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    Smart Mobile Workforce (SMW®)

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    Smart Mobile Workforce (SMW®) is the #1 digital workforce experience (WX) platform for energy, water & gas providers, worldwide. SMW® helps in intelligently managing the field operations to make the service experiences effortless for the end customers.
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    Smart Mobile Workforce (SMW®)

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    Overview

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    Energy and Water customers are demanding real-time digital engagement for field personnel to manage job, safety and asset-related information on mobile devices. SMW® provides a single platform by integrating all workforce, work order, service request, asset and inventory management processes into one view thereby improving operational efficiency and productivity of field Utility staff.

    Highlights

    • Single integrated multi-channel digital platform for real-time visibility into workforce operations
    • 24*7 digital connectivity to build a connected ecosystem for frictionless service delivery
    • AI and ML-driven reports and dashboards to give a comprehensive view of field operations

    Details

    Delivery method

    Features and programs

    Financing for AWS Marketplace purchases

    AWS Marketplace now accepts line of credit payments through the PNC Vendor Finance program. This program is available to select AWS customers in the US, excluding NV, NC, ND, TN, & VT.
    Financing for AWS Marketplace purchases

    Pricing

    Smart Mobile Workforce (SMW®)

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    Pricing is based on contract duration. You pay upfront or in installments according to your contract terms with the vendor. This entitles you to a specified quantity of use for the contract duration. If you choose not to renew or replace your contract before it ends, access to these entitlements will expire.

    12-month contract (2)

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    Dimension
    Description
    Cost/12 months
    Cost savings %
    SEW-SMW Package 1
    Price is per user.
    $599.88
    0%
    SEW-SMW Package 2
    Price is per user.
    $479.88
    0%

    Vendor refund policy

    Legal

    Vendor terms and conditions

    Upon subscribing to this product, you must acknowledge and agree to the terms and conditions outlined in the vendor's End User License Agreement (EULA) .

    Content disclaimer

    Vendors are responsible for their product descriptions and other product content. AWS does not warrant that vendors' product descriptions or other product content are accurate, complete, reliable, current, or error-free.

    Usage information

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    Delivery details

    Software as a Service (SaaS)

    SaaS delivers cloud-based software applications directly to customers over the internet. You can access these applications through a subscription model. You will pay recurring monthly usage fees through your AWS bill, while AWS handles deployment and infrastructure management, ensuring scalability, reliability, and seamless integration with other AWS services.

    Resources

    Vendor resources

    Support

    AWS infrastructure support

    AWS Support is a one-on-one, fast-response support channel that is staffed 24x7x365 with experienced and technical support engineers. The service helps customers of all sizes and technical abilities to successfully utilize the products and features provided by Amazon Web Services.

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