Select your cookie preferences

We use essential cookies and similar tools that are necessary to provide our site and services. We use performance cookies to collect anonymous statistics, so we can understand how customers use our site and make improvements. Essential cookies cannot be deactivated, but you can choose “Customize” or “Decline” to decline performance cookies.

If you agree, AWS and approved third parties will also use cookies to provide useful site features, remember your preferences, and display relevant content, including relevant advertising. To accept or decline all non-essential cookies, choose “Accept” or “Decline.” To make more detailed choices, choose “Customize.”

Sign in
Your Saved List Become a Channel Partner Sell in AWS Marketplace Amazon Web Services Home Help

Reviews from AWS Marketplace

0 AWS reviews
  • 5 star
    0
  • 4 star
    0
  • 3 star
    0
  • 2 star
    0
  • 1 star
    0

External reviews

14 reviews
from G2

External reviews are not included in the AWS star rating for the product.

Sort by
Filter by

    Computer Software

Great, the team is very helpful in onboarding

  • January 31, 2025
  • Review provided by G2

What do you like best about the product?
As the CEO, I appreciate the ease with which I can quickly check the status of our product and spot any issues without needing a deep understanding of our backend. Our engineering team strongly recommended it, and given how easily I can use it, the recommendation makes sense.
What do you dislike about the product?
Nothing really at this point. But would love to get more features on the ML front given our product is very ML heavy.

I would also appreciate easy way to give a summarized note of the issue on email so that one understands what is the issue without opening dashboard
What problems is the product solving and how is that benefiting you?
Since we’re a very early stage startup, making sure the right tool is available for my engineering team so that they can focus on building the product instead of worrying about the operational logistics of it — this has been the right investment.


    Sourik A.

Best product with best team!

  • January 28, 2025
  • Review verified by G2

What do you like best about the product?
We were growing very fast and we were not able to keep up with the errors we were facing. We wanted something that was OpenTelemetry native and easy to use for everyone in the team. The integration is straightforward with awesome documentation and team support!
Last9 was kind of our saviour as it is so easy to set up and team is always a message away! They have guided us from the start with such patience and candidness that we knew we made the right choice.
All the log, traces, and dashboards give us immense confidence and have helped us identify and fix issues with ease. Every detail is noted and never lost and hence we have significant confidence to operate at scale.
We use it very frequently !
What do you dislike about the product?
While the current set of features are good, I would love to have something more in terms of ML use cases so that we don't have to go to any other vendor for the same.
What problems is the product solving and how is that benefiting you?
Able to quickly identify performance bottlenecks in our pipelines, track user engagement metrics, and ensure system reliability. Being able to track product metrics alongside the backend metrics, along with a fairly straightforward UI, has allowed us to give access to team members outside of engineering as well, removing the need to integrate with another tool. Everyone is creating dashboards, monitoring performance of features, and seeing metrics throughout the pipeline.


    Computer Software

Intuitive and easy to access dashboard improved observability

  • November 19, 2024
  • Review verified by G2

What do you like best about the product?
Before i had to touch many tools and screens to figure out what went wrong, but when I saw the single view screen of traces, logs and metrics, I knews that Last9 can help me fic my system obesrvability issue and imrpove my workflow.
What do you dislike about the product?
I am yet te be the power user of Last9 so can't tell surely what I dot like baout last9 because when I had small issue related to dashboard setup their customer support helped me to easily integrate library panels.
What problems is the product solving and how is that benefiting you?
Initially, I had to check CPU pressure and RAM usage across different places, constantly switching screens and even asking the team for permissions just to monitor the uptime of our product. Whenever something failed, I had to call team members, interrupt their work, and wait for their input to figure out what went wrong. Since integrating Last9, things have changed drastically at least for me. I can now monitor and troubleshoot on my own without relying on others. This has not only reduced my response time to failures but also streamlined my workflow, making everything so much more efficient.


    Rutik B.

Feedback on Last9.io

  • November 14, 2024
  • Review verified by G2

What do you like best about the product?
I can easily find logs for services with errors. The dashboards are awesome! Using the dashboard, I can easily view the performance of each service, see which services are in good health, and identify those with issues. Additionally, I can see which services take longer to respond.
What do you dislike about the product?
As a new user, it can sometimes be challenging to understand the system and set up the dashboards.
What problems is the product solving and how is that benefiting you?
When a user encounters an issue, I can go to Lat9 to view the logs from that specific time to identify the actual problem. This helps me pinpoint and resolve issues users experience when using our app


    Prathamesh T.

Great Product for SREs out here for Root Cause Analysis

  • November 13, 2024
  • Review verified by G2

What do you like best about the product?
1.The latest logs dashboard is very facinating
2. Also the UX is very intuitive for some complicated screens
3. Templates for basic and advanced dashboards are really great for newbies, who are new to these things
4. Amazing support from Internal Team (Prathamesh and Aniket)
5. As you have integrated Grafana Dashboard hence learning curve is reduced and hence it is quite easy to create dashboards.
6. Would like to address cardinality explorer is a key feature as well, I can see which metrics are busy and are being used

There are many interesting features provided like macros, dropping data, forwarding data are nice.
What do you dislike about the product?
1. Multiple loaders of the same page
2. Works fluent in high speed internet but can take lot of time loading log dashboards or dashboards with large data in slow data conn
3. I receive alerts right 5mins after the incident or error has occured and I couldn't find the settings how can I make them instantaneous (I can see that data reaches to last9 very quickly but did not understand how to configure those as per my use case)
4. At some places I felt that documentation is outdated (AWS Cloudwatch Metric Stream)
5. Some of the dashboards cannot be imported to Alert manager because of some issues with the variables (APM dashboards)
6. Scheduled search cannot be categorized where I want to search (it search the entire data)
What problems is the product solving and how is that benefiting you?
Root Cause Analysis of a Specific Problem happening for a specific time scale and sometimes for a specific user or organization can be detected and can be looked back whenever necessary.
Can be effectively used to monitoring large systems
Query large data
Whenever my senior asks me why this error was caused, I can go look back and see that were the apis being called at that very moment and logs status at the same time simultaneously and hence I am able to understand what was the state of our system at that time. (Really helps a lot)


    Kanchan M.

Simplified Monitoring: Centralizing Metrics and Alerts in One Platform

  • November 13, 2024
  • Review verified by G2

What do you like best about the product?
I have found Last9 to be very helpful for debugging, with the integration of custom graphs clarifying our specific use cases. The alerting feature also provides valuable insights into system activity, which is crucial for identifying issues. As an engineer, this tool has significantly assisted me in debugging problems. it also offers a wide range of features that can be used for comprehensive system monitoring.
What do you dislike about the product?
While Last9 is very effective, it can take some time to learn and fully use all its features.
What problems is the product solving and how is that benefiting you?
As an engineer, I have relied on Last9 for debugging, and it has been a valuable tool. The integration has provided real-time insights into our system, allowing us to quickly identify and understand errors as they occur.
We've also integrated Last9 with Slack for alert insights, ensuring we stay informed. This setup triggers notifications when specific error codes, such as 400, 404, or 500, occur, helping us respond quickly to issues. This single platform consolidates all our metrics and alerts in one place.


    Shrutika G.

Strong Features with best support

  • November 13, 2024
  • Review provided by G2

What do you like best about the product?
Last9 makes debugging a breeze with their clean, easy-to-read graphs, and their new UI makes everything even better!
What do you dislike about the product?
Honestly, now that they've improved their UI, I can't think of anything I don't like about Last9!
What problems is the product solving and how is that benefiting you?
Last9 has been a game-changer for monitoring our services! Their graphs make debugging super easy - we can spot issues right away and fix them before they cause problems. I love how we can customize dashboards to match exactly what our team needs to watch. The error tracking is really clear, and it helps us keep our system stable.


    Sandip G.

Best for debugging critical issues

  • November 13, 2024
  • Review verified by G2

What do you like best about the product?
I have been using Last9 for 6 months, and it has proven to be invaluable for debugging purposes. It has significantly reduced our debugging time, especially during critical issues.

Before implementing Last9, we frequently struggled with database connection issues that were difficult to diagnose. After integrating Last9, I can now effectively track connection states across our services. The platform provides clear visibility into connection states (idle, stuck, busy) for each service, allowing us to quickly identify and focus on problematic services.

One of Last9's standout features is its robust alerting mechanism. When our database connection pool approaches capacity, Last9 automatically triggers alerts in our Slack channel. This proactive notification system has greatly enhanced our system reliability by allowing us to address potential issues before they become critical.

The platform has transformed our debugging workflow from a time-consuming process into a streamlined, efficient operation. It has become an essential tool in maintaining our system's reliability and performance.
What do you dislike about the product?
One minor drawback of Last9 is its user interface, which isn't particularly user-friendly. I find it somewhat challenging to locate specific metrics and logs within the platform. The navigation could be more intuitive to help users quickly find the information they need.
What problems is the product solving and how is that benefiting you?
Last9 is focused on making systems more reliable and scalable, and it has proven to be invaluable in helping us solve critical issues and monitor the overall health of our system.


    Jatin K.

Levitate: End-to-end monitoring with powerful automation workflows for reliable alerting

  • June 24, 2024
  • Review provided by G2

What do you like best about the product?
1. Real-Time Changeboards to monitor systems during live events
2. Service Discovery automation to discover components and then automatically set alerting
3. Reliable alerting that we trust using Alert Studio
4. High Cardinality Support with Streaming Aggregation
5. Uptime and Reliability of the Levitate Platform
What do you dislike about the product?
1. More control over Levitate scaling levers on demand
2. Terraform provider for automation APIs
What problems is the product solving and how is that benefiting you?
End-to-end monitoring is critical in our complex architecture. Last9’s Levitate helps us automate the monitoring workflows and ensure we don’t miss anything in our monitoring coverage. The Last9 team also provides fantastic customer support.

1. Centralized metrics and events warehouse for infra/app/business telemetry
2. E2E monitoring with
a. Embedded Grafana dashboards
b. Real-Time Monitoring with Compass
i. Team-based changeboards for on-call teams
ii. On-time alerting and integrations with Slack and Pagerduty
iii. Service Discovery


    Ranjeet W.

Levitate unlocked tenant-level observability with its high cardinality workflows at massive scale

  • December 06, 2023
  • Review verified by G2

What do you like best about the product?
- High Cardinality workflows with Streaming Aggregation helped us monitor every tenant without any significant efforts on data instrumentation
- Uptime and Reliability of the Levitate Platform
- Awesome Customer support
- It just works as expected and promised!
What do you dislike about the product?
Nothing to dislike.
Waiting for a new feature LAU which will help us control the data flow without any changes in the code.
What problems is the product solving and how is that benefiting you?
We have a massive amount of metrics generated for each of our customers. We wanted to monitor the performance of crucial business KPIs across each customer, but doing it at our scale is not everyone's cup of tea.

Levitate stood the test of scale, accuracy, and real-time monitoring with our growing business. Using High Cardinality workflows from Levitate, we accurately measured customer SLAs across dimensions such as geo region and channels. We could extract knowledge about our systems and measure customer impact proactively in real time using Levitate.

Levitate and Last9 are trusted partners in our Observability journey and have also been instrumental in pushing the boundaries of innovation in the observability landscape with us.