Sold by: Kore.ai
Kore.ai provides an advanced AI agent platform designed to help enterprises transform work, service, and processes with intelligent automation, orchestration, and AI insights. It enables deployment of AI agents at enterprise scale.
4.6
Overview
Kore.ai is a leading enterprise AI agent platform that offers comprehensive solutions to accelerate and scale AI transformation across businesses. It empowers organizations to deploy AI-powered agents that enhance employee productivity, revolutionize customer service, and streamline business processes through autonomous orchestration. The platform includes capabilities such as multi-agent orchestration, AI engineering tools, pre-built AI agents, and no-code development tools, designed to simplify AI adoption and maximize ROI. Kore.ai supports various industries including retail, banking, and healthcare, providing domain-specific AI-powered agents and solutions. Additionally, Kore.ai offers extensive resources like documentation, blogs, webinars, and a strong community to support customers in their AI journey.
Highlights
- Enterprise-scale deployment of AI agents for work, service, and process transformation
- Multi-agent orchestration enabling intelligent and autonomous workflows
- No-code and pro-code tools for building and customizing AI agents
Details
New
Introducing multi-product solutions
You can now purchase comprehensive solutions tailored to use cases and industries.
Features and programs
Financing for AWS Marketplace purchases
AWS Marketplace now accepts line of credit payments through the PNC Vendor Finance program. This program is available to select AWS customers in the US, excluding NV, NC, ND, TN, & VT.
Pricing
Pricing is based on the duration and terms of your contract with the vendor. This entitles you to a specified quantity of use for the contract duration. If you choose not to renew or replace your contract before it ends, access to these entitlements will expire.
Additional AWS infrastructure costs may apply. Use the AWS Pricing Calculator to estimate your infrastructure costs.
Dimension | Description | Cost/12 months |
|---|---|---|
Expert Services - Enterprise Kore Tune-Up | [One-time fee] Expert Services Enterprise Kore Tune-Up includes 75-hour onsite workshop | $50,000.00 |
AI for Service | 660,000 units | $6,600.00 |
AI for Service Interaction Getaway | 660,000 units | $33,000.00 |
SMS Long Code - Messages | 660,000 units | $6,600.00 |
Enterprise Support per Package | One-time fee for Support | $40,000.00 |
Expert Services - Standard | One- time fee for Expert Service | $10,000.00 |
Vendor refund policy
All fees are non-cancellable and non-refundable except as required by law.
Legal
Vendor terms and conditions
Upon subscribing to this product, you must acknowledge and agree to the terms and conditions outlined in the vendor's End User License Agreement (EULA) .
Content disclaimer
Vendors are responsible for their product descriptions and other product content. AWS does not warrant that vendors' product descriptions or other product content are accurate, complete, reliable, current, or error-free.
Delivery details
Software as a Service (SaaS)
SaaS delivers cloud-based software applications directly to customers over the internet. You can access these applications through a subscription model. You will pay recurring monthly usage fees through your AWS bill, while AWS handles deployment and infrastructure management, ensuring scalability, reliability, and seamless integration with other AWS services.
Resources
Vendor resources
Support
Vendor support
Kore.ai provides support through their official support page at https://kore.ai/support/ . They also offer educational resources via the Kore.ai Academy at https://academy.kore.ai/ , and community engagement through https://community.kore.ai/ . For direct inquiries and access requests, contact can be made via email konversations@kore.ai .
AWS infrastructure support
AWS Support is a one-on-one, fast-response support channel that is staffed 24x7x365 with experienced and technical support engineers. The service helps customers of all sizes and technical abilities to successfully utilize the products and features provided by Amazon Web Services.
Similar products
Kore.ai AI for Service equips your customer service organization with agentic AI that automates interactions and assists human agents in real time. AI agents do the heavy lifting, resolving repetitive issues, pulling data from systems, and guiding conversations, so your team can focus on more complex needs. The platform supports omnichannel experiences, integrates easily, and delivers measurable gains in efficiency, speed, and satisfaction.
AI For Health enables conversational support for patients, providers, members, and employees with our ready-to-deploy virtual healthcare assistant across 40+ channels.
AI For Banking allows organizations to deliver a virtual banking assistant powered by a domain-specific LLM in just 90 days for chat, voice, and web.
Célula de configuración y desarrollo de la plataforma de Kore.ai
Customer reviews
Irul M.
Thee most developer friendly platform ever for IVA development
Reviewed on Apr 10, 2026
Review provided by G2
What do you like best about the product?
Everything from design to build to deployment to testing,all are integrated in a single platform which reduces the hurdles faced by we developers. Low code platform with place to analyse bot performance are really helpful in real time monitoring.
What do you dislike about the product?
Adding templates and images for enumeration list entity needs some additional work which could be taken care of. More features for IVR will be cherry on cake if available.Try to add an inbuilt non relational database also along with existing database.
What problems is the product solving and how is that benefiting you?
NLP engine is really good even after few shortcomings and some real time customer issues are addressed and solved within very less time because of developer friendly environment.
ANSHUL K.
All-in-One Conversational AI Platform with Flexible Bot Customization
Reviewed on Apr 09, 2026
Review provided by G2
What do you like best about the product?
It offers a complete AI-based conversational AI platform where we can design bots, train NLU, integrate with backend systems, and monitor performance all in one place. This gives developers the flexibility to customize as needed.
What do you dislike about the product?
Nothing as of now—I don’t dislike anything about Kore.AI at this time.
What problems is the product solving and how is that benefiting you?
It solves the challenge of scaling human-like conversations across enterprise systems by automating customer and employee interactions through intelligent virtual assistants. It helps me by reducing the manual effort required to handle repetitive queries, enabling faster integration with backend systems, and allowing me to build and customize conversational AI chatbots efficiently.
Consulting
Easy-to-Use Interface with Great Documentation and Lots of Possibilities
Reviewed on Apr 08, 2026
Review provided by G2
What do you like best about the product?
Many possibilities, an easy-to-use interface, and good documentation.
What do you dislike about the product?
Occasionally, the system becomes unresponsive.
What problems is the product solving and how is that benefiting you?
Bots creating and voice bots. In koreAI it is easier
Achyuth Kumar K.
Smart No-Code AI That Deflects Tickets and Delivers Clear ROI
Reviewed on Mar 26, 2026
Review provided by G2
What do you like best about the product?
It offers no-code, drag-and-drop features, along with extensive support for deploying the app across various channels. AI is smart enough to understand messy, natural language rather than just acting like a basic FAQ bot. The ROI is clear: it deflects a ton of manual support tickets, making the investment well worth it for any team looking to scale. The training support was amazing.
What do you dislike about the product?
Even though it’s "no-code," the interface is so packed with advanced features that it feels cluttered and overwhelming for a beginner. It takes a lot of time to truly master how to build complex flows without hitting a wall. I’ve also run into some performance lag when the bot is trying to pull data from multiple integrations at once, it can cause a noticeable delay in the chat, which isn't ideal for a smooth user experience.
What problems is the product solving and how is that benefiting you?
The biggest benefit has been the "self-service" aspect, customers get instant answers to things like order tracking, order details without waiting in a queue.
Dineshh kumar C.
Low Cost and Easy to Love
Reviewed on Mar 08, 2026
Review provided by G2
What do you like best about the product?
It’s a low-code automation tool, so we can build automations with minimal coding knowledge. The tool is also easy to use and straightforward to work with.
What do you dislike about the product?
I’m not sure whether this can be used for UI automation, like Selenium, Playwright, etc.
What problems is the product solving and how is that benefiting you?
Automated ticketing tool.