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    Luminoso Daylight

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    Luminoso Daylight AI a text-analytic technology that ingests and consolidates various data sources like product reviews, surveys, and social media comments to provide a holistic and comprehensive overview for management teams.

    Overview

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    Founded by the MIT Media Lab, Luminoso Daylight AI a text-analytic technology that ingests and consolidates various data sources like product reviews, surveys, and social media comments to provide a holistic and comprehensive overview for management teams. The platform is cloud-hosted and requires little to no training, allowing analyst teams to onboard quickly. The technology requires no new ontologies, prompts, dictionaries or setup. Simply provide your data source via direct upload or through an API integration and get started. Companies use Luminoso Daylight AI to expedite go-to-market strategies and improve customer experience. Internally, companies also use Luminoso Daylight AI as a bias-free tool in analyzing employee feedback to help inform human resource programs. To learn more, please visit luminoso.com.

    Luminoso Daylight AI business impacts:

    • Speed-To-Market: Reduce the time it takes to see where direct impacts can be made to improve NPS.
    • Sharper Competitive Edge: Help companies discover exactly where they can position themselves against their competitors for maximum impact.
    • Reduced Data Analysis Cost: Deep learning and auto-tagging capabilities allow analysts to focus on analyzing instead of organizing data.
    • Accurate NPS Tracking: Track changes in the market show companies exactly where they need to focus their efforts to improve their overall rating.
    • Quick Comprehension Of Product Insights: Data visualization and integration ensures the internal team is equipped with accurate insights for faster decision-making.
    • Informed, Bias-Free Decision Making: The bias-free nature of analytics instills a sense of confidence in decision-making processes, ensuring the resources are managed and allocated with pinpoint accuracy.
    • Strategic Vendor Negotiations: Facilitates renegotiation of vendor contracts with a grounded understanding of customer experience (CX) performance metrics.
    • Deep Dive Into CSAT Scores: Analyze how specific drivers influence the CSAT score and understand their interrelations for a more nuanced strategy approach.

    For custom pricing, professional services, or a private contract, buyers must contact sales@luminoso.com .

    Highlights

    • Deep learning and data visualization makes comprehending holistic customer and employee experiences much easier for all stakeholders.
    • Management teams use Luminoso Daylight AI to evaluate, with certainty, where to channel investments for maximum impact.
    • Luminoso Daylight AI revolutionizes the way you comprehend your customers to improve CSAT scores faster and with pinpoint accuracy.

    Details

    Features and programs

    Financing for AWS Marketplace purchases

    AWS Marketplace now accepts line of credit payments through the PNC Vendor Finance program. This program is available to select AWS customers in the US, excluding NV, NC, ND, TN, & VT.
    Financing for AWS Marketplace purchases

    Pricing

    Luminoso Daylight

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    Pricing is based on contract duration. You pay upfront or in installments according to your contract terms with the vendor. This entitles you to a specified quantity of use for the contract duration. If you choose not to renew or replace your contract before it ends, access to these entitlements will expire.

    1-month contract (1)

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    Dimension
    Description
    Cost/month
    Luminoso Daylight
    Luminoso Daylight is a text analytics application for deep analysis.
    $2,000.00

    Vendor refund policy

    No refunds provided.

    Legal

    Vendor terms and conditions

    Upon subscribing to this product, you must acknowledge and agree to the terms and conditions outlined in the vendor's End User License Agreement (EULA) .

    Content disclaimer

    Vendors are responsible for their product descriptions and other product content. AWS does not warrant that vendors' product descriptions or other product content are accurate, complete, reliable, current, or error-free.

    Usage information

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    Delivery details

    Software as a Service (SaaS)

    SaaS delivers cloud-based software applications directly to customers over the internet. You can access these applications through a subscription model. You will pay recurring monthly usage fees through your AWS bill, while AWS handles deployment and infrastructure management, ensuring scalability, reliability, and seamless integration with other AWS services.

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    AWS infrastructure support

    AWS Support is a one-on-one, fast-response support channel that is staffed 24x7x365 with experienced and technical support engineers. The service helps customers of all sizes and technical abilities to successfully utilize the products and features provided by Amazon Web Services.

    Customer reviews

    Ratings and reviews

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    1 external reviews
    External reviews are sourced from G2  and are not included in the star rating for this product.
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    Luminoso Daylight Review

    Reviewed on Mar 08, 2022
    Review provided by G2
    What do you like best about the product?
    Working with large volumes of information becomes cumbersome without the help of applications like this. Analyzing customer surveys, customer complaints, and feedback has been easier to sort through.
    What do you dislike about the product?
    Nothing. This application satisfies all of our requirements and then some. It has made data analytics much easier where prior to usage of Luminoso, we had no method to handle large volumes of information.
    What problems is the product solving and how is that benefiting you?
    We receive large volumes of customer surveys from Europe. It can be difficult to manage all of the feedback. The benefits coming from having an AI that can analyze the information prior to reaching us has made things much more efficient.
    Recommendations to others considering the product:
    If you're looking for a way to manage large volumes of information, look no further than Luminosos Daylight. You won't be disappointed.
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