Sold by: New Relic
Deployed on AWS
Vendor Insights
Quick Launch
New Relic's observability platform provides engineers with full visibility into the performance of their AWS cloud services. Get unlimited access to New Relic, including Application Performance Monitoring, Infrastructure, DEM, Serverless, Logs, AIOps, Events, Alerts, and more.
Overview
Monitor, troubleshoot, and optimize all of your AWS services and applications with New Relic. Start for free with the leading monitoring solution for engineers and devops teams building on AWS, combining 16 tools in one for full-stack observability. New Relic's cloud-based platform seamlessly integrates telemetry data from your entire stack, providing you and your team with a single source of truth for application performance, infrastructure monitoring, log management, error tracking, real-user monitoring, and more.
- Ingest, analyze, and alert on all your metrics, events, logs, and traces in one place.
- Visualize and troubleshoot your entire software stack in one intuitive, connected experience.
- Detect anomalies, correlate issues, and reduce alert noise automatically with AIOps capabilities included in every plan.
- Monitor like a pro right out-of-the-box with over 500+ quickstart integrations.
- Go all-in on open source with OpenTelemetry instrumentation, Prometheus OpenMetrics integration, and language-agnostic Pixie auto-telemetry monitoring for Kubernetes.
New Relic offers developers deep integration across your AWS technologies, making it easy to send telemetry data from AWS services into new Relic to observe the health and performance from Amazon EKS and AWS Lambda through AWS Kinesis, Amazon Cloudwatch, DynamoDB and AWS Distro for OpenTelemetry.
When you sign up for New Relic via AWS Public Marketplace, you get one free full platform user, 100GB of free data ingest per month, and unlimited basic users, alerts, dashboards, and queries. You only pay for what you use beyond the free tier each month.
Highlights
- Quickly visualize and troubleshoot your entire software stack in one connected experience, including application performance monitoring, infrastructure monitoring, RUM, serverless, logs, automatic anomaly detection, and more.
- Ingest, analyze and alert on all your metrics, events, logs, and traces, all in one place. Free up to 100 GB/month. $0.30 per GB ingested beyond free limit.
- Get unlimited free basic users, one free full platform user, and additional full platform users for $99 per user/month (max 5 full platform users).
Details
Unlock automation with AI agent solutions
Fast-track AI initiatives with agents, tools, and solutions from AWS Partners.
Features and programs
Skip the manual risk assessment. Get verified and regularly updated security info on this product with Vendor Insights.
Security credentials achieved
(4)
SOC2
ISO27001
GDPR
HIPAA
Buyer guide
Gain valuable insights from real users who purchased this product, powered by PeerSpot.
Financing for AWS Marketplace purchases
AWS Marketplace now accepts line of credit payments through the PNC Vendor Finance program. This program is available to select AWS customers in the US, excluding NV, NC, ND, TN, & VT.
Quick Launch
Leverage AWS CloudFormation templates to reduce the time and resources required to configure, deploy, and launch your software.
Pricing
Pricing is based on actual usage, with charges varying according to how much you consume. Subscriptions have no end date and may be canceled any time.
Additional AWS infrastructure costs may apply. Use the AWS Pricing Calculator to estimate your infrastructure costs.
Dimension | Cost/unit |
|---|---|
Full platform users (max 5): 1 free, $99/add. per mo. (User/hr billed) | $0.133 |
Data ingested: First 100GB free. Billed per 100MB | $0.03 |
Vendor refund policy
All fees are non-cancellable and non-refundable except as required by law. New Relic may suspend or terminate the Services, in addition to other rights and remedies, if fees are past due. The products selected by you in this ordering documentation are deemed accepted upon the provisioning of the applicable products by New Relic for your use.
Custom pricing options
Request a private offer to receive a custom quote.
Legal
Vendor terms and conditions
Upon subscribing to this product, you must acknowledge and agree to the terms and conditions outlined in the vendor's End User License Agreement (EULA) .
Content disclaimer
Vendors are responsible for their product descriptions and other product content. AWS does not warrant that vendors' product descriptions or other product content are accurate, complete, reliable, current, or error-free.
Delivery details
Software as a Service (SaaS)
SaaS delivers cloud-based software applications directly to customers over the internet. You can access these applications through a subscription model. You will pay recurring monthly usage fees through your AWS bill, while AWS handles deployment and infrastructure management, ensuring scalability, reliability, and seamless integration with other AWS services.
Additional details
Resources
Vendor resources
Support
Vendor support
New Relic offers a variety of technical resources, including the New Relic Docs Site, New Relic University, New Relic Open Source, and the New Relic Community. Learn more about these in our Finding Help Doc (https://docs.newrelic.com/docs/accounts-partnerships/education/getting-started-new-relic/finding-help ).
AWS infrastructure support
AWS Support is a one-on-one, fast-response support channel that is staffed 24x7x365 with experienced and technical support engineers. The service helps customers of all sizes and technical abilities to successfully utilize the products and features provided by Amazon Web Services.
Updated weekly
Top
50
In Migration, Log Analysis
Top
10
In Observability, Migration
Top
10
In Generative AI, Log Analysis
Sentiment is AI generated from actual customer reviews on AWS and G2
Functionality
Ease of use
Customer service
Cost effectiveness
Positive reviews
Mixed reviews
Negative reviews
AI generated from product descriptions
Observability Platform
Comprehensive monitoring solution integrating telemetry data from entire software stack
Multi-Source Data Ingestion
Ability to ingest, analyze, and alert on metrics, events, logs, and traces in unified platform
AIOps Capabilities
Automated anomaly detection, issue correlation, and alert noise reduction using artificial intelligence
Open Source Integration
Support for OpenTelemetry instrumentation, Prometheus OpenMetrics, and language-agnostic Kubernetes telemetry monitoring
Cloud Service Monitoring
Deep integration with AWS technologies for monitoring services like Amazon EKS, AWS Lambda, AWS Kinesis, CloudWatch, and DynamoDB
Observability
"Full-stack monitoring with automatic discovery and continuous tracking of AWS applications and infrastructure from code-level insights to end-user tracing"
Cloud Infrastructure Monitoring
"Automatic discovery and optimization of EC2 instances across Availability Zones using CloudWatch API"
AI-Driven Analytics
"Real-time analysis of complex ecosystems and billions of events with AI-powered root cause analysis and correlation"
Runtime Application Security
"Instant detection and blocking of vulnerabilities and threats in runtime cloud applications"
Multi-Cloud Technology Support
"Native integration with Amazon EC2, Elastic Container Service, Elastic Kubernetes Service, Fargate, Lambda, and over 90 AWS technologies"
Artificial Intelligence Analysis
Advanced AI agent that automates data analysis and accelerates root cause investigations
Telemetry Data Integration
Supports unified visibility across logs, metrics, and traces for cloud-native environments
Anomaly Detection
Real-time system anomaly detection to proactively prevent potential incidents
OpenTelemetry Compatibility
Flexible integration with OpenTelemetry standards for standardized observability pipelines
Multi-Architecture Support
Native compatibility with modern architectures including Kubernetes, serverless, and microservices environments
Validated by AWS Marketplace
FedRAMP
GDPR
HIPAA
ISO/IEC 27001
PCI DSS
SOC 2 Type 2
-
-
No security profile
-
-
Standard contract
No
No
No
Customer reviews
3.9
15 ratings
15 AWS reviews
|
532 external reviews
Star ratings include only reviews from verified AWS customers. External reviews can also include a star rating, but star ratings from external reviews are not averaged in with the AWS customer star ratings.
Financial Services
Newrelic is good but if it use other features it can be best.
Reviewed on Oct 20, 2025
Review provided by G2
What do you like best about the product?
It's ui is so simple, easy to understandable.
What do you dislike about the product?
Some features are available in other monitoring tool but not in new relic
What problems is the product solving and how is that benefiting you?
There are many problems solved by newrelic. The customer support team is excellent.
Computer Hardware
Real-Time Insights and Alerts, but Billing Complexity Needs Work
Reviewed on Oct 19, 2025
Review provided by G2
What do you like best about the product?
It provides real-time data with customizable alerting based on performance thresholds, anomalies, or errors. This enables faster detection and resolution of issues before they impact end users.
What do you dislike about the product?
Complexity in understanding the granular details of billing.
What problems is the product solving and how is that benefiting you?
It reduces MTTR and gets to the root cause at the earliest. it integrates well with multi layer technology
Kuppanna R.
Powerful Debugging with New Relic, but Beware of Opaque Pricing
Reviewed on Oct 17, 2025
Review provided by G2
What do you like best about the product?
I "like" New Relic's full-stack APM for its x-ray-like visibility into code, databases, and errors, making debugging a superpower.
What do you dislike about the product?
I "dislike" New Relic's opaque, usage-based pricing that can hit teams with unexpectedly high bills after data spikes.
What problems is the product solving and how is that benefiting you?
New Relic addresses performance bottlenecks, outages, and user experience issues with real-time, full-stack monitoring.
It enables faster debugging, enhances system reliability, and fosters team collaboration, saving time and reducing stress.
It enables faster debugging, enhances system reliability, and fosters team collaboration, saving time and reducing stress.
Bharat B.
Great Licensing Model, But Needs More Features to Compete
Reviewed on Oct 17, 2025
Review provided by G2
What do you like best about the product?
Simple Licensing model covering vast capabilities
What do you dislike about the product?
Should expand capabilities compared to other equal competitors
What problems is the product solving and how is that benefiting you?
Distributed tracing, transaction insights, end-user analytics, and log analytics are all included.
Consulting
Comprehensive Observability and Seamless Integration with New Relic
Reviewed on Oct 17, 2025
Review provided by G2
What do you like best about the product?
I also value how smoothly it integrates with a variety of environments and services, including cloud infrastructure, APIs, and microservices. The alerting and anomaly detection capabilities are especially useful for proactively spotting issues before they affect end users.
Overall, the depth of insights and the comprehensive observability tools offered by New Relic make it a valuable platform for ensuring high system reliability and enhancing performance.
Overall, the depth of insights and the comprehensive observability tools offered by New Relic make it a valuable platform for ensuring high system reliability and enhancing performance.
What do you dislike about the product?
One aspect I find frustrating about New Relic is the complexity of the initial setup and configuration process. It often requires considerable time to adjust dashboards, set appropriate alert thresholds, and filter out irrelevant data in order to obtain truly meaningful insights.
What problems is the product solving and how is that benefiting you?
New Relic enables us to identify performance issues, bottlenecks, and errors across both our applications and infrastructure in real time. With its full-stack observability, we can monitor everything from the frontend user experience to backend services, which allows us to quickly detect and resolve issues before they impact our end users.
The platform’s detailed metrics, distributed tracing, and alerting capabilities make it much easier to pinpoint the root cause of problems and reduce our mean time to resolution (MTTR). As a result, we have seen notable improvements in application reliability, system performance, and overall customer satisfaction.
The platform’s detailed metrics, distributed tracing, and alerting capabilities make it much easier to pinpoint the root cause of problems and reduce our mean time to resolution (MTTR). As a result, we have seen notable improvements in application reliability, system performance, and overall customer satisfaction.