Sold by: VTEX
VTEX Commerce Suite Enterprise (US)
4.5
Overview
VTEX provides a fully integrated, complete commerce solution with native marketplace and OMS capabilities delivered in a SaaS business model. Modern microservices based architecture and powerful business and developer tools allows VTEX to future proof customers businesses and free them from software updates.
Highlights
- End-to-end commerce solution with native marketplace and OMS capabilities delivered in a SaaS business model
- VTEX Commerce Suite Enterprise is only sold through Private Offers. For pricing and terms please contact VTEX at aws-marketplace@vtex.com
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Introducing multi-product solutions
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Features and programs
Financing for AWS Marketplace purchases
AWS Marketplace now accepts line of credit payments through the PNC Vendor Finance program. This program is available to select AWS customers in the US, excluding NV, NC, ND, TN, & VT.
Pricing
Pricing is based on the duration and terms of your contract with the vendor, and additional usage. You pay upfront or in installments according to your contract terms with the vendor. This entitles you to a specified quantity of use for the contract duration. Usage-based pricing is in effect for overages or additional usage not covered in the contract. These charges are applied on top of the contract price. If you choose not to renew or replace your contract before the contract end date, access to your entitlements will expire.
Additional AWS infrastructure costs may apply. Use the AWS Pricing Calculator to estimate your infrastructure costs.
Dimension | Description | Cost/12 months |
|---|---|---|
Platform Fee | Platform Fee (Private Offers will be generated) | $0.00 |
The following dimensions are not included in the contract terms, which will be charged based on your usage.
Dimension | Cost/unit |
|---|---|
Recurring Monthly Fee (Private Offers will be generated) | $1,000,000.00 |
Dimensions summary
This contract listing bills through two separate charges that work together. You pay a Platform Fee and a Recurring Monthly Fee, both set through private offers generated for your business. Private offers mean the final amounts are negotiated and tailored to your account rather than fixed on the listing. The Platform Fee covers your use of the commerce platform, while the Recurring Monthly Fee is the ongoing monthly charge. Neither dimension shows standard public pricing here, so you work directly with the vendor to receive your custom offer terms.
Top-of-mind questions for buyers
The Platform Fee covers your access to the commerce platform and its built-in features. The Recurring Monthly Fee is the ongoing monthly charge for continued use. Both are billed under your contract and set through private offers generated for your account, so the two charges apply together.
The platform supports B2B and B2C operations across sales channels. You get catalog, pricing, and promotion tools, checkout and payment flows, order orchestration, and omnichannel inventory visibility. It also includes a headless CMS, search, and storefront frameworks for building web and mobile experiences.
Yes. The platform holds ISO/IEC 27001, SOC 1, SOC 2, SOC 3, and PCI certifications. It complies with GDPR and US privacy laws such as CCPA, CPRA, HIPAA, and VDCPA. These controls apply to your use of the platform under the contract fees.
vtex.com+1
Helpful?
Vendor refund policy
VTEX does not provide a refund on software purchased.
Legal
Vendor terms and conditions
Upon subscribing to this product, you must acknowledge and agree to the terms and conditions outlined in the vendor's End User License Agreement (EULA) .
Content disclaimer
Vendors are responsible for their product descriptions and other product content. AWS does not warrant that vendors' product descriptions or other product content are accurate, complete, reliable, current, or error-free.
Delivery details
Software as a Service (SaaS)
SaaS delivers cloud-based software applications directly to customers over the internet. You can access these applications through a subscription model. You will pay recurring monthly usage fees through your AWS bill, while AWS handles deployment and infrastructure management, ensuring scalability, reliability, and seamless integration with other AWS services.
Resources
Vendor resources
Support
Vendor support
AWS infrastructure support
AWS Support is a one-on-one, fast-response support channel that is staffed 24x7x365 with experienced and technical support engineers. The service helps customers of all sizes and technical abilities to successfully utilize the products and features provided by Amazon Web Services.
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Customer reviews
Raúl S.
Power enterprise and headless architecture for complex and scalable ecommerce
Reviewed on May 04, 2026
Review provided by G2
What do you like best about the product?
What I like most about VTEX Commerce Platform is its power and enterprise focus for managing complex and scalable ecommerce.
From a professional agency perspective, its architecture (headless and API-first) stands out, allowing for the construction of highly customized solutions tailored to advanced business needs. This is key in projects with multiple countries, large catalogs, or models like B2B, marketplaces, or omnichannel strategies.
It is a very solid platform ready to scale, especially suitable for ecommerce with a certain complexity and ambition for growth.
From a professional agency perspective, its architecture (headless and API-first) stands out, allowing for the construction of highly customized solutions tailored to advanced business needs. This is key in projects with multiple countries, large catalogs, or models like B2B, marketplaces, or omnichannel strategies.
It is a very solid platform ready to scale, especially suitable for ecommerce with a certain complexity and ambition for growth.
What do you dislike about the product?
What I like least about VTEX Commerce Platform is its complexity and the learning curve involved in starting to work with it.
From an agency perspective, it is not a particularly "friendly" platform for non-technical teams: many tasks require specific knowledge of the VTEX ecosystem (architecture, APIs, IO, etc.), which makes the dependency on specialized profiles high and the implementation or adjustment times not always agile.
It is a very powerful solution, but it demands a high level of technical skill and specialization, which can be a barrier in projects seeking agility or more autonomous teams.
From an agency perspective, it is not a particularly "friendly" platform for non-technical teams: many tasks require specific knowledge of the VTEX ecosystem (architecture, APIs, IO, etc.), which makes the dependency on specialized profiles high and the implementation or adjustment times not always agile.
It is a very powerful solution, but it demands a high level of technical skill and specialization, which can be a barrier in projects seeking agility or more autonomous teams.
What problems is the product solving and how is that benefiting you?
VTEX solves the management of complex ecommerce (multi-country, marketplaces, B2B, omnichannel) in a single platform, avoiding the need to rely on multiple tools and integrations.
From my role in an agency, this benefits me because I work on a more stable and scalable base, with greater consistency in data and in the funnel. It facilitates the implementation of more advanced marketing and measurement strategies, especially in large projects, although it requires a higher technical level to make the most of it.
From my role in an agency, this benefits me because I work on a more stable and scalable base, with greater consistency in data and in the funnel. It facilitates the implementation of more advanced marketing and measurement strategies, especially in large projects, although it requires a higher technical level to make the most of it.
Retail
Smooth Multichannel Administration That Optimises Operations and Customer Experience
Reviewed on Feb 12, 2026
Review provided by G2
What do you like best about the product?
I like the VTEX Commerce Platform for its smooth, multi-channel administration, its straightforward connectors, and its ability to optimise operations while also improving the customer experience.
What do you dislike about the product?
One drawback of the VTEX Commerce Platform is that its pricing and setup can feel complicated for smaller businesses. In addition, some advanced features may require technical skills to implement and deploy successfully.
What problems is the product solving and how is that benefiting you?
VTEX helps us overcome multi-channel management and integration challenges, so we can run operations more efficiently and deliver a better shopping experience
Guillermo Ariel G.
Use of vtex in latam
Reviewed on Apr 03, 2025
Review provided by G2
What do you like best about the product?
Efforless and eseay plataform for the owner and company
What do you dislike about the product?
The Integration in my country with the paymenent method is not great for the instutitud
What problems is the product solving and how is that benefiting you?
Visual and UX for interfaz and design template configuration
Telecommunications
VTEX
Reviewed on Jan 15, 2025
Review provided by G2
What do you like best about the product?
THE PRACTICALITY AND EFFECTIVENESS OF THE SITE, ALWAYS BE AGILE AND INTEGRATE QUICKLY
What do you dislike about the product?
I HAVE NO POINT TO MAKE AT THE MOMENT
What problems is the product solving and how is that benefiting you?
DIRECTLY ON SALES IMPACT
Cosmetics
Vtex Points
Reviewed on Jan 15, 2025
Review provided by G2
What do you like best about the product?
It offers various customization options to meet the specific needs that are being raised.
What do you dislike about the product?
The sales update sometimes occurs slowly.
What problems is the product solving and how is that benefiting you?
Faster update of completed sales.