Sold by: HCL Software
HCL Discover is a digital experience analytics platform which provides rich behavioral insights into the online user journey, leading to positive experiences and increased online conversions for B2C and B2B customers.
Overview
HCL Discover is a digital experience analytics platform which provides rich behavioral insights into the online user journey, leading to positive experiences and increased online conversions for B2C and B2B customers.
THIS AWS MARKETPLACE LISTING FOR HCL DISCOVER IS FOR INFORMATION PURPOSES ONLY AND DOES NOT CONSTITUTE AN OFFER TO SELL, OR SOLICITATION TO PURCHASE HCL DISCOVER. YOU/BUYER WILL NOT HAVE ANY RIGHTS TO ACCESS AND USE HCL DISCOVER, UNLESS HCL SOFTWARE ISSUES A PRIVATE OFFER TO YOU/BUYER VIA THE AWS MARKETPLACE AND YOU/BUYER ACCEPT SUCH PRIVATE OFFER, MAKE THE APPLICABLE PAYMENTS, AND ACCEPT THE EULA PROVIDED BY HCLSOFTWARE ALONG WITH THE PRIVATE OFFER. PLEASE CONTACT AWSDiscoverSales@hcl.com FOR MORE DETAILS.
HCL Discover works in real time to identify friction in your web and mobile experiences, enabling your business to prioritize enhancements and fixes, leading to improved business conversion, improved customer retention and enhanced brand loyalty. With it is powerful search, reporting and session replay capabilities, all parts of your business can take advantage of the insights it provides, from Product Management to Call Center to Marketing.
KEY FEATURES
Complete Behavior Data/Capture:
HCL Discover captures complete behavior data beyond clicks, including hover, screen size, and change events. HCL Discover can recognize behavioral patterns from discreet clicks and therefore surface unique insights providing why things happened and did not. The post-capture analytics capabilities offer both quantitative and qualitative insights.
Business Impact Analytics:
HCL Discover can identify all sessions associated with a problem, and by combining with transactional data of sessions, HCL Discover can quantify the business impact of each issue. This insight helps the organization appropriately prioritize IT resources to address issues with the highest impact on business.
Struggle Analytics:
With the unique ability to link discreet clicks to form behavioral patterns, HCL Discover can identify struggle behaviors such as repeat actions, unanticipated usage of search, and empty search returns. In addition, HCL Discover can provide reports and alerts on uncovered struggles allowing organizations to be proactive with remedial actions.
Highlights
- Quantify business impact and opportunities
- Deep visibility into the user experience - Quickly diagnose and resolve customer struggle
- Reporting based on contextual data & Privacy First approach
Details
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Pricing
Pricing is based on the duration and terms of your contract with the vendor. This entitles you to a specified quantity of use for the contract duration. If you choose not to renew or replace your contract before it ends, access to these entitlements will expire.
Additional AWS infrastructure costs may apply. Use the AWS Pricing Calculator to estimate your infrastructure costs.
Dimension | Description | Cost/12 months |
|---|---|---|
discoverlicenseagreement | By subscribing you are not purchasing but requesting more information | $180,000.00 |
Dimensions summary
This listing uses a single contract dimension. Subscribing does not complete a purchase. Instead, you send a request for more information about the digital experience analytics platform. HCL Software then works with you directly to define terms and pricing. Because there are no tiers, instance sizes, or usage add-ons shown here, there is nothing to compare or scale within the Marketplace. Treat this option as a starting point for a conversation with the vendor about your specific needs and final pricing.
Top-of-mind questions for buyers
Subscribing does not complete a purchase. It sends a request for more information to HCL Software. The vendor then contacts you to discuss your needs and set final pricing and terms. Treat this listing as the start of a conversation, not a paid transaction.
HCL Discover captures how users move through your website and digital touchpoints. It records session behavior, flags friction like repeated clicks or form abandonment, and maps conversion funnels. It runs without tagging, so teams can start capturing behavior without engineering setup. Final scope depends on terms you agree with the vendor.
No. This listing shows a single contract dimension with no tiers, instance sizes, or usage-based add-ons. There is nothing to scale or compare within the Marketplace itself. Any sizing, usage limits, or plan structure would be defined directly with HCL Software during your pricing discussion.
www.hcl-software.com
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HCLSoftware does not provide refunds to software purchases.
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Delivery details
Software as a Service (SaaS)
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Vendor resources
Support
Vendor support
HCLSoftware provide a comprehensive customer support experience. Please visit our website for complete details:
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