
Overview

Product video
signNow is an eSignature solution designed to scale with your workflows - simplify the signing and management of documents online, make your teams more productive with automated document processes, delight customers with an intuitive and easy-to-use interface, and easily integrate into the business apps that you already use and love. More than 12 million people are already using signNow to automate document workflows and reduce paperwork.
The average satisfaction score among enterprise users is 9.56 out of 10, which makes signNow the #1 eSignature solution for both large and small businesses. Furthermore, a mobile signNow app is available for both iOS and Android to conduct business anytime and anywhere, even while offline with automatic mobile to web sync once reconnected.
signNow Enterprise is our enhanced offering; users can send & eSign documents, brand signature invitations with company logos, set signing reminders, track documents with a detailed Audit Trail, create unlimited templates, send in bulk, and more. They can also request/collect payments, add conditional and calculated fields in documents, and access signNow inside the numerous productivity business applications they already use.
Interested in a 30-day trial? Please reach out to your AWS Account Manager, your trusted AWS partner, or email us at AWSmarketplace@airslate.com to get started!
Highlights
- Simplify complex document workflows from an easy to use interface - Arrange document signing orders for multiple signers, enable/disable document forwarding, preset reminders, and set expiration dates and passwords for confidential documents.
- Approve documents anytime, anywhere - Users can start editing documents in their office and finish from their mobile device, even while offline. All data is securely and instantly synced with the signNow network as soon as connection is restored.
- Safeguard data with the highest security and compliance standards - Password protect documents, access court-admissible audit trails, and track documents in real-time. Compliance includes SOC 2 Type II, 21 CFR Part 11, PCI DSS, CCPA, GDPR, and more!
Details
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Pricing
Free trial
Dimension | Description | Cost/month |
|---|---|---|
Enterprise | 1 Seat of Enterprise signNow Includes Payment Feature and Integrations | $50.00 |
Vendor refund policy
All fees are non-refundable except as required by law.
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Delivery details
Software as a Service (SaaS)
SaaS delivers cloud-based software applications directly to customers over the internet. You can access these applications through a subscription model. You will pay recurring monthly usage fees through your AWS bill, while AWS handles deployment and infrastructure management, ensuring scalability, reliability, and seamless integration with other AWS services.
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Support
Vendor support
signNow offers live online chat, email, and phone support. Live Chat: support.signnow.com, Email Support: support@signnow.com , Phone Support: 888-785-1150
AWS infrastructure support
AWS Support is a one-on-one, fast-response support channel that is staffed 24x7x365 with experienced and technical support engineers. The service helps customers of all sizes and technical abilities to successfully utilize the products and features provided by Amazon Web Services.
Standard contract
Customer reviews
Daily payment approvals have become faster and template workflows save significant time
What is our primary use case?
Our main use case for SignNow is to obtain approvals and signatures from the finance controller and CEO on a daily basis for any kind of payment.
For instance, we have to make payments to vendors, plans, and carriers, as we are an insurance company, so we use SignNow to get approval for those payments. I have a drafted template for taking approval from the CEO and finance controller. I prepare it and send it to them for their review and signatures.
How has it helped my organization?
SignNow has positively impacted our organization because of how easy it is and because it sends email notifications for each completed process, which allows our bots and AI automation to identify what is signed and what is not. This makes things much easier.
We do not have an exact number, but we use SignNow on a regular basis. We send about three to four documents for carriers and two to three documents for vendor payments. From an automation perspective, SignNow has helped us identify which approvals have come in and which have not yet, so I do not have to manually check what has been approved. Once a document is approved, it is sent via email so that our bots can easily track it and save it in the supporting documents.
What is most valuable?
In my opinion, the best feature SignNow offers is how easy it is, and I do not have to worry about anything. I simply upload my document, which is already in the template, keep the signatures there, and send it to the signers.
The template feature of SignNow has specifically helped my workflow by saving a lot of time and certainly reducing errors. We have a set template for payments, so we simply use it, accurately update any necessary amounts, and send it.
What needs improvement?
One thing that I dislike about SignNow is that I am not able to edit the document after I upload it. It also does not allow me to save the text that is sent through email, and the default text is not our go-to template. It simply says "has invited you to sign this document," and we have to change it every now and then, which is time-consuming. Another issue is that I am not able to click the links in the document, so I have to send the links separately after I send it.
These are the three main pain points that I have experienced so far.
For how long have I used the solution?
I have been using SignNow for about six months now.
What do I think about the stability of the solution?
It has been stable so far.
What do I think about the scalability of the solution?
I think SignNow is really scalable.
Which solution did I use previously and why did I switch?
Previously, we were using emails for signatures, but we switched to SignNow because it was more effective and less time-consuming, and thereby we saved time.
What was our ROI?
Time saved is certainly a benefit, but money saved and fewer employees needed have not resulted from SignNow specifically. We save time because we do not have to create a new template every now and then, and it is easy. I can simply send the email notification or reminder from SignNow itself without having to resend emails asking for signatures.
What's my experience with pricing, setup cost, and licensing?
On a regular basis, we pay about $1,000 to $1,500 monthly, but I do not know the setup cost and licensing prices.
Which other solutions did I evaluate?
It was SignNow from the start.
What other advice do I have?
Overall, I would rate SignNow an eight. If those three points were addressed, I would give it a 10.
SignNow stands out because of how easy it is, its API integration, its emails, and how important it is on a day-to-day basis. What holds it back are the three points that I stated just before: A, I am not able to edit the document once I upload it; B, I am not able to click the links; and C, the email template that it sends is one that I cannot change automatically, so I have to do it manually.
Regarding SignNow's AI capabilities, they feel secure because we have been relying on them a lot, and I really hope there are no leaks. I also find them quite accurate, and I have had no issues so far.
It was already set up, and I simply use it.
I would certainly recommend giving SignNow a go if the three things I mentioned earlier are not a problem. I would specifically tell others how SignNow creates a template and how easy it is for us to get signatures, but it does not allow us to click the links inside the template, which has been a drawback for us.
Fast E-Signing and Reusable Templates, Though Editing Can Be Fiddly
Easy Paperless Signing, but Security and Setup Need Work
Secure Paperless Automation with Great Custom Templates
Digital templates and secure e-signatures have transformed how my team manages global hiring
What is our primary use case?
My main use case for SignNow is signing documents electronically and having secure legal documents that I share with the team.
For example, when I hire globally, I use SignNow to sign employee documents and they also use the same to sign and share with us electronically, which has saved us a lot of time and limited workflows.
I also use SignNow to store documents on the cloud so that I have easy access to my documents and I also use it to create document templates the team can use easily.
How has it helped my organization?
SignNow has positively impacted our organization by improving our recruitment. We are able to recruit from different territories, as well as we are able to be compliant by issuing a digital contract that we can sign using SignNow without the need for meeting physically.
SignNow has reduced our paperwork by 15.8%.
What is most valuable?
One of the best features SignNow offers is the document templates. They are very easy, they are customizable, and anyone can use them to just fill in the form. I also appreciate the fillable fields that can be made. Especially, you can create scenarios that have checkboxes, text areas, and sign fields so easily, as well as calculated fields on the document.
Fillable fields in SignNow have ensured that the team signs in or fills in exactly what we want. Calculated fields have helped our workflow so that we are always getting accurate data that we need from them.
Template customization in SignNow is straightforward. You can create your own templates, you can export, you can import, and then you can easily brand them to look like your own brand.
What needs improvement?
SignNow needs to work on the pricing because pricing is a bit more expensive, especially if you are a beginner. It is really too expensive. When you are purchasing a per-month subscription, they make it more expensive. $20 per month is really too much.
Another needed improvement for SignNow is that the integration to collect payment with Stripe is in a higher-priced tier package, so they need to lower it.
For how long have I used the solution?
I have been using SignNow for five years.
What do I think about the stability of the solution?
SignNow is stable. I have not seen any downtime and it is more scalable.
What do I think about the scalability of the solution?
SignNow is scalable enough.
How are customer service and support?
Customer support for SignNow is responsive and I can give them 10 out of 10.
Which solution did I use previously and why did I switch?
We did not use a different solution.
What was our ROI?
The return on investment with SignNow is 20%.
What's my experience with pricing, setup cost, and licensing?
My experience with SignNow's pricing is that it is okay, but to others, it is a bit more expensive for the start.
Which other solutions did I evaluate?
I evaluated DocuSign before choosing SignNow.
What other advice do I have?
On a scale of one to ten, I rate SignNow a nine.
I choose a nine because they are still expensive.
My advice to others looking into using SignNow is that it is a good product because it has templates and it has more legal paperwork, so I would recommend it to anyone that is looking for electronic signatures.
