
Overview
Datadog is a SaaS-based unified observability and security platform providing full visibility into the health and performance of each layer of your environment at a glance. Datadog allows you to customize this insight to your stack by collecting and correlating data from more than 600 vendor-backed technologies and APM libraries, all in a single pane of glass. Monitor your underlying infrastructure, supporting services, applications alongside security data in a single observability platform.
Prices are based on committed use per month over total term of the agreement (the Total Expected Use).
Highlights
- Get started in minutes from AWS Marketplace with our enhanced integration for account creation and setup. Turn-key integrations and easy-to-install agent to start monitoring all of your servers and resources in minutes.
- Quickly deploy modern monitoring and security in one powerful observability platform.
- Create actionable context to speed up, reduce costs, mitigate security threats and avoid downtime at any scale.
Details
Introducing multi-product solutions
You can now purchase comprehensive solutions tailored to use cases and industries.
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Financing for AWS Marketplace purchases
Quick Launch
Pricing
Dimension | Description | Cost/month | Overage cost |
|---|---|---|---|
Infra Hosts | 350+ integrations, alerting, custom metrics & unlimited user accounts | $18.00 | |
APM Hosts | Monitor, troubleshoot, and optimize end-to-end application performance | $36.00 | |
App Analytics Add-On | Drill down on performance metrics (Per Analyzed Span) | $2.04 | |
Custom Metrics | Monitor your own custom business metrics (Per 100 custom metrics) | $5.00 | |
Indexed Logs | 15-day retention (Per million log events) | $2.04 | |
Ingested Logs | (Per 1 GB Ingested Logs) | $0.10 | |
Synthetics API Tests | Proactively monitor site availability (Per 10K test runs) | $6.00 | |
Synthetics Browser Tests | Easily monitor critical user journeys (Per 1K test runs) | $15.00 | |
Serverless Functions | Deprecated. Not available for new customers | $6.00 | |
Fargate Tasks | Monitor your Fargate Tasks | $1.20 |
The following dimensions are not included in the contract terms, which will be charged based on your usage.
Dimension | Description | Cost/unit |
|---|---|---|
Custom dimension used for select private offers | Custom dimension used for select private offers | $1.00 |
consumption_unit | Additional Datadog Consumption Units | $0.01 |
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Delivery details
Software as a Service (SaaS)
SaaS delivers cloud-based software applications directly to customers over the internet. You can access these applications through a subscription model. You will pay recurring monthly usage fees through your AWS bill, while AWS handles deployment and infrastructure management, ensuring scalability, reliability, and seamless integration with other AWS services.
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Standard contract
Customer reviews
All-in-One Observability That Speeds Up Root Cause Analysis
It basically allows to find the root cause of issues much faster as you are able to correlate data from different sources (server load, logs, network performance etc.)
And because of all those data agregated in one place you can setup notifications based on multiple metrics together, not just one. Or even do something with webhook.
Unified monitoring has improved incident detection and reduced resolution time across our stack
What is our primary use case?
Datadog 's main use case is end-to-end monitoring that helps check problems across infrastructure, application, database, security, and logs.
For example, when checking a problem with a mobile application such as an error from a user hitting a transaction, we check from the client-side mobile device and also from the back end for the API to see if there is latency or an error that triggers the problem. There may be an issue on the database, such as a locking query or high latency on query performance. For infrastructure, if the application is slow, it may be impacted on infrastructure monitoring by CPU and memory consumption.
Datadog is a powerful observability tool that allows us to correlate and see problems on the infrastructure or application side. In an incident war room, we can see the correlation and the detailed root cause of the problem across real user monitoring, application, database, and infrastructure.
How has it helped my organization?
Datadog has positively impacted our organization because our customers are very happy using it. With silo monitoring, where infrastructure has separate monitoring, application has another, and cloud has another, it becomes tricky and complex. We cannot correlate the silo monitoring, and pricing is complicated. With Datadog, we can centralize and use one observability tool for monitoring all components across all features or modules, unifying the monitoring process.
Regarding specific outcomes, I observe that tools with Datadog's capabilities enable us to quickly achieve mean time to detect problems. We can specifically check the root cause analysis of issues from the infrastructure, application, database, or security sides. Mean time to resolve is improved with Datadog since it provides many suggestions and actions to resolve problems, which heavily impacts the business for our application customers when issues arise.
What is most valuable?
Datadog's best feature is real user monitoring.
I prefer Datadog's real user monitoring most because of its analytics capabilities. First, Datadog is recognized in the Gartner Digital Experience for real user monitoring. Second, the analytics capability is very powerful, enabling us to check the experience of customers first. We can also correlate with the back-end side of the performance for real user monitoring and application monitoring. Finally, the capability of metrics within real user monitoring provides many helpful insights for mobile developers to improve their mobile application performance.
What needs improvement?
Datadog could improve its pricing because it is very tricky, and most of our customers notice many hidden costs. Additionally, if possible, Datadog should offer deployment options not only for SaaS but also for on-premises solutions, which would benefit banking transactions.
Regarding pricing, it remains tricky with many hidden costs. For technological enhancement, there could be an on-premises option alongside the SaaS version. I also find setting up and configuring Datadog to be very complex.
For how long have I used the solution?
What do I think about the stability of the solution?
What do I think about the scalability of the solution?
How are customer service and support?
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
What was our ROI?
What's my experience with pricing, setup cost, and licensing?
My experience with pricing, setup costs, and licensing is that it is very tricky due to many hidden costs, so we need to check repeatedly for allotments and commitments regarding what we receive from the license.
Which other solutions did I evaluate?
What other advice do I have?
My advice for others looking into using Datadog is to initially simplify the technical setup and configuration. Secondly, regarding pricing mechanisms, it would be wise to commit to clear allotments to avoid hidden costs for customers, as it significantly impacts pricing.
I believe Datadog is the largest single observability platform, with correlation as a differentiation factor, enterprise readiness as a measure, and cost management now being a key topic with a very clear roadmap and direction. I would rate this product nine out of ten.
Fast, Unified Observability That Speeds Up Production Root-Cause Analysis
Comprehensive APM with Installation Challenges
All-in-One Monitoring with Real-Time Insights
Real-time dashboards and powerful visualizations make it easy to identify issues quickly.