Sold by: Kore.aiÂ
Kore.ai provides an advanced AI agent platform designed to help enterprises transform work, service, and processes with intelligent automation, orchestration, and AI insights. It enables deployment of AI agents at enterprise scale.
Overview
Kore.ai is a leading enterprise AI agent platform that offers comprehensive solutions to accelerate and scale AI transformation across businesses. It empowers organizations to deploy AI-powered agents that enhance employee productivity, revolutionize customer service, and streamline business processes through autonomous orchestration. The platform includes capabilities such as multi-agent orchestration, AI engineering tools, pre-built AI agents, and no-code development tools, designed to simplify AI adoption and maximize ROI. Kore.ai supports various industries including retail, banking, and healthcare, providing domain-specific AI-powered agents and solutions. Additionally, Kore.ai offers extensive resources like documentation, blogs, webinars, and a strong community to support customers in their AI journey.
Highlights
- Enterprise-scale deployment of AI agents for work, service, and process transformation
- Multi-agent orchestration enabling intelligent and autonomous workflows
- No-code and pro-code tools for building and customizing AI agents
Details
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Delivery method
Deployed on AWS
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Features and programs
Financing for AWS Marketplace purchases
AWS Marketplace now accepts line of credit payments through the PNC Vendor Finance program. This program is available to select AWS customers in the US, excluding NV, NC, ND, TN, & VT.
Pricing
Pricing is based on the duration and terms of your contract with the vendor. This entitles you to a specified quantity of use for the contract duration. If you choose not to renew or replace your contract before it ends, access to these entitlements will expire.
Additional AWS infrastructure costs may apply. Use the AWS Pricing Calculator to estimate your infrastructure costs.
Dimension | Description | Cost/12 months |
|---|---|---|
Expert Services - Enterprise Kore Tune-Up | [One-time fee] Expert Services Enterprise Kore Tune-Up includes 75-hour onsite workshop | $50,000.00 |
AI for Service | 660,000 units | $6,600.00 |
AI for Service Interaction Getaway | 660,000 units | $33,000.00 |
SMS Long Code - Messages | 660,000 units | $6,600.00 |
Enterprise Support per Package | One-time fee for Support | $40,000.00 |
Expert Services - Standard | One- time fee for Expert Service | $10,000.00 |
Vendor refund policy
All fees are non-cancellable and non-refundable except as required by law.
Legal
Vendor terms and conditions
Upon subscribing to this product, you must acknowledge and agree to the terms and conditions outlined in the vendor's End User License Agreement (EULA)Â .
Content disclaimer
Vendors are responsible for their product descriptions and other product content. AWS does not warrant that vendors' product descriptions or other product content are accurate, complete, reliable, current, or error-free.
Delivery details
Software as a Service (SaaS)
SaaS delivers cloud-based software applications directly to customers over the internet. You can access these applications through a subscription model. You will pay recurring monthly usage fees through your AWS bill, while AWS handles deployment and infrastructure management, ensuring scalability, reliability, and seamless integration with other AWS services.
Resources
Vendor resources
Support
Vendor support
Kore.ai provides support through their official support page at https://kore.ai/support/ . They also offer educational resources via the Kore.ai Academy at https://academy.kore.ai/ , and community engagement through https://community.kore.ai/ . For direct inquiries and access requests, contact can be made via email konversations@kore.ai .
AWS infrastructure support
AWS Support is a one-on-one, fast-response support channel that is staffed 24x7x365 with experienced and technical support engineers. The service helps customers of all sizes and technical abilities to successfully utilize the products and features provided by Amazon Web Services.
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Customer reviews
0 ratings
0 AWS reviews
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423 external reviews
Star ratings include only reviews from verified AWS customers. External reviews can also include a star rating, but star ratings from external reviews are not averaged in with the AWS customer star ratings.
Automotive
Great NLU Features, But Digital Forms Need Improvement
Reviewed on Oct 27, 2025
Review provided by G2
What do you like best about the product?
NLU related features are very good. We have flexibility to configure between Entity capture and Intent capture. The platform is user friendly as compared to most of the bot platforms.
What do you dislike about the product?
Digital Forms are worst. We can only invoke them with click of button, but they should appear as it is in the original chat conversation, not as a separate popup or screen.
What problems is the product solving and how is that benefiting you?
With Kore AI, we can easily build chat and voice bot solutions very quickly. It is very easy to build bots with it and anyone can learn this platform. We can also customize the solution by writing our own code in it.
Daniel F.
The Conversation flows like human. Complete and self-manageable platform.
Reviewed on Oct 24, 2025
Review provided by G2
What do you like best about the product?
The use of AI is present throughout the conversation, from interpreting questions to formulating answers. It really gives the feeling of talking to another person. It is possible to integrate several AI engines, in addition to having one's own. It offers numerous configuration parameters for the use of AI, allowing for very precise adjustments. The interface for building dialogue flows is very clear and visual, which makes it easy to explain its operation even to those who have no knowledge about chatbots. Furthermore, self-management is complete: all necessary tasks can be performed from the same platform, without relying on a support area to get the chatbot up and running.
What do you dislike about the product?
So far, I haven't found anything that I disliked on the Kore.AI platform.
What problems is the product solving and how is that benefiting you?
What I highlight the most is the initial attention to users and the ability to automatically resolve repetitive tasks.
Ismael R.
Powerful Conversational AI Platform with Some Complexity for Deep Customization
Reviewed on Oct 24, 2025
Review provided by G2
What do you like best about the product?
As a software developer, what I appreciate most about Kore.ai is its comprehensive conversational AI platform that simplifies the entire bot building lifecycle. I particularly value the ability to design, train, deploy, and analyze virtual assistants all within a single environment. The flexibility it offers to integrate Large Language Models (LLMs) and combine their strengths with the platform's proprietary NLU (Natural Language Understanding) models is a huge advantage. This allows me to quickly create robust, scalable, and contextual conversational experiences, significantly reducing development complexity and accelerating time-to-market. It's a powerful tool for orchestrating complex, enterprise-level bots
What do you dislike about the product?
As a developer, what I dislike most about Kore.ai is that, despite its great power and abundance of features, the platform can sometimes feel too complex or a bit rigid when I try to make very deep customizations or utilize agile development workflows.
What problems is the product solving and how is that benefiting you?
Kore.AI solves the problem of complexity and time-to-market in developing conversational AI at an enterprise scale. For me as a developer, this translates into the direct benefit of accelerated development and reduced integration effort. Instead of building the complex NLU, backend, and orchestration infrastructure from scratch, I can use their low-code platform and pre-built connectors for enterprise systems (CRM, ERP, etc.). This allows me to focus on the business logic and user experience, delivering end-to-end virtual assistant solutions that are inherently scalable and secure much faster than with traditional development.
Moath D.
Effective End-to-End AI Agent Creation
Reviewed on Oct 24, 2025
Review provided by G2
What do you like best about the product?
I appreciate that the Kore.AI platform became much easier to use after an initial learning curve. I started building creative AI agents and successfully delivered numerous demos to our customers. I find the support from the team, including support staff and sales personnel, to be very helpful, which greatly assisted in overcoming challenges. Additionally, receiving on-site training from the Kore.AI team significantly contributed to this positive experience. I find the platform's capability to streamline the process of creating end-to-end AI agents quite advantageous, as it assists us from start to finish in building these agents. The ability to replace normal RPA and chatbots with AI agents is particularly noteworthy as it enhances our workflow and reliability.
What do you dislike about the product?
I had some initial difficulties using the Kore.AI platform.
What problems is the product solving and how is that benefiting you?
Kore.AI helps us create end-to-end AI agents, replacing normal RPA and chatbots, thus improving our process reliability and efficiency.
Shyam P.
Powerful Automation and Security, But Steep Learning Curve and Slow Support
Reviewed on Oct 24, 2025
Review provided by G2
What do you like best about the product?
Kore.ai offers scalable and intelligent automation that can be customized to meet the specific needs of enterprises. In addition, it provides robust security and compliance features.
What do you dislike about the product?
Kore.ai can feel complex initially; mastering advanced workflows takes time. occasional response delays and slower support during implementation.
What problems is the product solving and how is that benefiting you?
Kore.ai solves fragmented services and operations by deploying enterprise AI agents that automate customer support, IT, HR, and back-office workflows across chat, voice, and digital channels, reducing manual effort and accelerating end-to-end resolution. This benefits me with measurable cost savings, faster response times, higher CSAT, and productivity gains validated by customer stories and enterprise benchmarks