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    VTEX Commerce Suite Enterprise (Global)

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    Sold by: VTEX 
    Deployed on AWS
    VTEX Commerce Suite Enterprise
    4.5

    Overview

    VTEX provides a fully integrated, complete commerce solution with native marketplace and OMS capabilities delivered in a SaaS business model. Modern microservices based architecture and powerful business and developer tools allows VTEX to future proof customers businesses and free them from software updates.

    Highlights

    • End-to-end commerce solution with native marketplace and OMS capabilities delivered in a SaaS business model
    • VTEX Commerce Suite Enterprise is only sold through Private Offers. For pricing and terms please contact VTEX at aws-marketplaces@vtex.com.

    Details

    Sold by

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    Delivery method

    Deployed on AWS
    New

    Introducing multi-product solutions

    You can now purchase comprehensive solutions tailored to use cases and industries.

    Multi-product solutions

    Features and programs

    Financing for AWS Marketplace purchases

    AWS Marketplace now accepts line of credit payments through the PNC Vendor Finance program. This program is available to select AWS customers in the US, excluding NV, NC, ND, TN, & VT.
    Financing for AWS Marketplace purchases

    Pricing

    VTEX Commerce Suite Enterprise (Global)

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    Pricing is based on the duration and terms of your contract with the vendor, and additional usage. You pay upfront or in installments according to your contract terms with the vendor. This entitles you to a specified quantity of use for the contract duration. Usage-based pricing is in effect for overages or additional usage not covered in the contract. These charges are applied on top of the contract price. If you choose not to renew or replace your contract before the contract end date, access to your entitlements will expire.
    Additional AWS infrastructure costs may apply. Use the AWS Pricing Calculator  to estimate your infrastructure costs.

    12-month contract (1)

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    Dimension
    Description
    Cost/12 months
    Platform Fee
    Platform Fee (Private Offers will be generated)
    $0.00

    Additional usage costs (1)

     Info

    The following dimensions are not included in the contract terms, which will be charged based on your usage.

    Dimension
    Cost/unit
    Recurring Monthly Fee (Private Offers will be generated)
    $1,000,000.00

    Vendor refund policy

    VTEX does not provide a refund on software purchased.

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    Legal

    Vendor terms and conditions

    Upon subscribing to this product, you must acknowledge and agree to the terms and conditions outlined in the vendor's End User License Agreement (EULA) .

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    Vendors are responsible for their product descriptions and other product content. AWS does not warrant that vendors' product descriptions or other product content are accurate, complete, reliable, current, or error-free.

    Usage information

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    Delivery details

    Software as a Service (SaaS)

    SaaS delivers cloud-based software applications directly to customers over the internet. You can access these applications through a subscription model. You will pay recurring monthly usage fees through your AWS bill, while AWS handles deployment and infrastructure management, ensuring scalability, reliability, and seamless integration with other AWS services.

    Resources

    Vendor resources

    Support

    Vendor support

    You can contact VTEX at

    AWS infrastructure support

    AWS Support is a one-on-one, fast-response support channel that is staffed 24x7x365 with experienced and technical support engineers. The service helps customers of all sizes and technical abilities to successfully utilize the products and features provided by Amazon Web Services.

    Product comparison

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    Updated weekly
    By commercetools
    By Spryker Systems Australia Pty Ltd.

    Accolades

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    Top
    25
    In Automotive

    Customer reviews

     Info
    Sentiment is AI generated from actual customer reviews on AWS and G2
    Reviews
    Functionality
    Ease of use
    Customer service
    Cost effectiveness
    15 reviews
    Insufficient data
    Positive reviews
    Mixed reviews
    Negative reviews

    Overview

     Info
    AI generated from product descriptions
    Microservices Architecture
    Modern microservices-based architecture enabling scalability and flexibility for commerce operations
    Native Marketplace Capabilities
    Integrated native marketplace functionality for multi-vendor commerce management
    Order Management System
    Native OMS capabilities for end-to-end order processing and fulfillment
    SaaS Delivery Model
    Cloud-based SaaS business model eliminating need for manual software updates and maintenance
    Developer Tools
    Powerful developer tools and business tools for customization and integration capabilities
    Cloud-Native Architecture
    Cloud-native, technology-agnostic components combined into a secure, reliable, cloud-distributed system
    API-First Platform
    Extensive API suite enabling flexible integration and customization of commerce components
    Versionless Software Updates
    Continuous updates without downtime through versionless modern software architecture
    B2B Commerce Capabilities
    Out-of-the-box B2B features including Quotes, Business Units, Roles & Permissions, Business Unit-specific Pricing, and Discounts
    Multi-Touchpoint Support
    Shopping experience components supporting both digital and physical touchpoints
    Headless Architecture
    API-first model enabling flexible frontend decoupling and independent system integration
    Marketplace Capability
    Enterprise marketplace functionality supporting B2B, B2C, and D2C business models with unified platform infrastructure
    App Composition Platform
    Third-party service integration framework enabling connection to payment providers, search services, and other integrations without custom coding
    Multi-tenant Infrastructure
    Single platform and infrastructure supporting consistent user experience across end customers, merchants, and marketplace operators
    Scalability and Flexibility
    Composable commerce architecture designed to adapt, scale, and support rapid market deployment for sophisticated transactional business models

    Contract

     Info
    Standard contract
    No
    No

    Customer reviews

    Ratings and reviews

     Info
    4.5
    36 ratings
    5 star
    4 star
    3 star
    2 star
    1 star
    72%
    22%
    3%
    3%
    0%
    1 AWS reviews
    |
    35 external reviews
    External reviews are from G2 .
    Carla Br

    Daily operations have become streamlined as I manage multiple stores and catalogs from one place

    Reviewed on Feb 12, 2026
    Review from a verified AWS customer

    What is our primary use case?

    My main use case for VTEX Commerce Platform  is for e-commerce every day. I use VTEX Commerce Platform  for everything in my daily work, from catalog management to managing different stores.

    What is most valuable?

    The best features VTEX Commerce Platform offers for me are its versatility, the way it adapts and integrates with multiple platforms, and the ability to build different adaptive flows on top of it for all business models.

    I particularly appreciate how we manage the catalog, its versatility to adapt to different business models, and its possibilities for configuring logistics models in VTEX Commerce Platform.

    VTEX Commerce Platform has positively impacted my organization by making my work easier and having a positive impact overall. It has helped my business by increasing sales and making management easier.

    What needs improvement?

    I do not find it easy to manage all my stores and products from one place in VTEX Commerce Platform, as the dashboards are somewhat sparse in analytical information despite making it easy to manage all the stores from one place.

    I would appreciate improvements to the checkout and the B2B functionalities in VTEX Commerce Platform. For example, I would improve the checkout by allowing multiple selection of carriers since split order has limitations.

    Organizations could communicate better with master data within VTEX Commerce Platform. I would also appreciate better automation of the information and the onboarding of customers between leads and real customers in my organization.

    For how long have I used the solution?

    I have been using VTEX Commerce Platform for six years.

    What do I think about the stability of the solution?

    VTEX Commerce Platform is mostly stable and works without problems.

    What do I think about the scalability of the solution?

    VTEX Commerce Platform's scalability is good, as it can grow with my business and handle more users or sales easily.

    How are customer service and support?

    The customer support for VTEX Commerce Platform is helpful when I have a problem, and I find them effective. I would rate the customer support for VTEX Commerce Platform a ten.

    How would you rate customer service and support?

    Positive

    What was our ROI?

    I have seen a return on investment with VTEX Commerce Platform in sales. Sales have increased, and I have seen an increase in percentage terms using VTEX Commerce Platform, although I do not have that data.

    What's my experience with pricing, setup cost, and licensing?

    My experience with pricing, setup cost, and licensing for VTEX Commerce Platform has been easy, and I encountered no problems.

    What other advice do I have?

    My advice for others looking into using VTEX Commerce Platform is to study the configuration and refer to the documentation.

    Retail

    Smooth Multichannel Administration That Optimises Operations and Customer Experience

    Reviewed on Feb 12, 2026
    Review provided by G2
    What do you like best about the product?
    I like the VTEX Commerce Platform for its smooth, multi-channel administration, its straightforward connectors, and its ability to optimise operations while also improving the customer experience.
    What do you dislike about the product?
    One drawback of the VTEX Commerce Platform is that its pricing and setup can feel complicated for smaller businesses. In addition, some advanced features may require technical skills to implement and deploy successfully.
    What problems is the product solving and how is that benefiting you?
    VTEX helps us overcome multi-channel management and integration challenges, so we can run operations more efficiently and deliver a better shopping experience
    Guillermo Ariel G.

    Use of vtex in latam

    Reviewed on Apr 03, 2025
    Review provided by G2
    What do you like best about the product?
    Efforless and eseay plataform for the owner and company
    What do you dislike about the product?
    The Integration in my country with the paymenent method is not great for the instutitud
    What problems is the product solving and how is that benefiting you?
    Visual and UX for interfaz and design template configuration
    Telecommunications

    VTEX

    Reviewed on Jan 15, 2025
    Review provided by G2
    What do you like best about the product?
    THE PRACTICALITY AND EFFECTIVENESS OF THE SITE, ALWAYS BE AGILE AND INTEGRATE QUICKLY
    What do you dislike about the product?
    I HAVE NO POINT TO MAKE AT THE MOMENT
    What problems is the product solving and how is that benefiting you?
    DIRECTLY ON SALES IMPACT
    Cosmetics

    Vtex Points

    Reviewed on Jan 15, 2025
    Review provided by G2
    What do you like best about the product?
    It offers various customization options to meet the specific needs that are being raised.
    What do you dislike about the product?
    The sales update sometimes occurs slowly.
    What problems is the product solving and how is that benefiting you?
    Faster update of completed sales.
    View all reviews