Sold by: One New Zealand Limited
Deployed on AWS
A powerful, customizable Wallboard solution for Amazon Connect, offering real-time and historical contact center insights tailored for large screen displays. Visualize key metrics with branded widgets and seamless SSO-secured access.
Overview
The One NZ Wallboard App provides a visually dynamic, widget-based dashboard purpose-built for displaying real-time and historical Amazon Connect metrics on large-format screens such as TVs or digital displays. With support for over 50 native Amazon Connect metrics, users can create tailored wallboards showcasing queue-level or aggregated insights. The intuitive theming engine allows full brand customization logo, color palette, and titles, while smart threshold alerts (yellow/red) enable at-a-glance operational awareness. The app is hosted securely with firewall, and authentication features included with SSO configuration available on request, ensuring both compliance and ease of access. Multiple unique wallboards can be configured and deployed simultaneously, supporting scalable operations across hundreds of display endpoints. This low-maintenance, high-impact tool keeps your contact center performance visible, aligned, and agile, right from the floor to the boardroom.
Highlights
- 50+ native Amazon Connect metrics with widget-based visualizations.
- ability to brand UI and configure real-time threshold-based alerts.
- Scalable, secure deployment supporting hundreds of wallboards.
Details
Sold by
Delivery method
Deployed on AWS
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Features and programs
Financing for AWS Marketplace purchases
AWS Marketplace now accepts line of credit payments through the PNC Vendor Finance program. This program is available to select AWS customers in the US, excluding NV, NC, ND, TN, & VT.
Pricing
Pricing is based on actual usage, with charges varying according to how much you consume. Subscriptions have no end date and may be canceled any time.
Additional AWS infrastructure costs may apply. Use the AWS Pricing Calculator to estimate your infrastructure costs.
Dimension | Description | Cost/unit |
|---|---|---|
Logged In Agent Minutes | The total number of minutes agents are actively logged into Amazon Connect | $0.00085 |
Vendor refund policy
No refunds
Custom pricing options
Request a private offer to receive a custom quote.
Legal
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Delivery details
Software as a Service (SaaS)
SaaS delivers cloud-based software applications directly to customers over the internet. You can access these applications through a subscription model. You will pay recurring monthly usage fees through your AWS bill, while AWS handles deployment and infrastructure management, ensuring scalability, reliability, and seamless integration with other AWS services.
Resources
Vendor resources
Support
Vendor support
Need support in setting up ? Contact our managed services team using below channels: aws-marketplace-support@cornerstonecx.co.nz
AWS infrastructure support
AWS Support is a one-on-one, fast-response support channel that is staffed 24x7x365 with experienced and technical support engineers. The service helps customers of all sizes and technical abilities to successfully utilize the products and features provided by Amazon Web Services.
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