselves pretty much on our own to configure the environment.

    I have been involved with Acquia Digital Experience Platform (DXP) in two different roles. In a previous experience at a different company, we faced many challenges with their service and support, requiring frequent contact for issues where responsiveness was sometimes lacking. I am not in the same role here, so I cannot speak directly to how challenging it might be for our IT team who manages the tool physically, but I have not heard anything negative, although I know I had a more challenging time previously.

    My experience with customer support for Acquia Digital Experience Platform (DXP) was terrible. I would have rated the customer support a five based on my previous experience before joining Bio-Rad.

    Which solution did I use previously and why did I switch?

    I have used various solutions, but the decision to switch to Acquia Digital Experience Platform (DXP) was made before I arrived at the companies where we used it.

    I did not choose Acquia Digital Experience Platform (DXP), as the decision was made before I arrived. However, I did evaluate other options, and Acquia was not on my list of recommendations.

    How was the initial setup?

    In the past, I found the pricing of Acquia Digital Experience Platform (DXP) to feel somewhat steep despite using an open-source platform, but setup and licensing were handled by other groups.

    What was our ROI?

    It is difficult to quantify a return on investment with specific metrics, such as money saved or time saved.

    What other advice do I have?

    Acquia Digital Experience Platform (DXP) seems to have improved some features. They have purchased a few smaller companies and rolled those capabilities in, such as Monsido , which has been beneficial for us.

    When using Acquia Digital Experience Platform (DXP), the outcomes I notice include cost savings since using an open-source platform such as Drupal, which saves us money compared to enterprise options such as Adobe AEM or Optimizely . However, we still face challenges with uptime and page performance.

    My advice to others looking into using Acquia Digital Experience Platform (DXP) is that if you are looking to save money without investing in a large-scale enterprise DXP, it is probably a good option. However, you need to understand that the customer service you expect might not meet your expectations even if you pay for the top tier of support. I would rate this review a seven overall.

    Talish Khan

    Marketers have gained low‑code control and now build personalized journeys that boost conversions

    Reviewed on Mar 11, 2026
    Review from a verified AWS customer

    What is our primary use case?

    Acquia Digital Experience Platform (DXP)  was used as an enterprise-scale platform for CMS work, especially Site Studio for low-code site building and segregating customer data into unified customer profiles and segmentations for marketing purposes.

    I worked on the personalization part of the content in B2C, specifically for a financial services company that uses Acquia CDP  to unify customer data from the website, mobile app, call center, and email interactions.

    What is most valuable?

    One of the best features Acquia Digital Experience Platform (DXP)  offers is Site Studio, which provides low-code site building for content editors without having to rely on back-end developers, and the Acquia Cloud  Platform that it is hosted on.

    Site Studio has specifically helped my team by being a very good low-code builder that provides a drag-and-drop visual builder that lets non-developers create pages using pre-built components, and it maps very nicely with the SDC component library approach, allowing marketers to assemble them. Site Studio is Acquia's answer to the criticism that Drupal 's authoring experience lags behind competitors.

    Regarding the cloud platform, it is built on the Open API framework, and performance monitoring and enterprise caching are available at all layers of the stack, with CI/CD and deployment automation via pull requests, as well as CLI tools for terminal access to every API endpoint it provides. As a Drupal  developer, this is where I spend most of my time, and the branch-specific environments for PRs are particularly useful for the kind of Bitbucket  pipeline workflows we build.

    The positive impacts from the organization using Acquia Digital Experience Platform (DXP ) are notable. After migrating to DXP , the results were dramatic, including a 70-plus percent increase in conversion rate and a 30-plus percent increase in online booking revenue. Most impressively, the drop-off rate plummeted from 82 percent to 28 percent, and content updates that previously took weeks now happen in seconds.

    The increase in conversion rate and reduction in drop-off rate can be attributed to the new features and the improved user experience, with most of it being about marketers being able to assemble the pages on their own.

    What needs improvement?

    One of the improvements needed for Acquia Digital Experience Platform (DXP) involves platform sizing and pricing transparency, which is the most consistent complaint I have seen across various clients. The way Acquia sizes its platform for customers is described as ambiguous and often results in penalties after doing business. Users also note that overall cost can be high and limits accessibility for smaller businesses. Additionally, the Site Factory provisioning environment takes a lot of time, and often more environments are needed than what is available by default, requiring you to go through support and sales processes. For teams handling CI/CD pipelines and needing fast environment spin-ups, this lag is a real bottleneck.

    Support gaps exist since support follows standard SLAs, and sometimes there are different difficulties when dealing with critical issues due to the lack of a 24/7 available team.

    For how long have I used the solution?

    In my current field as a Drupal developer, I have been working with Drupal development since 2014, so overall it has been around 12 years into Drupal.

    What do I think about the stability of the solution?

    Acquia Digital Experience Platform (DXP) is stable.

    What do I think about the scalability of the solution?

    Acquia Digital Experience Platform (DXP) offers pretty good scalability because it provides high scalability.

    How are customer service and support?

    Customer support for Acquia Digital Experience Platform (DXP) is good, but I think it could be improved in terms of 24/7 availability due to the people being spread across different regions.

    How would you rate customer service and support?

    Which solution did I use previously and why did I switch?

    We previously used Layout Builder, and we eventually moved to Acquia Digital Experience Platform (DXP) for a better enterprise experience.

    How was the initial setup?

    I did not purchase Acquia Digital Experience Platform (DXP) directly through the AWS Marketplace . There was a sales team involved, and they contacted the Acquia team, which seems to be the channel used for the sales process.

    What about the implementation team?

    We evaluated other options before choosing Acquia Digital Experience Platform (DXP).

    What was our ROI?

    I have seen a return on investment since earlier we relied heavily on developers on an ongoing basis. When we wanted to rearrange components within the templates, we had to rely on tickets, and more developers were needed. Now, it is a one-time activity, allowing more marketers to simply assemble the components as they need.

    What's my experience with pricing, setup cost, and licensing?

    Regarding my experience with pricing, setup cost, and licensing, I do not have a clear idea since it is more around the sales team's questions, and because I worked on the enterprise platform, it was not clear with the technical team about the pricing.

    Which other solutions did I evaluate?

    We evaluated other options before choosing Acquia Digital Experience Platform (DXP).

    What other advice do I have?

    My advice for others looking into using Acquia Digital Experience Platform (DXP) is to definitely use it if they have an enterprise customer or client who wants to get real usage from the CMS work along with the CDP and low-code site building, which will be beneficial for them if they switch to Acquia Digital Experience Platform (DXP). I have rated this product an 8 out of 10.

    Which deployment model are you using for this solution?

    Public Cloud

    If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

    reviewer2808222

    Managing hundreds of reusable content sites has become efficient but page performance still needs work

    Reviewed on Mar 10, 2026
    Review from a verified AWS customer

    What is our primary use case?

    My name is Sujin Tommy, and I was a web developer at TCS . I left TCS  in January 2026 and am now looking for opportunities in the United Kingdom. My experience comes under Drupal  CMS, and we were using Acquia for our back-end cloud technology. We used Acquia-supported front-end components such as Site Studio for our front-end built-in components. We built sites for a pharmaceutical company called Bayer Germany.

    I worked for five years at TCS, and during that entire period, I worked under the same project for the pharma company. We managed their product sites, which totaled around 800 sites built in Drupal  CMS. We used JS frameworks such as React and some decoupled architecture components in the front-end to overcome the limitations of Acquia-provided Site Studio components.

    I used Acquia Digital Experience Platform (DXP)  throughout my entire experience. When I joined the company, I learned that Acquia was a cloud tool. We were able to log into Acquia cloud and see the back-end in a UI manner. We could delete, clone, and perform cache clearing through a simple interface, which was very beneficial. For the front-end, we used Acquia-supported Site Studio components, which were drag-and-drop components that we could easily use to build our web pages, such as image components, header components, and paragraph components. Building pages using Site Studio components was very easy, and using Acquia Digital Experience Platform (DXP)  for our website and project was really great. It reduced our effort significantly.

    What is most valuable?

    We used Site Studio components as our main use case. We used Site Studio components for creating pages. They were reusable components that we could use for creating pages easily.

    We faced some issues with Site Studio components, such as loading time and performance issues. We solved these issues using some Drupal fixes, and it worked well afterward. The main thing about Site Studio was its compatibility with Drupal. The overall functionality and user experience with Site Studio components was great, and it was really very compatible.

    I have only used the Site Studio component product of Acquia Digital Experience Platform (DXP ). I know Acquia has other digital experience products, but I am only familiar with Site Studio.

    The main advantages include usability and the ability to make changes and create custom components. Acquia provides elements that allow us to create custom components to meet our needs, and the customization is also a positive aspect of Site Studio components.

    It helps a lot because managing 800 to 1,000 sites is not an easy task, and Acquia products always help us to manage those effectively.

    Considering the back-end with Acquia cloud that we used, it was very scalable and we were able to run our 800 sites smoothly for users. We needed quite a large server and needed to scale it for our new needs, so it was very compatible for us. Considering the front-end, the reusability saved a lot of time and effort. From the customer point of view, they could reduce the number of employees because using this feature, everybody can make pages using the drag-and-drop functionality. They do not need technical knowledge or development experience, so it was very easy for them as well.

    The integration capabilities were really good and were really compatible with other features and integration tools.

    What needs improvement?

    I only have product knowledge about Site Studio, and the only missing thing was some kind of performance issues. We faced loading issues, performance issues, and some kind of optimization issues on some pages. Acquia may have optimizations that we have not purchased, but for our case, we faced some performance issues.

    Since I do not exactly know if there are any existing solutions for the performance issues which we were not subscribed to, I am not an expert to comment on that. The only issue I faced was what I already mentioned, and the fix I can suggest is that they can improve performance. That thing might already be there, but I am not sure about that.

    For how long have I used the solution?

    I used Acquia Digital Experience Platform (DXP ) for almost five years.

    What do I think about the stability of the solution?

    Acquia Digital Experience Platform (DXP) was really stable in my experience and worked reliably most of the time.

    What do I think about the scalability of the solution?

    Considering the back-end with Acquia cloud that we used, it was very scalable and we were able to run our 800 sites smoothly for users. We needed quite a large server and needed to scale it for our new needs, so it was very compatible for us.

    It was easy to scale up Acquia Digital Experience Platform (DXP) as our needs grew.

    How are customer service and support?

    Sometimes we felt downtimes, and then we needed to log a ticket to Acquia. The Acquia support team would fix that, and they were really prompt.

    As I already mentioned, customer support for Acquia Digital Experience Platform (DXP) was really great, and the customer service was really prompt, even during downtimes.

    How would you rate customer service and support?

    Positive

    How was the initial setup?

    It is very easy for beginners to get started with Acquia Digital Experience Platform (DXP) and Site Studio.

    What other advice do I have?

    I would rate this solution a seven on a scale of one to ten. The things I have already told substantiate this score.

    It was a private cloud, and you have to have login credentials to log into Acquia cloud.

    It was really helpful, and it was really easy to access from Acquia documentation.

    It was really great in terms of user interface and overall user experience of Acquia Digital Experience Platform (DXP); it was easy and intuitive to use.

    It met all our needs, and the customization feature was really helpful, even for beginners.

    Since I do not know the exact figures, I cannot provide a detailed answer because I was only a developer.

    I cannot share any particular exact values, but I can only share around data because it obviously saves time, reduces costs for customers, and also fewer employees are needed to complete all tasks.

    I have not used any security features of Acquia because we were using Drupal, and Drupal has its own security features, so we did not use any security features of Acquia.

    Which deployment model are you using for this solution?

    Private Cloud

    If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

    Amazon Web Services (AWS)
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