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    Lightrun: Developer Observability Platform (Professional Tier)

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    Sold by: Lightrun 
    A Developer Observability Platform, helping Fortune 500 companies and individual developers alike connect to live applications and troubleshoot tough-to-crack issues locally, in staging and in production.
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    Lightrun: Developer Observability Platform (Professional Tier)

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    Sold by: Lightrun 

    Overview

    Lightrun is a developer observability platform that enables developers to securely add logs, metrics and traces to live applications in real time, on demand. No hotfixes, redeployments or restarts required.

    Developers use Lightrun for multiple code-level observability needs, including:
    - Debugging live applications (local, QA, staging, production and production like env.)
    - Troubleshooting K8s workloads
    - Code flow investigation
    - Testing new features as part of progressive delivery workflows
    - Troubleshooting broken CI tests

    By eliminating the need to reproduce bugs locally or issue a new software version for adding new logs or metrics to troubleshoot production issues, Lightrun's customers consistently reduce their MTTR by up to 50-60% and significantly improve development productivity. Issues that used to take 1-2 weeks to mitigate now take our customers on average less than an hour to solve. Lightrun empowers our customers' developers by eliminating the need for costly developer lifecycle operations like reproducing locally, or issuing a new software version just for adding new logs or metrics.

    Our customers, running petabyte-scale workloads with QPS in the high 100Ks across thousands of production servers, include companies that reach 44.5% of the internet's population (see our case study with Taboola) and major, publicly-traded cybersecurity companies.

    Lightrun supports on-premise, cloud, microservices, and serverless environments.

    Lightrun supports Fortune 500 (including F10 companies), and was recently named a Gartner Cool Vendor in Observability and Cloud Operations.

    For custom pricing, EULA, or a private contract, please contact sales+aws@lightrun.com , for a private offer.

    Highlights

    • Developer-First: Lightrun integrates directly into the core of the developer's day-to-day work - the IDE - and enables the creation (and consumption) of logs, metrics and traces without constant context switches.
    • Enterprise-Ready: Lightrun has been battle-tested by Fortune 500 organizations with 100s of developers and 1000s of concurrently-running, Lightrun-infused processes.
    • On-Demand: Lightrun offers real-time observability, when and where you need it most. Instead of relying on the "log everything and analyze later" paradigm, Lightrun enables the instrumentation of logs, metrics and traces when they are needed - without any redeployments, hotfixes or restarts required.

    Details

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    Features and programs

    Financing for AWS Marketplace purchases

    AWS Marketplace now accepts line of credit payments through the PNC Vendor Finance program. This program is available to select AWS customers in the US, excluding NV, NC, ND, TN, & VT.
    Financing for AWS Marketplace purchases

    Pricing

    Lightrun: Developer Observability Platform (Professional Tier)

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    Pricing is based on contract duration. You pay upfront or in installments according to your contract terms with the vendor. This entitles you to a specified quantity of use for the contract duration. Usage-based pricing is in effect for any usage exceeds the entitle amount or not covered in the contract. These charges will be applied on top of the contract price. If you choose not to renew or replace your contract before it ends, access to your entitlements will expire.

    12-month contract (6)

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    Dimension
    Description
    Cost/12 months
    Lightrun Pro (0-200 Agents)
    0-200 Agents, 50 users
    $200,000.00
    Lightrun Pro (200-400 Agents)
    200-400 Agents, 75 users
    $240,000.00
    Private Cloud Deployment
    Deploy 1 Lightrun Management Server in a Private Cloud
    $20,000.00
    Single-Tenant Deployment
    Deploy 1 Lightrun Management Server as a Single Tenant
    $15,000.00
    Lightrun On-Prem
    Lightrun On-Premise Deployment (Professional Services Package required; please contact the company for details)
    $30,000.00
    Lightrun Enterprise
    RBAC, Unlimited Integ, PII Redaction
    $40,000.00

    Additional usage costs (1)

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    The following dimensions are not included in the contract terms, which will be charged based on your usage.

    Dimension
    Cost/unit
    Single Sign-On (SSO) integration
    $7,000.00

    Vendor refund policy

    All fees are non-cancellable and non-refundable except as required by law.

    Legal

    Vendor terms and conditions

    Upon subscribing to this product, you must acknowledge and agree to the terms and conditions outlined in the vendor's End User License Agreement (EULA) .

    Content disclaimer

    Vendors are responsible for their product descriptions and other product content. AWS does not warrant that vendors' product descriptions or other product content are accurate, complete, reliable, current, or error-free.

    Usage information

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    Delivery details

    Software as a Service (SaaS)

    SaaS delivers cloud-based software applications directly to customers over the internet. You can access these applications through a subscription model. You will pay recurring monthly usage fees through your AWS bill, while AWS handles deployment and infrastructure management, ensuring scalability, reliability, and seamless integration with other AWS services.

    Support

    AWS infrastructure support

    AWS Support is a one-on-one, fast-response support channel that is staffed 24x7x365 with experienced and technical support engineers. The service helps customers of all sizes and technical abilities to successfully utilize the products and features provided by Amazon Web Services.

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