Overview

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The Simon AI Agentic Marketing Platform helps marketing teams achieve true 1:1 personalization at scale. Traditionally, marketers have faced a trade-off: reach broad audiences with generic messaging or pursue complex personalization that is difficult to scale. Simon AI resolves this by combining an AI-first composable CDP with intelligent agents that act as a data and execution team for marketers.
With Simon AI, marketers start with a goal (such as reducing churn, improving acquisition, or driving repeat purchases) and AI agents handle the rest. They uncover hidden patterns, activate customer and contextual data, and automate campaign execution across engagement channels. The result is faster launches, higher conversions, and measurable revenue growth.
Simon AI supports the entire personalization lifecycle: accessing customer, business, and contextual data, building predictive attributes, and executing campaigns in platforms such as Braze, Attentive, and Iterable. Agents continuously adapt campaigns based on live signals, ensuring every message stays relevant without constant manual effort.
Platform Highlights:
Simon AI Personalization Studio: Define marketing goals and scale adaptive campaigns that evolve with customer behavior.
Simon AI Agents: Automate data prep, segmentation, and orchestration to deliver targeted experiences faster.
Simon AI Composable CDP: Unifies customer, business, and contextual data with identity resolution and predictive insights.
Key Use Cases:
Launch contextual personalization 10x faster.
Prevent churn with predictive retention campaigns.
Grow loyalty with adaptive cross-sell and upsell programs.
Automate contextual offers that convert.
Leading brands like ASOS and SeatGeek trust Simon AI to personalize at scale and drive measurable growth. Simon AI enables even small marketing teams to perform like large ones, turning data into adaptive, revenue-driving customer experiences.
Visit simon.ai to learn more.
Highlights
- Simon AI Personalization Studio Marketers set a goal, create a Blueprint to guide agents, and scale adaptive campaigns with fresh relevance using AI Fields and AI Moments.
- Simon AI Agents Composable AI Agents surface signals, prepare data, and automate execution into engagement channels so marketing teams launch more campaigns faster and convert at scale.
- Simon AI Composable CDP The AI-first CDP runs directly in Snowflake with advanced identity resolution, matching, and predictive insights. It unlocks 100x more customer and contextual data with zero movement, powering personalization everywhere on live data.
Details
Introducing multi-product solutions
You can now purchase comprehensive solutions tailored to use cases and industries.
Features and programs
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Pricing
Dimension | Description | Cost/12 months |
|---|---|---|
Contacts | Annual or Multi-Year contracts are primarily based on volume of marketable contacts managed by Simon AI. Additional services, add-on products, and support sold separately. | $100,000.00 |
Vendor refund policy
Refund Policy is found in the Fees section of the Master Services Agreement found at https://www.simon.ai/terms/master-services-agreement .
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Delivery details
Software as a Service (SaaS)
SaaS delivers cloud-based software applications directly to customers over the internet. You can access these applications through a subscription model. You will pay recurring monthly usage fees through your AWS bill, while AWS handles deployment and infrastructure management, ensuring scalability, reliability, and seamless integration with other AWS services.
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Support
Vendor support
Simon AI provides comprehensive support through dedicated resources, structured implementation, and ongoing assistance to ensure client success.
Dedicated Team Each client receives dedicated resources including a Strategic Account Manager to guide who provides high level guidance; a Technical Account Manager handling day-to-day support for integrations, segmentation, dataset creation, and journey building. For customers with additional needs, we have a robust Professional Services team which offers AI Services, Deliverability Services, and Identity Services.
Implementation Process During the typical 8-12 week onboarding period, Simon delivers an Initial Implementation Plan, assigns a dedicated Integrations Consultant, and supports initial data integration, pipe setup, end channel integrations, dataset creation, and platform training. Weekly sprint-planning meetings ensure implementation stays on track. Ongoing Support After successful onboarding, clients receive bi-weekly calls and real-time support. Comprehensive documentation is available including User Guides, Developer Guides, and platform documentation to enable self-service when needed. Training Simon provides efficient, tailored remote training throughout the engagement. This includes hands-on sessions during platform implementation, guided ""live-fire"" training during initial campaign rollout, and supplemental training available throughout the contract duration. Service Level Agreement Simon maintains platform availability and performance standards outlined at https://www.simon.ai/terms/service-level-agreement . The support model is designed to enable clients to operate independently while ensuring expert assistance is readily available when needed, combining strategic guidance with hands-on technical support throughout the client lifecycle. Contact support at support-center@simon.ai .
AWS infrastructure support
AWS Support is a one-on-one, fast-response support channel that is staffed 24x7x365 with experienced and technical support engineers. The service helps customers of all sizes and technical abilities to successfully utilize the products and features provided by Amazon Web Services.
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