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    Last9 - High Cardinality Observability at Scale

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    Sold by: Last9 
    OTel-native telemetry data platform for high cardinality monitoring. Single pane for Logs, Metrics, and Traces. Simple pricing.
    Listing Thumbnail

    Last9 - High Cardinality Observability at Scale

     Info
    Sold by: Last9 

    Overview

    Last9 is the preferred single pane of observability for Logs, Traces, and Metrics, built for modern engineering teams and high cardinality environments.

    • OpenTelemetry native, Cloud Native, Prometheus compatible, with support for 100+ integrations
    • Simple pricing model with a predictable "pay for what you use" plan, no per host or per user billing

    Application developers, infrastructure engineers, DevOps & SREs, and business users send their Logs, Traces, and Metrics to Last9's telemetry data platform to monitor their services and systems and run alerting with anomaly algorithms for changes in patterns and behavior.

    Users are provided a Control Plane, as a first-class developer experience, to manage their telemetry data, its lifecycle, and its associated costs. Pre-Ingestion Workflows to filter, drop, and enrich data even before it's stored don't require instrumentation or code changes and also enable engineering teams to not sacrifice visibility for cost optimizations. With Last9 built for high cardinality in mind - a generous 20M active time series per metric per day is supported, and tools like Cardinality Explorer & Streaming Aggregations allow identifying and handling telemetry with large cardinality.

    With correlated telemetry, Last9's native explorer for Logs, Traces, and Metrics empowers users to quickly debug issues and not change context by allowing them to jump between telemetry data, teams have the flexibility to use any tool that they're comfortable with - either the embedded Grafana dashboard that Last9 comes with, or use Last9 as a data source for their preferred visualization tool.

    Organizations can choose between a SaaS or a BYOC/on-prem deployment model. Last9 is available on both AWS and GCP marketplaces.


    Customers include Replit, Disney+ Hotstar, Clevertap, Circle, Probo, and Quickwork.

    Backed by Sequoia India and Better Capital, along with a handful of prominent angels and advisors from Hashicorp, Sendbird, GoJek, Razaorpay, and more.

    Highlights

    • Open Standards: Built for Cloud Native environments. Fully compatible with OpenTelemetry and Prometheus.
    • Single Pane: Correlate and alert on your application & infrastructure metrics, events, logs, and traces in one place.
    • Simple Pricing: Predictable "pay for what you use" plan. No per-host billing. No per-user billing. No separate custom metrics billing.

    Details

    Sold by

    Delivery method

    Features and programs

    Financing for AWS Marketplace purchases

    AWS Marketplace now accepts line of credit payments through the PNC Vendor Finance program. This program is available to select AWS customers in the US, excluding NV, NC, ND, TN, & VT.
    Financing for AWS Marketplace purchases

    Pricing

    Last9 - High Cardinality Observability at Scale

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    Pricing is based on contract duration. You pay upfront or in installments according to your contract terms with the vendor. This entitles you to a specified quantity of use for the contract duration. Usage-based pricing is in effect for any usage exceeds the entitle amount or not covered in the contract. These charges will be applied on top of the contract price. If you choose not to renew or replace your contract before it ends, access to your entitlements will expire.

    1-month contract (1)

     Info
    Dimension
    Description
    Cost/month
    Pay as you go
    State-of-the-art Telemetry Data Platform
    $0.00

    Additional usage costs (1)

     Info

    The following dimensions are not included in the contract terms, which will be charged based on your usage.

    Dimension
    Cost/unit
    Number of events ingested per month (in Billions)
    $40.00

    Vendor refund policy

    All fees are non-refundable and non-cancellable except as required by law.

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    Legal

    Vendor terms and conditions

    Upon subscribing to this product, you must acknowledge and agree to the terms and conditions outlined in the vendor's End User License Agreement (EULA) .

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    Vendors are responsible for their product descriptions and other product content. AWS does not warrant that vendors' product descriptions or other product content are accurate, complete, reliable, current, or error-free.

    Usage information

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    Delivery details

    Software as a Service (SaaS)

    SaaS delivers cloud-based software applications directly to customers over the internet. You can access these applications through a subscription model. You will pay recurring monthly usage fees through your AWS bill, while AWS handles deployment and infrastructure management, ensuring scalability, reliability, and seamless integration with other AWS services.

    Support

    Vendor support

    Last9's customer engineering team provides hands-on support for both onboarding and ongoing use over shared Slack channels, email, and 1:1 calls.
    support@last9.io 

    AWS infrastructure support

    AWS Support is a one-on-one, fast-response support channel that is staffed 24x7x365 with experienced and technical support engineers. The service helps customers of all sizes and technical abilities to successfully utilize the products and features provided by Amazon Web Services.

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    Customer reviews

    Ratings and reviews

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    14 external reviews
    External reviews are sourced from G2  and are not included in the star rating for this product.
    Computer Software

    Great, the team is very helpful in onboarding

    Reviewed on Jan 31, 2025
    Review provided by G2
    What do you like best about the product?
    As the CEO, I appreciate the ease with which I can quickly check the status of our product and spot any issues without needing a deep understanding of our backend. Our engineering team strongly recommended it, and given how easily I can use it, the recommendation makes sense.
    What do you dislike about the product?
    Nothing really at this point. But would love to get more features on the ML front given our product is very ML heavy.

    I would also appreciate easy way to give a summarized note of the issue on email so that one understands what is the issue without opening dashboard
    What problems is the product solving and how is that benefiting you?
    Since we’re a very early stage startup, making sure the right tool is available for my engineering team so that they can focus on building the product instead of worrying about the operational logistics of it — this has been the right investment.
    Sourik A.

    Best product with best team!

    Reviewed on Jan 28, 2025
    Review provided by G2
    What do you like best about the product?
    We were growing very fast and we were not able to keep up with the errors we were facing. We wanted something that was OpenTelemetry native and easy to use for everyone in the team. The integration is straightforward with awesome documentation and team support!
    Last9 was kind of our saviour as it is so easy to set up and team is always a message away! They have guided us from the start with such patience and candidness that we knew we made the right choice.
    All the log, traces, and dashboards give us immense confidence and have helped us identify and fix issues with ease. Every detail is noted and never lost and hence we have significant confidence to operate at scale.
    We use it very frequently !
    What do you dislike about the product?
    While the current set of features are good, I would love to have something more in terms of ML use cases so that we don't have to go to any other vendor for the same.
    What problems is the product solving and how is that benefiting you?
    Able to quickly identify performance bottlenecks in our pipelines, track user engagement metrics, and ensure system reliability. Being able to track product metrics alongside the backend metrics, along with a fairly straightforward UI, has allowed us to give access to team members outside of engineering as well, removing the need to integrate with another tool. Everyone is creating dashboards, monitoring performance of features, and seeing metrics throughout the pipeline.
    Computer Software

    Intuitive and easy to access dashboard improved observability

    Reviewed on Nov 19, 2024
    Review provided by G2
    What do you like best about the product?
    Before i had to touch many tools and screens to figure out what went wrong, but when I saw the single view screen of traces, logs and metrics, I knews that Last9 can help me fic my system obesrvability issue and imrpove my workflow.
    What do you dislike about the product?
    I am yet te be the power user of Last9 so can't tell surely what I dot like baout last9 because when I had small issue related to dashboard setup their customer support helped me to easily integrate library panels.
    What problems is the product solving and how is that benefiting you?
    Initially, I had to check CPU pressure and RAM usage across different places, constantly switching screens and even asking the team for permissions just to monitor the uptime of our product. Whenever something failed, I had to call team members, interrupt their work, and wait for their input to figure out what went wrong. Since integrating Last9, things have changed drastically at least for me. I can now monitor and troubleshoot on my own without relying on others. This has not only reduced my response time to failures but also streamlined my workflow, making everything so much more efficient.
    Rutik B.

    Feedback on Last9.io

    Reviewed on Nov 14, 2024
    Review provided by G2
    What do you like best about the product?
    I can easily find logs for services with errors. The dashboards are awesome! Using the dashboard, I can easily view the performance of each service, see which services are in good health, and identify those with issues. Additionally, I can see which services take longer to respond.
    What do you dislike about the product?
    As a new user, it can sometimes be challenging to understand the system and set up the dashboards.
    What problems is the product solving and how is that benefiting you?
    When a user encounters an issue, I can go to Lat9 to view the logs from that specific time to identify the actual problem. This helps me pinpoint and resolve issues users experience when using our app
    Prathamesh T.

    Great Product for SREs out here for Root Cause Analysis

    Reviewed on Nov 13, 2024
    Review provided by G2
    What do you like best about the product?
    1.The latest logs dashboard is very facinating
    2. Also the UX is very intuitive for some complicated screens
    3. Templates for basic and advanced dashboards are really great for newbies, who are new to these things
    4. Amazing support from Internal Team (Prathamesh and Aniket)
    5. As you have integrated Grafana Dashboard hence learning curve is reduced and hence it is quite easy to create dashboards.
    6. Would like to address cardinality explorer is a key feature as well, I can see which metrics are busy and are being used

    There are many interesting features provided like macros, dropping data, forwarding data are nice.
    What do you dislike about the product?
    1. Multiple loaders of the same page
    2. Works fluent in high speed internet but can take lot of time loading log dashboards or dashboards with large data in slow data conn
    3. I receive alerts right 5mins after the incident or error has occured and I couldn't find the settings how can I make them instantaneous (I can see that data reaches to last9 very quickly but did not understand how to configure those as per my use case)
    4. At some places I felt that documentation is outdated (AWS Cloudwatch Metric Stream)
    5. Some of the dashboards cannot be imported to Alert manager because of some issues with the variables (APM dashboards)
    6. Scheduled search cannot be categorized where I want to search (it search the entire data)
    What problems is the product solving and how is that benefiting you?
    Root Cause Analysis of a Specific Problem happening for a specific time scale and sometimes for a specific user or organization can be detected and can be looked back whenever necessary.
    Can be effectively used to monitoring large systems
    Query large data
    Whenever my senior asks me why this error was caused, I can go look back and see that were the apis being called at that very moment and logs status at the same time simultaneously and hence I am able to understand what was the state of our system at that time. (Really helps a lot)
    View all reviews