
Overview

Product video
signNow is an eSignature solution designed to scale with your workflows - simplify the signing and management of documents online, make your teams more productive with automated document processes, delight customers with an intuitive and easy-to-use interface, and easily integrate into the business apps that you already use and love. More than 12 million people are already using signNow to automate document workflows and reduce paperwork.
The average satisfaction score among enterprise users is 9.56 out of 10, which makes signNow the #1 eSignature solution for both large and small businesses. Furthermore, a mobile signNow app is available for both iOS and Android to conduct business anytime and anywhere, even while offline with automatic mobile to web sync once reconnected.
signNow Enterprise is our enhanced offering; users can send & eSign documents, brand signature invitations with company logos, set signing reminders, track documents with a detailed Audit Trail, create unlimited templates, send in bulk, and more. They can also request/collect payments, add conditional and calculated fields in documents, and access signNow inside the numerous productivity business applications they already use.
Interested in a 30-day trial? Please reach out to your AWS Account Manager, your trusted AWS partner, or email us at AWSmarketplace@airslate.com to get started!
Highlights
- Simplify complex document workflows from an easy to use interface - Arrange document signing orders for multiple signers, enable/disable document forwarding, preset reminders, and set expiration dates and passwords for confidential documents.
- Approve documents anytime, anywhere - Users can start editing documents in their office and finish from their mobile device, even while offline. All data is securely and instantly synced with the signNow network as soon as connection is restored.
- Safeguard data with the highest security and compliance standards - Password protect documents, access court-admissible audit trails, and track documents in real-time. Compliance includes SOC 2 Type II, 21 CFR Part 11, PCI DSS, CCPA, GDPR, and more!
Details
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Features and programs
Financing for AWS Marketplace purchases
Pricing
Free trial
Dimension | Description | Cost/month |
|---|---|---|
Enterprise | 1 Seat of Enterprise signNow Includes Payment Feature and Integrations | $50.00 |
Vendor refund policy
All fees are non-refundable except as required by law.
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Delivery details
Software as a Service (SaaS)
SaaS delivers cloud-based software applications directly to customers over the internet. You can access these applications through a subscription model. You will pay recurring monthly usage fees through your AWS bill, while AWS handles deployment and infrastructure management, ensuring scalability, reliability, and seamless integration with other AWS services.
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Support
Vendor support
signNow offers live online chat, email, and phone support. Live Chat: support.signnow.com, Email Support: support@signnow.com , Phone Support: 888-785-1150
AWS infrastructure support
AWS Support is a one-on-one, fast-response support channel that is staffed 24x7x365 with experienced and technical support engineers. The service helps customers of all sizes and technical abilities to successfully utilize the products and features provided by Amazon Web Services.
Standard contract
Customer reviews
Digital signatures have streamlined HR onboarding and contract workflows across departments
What is our primary use case?
My main use case for SignNow is that it is easy to set up and easier for users, usually requiring little to no training to get started. I love the signing links that can be created and posted on our websites and the ability to create shared folders within the platform that can be used by members of the same team, like accounting, sales, HR, and many more departments, without having to share the logins.
A quick specific example of how my team uses SignNow day-to-day is primarily for HR onboarding and benefits open enrollment. SignNow provides an easy way for us to keep track of who has completed required paperwork and who hasn't. It also allows us to have digital signatures and a secure site to store documents. It is very easy to use for both signees and senders.
I also use SignNow for all my contracts and agreements. SignNow creates a one-stop shop where I can send clients my documents. Each page is PDF fillable, and they can submit any documents I need all within one page. Overall, my clients love the efficiency this company creates for us.
What is most valuable?
The best features SignNow offers are PDF fillable portions where signatures, dating, and text are included. Sending agreements to my clients is seamless. Completing and signing packets to send back to brokers is great. The mobile app is amazing. Customer service is great. It is pretty easy to bulk send documents to multiple clients at once. Signing is not an issue on the mobile screen; it is very seamless. The cost is very competitive.
Regarding the features, Single Sign-On and automatically recognizing fields are great. SignNow has positively impacted our organization by saving time with reusable templates. I have been able to save time from thirty percent to sixty-five percent since I started using this tool. It is also very cost-effective and helps us save more costs. We get contracts approved and signed more quickly, and it has increased collaboration within different departments when sharing links and documents.
What needs improvement?
The biggest downside or challenge for us was having to involve support to enable SSO . It would be nice to be able to turn that on and configure it on our own. However, that is a minor inconvenience in the scope of things.
I would also like to see a basic free account for a limited document user option available as well.
For how long have I used the solution?
I have been using SignNow for five years.
What do I think about the stability of the solution?
SignNow is very stable; I have not experienced any downtime so far.
What do I think about the scalability of the solution?
SignNow's scalability is very good because it has handled all the contracts and documents that we store and send to our clients efficiently.
How are customer service and support?
The customer support is very responsive and helpful. I would rate the customer support a nine out of ten.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
I measured the time saved by comparing my current use of SignNow with my previous tool, DocuSign . Previously, I was using DocuSign , and it was hectic and difficult to use, especially on the client side. Since I moved from DocuSign to SignNow, it has been very easy and cost-effective. I have seen an increase of time saving from thirty to sixty-five percent when compared with DocuSign. I switched from DocuSign because of the cost and the complexity of DocuSign's features.
How was the initial setup?
My experience with pricing, setup cost, and licensing is that the price is very competitive, making it very cost-effective.
What about the implementation team?
I purchased SignNow through the AWS Marketplace .
What was our ROI?
I have seen a return on investment by saving time through reusable templates and saving costs because it is very cost-effective.
What's my experience with pricing, setup cost, and licensing?
My experience with pricing, setup cost, and licensing is that the price is very competitive, making it very cost-effective.
Which other solutions did I evaluate?
Before choosing SignNow, I evaluated other options such as 1Password and Asana .
What other advice do I have?
My advice to others looking into using SignNow is that it is a great contract management tool. It has improved collaboration with our stakeholders outside our organization, and departmental collaboration internally has been great. Time saved on document execution processes makes it essential for conducting remote businesses, so it is a very recommendable tool. I appreciate this tool because it provides a platform that is easy to use for creating a document with a digital signature. It also provides a platform that is easy to access for people who are signing digitally, and the platform makes it easy for me to see who has or hasn't signed the documents I have sent. I would rate this product a nine out of ten.
Which deployment model are you using for this solution?
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Digital signatures have transformed approvals and now save thousands of team hours weekly
What is our primary use case?
My main use case for SignNow is that it works well when I need to get signatures from several people who are in different places, such as contracts with outside suppliers or approval for documents between departments. There have been cases where I have been able to resolve everything in one day, something that used to take a week easily.
When the issue requires more detail or changes constantly, such as documents still under review, it is not as practical to use SignNow because it has to be present every time. Another case where SignNow helped me significantly was when I needed to get a signature for an urgent contract with a supplier who was traveling. I sent it through the system, and in less than half an hour, everything was signed without having to print anything, with everything completed online and securely.
I also use SignNow for communication and collaboration with my team members, which is very valuable.
What is most valuable?
The best features SignNow offers are its scalability; it scales with my workflow. It is very lightweight and user-friendly, and it is very affordable. The user interface is intuitive and easy to navigate. Apart from the desktop solution and mobile apps for iOS and Android, SignNow can also be set up as an API integration and an on-premises solution. Additionally, it provides automated guidance through the e-signature process, online payments collection, bulk sending, reusable templates, fillable fields, calculated fields, sending documents in groups, audit trail, and is court-admissible.
SignNow has positively impacted my organization by being very helpful in sending documents for quick approval and quick signing to save time. It has replaced paper forms with an automated system that saves considerable time through automating tedious and time-consuming tasks. It has saved me time chasing clients to get paperwork signed since I do not have to pursue them. I have gotten my own documents signed more easily and maintained professionalism. My team saves around 5,000 hours per week.
What needs improvement?
To improve SignNow, I would suggest adding more advanced features like redirect upon signing and personal branding. I also do not think the option to use the app should remain as the prominent option when opening the document. The open with browser option should be more prominent.
Additionally, SignNow APIs are extremely expensive; however, it is still much cheaper than DocuSign . I wish SignNow could recognize pages within a document, as currently, a user has to edit only the page when editing templates or documents. It might do this, but integrating a contacts list from Outlook or other email providers such as Gmail and Yahoo is problematic.
For how long have I used the solution?
I have been using SignNow for the past four years.
What do I think about the stability of the solution?
In my experience, SignNow is very stable; I have not experienced any downtime or lagging.
What do I think about the scalability of the solution?
SignNow's scalability is very good; it grows with my organization's needs. I am able to send contracts, manage contracts, and manage documents for both my clients and my team members.
How are customer service and support?
The customer support for SignNow is very proactive and responsive.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
I previously used DocuSign , and the reason I switched from DocuSign to SignNow is because it is very cost-effective and easy to use for both my clients and end-users. It also offers everything that DocuSign offers but in a cost-effective manner.
What was our ROI?
I have seen a return on investment with SignNow as it reduces the time it takes for others to sign documents I create. The reusable templates are useful; they help to save time.
Which other solutions did I evaluate?
What other advice do I have?
The advice I would give to others looking into using SignNow is that it is highly recommended, particularly useful for simple documents, forms, and contracts where the fields are standard, such as names, signature block, and title. It would be helpful to have features that allow substitution of certain fields in the blanks, allowing the use of the same templates while first having a dialogue to integrate language for a person, corporation, partnership, or LLP.
I have additional thoughts about SignNow, such as there are many features that are easy to use. It saves email addresses and allows me to make templates that are very helpful, as it expedites use on a larger scale. I would rate this product a 9 overall.
