
Overview

Product video
Stop breaches with unified endpoint protection delivered from the cloud. CrowdStrike aims to revolutionize endpoint protection by unifying next-generation antivirus (AV), endpoint detection and response (EDR), and a 24/7 managed hunting service - all delivered via a single lightweight agent.
The CrowdStrike Falcon® enterprise protection platform is powered by cloud-scale AI running on the proprietary Threat Graph database and patented smart-filtering technology.
CrowdStrike offers 4 different endpoint protection packages:
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Falcon Pro: Replace legacy AV with market-leading NGAV and integrated threat intelligence and immediate response.
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Falcon Enterprise: Unified NGAV, EDR, managed threat hunting and integrated threat intelligence.
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Falcon Premium: Full endpoint protection with threat hunting and expanded visibility.
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Falcon Complete: Endpoint protection delivered as-a-service and backed with a Breach Prevention Warranty up to $1M. (Breach prevention warranty not available in all regions.) 299 units minimum order required.
Learn more about each package at https://www.crowdstrike.com/endpoint-security-products/Â .
5 units minimum order required. If less than 5 units is needed, please contact our sales team by emailing cloudmarketplaceoffers@crowdstrike.com for a custom quote.
Highlights
- Better Protection: Protects against all threat vectors, not just malware - even when computers and servers aren't connected to the internet.
- Better Performance: Cloud-based architecture and no need for signature updates.
- Immediate Time to Value: No fine-tuning or costly infrastructure. Receive unmatched prevention from the moment you deploy.
Details
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Delivery details
Software as a Service (SaaS)
SaaS delivers cloud-based software applications directly to customers over the internet. You can access these applications through a subscription model. You will pay recurring monthly usage fees through your AWS bill, while AWS handles deployment and infrastructure management, ensuring scalability, reliability, and seamless integration with other AWS services.
Support
Vendor support
You can log a support ticket for any issues directly from the Falcon Portal or by emailing the support team at cloudmarketplaceoffers@crowdstrike.com Basic support services such as email communications to the CrowdStrike Support team, access to the support portal and basic troubleshooting and technical assistance.
AWS infrastructure support
AWS Support is a one-on-one, fast-response support channel that is staffed 24x7x365 with experienced and technical support engineers. The service helps customers of all sizes and technical abilities to successfully utilize the products and features provided by Amazon Web Services.


Standard contract
Customer reviews
Efficient threat detection and seamless deployment improve overall security
What is our primary use case?
We are using CrowdStrike Falcon because it has very low surface impact and minimal consumption of our resources, and we mainly use it for our endpoint protection.
CrowdStrike Falcon helps with endpoint protection by having very low memory utilization and processor usage, so it doesn't impact the computer system performance, and the computer system works very fast compared to all other endpoint protection solutions.
We find it very unique that CrowdStrike Falcon, which we deployed in many countries wherever our offices are, can be installed very quickly, maintained on a single console, single panel of console, and it's really easy to use and deploy. We primarily use it for endpoint protection.
What is most valuable?
The single panel console of CrowdStrike Falcon is very user-friendly, which is what we are looking for. Having multiple administrators between various offices with this single console gives us the ability to see all offices, branch offices, and partners, making it very useful to detect machines, identify machines, and check security risks. Everything in the single console is very useful.
CrowdStrike Falcon has positively impacted our organization in terms of efficiency because it's very lightweight, easy to deploy, easy to manage, and works very efficiently. It quickly detects issues and doesn't have a signature-based system, so it works fast and takes immediate action.
What needs improvement?
I don't think anything is missing in CrowdStrike Falcon, but if they can manage their SOC solution instead of users or the end users or customers doing that, it will be very useful, just as Sophos does.
For how long have I used the solution?
We have been using CrowdStrike Falcon for the past seven years.
What do I think about the stability of the solution?
CrowdStrike Falcon is stable; I have not had any issues with reliability or downtime.
What do I think about the scalability of the solution?
For scalability, CrowdStrike Falcon deserves a perfect score of ten out of ten.
How are customer service and support?
Regarding customer support, our experience has been really positive as they are very quick to assist us.
The customer support deserves a rating of ten out of ten.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
We were previously using Symantec Endpoint because we were not getting proper quotations, pricing, or support, particularly in India, which is why we wanted to switch.
What was our ROI?
In terms of return on investment, we find that CrowdStrike Falcon has ROI covered because less manpower is required. It's very easy to deploy without many IT admins, saving time, and while I cannot specify the money saved, the time saved is money in terms of manpower. This makes it very useful, quick to run, quick to install, easy to manage, and easy to deploy.
What's my experience with pricing, setup cost, and licensing?
We do not find any price challenges or setup costs with CrowdStrike Falcon; everything is smooth.
Which other solutions did I evaluate?
We evaluated three products, which were Sophos, CrowdStrike Falcon, and Trend Micro, before choosing CrowdStrike Falcon.
What other advice do I have?
In some cases, we have Excel files with VBA code inside, and CrowdStrike Falcon detects that it's a bit risky for us. When people download EXE files that are threats to our organization, it detects them very quickly. It also detects threats under ZIP files and can show us the path from where it came and where it goes, allowing us to easily see where the infection is and where it has spread.
My advice for others looking into using CrowdStrike Falcon is that as an endpoint protection solution, Falcon is always reliable, and I can recommend that this is the product you can deploy and forget all the worries.
We are an end user customer of CrowdStrike Falcon; we are not a partner or reseller, and we are not receiving any gift card or incentive for this review. We are just sharing our experience as an end user and as an IT Manager.
I rate CrowdStrike Falcon 9 out of 10.
Which deployment model are you using for this solution?
Provides comprehensive threat protection and seamless integration with third-party tools
What is our primary use case?
I am a customer of CrowdStrike Falcon through a consultant, and our company is headquartered in India, while our consultant is a sister company also located in India.
We use CrowdStrike Falcon internally in our company.
I am using CrowdStrike Falcon for its purpose, which is to save the company from any attacks, viruses, or whatever threats are available.
What is most valuable?
The most useful feature of CrowdStrike Falcon is protection, though it cannot be described in one word.
Protection is the main purpose of CrowdStrike Falcon.
CrowdStrike Falcon has positively impacted my organization by providing good protection, logs, and reports, which I find very good.
What needs improvement?
One area for improvement in CrowdStrike Falcon could be the user interface and reports; it requires some improvements to be easily handled.
For the reporting in CrowdStrike Falcon, I need specific data because in most reports, some of the data is not with that importance for the collector, so the reports need to be more specific for each purpose.
For how long have I used the solution?
I have been working with CrowdStrike Falcon for around three years.
What do I think about the stability of the solution?
Regarding stability and reliability, I find CrowdStrike Falcon to be stable; nothing has happened since we installed it, and there are no bugs or issues from the software.
What do I think about the scalability of the solution?
I can say that CrowdStrike Falcon is sufficient in terms of scalability from my point of view; it is capable of working with our current infrastructure or setup, and I believe it's sufficient.
How are customer service and support?
My interaction with technical support for CrowdStrike Falcon was fine; they supported me and provided a solution for my issue.
Based on my experience, I would rate the technical support for CrowdStrike Falcon an eight.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
Before CrowdStrike Falcon, I used an application called Kaspersky, but not for the same purposes.
Which other solutions did I evaluate?
I did not evaluate other options before choosing CrowdStrike Falcon because it was a forced decision from our headquarters, from the mother company.
What other advice do I have?
Currently, I do not remember exactly what version of CrowdStrike Falcon we are using because I'm managing the team, but I can check the right version later.
We are using the latest version of CrowdStrike Falcon.
CrowdStrike Falcon has not helped me predict and prevent potential breaches by itself, but with support from other applications such as Splunk and Windows Defender, it has contributed.
I integrate CrowdStrike Falcon with third-party tools.
I have to integrate CrowdStrike Falcon with other applications to get the most protection, and the integration is smooth and everything works well.
I am using the lightweight agent.
For the system performance, the lightweight agent is fine; it has not affected performance too much, and generally it's acceptable.
I rate CrowdStrike Falcon eight out of ten.
Which deployment model are you using for this solution?
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Single-agent architecture enhances security while minimizing complexity and costs
What is our primary use case?
The main use cases for CrowdStrike Falcon from my customers are the lightweight agent, which is very easy to use, and it will protect the complete environment in a single dashboard.
A specific use case from my customers for CrowdStrike Falcon is that the SaaS-based single agent can protect all the platforms.
What is most valuable?
The best features of CrowdStrike Falcon are the single agent and the fact that there is no daily signature update.
There is no daily signature update because it operates as a signatureless solution.
Regarding the lightweight agent, all other solutions have multiple agents, which degrade system performance; however, this single agent has multiple features that increase system performance.
The elimination of on-prem infrastructure through CrowdStrike Falcon's cloud-native architecture has impacted my customers by reducing both cost and complexity, as they are now using the cloud-native solution.
What needs improvement?
I recommend that some deep-dive trainings are required for the NG SIEMÂ , specifically for their next-generation SIEMÂ module, as they need some basic trainings for that.
To clarify, deep-dive trainings are required specifically for the NG SIEM or next-gen SIEM.
For how long have I used the solution?
How are customer service and support?
For technical support, I would rate it as a nine out of ten.
There are no complaints about the support.
How would you rate customer service and support?
Positive
How was the initial setup?
What was our ROI?
My customers have seen a return on investment with CrowdStrike Falcon.
While I do not have specific details currently available, those who purchased are very happy with the solution.
What's my experience with pricing, setup cost, and licensing?
The price is reasonable when comparing it to other tools.
The license cost is typically per device.
Based on the modules customers purchase, the cost will increase, as they have more than 28 to 32 modules.
What other advice do I have?
The feature called Threat Graph for threat hunting helps in terms of security to predict and prevent breaches by showing how threats are evolving and how we can protect the customer environment, which helps us build better security.
I have integrated CrowdStrike Falcon with existing SIEM solutions and security frameworks.
It helps to streamline incident response processes because it is very easy to integrate with SIEM solutions like IBM QRadar and HPE ArcSight ; for the incident response, it helps us correlate with other solutions.
My customers using CrowdStrike Falcon are mainly from all industries, including ITES, finance, marketing, manufacturing, and health.
I recommend that those planning to use CrowdStrike Falcon should migrate from their old traditional antivirus to next-gen antivirus, which will help them protect their environment.
The biggest advantage of this solution for my customers is that it is a single solution that fulfills most of their security concerns while being easy to manage.
I rate CrowdStrike Falcon ten out of ten.
Which deployment model are you using for this solution?
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Robust cybersecurity platform with excellent real-time threat detection capabilities
Cloud-native architecture with lightweight agent: Single lightweight agent deployment provides rapid scalability without significant endpoint performance impact. Real-time visibility across the entire environment is exceptional, enabling quick incident response.
Integrated threat intelligence: Access to one of the industry's most comprehensive threat intelligence databases with constant updates on emerging attack campaigns and adversary tactics, techniques, and procedures (TTPs).
Initial complexity and learning curve: Organizations without prior EDR experience may find the volume of alerts and configuration options overwhelming initially, requiring specialized training and potential consulting services to optimize effectiveness.
Internet connectivity dependency: Being fully cloud-based requires consistent internet connectivity for complete functionality, which can be limiting in air-gapped environments or locations with unreliable network infrastructure.
Centralized Security Visibility: The unified console provides comprehensive visibility across all endpoints, eliminating security blind spots and reducing the complexity of managing multiple security tools. This has improved our security team's efficiency by 40%.
Automated Threat Response: Real-time automated containment and remediation capabilities have reduced our incident response time dramatically, allowing us to isolate compromised endpoints within seconds rather than hours.