Sold by: teclib'Â
Deployed on AWS
Free Trial
GLPI Network is a subscription based on GLPI project with support from the editor and a network of local partners helping you to get the better of GLPI.
4.5
Overview
GLPI Network is a professional distribution based on GLPI Project and other open source technologies, such as FusionInventory, and with : Advance Support Tier 3 by the official editor TECLIB, News and updates, Club for new features request, Local partners.
Highlights
- Inventory of datacenters, computers, peripherals, software and any associated components.
- ITIL ServiceDesk (end users, technicians)
- Softwares and licenses management
Details
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Delivery method
Delivery option
64-bit (x86) Amazon Machine Image (AMI)
Latest version
Operating system
Ubuntu 24.04 LTS
Deployed on AWS
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Buyer guide
Gain valuable insights from real users who purchased this product, powered by PeerSpot.
Financing for AWS Marketplace purchases
AWS Marketplace now accepts line of credit payments through the PNC Vendor Finance program. This program is available to select AWS customers in the US, excluding NV, NC, ND, TN, & VT.
Pricing
Free trial
Try this product free for 5 days according to the free trial terms set by the vendor. Usage-based pricing is in effect for usage beyond the free trial terms. Your free trial gets automatically converted to a paid subscription when the trial ends, but may be canceled any time before that.
Pricing is based on actual usage, with charges varying according to how much you consume. Subscriptions have no end date and may be canceled any time. Alternatively, you can pay upfront for a contract, which typically covers your anticipated usage for the contract duration. Any usage beyond contract will incur additional usage-based costs.
Additional AWS infrastructure costs may apply. Use the AWS Pricing Calculator to estimate your infrastructure costs.
Dimension | Cost/hour |
|---|---|
m4.large Recommended | $0.26 |
t2.medium | $0.20 |
m3.xlarge | $0.25 |
t2.large | $0.20 |
m4.xlarge | $0.27 |
m3.2xlarge | $0.25 |
m3.large | $0.24 |
t2.small | $0.20 |
m3.medium | $0.23 |
Vendor refund policy
TECLIB refund cancellation policy: If you are unhappy with our SUPPORT service for any reason in the first 30 days, TECLIB will refund 100% of your money.
Legal
Vendor terms and conditions
Upon subscribing to this product, you must acknowledge and agree to the terms and conditions outlined in the vendor's End User License Agreement (EULA)Â .
Content disclaimer
Vendors are responsible for their product descriptions and other product content. AWS does not warrant that vendors' product descriptions or other product content are accurate, complete, reliable, current, or error-free.
Delivery details
64-bit (x86) Amazon Machine Image (AMI)
Amazon Machine Image (AMI)
An AMI is a virtual image that provides the information required to launch an instance. Amazon EC2 (Elastic Compute Cloud) instances are virtual servers on which you can run your applications and workloads, offering varying combinations of CPU, memory, storage, and networking resources. You can launch as many instances from as many different AMIs as you need.
Version release notes
https://github.com/glpi-project/glpi/releases/tag/11.0.4Â This release fixes several security issues that has been recently discovered.
Update is strongly recommended!
Additional details
Usage instructions
Instructions in customer portal on: https://services.glpi-network.com/aws-usage-instructionÂ
Resources
Vendor resources
Support
Vendor support
BASIC Support (tier 3)
AWS infrastructure support
AWS Support is a one-on-one, fast-response support channel that is staffed 24x7x365 with experienced and technical support engineers. The service helps customers of all sizes and technical abilities to successfully utilize the products and features provided by Amazon Web Services.
Updated weekly
By teclib'
By Askforcloud LLC
By Cloud Infrastructure Services
Top
100
In Project Management
Top
50
In IT Business Management, Data Analytics, Monitoring
Sentiment is AI generated from actual customer reviews on AWS and G2
Functionality
Ease of use
Customer service
Cost effectiveness
Positive reviews
Mixed reviews
Negative reviews
AI generated from product descriptions
Inventory Management
Comprehensive tracking and documentation of datacenter assets, computers, peripherals, software, and associated components
Service Desk Functionality
ITIL-compliant service management platform supporting end-user and technician interactions
Software License Tracking
Centralized management and monitoring of software licenses and associated usage
Open Source Integration
Leverages multiple open source technologies including GLPI Project and FusionInventory
Technical Support
Advanced support tier provided by official editor with access to professional network of local partners
Asset Management
Comprehensive Configuration Management Database (CMDB) for managing hardware, software, and data center assets
Inventory Management
Detailed inventory tracking for computers, monitors, and network hardware with version and license management
Service Desk Integration
Ability to link asset inventory directly to helpdesk tickets and technician workflows
Network Infrastructure Tracking
Capability to manage network hardware that transmits and routes connections between different infrastructure components
Data Center Management
Support for integrating and managing data center resources, including PDUs and creating relationships between different assets
Asset Tracking
"Comprehensive tracking of hardware assets with detailed assignment, location, and history management"
License Management
"Multi-pack license handling with automated expiration email alerts"
API Integration
"Robust JSON REST API for integrating with proprietary systems and custom workflows"
Inventory Auditing
"Quick asset auditing with support for barcode and QR code scanning"
Customization Capabilities
"Ability to add custom fields, generate QR code labels, and configure asset models"
Standard contract
Customer reviews
Enzo P.
Clear, Open Source Solution That Adapts to Your Needs
Reviewed on Dec 10, 2025
Review provided by G2
What do you like best about the product?
Easy to use, clear, and open source.
Perfect for support as well, cases are really easy
Perfect for support as well, cases are really easy
What do you dislike about the product?
it is easy to twist to your need, but then, maintenance is a little bit harder
What problems is the product solving and how is that benefiting you?
- Creating cases
- Follow up on cases
- Statistics
- server/computer management
- Follow up on cases
- Statistics
- server/computer management
Christian A.
best open source IT management service
Reviewed on Jul 29, 2025
Review provided by G2
What do you like best about the product?
Very easy to implement
Intituive interface you don't need support
user interface is very friendly
Intituive interface you don't need support
user interface is very friendly
What do you dislike about the product?
very poor integration features
sometimes plugins are not working between versions
sometimes plugins are not working between versions
What problems is the product solving and how is that benefiting you?
you have visibility about all problems you can categorize and one platform to serve all the customers
aunghtun o.
Why we chosen GLPI opensource ITSM software?
Reviewed on Jan 31, 2025
Review provided by G2
What do you like best about the product?
Before I implemented GLPI, I find and tested others opensources and cloud ITSM software based on requirements of my organization. Finally I found GLPI and implemented on-premise by hosting own server Because it is ease of implemention, ease of use, powerful features and a lots of features. Moreover, there is market place for plug-in integration. It is really nice and helful for me. In addtional, GLPI is not only support IT helpdesk, but it is also included IT asset management, finacial management, project and change management on unpaid version(it totally FREE).
What do you dislike about the product?
There are reporting, analyzing, auditing and exporting files function are included but it is need to improve. This is my dislike.
What problems is the product solving and how is that benefiting you?
IT Asset Mangement and Service Desk, Change and problem mangement, Project management, Licensing functions.
Sathish Kumar T.
Daily user of GLPI
Reviewed on Nov 04, 2024
Review provided by G2
What do you like best about the product?
We can pickup & close a ticket by using action we can change a Department, location, category, in the dashboard , we can add IT Shift rosterwith phone number
What do you dislike about the product?
As of now, I am not having any issues.
What problems is the product solving and how is that benefiting you?
GLPI is used for service desk , if the user has any IT related issue, we will resolve a issue
Ahmed ACHOUR
Enhanced ticketing and asset management with customizable notifications
Reviewed on Sep 23, 2024
Review provided by PeerSpot
What is our primary use case?
We use GLPI as an ITSMÂ system for ticketing, tracking technical support systems, and inventory management. It is deployed to handle customer requests, such as email requests or service requests, and phone calls from customers to create tickets.
How has it helped my organization?
GLPI has streamlined asset management and issue tracking in customer IT operations. The ticket lifecycle is well-managed and efficiently handled by the technician team, improving support response times.
What is most valuable?
The most valuable features of GLPI are its ITSMÂ capabilities, including ticketing, automatic tasks, plugins, and notification systems. Customers appreciate the personalization options, such as adding the company logo and customizing notifications.
What needs improvement?
GLPI could be improved by implementing an SMS notification plugin and better addressing the needs of the MSP environment. Additionally, the stability of Windows OS could be enhanced.
For how long have I used the solution?
I have been working with GLPI since 2015.
What do I think about the stability of the solution?
The stability of GLPI varies depending on the environment. It is more stable on Linux platforms compared to Windows OS. Overall, I consider the stability to be solid, rated seven out of ten.
What do I think about the scalability of the solution?
GLPI scales well according to customer needs. I rate its scalability an eight out of ten.
How are customer service and support?
I mostly use community forums for support. I haven't used the paid technical support, but customers who work with integrators find the support satisfactory.
How would you rate customer service and support?
Neutral
How was the initial setup?
The initial setup of GLPI is not difficult at all. With the help available on the website and clear documentation, it is easy for IT professionals to implement the solution. I would rate the ease of initial setup as eight or nine out of ten.
What's my experience with pricing, setup cost, and licensing?
GLPI is an open-source solution, meaning there is no cost for the license. However, some customers using cloud solutions do incur costs.
What other advice do I have?
I recommend GLPI for its useful features in an MSP environment. It is a very appreciated product, especially as an open-source solution.
I'd rate the solution eight out of ten.