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    AWS FreePBX v16 with included Technical Support

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    Free Trial
    AWS Free Tier
    This product has charges associated with it for included Technical Support. AWS FreePBX is a pairing of CentOS 7.8, FreePBX 16, and Asterisk 16 with full Commercial Module support through Sangoma and included/premium technical support provided by TheWebMachine Networks.
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    AWS FreePBX v16 with included Technical Support

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    Overview

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    This FreePBX product has been packaged to include AWS specific features/drivers, a unique single-command SmartUpgrade system, and includes LIVE TECHNICAL SUPPORT as part of your subscription! We are an Authorized Sangoma Software Development Partner providing a "true-to-distro" build of FreePBX specifically tailored to take advantage of the AWS EcoSystem. FreePBX has developed over the past 15 years to be the most widely deployed PBX platform in use across the world today. The flexibility of the platform allows Users, Resellers, Enthusiasts and Partners to utilize the FreePBX EcoSystem to build robust communications solutions that are powerful but at the same time easy to implement and support.

    AWS FreePBX is a pairing of CentOS 7.8, FreePBX 16, and Asterisk 16 with full Commercial Module support through Sangoma and included/premium technical support provided by TheWebMachine Networks. NOTE: To launch an instance running FreePBX v15, select AMI v4.x. However, this is generally not necessary, as FreePBX v16 does not contain any breaking changes from v15 and can restore previous version backups.

    Highlights

    • Easy Deployment for multiple environments via the Setup Guide
    • Convenient web-based configuration
    • Automatic remote endpoint provisioning and management available

    Details

    Delivery method

    Delivery option
    64-bit (x86) Amazon Machine Image (AMI)

    Latest version

    Operating system
    CentOs 7.8

    Typical total price

    This estimate is based on use of the seller's recommended configuration (m5a.large) in the US East (N. Virginia) Region. View pricing details

    $0.146/hour

    Pricing

    Free trial

    Try this product at no cost for 30 days according to the free trial terms set by the vendor. Usage-based pricing is in effect for usage beyond the free trial terms. Your free trial gets automatically converted to a paid subscription when the trial ends, but may be canceled any time before that.

    AWS FreePBX v16 with included Technical Support

     Info
    Pricing is based on actual usage, with charges varying according to how much you consume. Subscriptions have no end date and may be canceled any time. Alternatively, you can pay upfront for a contract, which typically covering your anticipated usage for the contract duration. Any usage beyond contract will incur additional usage-based costs.
    Additional AWS infrastructure costs may apply. Use the AWS Pricing Calculator  to estimate your infrastructure costs.

    Usage costs (112)

     Info
    • ...
    Instance type
    Product cost/hour
    EC2 cost/hour
    Total/hour
    t3.micro
    AWS Free Tier
    $0.05
    $0.01
    $0.06
    t3.small
    $0.05
    $0.021
    $0.071
    t3.medium
    $0.05
    $0.042
    $0.092
    t3.large
    $0.06
    $0.083
    $0.143
    t3.xlarge
    $0.08
    $0.166
    $0.246
    t3.2xlarge
    $0.10
    $0.333
    $0.433
    t3a.micro
    $0.05
    $0.009
    $0.059
    t3a.small
    $0.05
    $0.019
    $0.069
    t3a.medium
    $0.05
    $0.038
    $0.088
    t3a.large
    $0.06
    $0.075
    $0.135

    Additional AWS infrastructure costs

    Type
    Cost
    EBS General Purpose SSD (gp2) volumes
    $0.10/per GB/month of provisioned storage

    Vendor refund policy

    Hourly Subscriptions are not eligible for refunds, but you can cancel at any time. Annual Contract Subscriptions are subject to AWS' own refund policy, but can be exchanged for a different Type.Size at any time. All refund or exchange requests should start with an AWS Billing Support Ticket.

    Legal

    Vendor terms and conditions

    Upon subscribing to this product, you must acknowledge and agree to the terms and conditions outlined in the vendor's End User License Agreement (EULA) .

    Content disclaimer

    Vendors are responsible for their product descriptions and other product content. AWS does not warrant that vendors' product descriptions or other product content are accurate, complete, reliable, current, or error-free.

    Usage information

     Info

    Delivery details

    64-bit (x86) Amazon Machine Image (AMI)

    Amazon Machine Image (AMI)

    An AMI is a virtual image that provides the information required to launch an instance. Amazon EC2 (Elastic Compute Cloud) instances are virtual servers on which you can run your applications and workloads, offering varying combinations of CPU, memory, storage, and networking resources. You can launch as many instances from as many different AMIs as you need.

    Version release notes

    This release features security and bug fixes for FreePBX v16. For complete release notes, visit https://twm.tips/changelog 

    Additional details

    Usage instructions

    Note: To ensure you are selecting Instance Types to support your needs, it is recommended to review the Deployment Guide prior to launching an instance - https://twm.tips/depguide 

    Once the instance is running, open your web browser and goto the IPv4 Public IP (http://<Public_IP>) to access the Administration console to configure the application. Click on the FreePBX Administration icon, and login using the username 'admin' and the password is your AWS Instance ID ('i-xxxxxxxxxxx'). Please note that it may take up to 10 minutes for all the web services and backend to come online before you are able to access the application.

    Follow the Setup Guide to properly configure the application before call audio will work correctly AND pay special attention to information regarding the Intrusion Detection system - https://twm.tips/firstlaunch 

    Support

    Vendor support

    Standard Ticket based support may require up to 24 hours, but usually receives a reply within 2 hours. Elevated SLA options also available for an additional charge. https://twm.tips/wiki 

    AWS infrastructure support

    AWS Support is a one-on-one, fast-response support channel that is staffed 24x7x365 with experienced and technical support engineers. The service helps customers of all sizes and technical abilities to successfully utilize the products and features provided by Amazon Web Services.

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    Customer reviews

    Ratings and reviews

     Info
    4.4
    34 ratings
    5 star
    4 star
    3 star
    2 star
    1 star
    79%
    6%
    0%
    3%
    12%
    34 AWS reviews
    M.K

    it did not work for me

    Reviewed on Jun 15, 2024
    Purchase verified by AWS

    I have spent more than 14 hours setting up this Freepbx, it keeps crushing, not accessible either via GUI and SSH. i have Launched few ints ,all same results, i have used the server type they recommended , but still not luck ! whenever i entry setting, the same inst goes offline, I've been a user of Freepbx since 2016, I'm familiar with it .i don't see any where on AWS page for support!. I regret the time i wasted using this garbage , I thought it would be faster and simpler to launch freepbs on AWS , but i guess i was wrong! i'm going to back to other hosting Co

    stsimb

    Amazing support from TheWebMachine

    Reviewed on Sep 25, 2023
    Purchase verified by AWS

    We've been using freepbx on-prem for ages. We've chosen this AMI to migrate some of our workload to the cloud and have the option for support from a sangoma partner.

    Indeed, we reached out to TheWebMachine for a few highly technical questions and their responses nailed it, 100% to-the-point without hassle!

    Thank you very much!

    Topy IT

    Flawless Setup Support

    Reviewed on Feb 24, 2023
    Purchase verified by AWS

    After setting up the FreePBX instance I experienced a couple configuration challenges. I reached out to TheWebMachine support and was provided step by step assistance. I would recommend their 30 day trial and giving TheWebMachine a chance to streamline your PBX implementation.

    Jr. Loven

    Easy install and setup with GREAT customer support.

    Reviewed on Feb 21, 2023
    Purchase verified by AWS

    I moved from an on premises FreePBX to AWS. I had some hiccups along the way (my fault for not paying close enough attention to documentation), The support I received was above par. Quick responses and very informative. I probably would still be trying to fix this 6 months later if not for their support. Definitely recommend this AMI

    Chris Dublin

    Super easy to configure and it works like a charm

    Reviewed on Sep 26, 2022
    Purchase verified by AWS

    This was super easy to configure and it works like a charm.
    Also their support is great and quick. Two and half years on it and zero problems :)
    Thank you!

    View all reviews