Sold by: Kore.ai
Kore.ai provides an advanced AI agent platform designed to help enterprises transform work, service, and processes with intelligent automation, orchestration, and AI insights. It enables deployment of AI agents at enterprise scale.
4.6
Overview
Kore.ai is a leading enterprise AI agent platform that offers comprehensive solutions to accelerate and scale AI transformation across businesses. It empowers organizations to deploy AI-powered agents that enhance employee productivity, revolutionize customer service, and streamline business processes through autonomous orchestration. The platform includes capabilities such as multi-agent orchestration, AI engineering tools, pre-built AI agents, and no-code development tools, designed to simplify AI adoption and maximize ROI. Kore.ai supports various industries including retail, banking, and healthcare, providing domain-specific AI-powered agents and solutions. Additionally, Kore.ai offers extensive resources like documentation, blogs, webinars, and a strong community to support customers in their AI journey.
Highlights
- Enterprise-scale deployment of AI agents for work, service, and process transformation
- Multi-agent orchestration enabling intelligent and autonomous workflows
- No-code and pro-code tools for building and customizing AI agents
Details
New
Introducing multi-product solutions
You can now purchase comprehensive solutions tailored to use cases and industries.
Features and programs
Financing for AWS Marketplace purchases
AWS Marketplace now accepts line of credit payments through the PNC Vendor Finance program. This program is available to select AWS customers in the US, excluding NV, NC, ND, TN, & VT.
Pricing
Pricing is based on the duration and terms of your contract with the vendor. This entitles you to a specified quantity of use for the contract duration. If you choose not to renew or replace your contract before it ends, access to these entitlements will expire.
Additional AWS infrastructure costs may apply. Use the AWS Pricing Calculator to estimate your infrastructure costs.
Dimension | Description | Cost/12 months |
|---|---|---|
Expert Services - Enterprise Kore Tune-Up | [One-time fee] Expert Services Enterprise Kore Tune-Up includes 75-hour onsite workshop | $50,000.00 |
AI for Service | 660,000 units | $6,600.00 |
AI for Service Interaction Getaway | 660,000 units | $33,000.00 |
SMS Long Code - Messages | 660,000 units | $6,600.00 |
Enterprise Support per Package | One-time fee for Support | $40,000.00 |
Expert Services - Standard | One- time fee for Expert Service | $10,000.00 |
Vendor refund policy
All fees are non-cancellable and non-refundable except as required by law.
Legal
Vendor terms and conditions
Upon subscribing to this product, you must acknowledge and agree to the terms and conditions outlined in the vendor's End User License Agreement (EULA) .
Content disclaimer
Vendors are responsible for their product descriptions and other product content. AWS does not warrant that vendors' product descriptions or other product content are accurate, complete, reliable, current, or error-free.
Delivery details
Software as a Service (SaaS)
SaaS delivers cloud-based software applications directly to customers over the internet. You can access these applications through a subscription model. You will pay recurring monthly usage fees through your AWS bill, while AWS handles deployment and infrastructure management, ensuring scalability, reliability, and seamless integration with other AWS services.
Resources
Vendor resources
Support
Vendor support
Kore.ai provides support through their official support page at https://kore.ai/support/ . They also offer educational resources via the Kore.ai Academy at https://academy.kore.ai/ , and community engagement through https://community.kore.ai/ . For direct inquiries and access requests, contact can be made via email konversations@kore.ai .
AWS infrastructure support
AWS Support is a one-on-one, fast-response support channel that is staffed 24x7x365 with experienced and technical support engineers. The service helps customers of all sizes and technical abilities to successfully utilize the products and features provided by Amazon Web Services.
Similar products
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AI For Health enables conversational support for patients, providers, members, and employees with our ready-to-deploy virtual healthcare assistant across 40+ channels.
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AI For Banking allows organizations to deliver a virtual banking assistant powered by a domain-specific LLM in just 90 days for chat, voice, and web.
Customer reviews
Issa H.
Time-Saver with Low-Code Efficiency
Reviewed on Feb 13, 2026
Review provided by G2
What do you like best about the product?
I like that Kore.AI solves many problems and saves time. The low-code feature is really beneficial, as it saved me time. It helps me by not needing to rewrite prompts or scripts, and if I need to copy a node, it saves even more time.
What do you dislike about the product?
It should be easier to move nodes between dialogs so that I don't have to rewrite anything. Adding a copy-paste feature would help simplify the work and reduce time. Also, I think more videos in the academy would make learning easier, providing more detail than just reading.
What problems is the product solving and how is that benefiting you?
Kore.AI saves me time by solving many problems with its low-code features and copy-paste functionality. It prevents rewriting prompts and scripts, simplifying work.
Swaraj K.
Powerful, Flexible Bot Builder with Robust Dialog Management and Integrations
Reviewed on Feb 13, 2026
Review provided by G2
What do you like best about the product?
It is powerful and flexible bot building platform. It offers robust dialog management, seamless integration capabilities, customizable workflows and strong support for automation AI usecases.
What do you dislike about the product?
Debugging issues especially related to session handling and publishing. Clearer documentation for advanced configurations.
What problems is the product solving and how is that benefiting you?
We can easily built conversation flows. It will reduces load on humans by giving accurate results 24/7.
Siva S.
High Latency and Platform Issues with Kore.AI
Reviewed on Feb 13, 2026
Review provided by G2
What do you like best about the product?
High Latency and Lot of Platform Issues in Voice Bots
What do you dislike about the product?
I think Kore.AI is the worst platform with a lot of platform issues. The latency is significantly high compared to other Voice AI products. Its old architecture is a failure. We use agent nodes but they aren't useful for managing context. The inbuilt TTS and ASR are lacking. LLM integration is a failure, and context management can be improved. Instead of just having a sales mindset, informing clients beforehand about the possibilities would be good.
What problems is the product solving and how is that benefiting you?
I use Kore.AI for contact center automation.
Bernardo C.
Effortless Automation and Insightful Analytics
Reviewed on Feb 12, 2026
Review provided by G2
What do you like best about the product?
I appreciate how Kore.AI reduces the operational workload by automating repetitive requests. Additionally, the analytics and reporting features stand out, as they provide clear insights into performance, user behavior, and areas for optimization. I also found the initial setup to be easy.
What do you dislike about the product?
no
What problems is the product solving and how is that benefiting you?
Kore.AI reduces the operational workload by automating repetitive requests. I also appreciate the analytics and reporting features that provide clear insights into performance and user behavior.
Chetan P.
Powerful Conversational AI Platform with Impressive Enterprise Features
Reviewed on Jan 27, 2026
Review provided by G2
What do you like best about the product?
Kore.AI stands out for its robust and highly customizable conversational AI platform tailored for enterprise use. The best aspect is its low-code/no-code interface, which allows both technical and non-technical users to build intelligent virtual assistants efficiently. The platform supports omnichannel deployment, advanced NLP capabilities, and integrations with major enterprise systems (like Salesforce, ServiceNow, and Microsoft Teams), making it highly versatile.
What do you dislike about the product?
While Kore.AI is a powerful platform, it does come with a few drawbacks. The most notable is its steep learning curve—especially for users who are new to conversational AI or enterprise-level platforms. Despite offering a low-code interface, mastering the full feature set (like advanced NLP configurations, custom integrations, and conversation flows) can take time and often requires technical expertise.
What problems is the product solving and how is that benefiting you?
Kore.AI solves the problem of inefficient, slow, and costly customer and employee support by using conversational AI to automate routine interactions.
You get faster answers, 24/7 support, and smoother interactions with companies—without waiting on a human for simple requests.
You get faster answers, 24/7 support, and smoother interactions with companies—without waiting on a human for simple requests.