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    GYANT Front Door

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    Sold by: GYANT 
    GYANT Front Door is an AI assistant that lives on health system websites or mobile apps. Health systems use GYANT Front Door to automate the most common patient inquiries including symptom checking, finding clinics or doctors, answering questions, and more.
    Listing Thumbnail

    GYANT Front Door

     Info
    Sold by: GYANT 

    Overview

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    GYANT Front Door is an AI assistant that lives on health system websites or mobile apps. Health systems use GYANT Front Door to automate the most common patient inquiries including symptom checking, finding clinics or doctors, answering questions, and more.

    With GYANT, health systems benefit from:

    • Decreased contact center volume (by helping patients self-serve)
    • Increased patient capture (by helping patients immediately book the care they need)
    • Improved patient experience (faster and easier path to resolution)

    GYANT Front Door differentiates through coverage of both clinical and non-clinical intents. The AI triage includes 69 adult protocols and 46 pediatric protocols. Following triage, GYANT recommends appropriate care venues such as Urgent Care, PCP, or Telemedicine and facilitates appointment booking. Patients can use the assistant to search for nearby locations, or find doctors. EHR integrations enable GYANT to record notes in the patient record and offer advanced capabilities for appointment availability, wait times, and "get-in-line" features.

    Highlights

    • Automated doctor/clinic search and appointment booking
    • EHR integrations for read/write capabilities and elevated functionality
    • AI triage & care navigation

    Details

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    Pricing

    GYANT Front Door

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    Pricing is based on contract duration. You pay upfront or in installments according to your contract terms with the vendor. This entitles you to a specified quantity of use for the contract duration. If you choose not to renew or replace your contract before it ends, access to these entitlements will expire.

    12-month contract (3)

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    Dimension
    Description
    Cost/12 months
    Tier 1
    GYANT Front Door - Tier I
    $50,000.00
    Tier 2
    GYANT Front Door - Tier 2
    $100,000.00
    Tier 3
    GYANT Front Door - Tier 3
    $250,000.00

    Vendor refund policy

    No Refunds

    Legal

    Vendor terms and conditions

    Upon subscribing to this product, you must acknowledge and agree to the terms and conditions outlined in the vendor's End User License Agreement (EULA) .

    Content disclaimer

    Vendors are responsible for their product descriptions and other product content. AWS does not warrant that vendors' product descriptions or other product content are accurate, complete, reliable, current, or error-free.

    Usage information

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    Delivery details

    Software as a Service (SaaS)

    SaaS delivers cloud-based software applications directly to customers over the internet. You can access these applications through a subscription model. You will pay recurring monthly usage fees through your AWS bill, while AWS handles deployment and infrastructure management, ensuring scalability, reliability, and seamless integration with other AWS services.

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    Vendor resources

    Support

    Vendor support

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    AWS Support is a one-on-one, fast-response support channel that is staffed 24x7x365 with experienced and technical support engineers. The service helps customers of all sizes and technical abilities to successfully utilize the products and features provided by Amazon Web Services.

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    Ratings and reviews

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    3 external reviews
    External reviews are sourced from G2  and are not included in the star rating for this product.
    Mohsen K.

    Reduce support staff workload

    Reviewed on Jul 04, 2024
    Review provided by G2
    What do you like best about the product?
    I like the feature of basic patient inquiries that can be addressed through the virtual assistant. It relieves me of my time to attend to other critical tasks, as well as enables patients to receive direct responses to simple questions.
    What do you dislike about the product?
    At times, patients give answers to machines where there are numerous robotic replies or they provide numerous details before speaking to an individual.
    What problems is the product solving and how is that benefiting you?
    As for basic patient inquiries, GYANT is an assistant that relieves me from numerous tasks. It should also ease the way many complicate questions could be asked.
    Saptarshi D.

    Connecting Doctors and AI

    Reviewed on Jul 01, 2024
    Review provided by G2
    What do you like best about the product?
    What stands out to me about GYANT is how it combines the knowledge of doctors with the convenience and effectiveness of AI, making healthcare easier to access and more effective for a broader range of patient.
    What do you dislike about the product?
    missing the human touch that some patients prefer
    What problems is the product solving and how is that benefiting you?
    GYANT helps by making it easier for people to get medical advice quickly, no matter where they are. It saves time for doctors and patients by handling basic questions and assessments, allowing doctors to focus more on serious cases. It also gives personalized advice based on each person's symptoms, making the healthcare advice more helpful. Overall, GYANT makes healthcare more accessible, faster, and tailored to individual needs.
    Rishabh k.

    Gyant Review about Its Chat

    Reviewed on Jun 28, 2024
    Review provided by G2
    What do you like best about the product?
    It can answer questions, schedule appointments, and guide them through the care process. More convenient for those who are not comfortable in talking to the help desk on the call.
    What do you dislike about the product?
    Slow Response which is major thing i notices in this AI
    What problems is the product solving and how is that benefiting you?
    Empower patients to navigate the healthcare system with more confidence. It facilitates better communication between patients and providers
    View all reviews