Overview
Founded by the MIT Media Lab, Luminoso Daylight AI a text-analytic technology that ingests and consolidates various data sources like product reviews, surveys, and social media comments to provide a holistic and comprehensive overview for management teams. The platform is cloud-hosted and requires little to no training, allowing analyst teams to onboard quickly. The technology requires no new ontologies, prompts, dictionaries or setup. Simply provide your data source via direct upload or through an API integration and get started. Companies use Luminoso Daylight AI to expedite go-to-market strategies and improve customer experience. Internally, companies also use Luminoso Daylight AI as a bias-free tool in analyzing employee feedback to help inform human resource programs. To learn more, please visit luminoso.com.
Luminoso Daylight AI business impacts:
- Speed-To-Market: Reduce the time it takes to see where direct impacts can be made to improve NPS.
- Sharper Competitive Edge: Help companies discover exactly where they can position themselves against their competitors for maximum impact.
- Reduced Data Analysis Cost: Deep learning and auto-tagging capabilities allow analysts to focus on analyzing instead of organizing data.
- Accurate NPS Tracking: Track changes in the market show companies exactly where they need to focus their efforts to improve their overall rating.
- Quick Comprehension Of Product Insights: Data visualization and integration ensures the internal team is equipped with accurate insights for faster decision-making.
- Informed, Bias-Free Decision Making: The bias-free nature of analytics instills a sense of confidence in decision-making processes, ensuring the resources are managed and allocated with pinpoint accuracy.
- Strategic Vendor Negotiations: Facilitates renegotiation of vendor contracts with a grounded understanding of customer experience (CX) performance metrics.
- Deep Dive Into CSAT Scores: Analyze how specific drivers influence the CSAT score and understand their interrelations for a more nuanced strategy approach.
For custom pricing, professional services, or a private contract, buyers must contact sales@luminoso.com .
Highlights
- Deep learning and data visualization makes comprehending holistic customer and employee experiences much easier for all stakeholders.
- Management teams use Luminoso Daylight AI to evaluate, with certainty, where to channel investments for maximum impact.
- Luminoso Daylight AI revolutionizes the way you comprehend your customers to improve CSAT scores faster and with pinpoint accuracy.
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Dimension | Description | Cost/month |
|---|---|---|
Luminoso Daylight | Luminoso Daylight is a text analytics application for deep analysis. | $2,000.00 |
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