Overview
Lightrun is a developer observability platform that enables developers to securely add logs, metrics and traces to live applications in real time, on demand. No hotfixes, redeployments or restarts required.
Developers use Lightrun for multiple code-level observability needs, including:
- Debugging live applications (local, QA, staging, production and production like env.)
- Troubleshooting K8s workloads
- Code flow investigation
- Testing new features as part of progressive delivery workflows
- Troubleshooting broken CI tests
By eliminating the need to reproduce bugs locally or issue a new software version for adding new logs or metrics to troubleshoot production issues, Lightrun's customers consistently reduce their MTTR by up to 50-60% and significantly improve development productivity. Issues that used to take 1-2 weeks to mitigate now take our customers on average less than an hour to solve. Lightrun empowers our customers' developers by eliminating the need for costly developer lifecycle operations like reproducing locally, or issuing a new software version just for adding new logs or metrics.
Our customers, running petabyte-scale workloads with QPS in the high 100Ks across thousands of production servers, include companies that reach 44.5% of the internet's population (see our case study with Taboola) and major, publicly-traded cybersecurity companies.
Lightrun supports on-premise, cloud, microservices, and serverless environments.
Lightrun supports Fortune 500 (including F10 companies), and was recently named a Gartner Cool Vendor in Observability and Cloud Operations.
For custom pricing, EULA, or a private contract, please contact sales+aws@lightrun.com , for a private offer.
Highlights
- Developer-First: Lightrun integrates directly into the core of the developer's day-to-day work - the IDE - and enables the creation (and consumption) of logs, metrics and traces without constant context switches.
- Enterprise-Ready: Lightrun has been battle-tested by Fortune 500 organizations with 100s of developers and 1000s of concurrently-running, Lightrun-infused processes.
- On-Demand: Lightrun offers real-time observability, when and where you need it most. Instead of relying on the "log everything and analyze later" paradigm, Lightrun enables the instrumentation of logs, metrics and traces when they are needed - without any redeployments, hotfixes or restarts required.
Details
Features and programs
Financing for AWS Marketplace purchases
Pricing
Dimension | Description | Cost/12 months |
---|---|---|
Lightrun Pro (0-200 Agents) | 0-200 Agents, 50 users | $200,000.00 |
Lightrun Pro (200-400 Agents) | 200-400 Agents, 75 users | $240,000.00 |
Private Cloud Deployment | Deploy 1 Lightrun Management Server in a Private Cloud | $20,000.00 |
Single-Tenant Deployment | Deploy 1 Lightrun Management Server as a Single Tenant | $15,000.00 |
Lightrun On-Prem | Lightrun On-Premise Deployment (Professional Services Package required; please contact the company for details) | $30,000.00 |
Lightrun Enterprise | RBAC, Unlimited Integ, PII Redaction | $40,000.00 |
The following dimensions are not included in the contract terms, which will be charged based on your usage.
Dimension | Cost/unit |
---|---|
Single Sign-On (SSO) integration | $7,000.00 |
Vendor refund policy
All fees are non-cancellable and non-refundable except as required by law.
Legal
Vendor terms and conditions
Content disclaimer
Delivery details
Software as a Service (SaaS)
SaaS delivers cloud-based software applications directly to customers over the internet. You can access these applications through a subscription model. You will pay recurring monthly usage fees through your AWS bill, while AWS handles deployment and infrastructure management, ensuring scalability, reliability, and seamless integration with other AWS services.
Resources
Vendor resources
Support
Vendor support
Email us at support@lightrun.com
support@lightrun.com
AWS infrastructure support
AWS Support is a one-on-one, fast-response support channel that is staffed 24x7x365 with experienced and technical support engineers. The service helps customers of all sizes and technical abilities to successfully utilize the products and features provided by Amazon Web Services.