Cisco Duo provides the only security-first Identity and Access Management (IAM) solution to protect organizations from identity-based threats. Duo integrates all necessary components to serve as the sole IAM platform, while operating as a unified defense layer across your existing identity infrastructure.
Duo Premier is our most comprehensive security-first IAM solution. Get complete zero trust access for every application and enable VPN-less remote access to private resources. Includes everything in Duo Essentials and Advantage, plus:
Duo Network Gateway: provide VPN-less remote access to private applications hosted on-premises or in multi-cloud environments while enforcing zero trust security principles. Enable secure, seamless SSO access to internal web applications (HTTPS) and servers via SSH, RDP, and SMB.
Endpoint Agent Verification: Limit device access to applications based on presence of an endpoint protection product (CrowdStrike, SentinelOne, Cisco Secure Endpoint, etc.).
Before subscribing, you are required to sign up on the Duo website https://signup.duo.com to create a Duo ID.
For questions related to product, pricing or private offers, reach out to our team at sales@duo.com
Highlights
Duo Premier is a comprehensive, security-first IAM solution that delivers unified protection against identity-based threats, leveraging AI and Identity Intelligence for continuous monitoring and proactive response across all authentication events.
Provide seamless, VPN-less remote access to private, on-premises, and cloud applications through Duo Network Gateway, enforcing zero trust security principles and providing secure SSO for internal resources.
Duo Premier strengthens access control by performing endpoint protection checks, ensuring only devices with approved security products can access applications, while simplifying management and reducing overall costs.
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Pricing is based on the duration and terms of your contract with the vendor. This entitles you to a specified quantity of use for the contract duration. If you choose not to renew or replace your contract before it ends, access to these entitlements will expire.
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This listing has one pricing dimension: Duo Premier (Users). You buy access in blocks of 50 users. Pricing scales with the number of user blocks you need. To cover more people, you add more 50-user blocks. This is a contract model, so you commit to a set quantity for the term. There are no separate tiers or instance sizes to choose from. Your cost is driven entirely by user count.
Top-of-mind questions for buyers
What counts as one user for billing in the Duo Premier (Users) dimension?
A user is one person whose identity and device you protect when they access your applications. You buy access in blocks of 50 users. Each individual who authenticates through Duo counts toward that total. To cover more people, you add more 50-user blocks.
What happens to my cost if my user count crosses a block boundary?
Access is sold in blocks of 50 users. If your headcount rises past a block limit, you add another 50-user block to stay covered. Cost scales with the number of blocks you hold. This is a contract model, so you commit to a set quantity for the term.
Does cost depend on data volume or number of devices instead of users?
No. Cost is driven entirely by user count in blocks of 50. Data volume and device count do not change the price. Each protected person counts as one user, regardless of how many devices they use or how much they authenticate.
Request a private offer to receive a custom quote.
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Cisco Duo provides the only security-first Identity and Access Management (IAM) solution to protect organizations from identity-based threats. Duo integrates all necessary components to serve as the sole IAM platform, while operating as a unified defense layer across your existing identity infrastructure.
Cisco Duo provides the only security-first Identity and Access Management (IAM) solution to protect organizations from identity-based threats. Duo integrates all necessary components to serve as the sole IAM platform, while operating as a unified defense layer across your existing identity infrastructure
Our team of CX consultants are CDI-qualified conversational designers, AI trainers and award-winning copywriters, who design on-brand, human-centric omni-channel digital and voice conversations. Our aim is to improve AWS Lex performance, humanise automated conversations and build user trust, whilst delivering an impressive ROI!
Duo has more features than other similarly priced options. It integrates well with various identity sources. The UI is clean and easy. It performs well and support has been great.
What do you dislike about the product?
The pricing could be better compared to other options on the market. It's higher priced than the competitors but it is a premium product so that is easily overlooked.
What problems is the product solving and how is that benefiting you?
Cisco duo has helped greatly with security. The log in attempts to the environment has dropped off significantly. It has helped with cyber insurance costs.
Rishabh J.
Easy Cross-Device Authentication
Reviewed on Sep 15, 2026
Review provided by G2
What do you like best about the product?
Ease of use. I have used it on Android and iPhone and it seamlessly works on both. The notification button makes authentication a breeze without having to go in the app every time
What do you dislike about the product?
Not much to complain here. But at times, the authentication notification doesn't come up. It requires multiple refreshes within the app for the popup. But again, this is rare
What problems is the product solving and how is that benefiting you?
Helps with secure login to the organization portals/ intranet websites. Earlier, we used OTP or telephone call-based verification, but Duo is a lot more convenient to use
Computer & Network Security
Duo Makes Secure Access EasyStrong Cybersecurity and Customer Experience Without User Friction
Reviewed on Sep 15, 2026
Review provided by G2
What do you like best about the product?
I like that Duo sits at the intersection of cybersecurity and customer experience. It solves a real security problem while making it easier for organizations to protect access without creating unnecessary friction for their users.
What do you dislike about the product?
One potential challenge is that, as part of Cisco, Duo may sometimes feel like a smaller piece of a much larger security ecosystem. I’d want to make sure customers still get a simple, focused experience as the broader Cisco platform continues to evolve.
What problems is the product solving and how is that benefiting you?
Duo helps organizations secure access to their applications and systems as more work moves to the cloud and employees work from different locations. What I like is that it improves security without making things overly complicated for the people using it, which helps organizations get better adoption and actually use the security controls effectively.
Shadab K.
The gold standard for simple, secure MFA
Reviewed on Sep 15, 2026
Review provided by G2
What do you like best about the product?
Cisco Duo provides an exceptionally seamless end-user experience by utilizing quick, one-tap prompt confirmations that deliver outstanding stability and zero-latency device integrity scans. While the administrative dashboard remains cleanly structured and highly organized, creating highly granular access control rules can occasionally become quite intricate. Fortunately, managing these complexities is simplified by robust compatibility with existing identity platforms alongside a modern, intelligent toolkit. This ecosystem leverages advanced behavioral analytics to monitor identity risks in real time, accompanied by a natural-language virtual helper that allows administrators to quickly diagnose and troubleshoot access logs.
What do you dislike about the product?
High Premium Pricing & Complex Licensing — Duo is significantly more expensive than many competitors. A lot of organizations find it difficult to justify the per-user cost, especially when basic MFA options are already bundled at no additional charge with ecosystem platforms like Microsoft 365 or Google Workspace.
What problems is the product solving and how is that benefiting you?
Cisco Duo addresses critical enterprise vulnerabilities by replacing easily compromised static passwords with robust authentication challenges and automated endpoint security checks. The platform actively prevents credential-based cyberattacks and blocks infected personal devices from accessing sensitive corporate networks by verifying their software patch levels before granting entry. Additionally, it streamlines daily workflows through immediate, one-tap login approvals that minimize employee disruption while using continuous identity intelligence to flag abnormal user behavior and block session-hijacking attempts in real time.
Anonymous
Effortless Multi-Factor Security with Cisco Duo
Reviewed on Sep 15, 2026
Review provided by G2
What do you like best about the product?
I really appreciate Cisco Duo for its ease of use. It's simple both for end users and admins, especially with the Duo Mobile app which is easily available across platforms. Setting it up is straightforward, and I like how you just authenticate and then it's ready to use. It's also very flexible, offering a variety of authentication options like text messages, changing codes every thirty seconds, mobile calls, and desktop calls. Overall, it's a modern, secure, and versatile multi-factor authentication system.
What do you dislike about the product?
We haven't really encountered any major issues with Cisco Duo. The only minor problem we face sometimes is connectivity issues on the end user's side, which prevents them from receiving the two-factor authentication prompt. This isn't really a problem with Cisco Duo itself but more about the user's internet connectivity. Once it's deployed and set up, it works fine, and there aren't any specific areas we're unhappy with.
What problems is the product solving and how is that benefiting you?
I use Cisco Duo for multifactor authentication, enhancing security by adding an extra layer of protection. It's user-friendly, easy to set up, and flexible, offering various authentication options like text, call, and changing codes every 30 seconds.