
Overview
Druva provides a SaaS platform that radically simplifies backup, recovery, and DR of modern workloads in remote offices, data centers, and the cloud. Start protecting files (Windows, Linux, Amazon FSx, Amazon EFS), VMs (VMware, Hyper-V, Amazon EC2, Azure VM), DBs (Oracle/MS-SQL), and NAS storage wherever they run in minutes with no software, hardware, or support contracts. Druva scales on demand to protect 1000s of systems and PBs of data with secure, offsite storage of data for compliance and DR. By reducing complexity and infrastructure dependencies Druva can cut your data protection TCO by up to 40% compared to legacy solutions.
- Intuitive and easy user experience: Built-in workflow templates to configure and schedule policies globally or regionally with role-based access controls (RBAC).
- Massive storage reduction: Global source deduplication reduces network bandwidth and storage utilization across cloud storage tiers.
- Automated long-term retention: Tier unique blocks to cold storage or backup large files directly to AWS S3 Glacier.
- More than ransomware protection: Go beyond protection to detect, respond, and recover faster.
- One-click Cloud DR: Enhances business resilience with automated and orchestrated failover/failback and unlimited testing.
Druva Phoenix Business: All workloads, 1-2 sites Druva Phoenix Enterprise: Multiple sites, admins, & regions, DRaaS (option)
Highlights
- SaaS backup & recovery reduces costs up to 40% by eliminating complexity and costs found in legacy backup solutions. Global deduplication, automated tiering for long-term retention, and archiving to cold storage drive greater storage savings.
- Cloud DR: Enhance backup and recovery with seamless failover of VMs into customer-owned Amazon VPC. When a disaster occurs, backup snapshots are used to launch Amazon EC2 instances which can recover any number of VMs in under 30 minutes.
- Safe & secure: Zero-trust architecture eliminates SSH access to production nodes. Backup data encrypted in-flight (TLS) and at rest (AES-256) with unique keys controlled by customers. Nothing executes on storage, thwarting ransomware.
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Pricing
Dimension | Description | Cost/12 months | Overage cost |
|---|---|---|---|
Phoenix Enterprise | Druva Phoenix Enterprise Products [Private Offer Only] | $100,000.00 | |
Phoenix Elite | Druva Phoenix Elite Products [Private Offer Only] | $100,000.00 | |
Ransomware Recovery | Ransomware Recovery for hybrid workloads [Private Offer Only] | $100,000.00 | |
New Cloudranger Business | Druva Cloudranger Business Products [Private Offer Only] | $100,000.00 | - |
New Cloudranger Enterprise | Druva Cloudranger Enterprise Products [Private Offer Only] | $100,000.00 | - |
New Cloudranger Elite | Druva Cloudranger Elite Products [Private Offer Only] | $100,000.00 | - |
Insync Business | Druva Insync Business Products [Private Offer Only] | $100,000.00 | - |
Insync Elite | Druva Insync Elite Products [Private Offer Only] | $100,000.00 | - |
Insync Enterprise | Druva Insync Enterprise Products [Private Offer Only] | $100,000.00 | - |
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With Druva Phoenix, you only pay for your usage. You are free to cancel at any time.
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Software as a Service (SaaS)
SaaS delivers cloud-based software applications directly to customers over the internet. You can access these applications through a subscription model. You will pay recurring monthly usage fees through your AWS bill, while AWS handles deployment and infrastructure management, ensuring scalability, reliability, and seamless integration with other AWS services.
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Druva provides 24/7 support via chat, email and phone. SLAs based on subscription plan.
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Customer reviews
Cloud backups have ensured ransomware recovery and now need pricing and analytics improvements
What is our primary use case?
My main use case for Druva Data Security Cloud is to provide data security to protect the data for the servers, endpoints, and NAS storage. I can use this for data protection.
A specific situation where Druva Data Security Cloud helped protect my data involved a scenario with a server crash and data recovery. A mid-sized company was running critical applications on a cloud-based virtual machine. One day, a server crashed due to a ransomware attack, which encrypted files and made them inaccessible. Before that incident, the company had configured automated backup using Druva Data Security Cloud with daily snapshots of servers and databases, along with immutable backups. Backup copies are stored securely in the cloud. During the incident, ransomware encrypted the production servers, and users lost access to important files. The attack demanded payment. Recovery using Druva, instead of paying the ransomware, allowed the company to identify a clean backup and select a restore point before the attack. With instant recovery, I used Druva to quickly spin up a clean version of the server, and file-level restore recovered specific critical files and databases. This resulted in minimal downtime, with operations resuming within hours instead of days. The outcome was that no ransom was paid, data was fully restored, business continuity was maintained, and improved security policies were put in place.
Druva Data Security Cloud helps organizations recover from data loss incidents such as server crashes and ransomware attacks by providing automated backups, secure cloud storage, and fast recovery options. For example, in a ransomware attack, a company restored clean data from a previous backup and resumed operations without paying attackers.
What is most valuable?
The best features Druva Data Security Cloud offers, in my experience, include being cloud-native and a 100% SaaS platform, which means no hardware or infrastructure is needed. It is fully managed in the cloud, allowing for quick deployment and access from anywhere, making it simple and cost-effective compared to traditional backups. Strong data security is enforced with a Zero Trust model plus encryption that protects against ransomware and unauthorized access, ensuring data is always safe and cannot be easily compromised. It features immutable and air-gapped backups that cannot be changed or deleted, ensuring backup data stays safe even if hackers attack. The fast backups and recovery allow for instant restore of files, servers, and entire systems, contributing to clean recovery from infection points with minimized downtime during crashes and cyberattacks. AI-powered threat detection automatically detects unusual activity, automates recovery and threat response, helps identify attacks early, and supports recovery efforts. Unified data protection offers an all-in-one platform for cloud apps, servers, databases, and endpoints, all managed from a single dashboard, with built-in disaster recovery plans that help restore operations after server crashes and cyberattacks, ensuring business continuity.
The biggest difference Druva Data Security Cloud has made for me is that it is a 100% cloud-native Software-as-a-Service solution, which requires no hardware.
Druva Data Security Cloud has positively impacted my organization by enabling me to recover data from disasters and restore everything if any crashes happen in the business, ensuring that I can restore all the data from the backups. I can monitor any attacks from the dashboard.
Specific outcomes or metrics highlighting positive impacts on my organization include significant cost savings, as the company reduced IT and backup costs by eliminating hardware and maintenance, resulting in over $800,000 in savings over three years after switching to Druva because everything runs in the cloud without the need for expensive infrastructure. I also experience faster backups and recovery, achieving up to 98% faster file restore in some organizations, with full system recovery completed in just a few hours, reducing downtime and keeping the business running smoothly. Strong data protection and ransomware recovery measures protect against cyberattacks using immutable backups and encryption, with organizations able to recover from ransomware within 24 hours, avoid paying ransom, and prevent data loss.
What needs improvement?
Druva Data Security Cloud can improve in some areas, including high cost and pricing models, as many users report that the platform is expensive, especially for large data storage. Performance issues can arise, with sometimes slower performance during large backups or data restores, and initial backups or recovery of huge data can take time. Some users report a confusing GUI, including complex setup and clunky navigation in the user interface. Limited reporting and customizations in the reporting tools are also noted, as they are not very flexible and it can be difficult to generate highly customized reports. Better analytics and insight options are needed.
For how long have I used the solution?
I have been using Druva Data Security Cloud for the last 12 months.
What's my experience with pricing, setup cost, and licensing?
My experience with pricing, setup cost, and licensing was good but challenging. Druva uses subscription-based pricing, where the pricing depends on the per user, per resource, and per TB. The positive aspect is that there are no upfront hardware costs, predictable billing, and scalable plans. The challenging part is that costs increase as data grows, which can become expensive for large environments. The setup cost experience is very low compared to traditional systems, with no need to buy backup servers or storage, and it allows for quick deployment, significantly reducing initial setup costs. The licensing experience is flexible but slightly complex due to multiple license models such as per user for Microsoft 365 and Google Workspace , per resource for AWS and VMs, and tier-based plans such as Enterprise and Elite.
What other advice do I have?
I would rate Druva Data Security Cloud around seven out of ten.
I chose a rating of seven out of ten for Druva Data Security Cloud because it is very useful for backups. It is a 100% cloud-native backup solution such as Software-as-a-Service, and there is no infrastructure required.
The reason I did not rate it higher than a seven is because it needs improvement, especially regarding cost issues and pricing, as many users report it is expensive for large backup needs.
I did not purchase Druva Data Security Cloud through the AWS Marketplace ; I bought it directly from Druva.
My overall review rating for Druva Data Security Cloud is seven out of ten.
Which deployment model are you using for this solution?
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Versatile Backup & Security Solution with Easy Deployment and Low System Impact
Easy to Use, Reliable, and Backed by Great Support
Simple, Cloud-Native Backups with Strong Ransomware Protection
In day-to-day use, the biggest advantage is how little overhead it requires. Once policies are configured, backups for endpoints, servers, and Microsoft 365 largely run on autopilot. There’s no infrastructure to maintain, no storage planning, and very little routine “backup babysitting,” which frees up IT time for more strategic work.
At the same time, it doesn’t sacrifice resilience. The built-in ransomware protection, immutable backups, and air-gapped cloud architecture provide a strong safety net against both cyber threats and accidental data loss. That balance—low operational effort with high recovery confidence—is a major differentiator compared to traditional backup systems.
Overall, the standout value is that it turns backup from a hands-on infrastructure burden into a managed, scalable service that just works consistently in the background.
The biggest example is reporting and customization. While the default dashboards are useful, they don’t always go deep enough for more complex environments or compliance-driven reporting needs. In those cases, you often end up exporting data and building your own reports outside the platform, which adds extra steps and reduces efficiency.
Another limitation is the restore experience for large or complex recoveries. File-level restores are straightforward and fast, but larger restores or highly granular recovery scenarios can feel less intuitive and sometimes slower than expected. Visibility into progress and control over advanced restore scenarios could be improved.
Finally, broader application and integration depth is an area where there’s room for growth. Druva covers core workloads like Microsoft 365 and endpoints very well, but organizations with more specialized applications or deeper integration needs (for example with SIEM tools, ticketing systems, or niche enterprise apps) may find the ecosystem less extensive than they’d like.
Overall, these drawbacks don’t outweigh the benefits, but they do show up more clearly in complex or highly regulated environments where flexibility and deep customization matter.
One of the biggest problems it addresses is the burden of legacy backup systems. Previously, backup operations required managing servers, storage capacity, patching, and ongoing maintenance. Druva removes that entire infrastructure layer by delivering backup as a SaaS platform. This has simplified our operations significantly and reduced the amount of time and expertise needed to keep backups running reliably.
Another key problem it solves is data loss risk and ransomware exposure. With immutable, air-gapped backups stored in the cloud, Druva provides strong protection against malicious deletion, encryption attacks, and accidental data loss. This has materially improved our confidence in recovery scenarios, knowing that backup data remains intact even if production systems are compromised.
It also addresses the challenge of distributed and cloud-first environments. With users working remotely and data spread across endpoints and SaaS applications like Microsoft 365, Druva provides centralized visibility and consistent policy enforcement. This ensures that data is protected regardless of where it resides or how users are connected.
The benefit to us has been a combination of reduced operational workload, improved security posture, and faster recovery capability. IT staff spend less time managing backups and more time on strategic initiatives, while the organization benefits from stronger resilience and quicker recovery from incidents. Overall, it has simplified data protection while improving both efficiency and risk management.
