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    Freshworks [Private Offer Only]

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    Customer service, IT, and CRM software that is powerful yet easy to use. Now supercharged with generative AI.
    Listing Thumbnail

    Freshworks [Private Offer Only]

     Info

    Overview

    Freshworks [Private Offer Only] combines the benefits of the Private Offer feature along with Carahsoft's contract vehicles in providing customers a seamless acquisition process for their cloud-based products and solutions from AWS Marketplace.

    Freshworks SaaS solutions includes:

    • Freshdesk
    • Freshservice
    • Freshcaller
    • Freshchat
    • Customer Service Suite
    • Freshsales

    This listing is for Private Offers ONLY. Please reach out for more details. Thank you.

    Highlights

    • Modernize IT, unify business teams, and realize fast time-to-value.
    • All-in-one CRM that delights your teams and your customers.
    • Offers powerful customer service and support solutions, built for the needs of today, ready to scale for tomorrow.

    Details

    Features and programs

    Financing for AWS Marketplace purchases

    AWS Marketplace now accepts line of credit payments through the PNC Vendor Finance program. This program is available to select AWS customers in the US, excluding NV, NC, ND, TN, & VT.
    Financing for AWS Marketplace purchases

    Pricing

    Freshworks [Private Offer Only]

     Info
    Pricing is based on contract duration. You pay upfront or in installments according to your contract terms with the vendor. This entitles you to a specified quantity of use for the contract duration. If you choose not to renew or replace your contract before it ends, access to these entitlements will expire.

    1-month contract (1)

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    Dimension
    Description
    Cost/month
    Freshworks SaaS Solutions
    Please reach out for more details regarding private offers.
    $0.001

    Vendor refund policy

    No Refunds.

    Legal

    Vendor terms and conditions

    Upon subscribing to this product, you must acknowledge and agree to the terms and conditions outlined in the vendor's End User License Agreement (EULA) .

    Content disclaimer

    Vendors are responsible for their product descriptions and other product content. AWS does not warrant that vendors' product descriptions or other product content are accurate, complete, reliable, current, or error-free.

    Usage information

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    Delivery details

    Software as a Service (SaaS)

    SaaS delivers cloud-based software applications directly to customers over the internet. You can access these applications through a subscription model. You will pay recurring monthly usage fees through your AWS bill, while AWS handles deployment and infrastructure management, ensuring scalability, reliability, and seamless integration with other AWS services.

    Support

    Vendor support

    We offer free support for all our customers. We provide a 247 email support and 245 Chat/Phone support support@freshdesk.com 

    AWS infrastructure support

    AWS Support is a one-on-one, fast-response support channel that is staffed 24x7x365 with experienced and technical support engineers. The service helps customers of all sizes and technical abilities to successfully utilize the products and features provided by Amazon Web Services.

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