My main use case for VTEX Commerce Platform is for e-commerce every day. I use VTEX Commerce Platform for everything in my daily work, from catalog management to managing different stores.
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Daily operations have become streamlined as I manage multiple stores and catalogs from one place
What is our primary use case?
What is most valuable?
The best features VTEX Commerce Platform offers for me are its versatility, the way it adapts and integrates with multiple platforms, and the ability to build different adaptive flows on top of it for all business models.
I particularly appreciate how we manage the catalog, its versatility to adapt to different business models, and its possibilities for configuring logistics models in VTEX Commerce Platform.
VTEX Commerce Platform has positively impacted my organization by making my work easier and having a positive impact overall. It has helped my business by increasing sales and making management easier.
What needs improvement?
I do not find it easy to manage all my stores and products from one place in VTEX Commerce Platform, as the dashboards are somewhat sparse in analytical information despite making it easy to manage all the stores from one place.
I would appreciate improvements to the checkout and the B2B functionalities in VTEX Commerce Platform. For example, I would improve the checkout by allowing multiple selection of carriers since split order has limitations.
Organizations could communicate better with master data within VTEX Commerce Platform. I would also appreciate better automation of the information and the onboarding of customers between leads and real customers in my organization.
For how long have I used the solution?
I have been using VTEX Commerce Platform for six years.
What do I think about the stability of the solution?
VTEX Commerce Platform is mostly stable and works without problems.
What do I think about the scalability of the solution?
VTEX Commerce Platform's scalability is good, as it can grow with my business and handle more users or sales easily.
How are customer service and support?
The customer support for VTEX Commerce Platform is helpful when I have a problem, and I find them effective. I would rate the customer support for VTEX Commerce Platform a ten.
How would you rate customer service and support?
Positive
What was our ROI?
I have seen a return on investment with VTEX Commerce Platform in sales. Sales have increased, and I have seen an increase in percentage terms using VTEX Commerce Platform, although I do not have that data.
What's my experience with pricing, setup cost, and licensing?
My experience with pricing, setup cost, and licensing for VTEX Commerce Platform has been easy, and I encountered no problems.
What other advice do I have?
My advice for others looking into using VTEX Commerce Platform is to study the configuration and refer to the documentation.
Smooth Multichannel Administration That Optimises Operations and Customer Experience
What do you like best about the product?
I like the VTEX Commerce Platform for its smooth, multi-channel administration, its straightforward connectors, and its ability to optimise operations while also improving the customer experience.
What do you dislike about the product?
One drawback of the VTEX Commerce Platform is that its pricing and setup can feel complicated for smaller businesses. In addition, some advanced features may require technical skills to implement and deploy successfully.
What problems is the product solving and how is that benefiting you?
VTEX helps us overcome multi-channel management and integration challenges, so we can run operations more efficiently and deliver a better shopping experience
Use of vtex in latam
What do you like best about the product?
Efforless and eseay plataform for the owner and company
What do you dislike about the product?
The Integration in my country with the paymenent method is not great for the instutitud
What problems is the product solving and how is that benefiting you?
Visual and UX for interfaz and design template configuration
VTEX
What do you like best about the product?
THE PRACTICALITY AND EFFECTIVENESS OF THE SITE, ALWAYS BE AGILE AND INTEGRATE QUICKLY
What do you dislike about the product?
I HAVE NO POINT TO MAKE AT THE MOMENT
What problems is the product solving and how is that benefiting you?
DIRECTLY ON SALES IMPACT
Vtex Points
What do you like best about the product?
It offers various customization options to meet the specific needs that are being raised.
What do you dislike about the product?
The sales update sometimes occurs slowly.
What problems is the product solving and how is that benefiting you?
Faster update of completed sales.
Excellent platform as support for our site
What do you like best about the product?
The platform is very secure and very intuitive for use by employees and customers.
What do you dislike about the product?
I did not identify any problem in my use or that of my clients.
What problems is the product solving and how is that benefiting you?
The site is undergoing a restructuring to facilitate the tracking of our sales.
Come from Vtex!
What do you like best about the product?
Being able to track my clients' orders, and also being able to view the items they have chosen, allowing me to offer options for more products not yet sold by them.
What do you dislike about the product?
I don't like it when the system crashes, but it is very rare for it to happen.
What problems is the product solving and how is that benefiting you?
Even the moment nothing bothers me.
GREAT PLATFORM, VERY COMPLETE AND EFFECTIVE
What do you like best about the product?
Vtex is a very complete, effective, and fast platform.
What do you dislike about the product?
We could have better support with details, such as specific promotions and CRM that would facilitate integration.
What problems is the product solving and how is that benefiting you?
All our sales and control are within the platform.
The most complete platform for product management.
What do you like best about the product?
It is well segmented into categories according to each need and this makes it easier to use on a daily basis. Furthermore, it provides very complete reports and has a very quick response, which makes it easier to use on a daily basis.
What do you dislike about the product?
It's very difficult to say, but perhaps some pages could load faster.
What problems is the product solving and how is that benefiting you?
Management of products available on the website, and orders generated.
A SAAS platform that has scope for improvement
What do you like best about the product?
API based, customizable, scalable, flexible and robust solution.
What do you dislike about the product?
There are features offered by other flatforms that are missing and still being developed.
What problems is the product solving and how is that benefiting you?
Since it is a SAAS based platform, there is no need to upgrade to the newer version. IT connects to the ERP quite seamlessly which reduces a lot of manual order entry efforts.
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