Sold by: KloudGin Inc.
Deployed on AWS
The KloudGin Field Service Management Suite is a mobile workforce collaboration platform that provides each worker a more complete and connected view of assets, operations, historical records and activities. The single, integrated solution provides automated and optimized scheduling, planning, mobility and analytics for every work order and crew makeup. Leveraging automation, artificial intelligence and machine learning, KloudGin optimizes the prioritization, scheduling, routing and completion of both long-cycle and short-cycle work.
4.4
Overview
Powered by AI and Machine Learning, our high-capacity scheduling engine and native mobile field crew app delivers the information your field crew needs, when and where they need it. Access work order details, instructions, steps, and manuals. Capture field data in real time along with pictures and notes to substantially reduce job times, reduce job costs, and improve customer satisfaction. The KloudGin Field Service Management Suite empowers operations managers, schedulers and dispatchers with innovative AI-based solutions including smart, automated scheduling and optimization tools and is composed of
- High capacity scheduling and mobile workforce solutions are based on a single cloud, SaaS based digital engagement platform, which allows customers to compete and differentiate on existing and new services.
- GPS-based field workforce tracking to check progress and status of all jobs in real time with daily, weekly and monthly Multiview.
- Complete end-end digitized workflows to deliver both existing services and new services leveraging newer technologies while offering real-time monitoring of all on-field services.
- An extensible integration engine for rapid integration and configuration of workflows with core utility systems of record, including CIS, GIS Asset Management, vehicle telematics, asset IoT/Sensor, ERP and HR/Payroll time card management.
Highlights
- High capacity AI scheduling to monitor and manage all scheduled work in real time. Complete end-to-end digitized work flows.
- Subcontractor management: End to end digitization of work orders and on-field activities. Real Time Notifications Keep Customers Informed.
- No-code, low code configurability.
Details
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Pricing
Pricing is based on the duration and terms of your contract with the vendor. This entitles you to a specified quantity of use for the contract duration. If you choose not to renew or replace your contract before it ends, access to these entitlements will expire.
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Dimension | Description | Cost/month |
|---|---|---|
Number of Users | Minimum 100 users | $175.00 |
Dimensions summary
This listing uses a contract pricing model based on a single dimension: the number of users. You buy access by user count, with a minimum of 100 users required to start. Pricing scales with the number of users you add above that minimum. There are no separate tiers, instance sizes, or usage add-ons to choose from. You commit to a user quantity for the contract term, and the platform's field service management capabilities apply across all licensed users.
Top-of-mind questions for buyers
A user is any individual with a login to the platform. This includes dispatchers, schedulers, office staff, and field crews. Contractors who access the mobile interface also count as users, since they use the same interface as internal crews with assigned permissions.
You commit to a user count for the contract term, starting at 100. Cost scales with each user you license above that minimum. There are no separate tiers or instance sizes, so the per-user structure applies uniformly across your licensed count.
No. The platform unifies field service, asset, and construction work management in one system on a single data model. Licensed users access the platform's capabilities through one interface. Billing is based on user count, not on separate charges for each functional area.
kloudgin.com
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Delivery details
Software as a Service (SaaS)
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Resources
Support
Vendor support
24x7 support. support@kloudgin.com , 1-877-256-8303
AWS infrastructure support
AWS Support is a one-on-one, fast-response support channel that is staffed 24x7x365 with experienced and technical support engineers. The service helps customers of all sizes and technical abilities to successfully utilize the products and features provided by Amazon Web Services.
Similar products
KloudGin is a powerful asset and workforce management platform that empowers all users with more complete information, better insights and more powerful decision support to increase efficiency, reduce costs and improve the customer experience. Built to strengthen efficiency, performance and collaboration across all asset & work management and on field service activities, KloudGin is a fully integrated Enterprise Asset Management (EAM) and Field Service Management (FSM) platform that provides a holistic view of maintenance and service operations to improve asset utilization, workforce productivity and the customer experience. Transform the full asset lifecycle for your linear and vertical assets on a mobile first SaaS solution that delivers critical asset information to help make better short and long term maintenance decisions to improve asset reliability, lower operating costs and improve operational output.
Customer reviews
Atul S.
Configuration SME
Reviewed on Dec 19, 2023
Review provided by G2
What do you like best about the product?
It's interface is very user friendly and easy to use
What do you dislike about the product?
master data entry is not automated and we need to enter it manually during kloudgin configuration
What problems is the product solving and how is that benefiting you?
Field service and asset management is very user friendly in kloudGin that help our utility users to maintain asset and provide services to their customers.
Upadhyayula A.
Most Intutive and greatly Customizable Platform for FSM & EAM
Reviewed on Oct 28, 2023
Review provided by G2
What do you like best about the product?
Scheduling Engine is one of the best features because it automatically schedules the work of the crew for a given amount of time considering task priorities. FSM & EAM Modules are completely covered under the same product.KloudGin is compatible with the majority of integrations(C2M, NetSuite, SAP, EBS Time Keeping, Oracle, GIS Integrations, Verizon).
What do you dislike about the product?
The mobile app can still be refined from a UI perspective.
What problems is the product solving and how is that benefiting you?
Inventory Management, Timesheet management, Appointment scheduling process, & Asset preventive maintenance.
Computer Software
One stop solution for FSM & EAM
Reviewed on Oct 27, 2023
Review provided by G2
What do you like best about the product?
KloudGin has a product that combines both FSM and EAM functionalities, creating an integrated solution for managing field service operations and enterprise asset management.
It has scheduling and dispatching which tracks crew work in the field, manages work orders, and ensures effective communication between the field workforce and the central office.
It has scheduling and dispatching which tracks crew work in the field, manages work orders, and ensures effective communication between the field workforce and the central office.
What do you dislike about the product?
I have not found any downsides to this Product Yet. In comparison to other FSM and EAM, it has more features.
What problems is the product solving and how is that benefiting you?
Centralized Dispatching, Scheduling Engine, Route Optimization, and Mobile Field Application are among the many valuable features KlougGin provides.
Utilities
Very poor communication
Reviewed on Oct 11, 2023
Review provided by G2
What do you like best about the product?
All the information about orders directions contact numbers an asset mapping is that your fingertips! Fairly easy to use and complete task work on a phone, tablet or PC
Kloudgin is a fast growing company and desires to make the needed changes to make an effective tool so they can grow its market.
Kloudgin is a fast growing company and desires to make the needed changes to make an effective tool so they can grow its market.
What do you dislike about the product?
They sadly, it seems there is no communication or input from those using the application in the field.
Sadly, Kloudgon will often dump monthly "updates" WITHOUT informing its customers or even beta testing it to see it's obvious mistakes. It's a great new company, but you're the guinea pig.
Training, videos, or documentation seems to be severely lacking... actually totally nonexistent
Kloudgin builds the product, but you will have to be the in-house expert in order to use it and train your staff. It's a great tool, but if something goes wrong, you'll need to tell Kloudgin, bc they won't ask.
If Kloudgin disagrees, feel free to ask for posts, links or even online training... I'm not seeing it.
Sadly, Kloudgon will often dump monthly "updates" WITHOUT informing its customers or even beta testing it to see it's obvious mistakes. It's a great new company, but you're the guinea pig.
Training, videos, or documentation seems to be severely lacking... actually totally nonexistent
Kloudgin builds the product, but you will have to be the in-house expert in order to use it and train your staff. It's a great tool, but if something goes wrong, you'll need to tell Kloudgin, bc they won't ask.
If Kloudgin disagrees, feel free to ask for posts, links or even online training... I'm not seeing it.
What problems is the product solving and how is that benefiting you?
Putting all asset information and work orders on the cloud
Information Technology and Services
Good product with less dependency
Reviewed on Jul 30, 2023
Review provided by G2
What do you like best about the product?
KloudGin is a very good product and it can be used in many verticals. The beauty of this framework is it doesn't need any installation or configuration. Just you need internet a computer and mobile device. It has almost all the ERP modules integrated in one system. The FSM and EAM modules are just WOW!! which I recommend to all the industries to ease your daily workload and struggling with all the paperwork.the scheduling engine what Kloudgin has developed so far is the best thing I have ever seen in the market so far.
What do you dislike about the product?
Yeah unlike all the other SaaS products Kloudgin needs some improvement in GUI in mobile and Web applications.
What problems is the product solving and how is that benefiting you?
1. No paperwork
2. Scheduling almost reduces 70% of the workload of dispatchers.
3. Communication between dispatch unit and the field workers.
4. Timely notifications
2. Scheduling almost reduces 70% of the workload of dispatchers.
3. Communication between dispatch unit and the field workers.
4. Timely notifications