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    Last9 - Triage Faster with Unified Observability

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    Sold by: Last9 
    Deployed on AWS
    OTel-native telemetry platform for logs, metrics, traces. Single view for fast triaging, at scale.
    4.7

    Overview

    Last9 is the unified observability platform for teams who want answers, not just graphs. From deploy to root cause, Last9 lets you see what changed and why without hopping tabs or context.

    Ship fast. Triage faster.

    • Correlate logs, metrics, and traces in one click
    • Follow a request across systems, infra, and deploys
    • No dead ends. No guesswork. Just answers.

    One Control Plane. Full Control. Manage your entire telemetry pipeline from ingest to alert with no code changes.

    • Drop, remap, redact, and enrich before storage with Pre-Ingestion Workflows
    • Stream aggregations and real-time filtering
    • Built-in cost controls, lifecycle policies, and access management
    • No instrumentation or redeploys needed

    Built for every role in the room Whether you're debugging an incident, tracking infra drift, or reviewing uptime - Last9 adapts.

    • Devs get fast context
    • SREs get control
    • Leads get clarity

    Plug n Play with your entire stack

    • 100+ integrations
    • OpenTelemetry native and Prometheus compatible
    • Supports embedded Grafana or bring your own UI
    • Works across multi-cloud, multi-region setups

    Built for Scale and Security

    • 20M+ active time series per metric/day
    • Role-based access, audit trails, and SSO/SAML
    • SaaS or BYOC deployment models
    • Predictable pricing: no per-host or per-user billing

    Trusted by High Scale Teams Replit, Disney+ Hotstar, Clevertap, Circle, Probo, and Quickwork use Last9 to monitor billions of datapoints daily - without sacrificing cost or visibility.

    Start Observing in Minutes, No Lock-in Simple onboarding. Transparent pricing. Zero rip-and-replace.

    Highlights

    • Open Standards: Built for Cloud Native environments. Fully compatible with OpenTelemetry and Prometheus.
    • Single Pane: Correlate and alert on your application & infrastructure metrics, events, logs, and traces in one place.
    • Simple Pricing: Predictable "pay for what you use" plan. No per-host billing. No per-user billing. No separate custom metrics billing.

    Details

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    Delivery method

    Deployed on AWS
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    Financing for AWS Marketplace purchases

    Pricing

    Last9 - Triage Faster with Unified Observability

     Info
    Pricing is based on the duration and terms of your contract with the vendor, and additional usage. You pay upfront or in installments according to your contract terms with the vendor. This entitles you to a specified quantity of use for the contract duration. Usage-based pricing is in effect for overages or additional usage not covered in the contract. These charges are applied on top of the contract price. If you choose not to renew or replace your contract before the contract end date, access to your entitlements will expire.
    Additional AWS infrastructure costs may apply. Use the AWS Pricing Calculator  to estimate your infrastructure costs.

    1-month contract (2)

     Info
    Dimension
    Description
    Cost/month
    Pay as you go
    State-of-the-art Telemetry Data Platform
    $0.00
    Platform fee
    Base platform fee [ Mandatory ]
    $700.00

    Additional usage costs (1)

     Info

    The following dimensions are not included in the contract terms, which will be charged based on your usage.

    Dimension
    Cost/unit
    Number of events ingested per month (in Billions)
    $150.00

    Vendor refund policy

    All fees are non-refundable and non-cancellable except as required by law.

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    Legal

    Vendor terms and conditions

    Upon subscribing to this product, you must acknowledge and agree to the terms and conditions outlined in the vendor's End User License Agreement (EULA) .

    Content disclaimer

    Vendors are responsible for their product descriptions and other product content. AWS does not warrant that vendors' product descriptions or other product content are accurate, complete, reliable, current, or error-free.

    Usage information

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    Delivery details

    Software as a Service (SaaS)

    SaaS delivers cloud-based software applications directly to customers over the internet. You can access these applications through a subscription model. You will pay recurring monthly usage fees through your AWS bill, while AWS handles deployment and infrastructure management, ensuring scalability, reliability, and seamless integration with other AWS services.

    Support

    Vendor support

    Last9's customer engineering team provides hands-on support for both onboarding and ongoing use over shared Slack channels, email, and 1:1 calls.
    support@last9.io 

    AWS infrastructure support

    AWS Support is a one-on-one, fast-response support channel that is staffed 24x7x365 with experienced and technical support engineers. The service helps customers of all sizes and technical abilities to successfully utilize the products and features provided by Amazon Web Services.

    Product comparison

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    Updated weekly

    Accolades

     Info
    Top
    25
    In Log Analysis
    Top
    50
    In Migration, Log Analysis
    Top
    10
    In Generative AI, Log Analysis

    Customer reviews

     Info
    Sentiment is AI generated from actual customer reviews on AWS and G2
    Reviews
    Functionality
    Ease of use
    Customer service
    Cost effectiveness
    Positive reviews
    Mixed reviews
    Negative reviews

    Overview

     Info
    AI generated from product descriptions
    Unified Telemetry Correlation
    Correlates logs, metrics, and traces in a single interface with cross-system request tracing across infrastructure and deployments
    OpenTelemetry Native Support
    Built on OpenTelemetry standards with Prometheus compatibility and support for 100+ integrations
    Pre-Ingestion Data Pipeline
    Provides pre-ingestion workflows for data drop, remapping, redaction, and enrichment without code changes or redeployment
    Role-Based Access Control
    Implements role-based access management with audit trails, SSO/SAML authentication, and support for SaaS or BYOC deployment models
    High-Scale Metric Processing
    Supports 20M+ active time series per metric per day with stream aggregations and real-time filtering capabilities
    Application Performance Monitoring
    Monitors application performance metrics, traces, and errors across the entire software stack with integrated APM capabilities.
    Infrastructure and Log Monitoring
    Provides infrastructure monitoring, log management, and analysis with centralized ingestion and querying of logs alongside metrics and traces.
    Anomaly Detection and AIOps
    Automatically detects anomalies, correlates issues, and reduces alert noise using AIOps capabilities included in the platform.
    Multi-Source Telemetry Integration
    Ingests and correlates telemetry data from multiple sources including OpenTelemetry instrumentation, Prometheus OpenMetrics, AWS services, and Kubernetes environments.
    Pre-built Integration Library
    Includes over 500 quickstart integrations for rapid deployment and monitoring of common applications and services.
    AI-Powered Root Cause Analysis
    Automatically investigates alerts and pinpoints root causes with 5x faster analysis capabilities.
    Natural Language Query Interface
    Enables querying of observability data using conversational natural language to identify issues and receive actionable insights.
    Real-Time Anomaly Detection
    Detects system anomalies in real-time to prevent incidents before they impact users.
    OpenTelemetry Integration
    Supports standardized OpenTelemetry integration for unified data collection across logs, metrics, and traces in cloud-native environments including Kubernetes, serverless, and microservices.
    Multi-Tiered Storage Architecture
    Implements multi-tiered storage and data management capabilities to optimize telemetry costs and achieve 30% to 50% cost savings.

    Security credentials

     Info
    Validated by AWS Marketplace
    FedRAMP
    GDPR
    HIPAA
    ISO/IEC 27001
    PCI DSS
    SOC 2 Type 2
    No security profile
    -
    -
    -
    -

    Contract

     Info
    Standard contract
    No
    No

    Customer reviews

    Ratings and reviews

     Info
    4.7
    51 ratings
    5 star
    4 star
    3 star
    2 star
    1 star
    84%
    16%
    0%
    0%
    0%
    0 AWS reviews
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    51 external reviews
    External reviews are from G2 .
    Leisure, Travel & Tourism

    Clean UI and Helpful Dashboards

    Reviewed on Nov 21, 2025
    Review provided by G2
    What do you like best about the product?
    The user interface is clean, and the dashboards are well-organized. I also appreciate having a dedicated Slack channel.
    What do you dislike about the product?
    Some of the data was not being logged to the correct dashboard, and when we inquired about it, we had to rely on a workaround.
    What problems is the product solving and how is that benefiting you?
    It effectively supports our observability needs, allowing us to monitor the overall health of our systems and work towards minimizing downtime.
    Jayshree S.

    Clarity-Driven Reliability That Empowers Confident Teams

    Reviewed on Nov 18, 2025
    Review provided by G2
    What do you like best about the product?
    I appreciate how Last9 focuses on addressing genuine reliability issues rather than simply introducing more dashboards and unnecessary noise. The platform comes across as carefully designed and geared toward clarity, which enables teams to work more intelligently and with greater confidence.
    What do you dislike about the product?
    I don’t have any major complaints, but one aspect that could use improvement is the internal documentation and the number of manual steps involved in workflows. If there were more structure and clearer guidance in these areas, I believe productivity could be enhanced even more.
    What problems is the product solving and how is that benefiting you?
    Last9 is solving the problem of unreliable, difficult-to-understand systems in modern distributed architectures. As applications grow more complex, it becomes harder to maintain uptime, identify the root cause of failures, and ensure that services meet reliability goals. Last9 addresses this by providing structured SLO (Service Level Objective) management, real-time observability, and automated insights into system performance.

    For me, this has been extremely beneficial because it helps me:

    Detect issues early before they become customer-impacting incidents.

    Reduce time spent on debugging, since Last9 surfaces the exact services or dependencies causing reliability risks.

    Track reliability in a measurable way through SLOs instead of relying on subjective judgments.

    Focus my efforts on what truly matters, thanks to clear error budgets and actionable alerts.

    Deliver more stable releases, ensuring better user experience and fewer production escalations.

    Overall, Last9 helps turn reliability from a reactive activity into a proactive, data-driven process — which boosts my efficiency and confidence in managing high-scale systems.
    Manojsai M.

    Reliable, Insightful, and Easy to Work With

    Reviewed on Nov 17, 2025
    Review provided by G2
    What do you like best about the product?
    What I like best about Last9 is its focus on actionable reliability metrics. Unlike many monitoring tools that overwhelm you with noise, Last9 surfaces only what truly matters. The platform’s SLO/SLI tracking, fast query performance, and ability to correlate failures across services make debugging much faster.
    What do you dislike about the product?
    Some dashboards take a moment to load when there is a large dataset, and a few features could use better documentation. However, these are minor issues compared to the overall value.
    What problems is the product solving and how is that benefiting you?
    Last9 helps us make smarter, data-driven decisions about our system’s reliability. It clearly shows which services need attention, helps us use our resources more efficiently, and ensures our applications run smoothly for customers. Overall, its insights have noticeably improved our system stability.
    Kagitha R.

    Effortless Integration and Debugging with Last9

    Reviewed on Nov 12, 2025
    Review provided by G2
    What do you like best about the product?
    Last9 is very easy to integrate and debug, The website UI is very feasible to understand and debug the issues. I have used the spans and traces features in last9 which very useful to me.
    What do you dislike about the product?
    I usually faced latency issues while checking the logs for a services with high volume of logs. And they need to provide a source of truth to understand the if all the logs are getting propagated or they cutting it out.
    What problems is the product solving and how is that benefiting you?
    last 9 provided a APM dashboard which is very useful to get an overall idea on the entire services , Last9 also provided the alerting system which we integrated with the slack to notice any issues.
    Leisure, Travel & Tourism

    Debugging Made Effortless and Stress-Free

    Reviewed on Nov 12, 2025
    Review provided by G2
    What do you like best about the product?
    It become very Easy to debug service failures
    What do you dislike about the product?
    I did not specifically dislike anything about last9
    What problems is the product solving and how is that benefiting you?
    It become very easy to debug service failures
    View all reviews