Coralogix

What do you like best about the product?

UI is quite nice, good default service overview dashboards, log or trace search is quite straightforward

What do you dislike about the product?

Search and loading is quite slow (could be organization plan issue and not coralogix issue). When trying to search things, suggestions of log/trace properties are usually not working at least for me. Missing details on anomaly monitors and what means what there (for example - what is threshold when anomaly monitors is "less than"). Even olly did not help here.

I cannot simply reach call trace from log. I think this disappeared at one point. When I was looking at specific log I was able to press on trace id and it would redirect me to trace page, now it is gone.

What problems is the product solving and how is that benefiting you?

Monitoring and making sure errors are not left unnoticed.

What do you like best about the product?

It brings together logs, metrics, traces, and security data in one place, without the high costs and complexity that come with legacy tools.

What do you dislike about the product?

There are a lot of moving parts, so at first it can be difficult to find what you’re looking for.

What problems is the product solving and how is that benefiting you?

I’m able to load all the metrics at once for the apps that communicate with each other.

What do you like best about the product?

TCO Optimizer & In-Stream Analysis: Coralogix analyzes logs, metrics, and traces in the stream before indexing. We can route routine compliance data straight to an S3/GCS archive and only index high-priority data, which cut our observability bill significantly.

Archive Querying (CX-Data): Even for logs sent directly to cold storage, Coralogix allows fast querying directly from our cloud bucket without needing to re-index the data.

Unmatched In-App Support: The 24/7 in-app chat with real engineers typically responds in under 60–90 seconds. You don't have to navigate a tiered ticketing system or wait 48 hours for an answer.

Seamless OpenTelemetry Integration: Modern, vendor-agnostic ingestion that fits cleanly into existing cloud-native pipelines without vendor lock-in.

What do you dislike about the product?

The setup and configuration process has a fairly steep learning curve. The UI can feel dense and overwhelming for newcomers, especially when navigating between multiple dashboards and setting up advanced alert rules. Additionally, taking full advantage of the cost savings requires ongoing governance to make sure data is mapped to the correct pipeline tiers, rather than a set-it-and-forget-it experience.

What problems is the product solving and how is that benefiting you?

Problems Solved:

Observability Cost Escalation ("Data Tax"): With traditional platforms, we were forced to pay to index high volumes of debug and compliance logs that were rarely searched, or risk dropping telemetry to stay within budget.

Fragmented Tooling & Slow Incident Triage: Our engineering team had to hop between disparate tools to connect logs, infrastructure metrics, and distributed traces during production incidents.

Slow Support Cycles: Reaching senior engineers on other monitoring platforms often took days through multi-tiered ticketing systems.

How It Benefits Us:

Dramatic TCO Reduction: Using Coralogix's TCO Optimizer and in-stream Streama engine, we route high-volume logs directly to our cold cloud storage (S3/GCS) while keeping full alerting and aggregation active. This cut our overall observability spend significantly without blinding our team.

Faster MTTR (Mean Time to Resolution): Coralogix centralizes logs, metrics, and traces into a single pane of glass. With DataPrime syntax and Events2Metrics, developers can isolate root causes in minutes instead of digging through millions of raw events.

Zero-Delay Live Support: Having direct 24/7 in-app chat with skilled engineers who respond within 1–2 minutes has unblocked our team during critical migrations and production issues.

What do you like best about the product?

It’s easy to understand how to add new dashboards from the Explore section. I also find it helpful to chat with the AI to create queries. Data loads quite quickly as well, which makes it easier to review.

What do you dislike about the product?

The Explore section includes a time-based bar chart, but there’s no way to create the same chart in a dashboard.

What problems is the product solving and how is that benefiting you?

Tracking errors and UI interactions is helpful, and it’s good to understand how the new features added to the app behave.

What do you like best about the product?

I like that Coralogix brings different data sources into one dashboard for both infrastructure and application teams. The support team is always there to help with issues. I find the tracing and spans pages useful for troubleshooting exactly where issues are in our system. Real user monitoring is quite helpful, and the logs area is clear, easy, and intuitive; everyone on my team knows how to use it. The Checkly integration works well.

What do you dislike about the product?

Real user monitoring is a bit laggy. The OpsGenie integration is really bad, and the experience and range of functions I can implement are quite limited. The initial setup took us a lot of time, especially implementing logs and tracing with OpenTelemetry on ECS. The integration was a nightmare, and I don't think Coralogix fits ECS.

What problems is the product solving and how is that benefiting you?

I use Coralogix to bring different data sources together in one dashboard, giving our infrastructure and application teams a one-stop shop.