Commvault Cloud Air Gap Protect provides isolated, immutable, indelible storage to protect mission critical backup data from ransomware, cyberattacks, and other threats. Backups copies stored in Air Gap Protect are protected from unauthorized access and deletion, adding another layer of recoverability even if primary environments are compromised.
Commvault Cloud is an enterprise-grade platform built for unified cyber resilience across cloud-native, AI, and traditional datacenter applications to meet the demands of the hybrid enterprise in the face of ransomware and other cyber threats. Commvault Cloud unifies the best data security with the fastest recovery, advanced AI, and the power of a broad partner ecosystem to help the world's largest organizations reduce risk, minimize downtime, and keep business moving forward.
What is Air Gap Protect?
Commvault Cloud Air Gap Protect provides isolated, immutable, indelible storage to protect mission critical backup data from ransomware, cyberattacks, and other threats. Backup copies stored in Air Gap Protect are protected against unauthorized access and deletion, adding another layer of recoverability even if primary environments are compromised.
Air Gap Protect is architected to enhance the resilience and recoverability for mission critical workloads across hybrid and multi-cloud environments. With predictable, consumption-based pricing and simplified setup and management, Air Gap leverages secure, scalable, on-demand storage from AWS to help organizations be ready to combat ransomware and other cyberattacks that are so prevalent in today's threat landscape.
With Commvault Cloud and Air Gap Protect, organizations most critical applications and data are secure, protected, and recoverable - which means organizations are ready for whatever happens next.
Note: this storage offering is to be used with an existing deployment of Commvault Cloud and is not a stand-alone service by itself.
With predictable costs and reduced overhead, Commvault Cloud Air Gap Protect offers a fast, seamless way to implement secure offsite cloud-based data protection, supporting both your cloud strategy and cyber recovery objectives.
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AWS Marketplace now accepts line of credit payments through the PNC Vendor Finance program. This program is available to select AWS customers in the US, excluding NV, NC, ND, TN, & VT.
Pricing is based on the duration and terms of your contract with the vendor. This entitles you to a specified quantity of use for the contract duration. If you choose not to renew or replace your contract before it ends, access to these entitlements will expire.
Additional AWS infrastructure costs may apply. Use the AWS Pricing Calculator to estimate your infrastructure costs.
You buy Air Gap Protect storage under an annual contract, priced per terabyte (TB) per year. Pricing splits along two dimensions. First, your geographic region: US & Canada, EMEA, APJ, or South America. Second, your access tier: Frequent or Infrequent. Frequent tiers suit data you access often, while Infrequent tiers suit data accessed rarely. You select the region and tier that match your workload, then pay based on the number of TB you protect. Costs scale directly with storage volume, so more data protected means more TB billed each year.
Top-of-mind questions for buyers
What determines the difference between the Frequent and Infrequent access tiers when I choose one?
The tier reflects how often you access the protected data. Frequent tiers suit data you retrieve regularly, while Infrequent tiers suit data you rarely touch. Both store immutable, air-gapped copies. You select the tier matching your workload, then pay per TB per year for that tier and region.
What counts as one TB for billing, and does my cost change as protected data grows?
You are billed per terabyte of data you protect in the isolated, air-gapped storage. Cost scales directly with the volume stored. As your protected data grows, the number of TB billed rises accordingly. Each region and tier meters its own TB total separately under the annual contract.
If I protect data across several regions, how do the charges combine on my bill?
Each region and tier bills independently as its own dimension, per TB per year. Charges do not roll into a single pool. You pay separately for TB stored in US & Canada, EMEA, APJ, and South America, and separately for Frequent versus Infrequent within each region. All appear on the same invoice.
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Support
Vendor support
Premium Support is included with your AWS Marketplace purchase. Support level may be uplifted via the Commvault Enterprise Support Professional Services product. Commvault's e-Support portal (https://support.commvault.com) is available 24x7x365. It includes a comprehensive knowledge base, software updates, and incident tracking, and many other capabilities. Contact Customer Support Toll Free: +1 877-780-3077
AWS infrastructure support
AWS Support is a one-on-one, fast-response support channel that is staffed 24x7x365 with experienced and technical support engineers. The service helps customers of all sizes and technical abilities to successfully utilize the products and features provided by Amazon Web Services.
Fully managed service delivering enterprise-class cyber resilience and data protection. Optimized protection for native AWS workloads with guided onboarding and automated workload discovery so you can get started in minutes. Stay ahead of ransomware and cyberthreats and deliver fast, clean recovery of workloads - whether they are traditional datacenter apps or cloud-native - when it matters most.
Commvault Cloud is focused on enabling cyber resilience - the industrys
first platform for true cloud data security that empowers businesses to
secure data, predict risks, minimize damage, and rapidly recover.
Commvault Cloud is an enterprise-grade platform built for unified cyber resilience across cloud-native, AI, and traditional datacenter applications to meet the demands of the hybrid enterprise in the face of ransomware and other cyber threats. Commvault Cloud unifies the best data security with the fastest recovery, advanced AI, and the power of a broad partner ecosystem to help the world's largest organizations reduce risk, minimize downtime, and keep business moving forward.
Clumio CloudRecover is a cloud-native cyber resilience solution for AWS by Commvault. It enables fast recovery from ransomware, accidental deletions, and account-level disruptions, while helping customers meet compliance needs and streamline backup costs - all with radically simple operations. Try it for free.
Reliable and Easy-to-Manage Cloud Backup and Data Protection with Commvault Cloud
Reviewed on Nov 03, 2026
Review provided by G2
What do you like best about the product?
What I like most about Commvault Cloud is how easy it makes managing data protection, backups, and recovery. The platform offers a reliable, secure way to safeguard important business data, and it’s convenient to be able to monitor and manage everything from a single place. I also value its automation capabilities, which reduce manual effort and help save time. Overall, it’s a user-friendly, dependable solution that gives me confidence in data security, backup, and disaster recovery.
What do you dislike about the product?
One area that could be improved in Commvault Cloud is the user interface, as some features and settings can take time to understand, especially for new users. Certain configurations and advanced options could be made more straightforward. Also, the platform may feel a little complex initially, so better documentation and simplified navigation would make the overall experience even smoother. Apart from these points, it is a good platform for data protection and backup management.
What problems is the product solving and how is that benefiting you?
Commvault Cloud helps solve the challenge of protecting and managing business data across different environments. It makes backup and recovery easier, reduces the risk of data loss, and provides better protection against unexpected system failures and cyber threats. What I find most beneficial is the ability to manage backups from a centralized platform, monitor data protection, and recover important information when needed. This saves time, reduces manual work, and gives me more confidence that business data is secure and available when required.
Ivan Z.
Centralized and secure management of all environments from a single panel
Reviewed on Nov 02, 2026
Review provided by G2
What do you like best about the product?
Centralized management from a single panel for all environments (on-prem, cloud, and SaaS), with a clear focus on security and reliability.
What do you dislike about the product?
For customers who have never used Commvault, learning can be complex and it may be difficult to understand how Commvault works.
What problems is the product solving and how is that benefiting you?
It offers an integrated cloud within the tool itself, making management easier and allowing for low-cost recovery compared to major cloud providers.
Shubham T.
Powerful Enterprise Backup, but Setup and Reliability Need Work
Reviewed on Oct 29, 2026
Review provided by G2
What do you like best about the product?
I like Commvault Cloud’s centralized backup management, automated backup scheduling, and reliable data recovery. It provides a comprehensive platform for managing backups across physical servers, VMs, and applications. Its Hyperscale infrastructure and Azure cloud integration support our growing data protection requirements.
What do you dislike about the product?
I face MediaAgent connectivity issues, backup job failures, and issues related to Hyperscale storage. The initial setup was complex, particularly with our enterprise IT infrastructure and three-node Hyperscale environment. I’d like automatic MediaAgent health recovery, improved error messages, and proactive monitoring and alerts.
What problems is the product solving and how is that benefiting you?
Commvault Cloud helps us address critical challenges with data protection, backup management, and data recovery.
Kevin M.
Easy to Use with a Simple, Smooth Setup
Reviewed on Oct 28, 2026
Review provided by G2
What do you like best about the product?
It's very easy to use and the simplicity of the setup is great
What do you dislike about the product?
Pricing can be expensive and storage can fill up fast
What problems is the product solving and how is that benefiting you?
We are able to backup O365 mailboxes and OneDrive
Matteo M.
Great Integration and Performance with Flexible Attribute Settings
Reviewed on Oct 28, 2026
Review provided by G2
What do you like best about the product?
Integration, performance and the possibility to setting all attribute
What do you dislike about the product?
In some case the reply of the support that is not functionally.
What problems is the product solving and how is that benefiting you?
The problem of backup old workload that the software support and in other software there are no support