Sold by: Perfsys: AWS Partner for Startups
Managed AWS support for startups and small teams. 20 hours/month of hands-on cloud monitoring, cost audits, and issue troubleshooting. One flat price, no complexity.
Overview
Perfsys CloudCare SIMPLE is a managed AWS support package designed for early-stage startups, small teams, and MVPs that need reliable cloud operations without the overhead of managing infrastructure themselves.
You get 20 hours of dedicated AWS engineering support each month. Covering infrastructure monitoring, AWS cost audits, billing reviews, and issue troubleshooting. No surprises, no tiered options, just one clear engagement model.
Our team of certified AWS engineers handles the day to day health of your cloud environment so your developers can focus on building product. Whether it's investigating a performance issue, reviewing your AWS spend, or catching a misconfiguration before it becomes a problem and we're on it.
This package is ideal for teams that are live on AWS but don't yet need round the clock coverage or Kubernetes level complexity. It's the fastest way to get professional AWS eyes on your infrastructure with a predictable monthly commitment.
Highlights
- Flat rate AWS support with no pricing tiers. 20 hours/month at a single price point. Share the URL, click, and subscribe. No configuration required.
- Monitoring, cost audits, and troubleshooting included. AWS services monitoring, billing and usage audit, and issue resolution covered within your monthly hours.
- Built for startups and MVPs on AWS. Ideal for small teams that are live on AWS and need professional cloud oversight without a full DevOps hire.
Details
Categories
Delivery method
Deployed on AWS
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Financing for AWS Marketplace purchases
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Pricing
Pricing is based on the duration and terms of your contract with the vendor. This entitles you to a specified quantity of use for the contract duration. If you choose not to renew or replace your contract before it ends, access to these entitlements will expire.
Additional AWS infrastructure costs may apply. Use the AWS Pricing Calculator to estimate your infrastructure costs.
Dimension | Description | Cost/month |
|---|---|---|
CloudCare SIMPLE | 20 hours/month of AWS monitoring, cost audits, and issue troubleshooting | $800.00 |
Dimensions summary
This listing offers one pricing option billed as a contract. You buy CloudCare SIMPLE in units, with each unit covering 20 hours per month of support. That monthly time covers AWS monitoring, cost audits, and troubleshooting of AWS issues. Because pricing is based on units of monthly hours, you scale coverage by adjusting the number of units you commit to. There are no separate tiers or instance sizes here — you pay for a set block of monthly support time delivered by AWS engineers.
Top-of-mind questions for buyers
One unit covers 20 hours of support per month, delivered by senior AWS engineers. Those hours cover monitoring your AWS environment, running cost audits, and troubleshooting AWS issues. The hours reset each month. To scale coverage, you commit to more units and add blocks of monthly support time.
The hours cover AWS service monitoring, cost audits and insights, troubleshooting, and basic operational support. Items like disaster recovery SLAs, backups, DDoS protection, Well-Architected Reviews, compliance audits, and 24/7 incident response are not part of this package. Those belong to separate service levels not sold under this listing.
Each unit provides a set block of 20 monthly hours. To cover more time, you commit to additional units. Perfsys states you can adjust your support level as needs change, so you can add units when your workload grows rather than being locked into one fixed amount.
perfsys.com
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Vendor refund policy
Refunds are available within 5 business days of the subscription start date if no support hours have been consumed. To request a refund, contact us at support@perfsys.com with your AWS account ID and subscription details. Refund requests submitted after this period or after hours have been used will not be eligible. We review all requests within 2 business days.
Legal
Vendor terms and conditions
Upon subscribing to this product, you must acknowledge and agree to the terms and conditions outlined in the vendor's End User License Agreement (EULA) .
Content disclaimer
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Delivery details
Software as a Service (SaaS)
SaaS delivers cloud-based software applications directly to customers over the internet. You can access these applications through a subscription model. You will pay recurring monthly usage fees through your AWS bill, while AWS handles deployment and infrastructure management, ensuring scalability, reliability, and seamless integration with other AWS services.
Support
Vendor support
Email: support@perfsys.com Website: https://perfsys.com/contacts/ Documentation: https://tibica.io/docs Support hours: Monday to Friday, 9am to 6pm CET Response time: 1 business day
AWS infrastructure support
AWS Support is a one-on-one, fast-response support channel that is staffed 24x7x365 with experienced and technical support engineers. The service helps customers of all sizes and technical abilities to successfully utilize the products and features provided by Amazon Web Services.
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