Overview

Product video
Duo Premier is our most comprehensive security-first IAM solution. Get complete zero trust access for every application and enable VPN-less remote access to private resources. Includes everything in Duo Essentials and Advantage, plus:
Duo Network Gateway: provide VPN-less remote access to private applications hosted on-premises or in multi-cloud environments while enforcing zero trust security principles. Enable secure, seamless SSO access to internal web applications (HTTPS) and servers via SSH, RDP, and SMB.
Endpoint Agent Verification: Limit device access to applications based on presence of an endpoint protection product (CrowdStrike, SentinelOne, Cisco Secure Endpoint, etc.).
Before subscribing, you are required to sign up on the Duo website https://signup.duo.com to create a Duo ID. For questions related to product, pricing or private offers, reach out to our team at sales@duo.com
Highlights
- Duo Premier is a comprehensive, security-first IAM solution that delivers unified protection against identity-based threats, leveraging AI and Identity Intelligence for continuous monitoring and proactive response across all authentication events.
- Provide seamless, VPN-less remote access to private, on-premises, and cloud applications through Duo Network Gateway, enforcing zero trust security principles and providing secure SSO for internal resources.
- Duo Premier strengthens access control by performing endpoint protection checks, ensuring only devices with approved security products can access applications, while simplifying management and reducing overall costs.
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Dimension | Description | Cost/12 months |
|---|---|---|
Duo Premier | per 50 users | $5,400.00 |
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For support information please visit - https://duo.com/support
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Customer reviews
Stronger authentication has protected accounts and simplifies daily access management
What is our primary use case?
My use cases for Cisco Duo include it being a more robust, easier to manage MFA solution than most.
What is most valuable?
What I like the most about Cisco Duo is the ease of use; the visual design with checkmarks and green checkmarks paired with red X marks is the best feature ever.
What needs improvement?
What I dislike about Cisco Duo is that anything that Cisco Duo lacks, we can do through Microsoft, which is a workaround because we're integrated with Microsoft, and that was the first thing I did. If anything ever has a problem connecting to Cisco Duo, I just connect to Microsoft, which then connects to Cisco Duo, so that resolved most of my issues.
The other problem I had is now fixed. Cisco Duo did not integrate with Cisco Meraki products, but now you do. I was not updated about that integration, and it would have been nice to receive an email about it. However, I sometimes receive a high volume of emails from various sources, so being informed of that update was not very clear to me. I'm not sure when that happened; I just noticed it on my own. It was a very welcome change and it would have been nice to receive clear communication about the new feature. If updates happen all the time, it becomes difficult to pay attention to them. There are some vendors that send too many updates. I cannot go through all of them, and honestly, I cannot remember off the top of my head if Cisco Duo is one of those vendors or not because it is a very common issue.
For how long have I used the solution?
I have been using Cisco Duo in my career overall for three to four years or more.
How was the initial setup?
The initial deployment for Cisco Duo was not a problem at all. Most of the work involves having a good antivirus or spam filter; you just have to fine-tune the settings to where you want them to be, and that just takes time and knowledge on what preferences you prefer. It was actually really nice and easy.
We had an issue where our people were getting locked out of their accounts because somebody was trying to log in as them. We used Microsoft's MFA, and it stopped them from getting in but still locked the account, which was inadequate. Cisco Duo stopped that from happening, and that was awesome.
What other advice do I have?
I think the pricing of Cisco Duo is great; it's good enough that I do not think about it, and I do not look at other options. We tested out Microsoft's MFA before we tried Cisco Duo, and it failed on day one; it would not work and did not work for what our use case was at all, while Cisco Duo worked on day one, which was the best thing ever. I never had issues with Cisco Duo.
It was a bit of a pain when Cisco Duo had the proxy service that you had to have, and then you got rid of that, so you fixed that issue right away. Cisco Duo just works; that is the best feature. I would rate this solution highly based on my overall positive experience with the product and its performance.
Strong authentication has secured remote access but reporting and mobile options still need work
What is our primary use case?
What is most valuable?
My experience with Cisco Duo's strong security authentication system has been good; it performs very well when logging in.
I have not used Cisco Duo's conversational AI interface for admin tasks.
My impression of Cisco's Identity Intelligence capability to detect and respond to identity-based risks is that it is good, but the problem is that their reporting is not good compared to Palo Alto and Fortinet; the reporting would be a struggle.
I do not utilize the Advanced Identity Threat Detection and Response feature because we have Cisco IPS, so we are using that instead.
What needs improvement?
Cisco Duo could be improved by making it available on Microsoft Azure .
I would rate Cisco Duo seven out of ten because of the issues I have already mentioned. The Cisco firewall is a bit slow, and I am uncertain whether they have a mobile pass feature in Cisco Duo.
I think a mobile pass feature should be an alternative option nowadays in case there are any issues in the telecom sector.
For how long have I used the solution?
I have been working with the product for more than two years.
What do I think about the stability of the solution?
There are no new features or functionalities in Cisco Duo that my organization has started using recently. We have two-factor authentication with FTD, and as I mentioned, we are moving to the cloud, so we will deploy Cisco Duo on the cloud for our cloud-hosted applications.
How are customer service and support?
I do not think Cisco Duo is the best option on the market thus far.
Which solution did I use previously and why did I switch?
I used FortiAuthenticator and Microsoft Authenticator before Cisco Duo.
What's my experience with pricing, setup cost, and licensing?
I think the pricing of Cisco Duo is acceptable; we know how to reduce the cost.
Which other solutions did I evaluate?
The choice depends on how the data centers are moving. If they are completely moved to the cloud, then we will use Microsoft.
What other advice do I have?
I have experience with Cisco Duo. I have been quite satisfied with Cisco Duo. The implementation of Cisco Duo is straightforward. I am a customer of Cisco. I would rate this product seven out of ten overall.