Overview
Mishmarot is a comprehensive workforce management platform designed for organizations with high operational complexity. It supports organizations operating with shifts that must manage multiple teams, changing rules, regulatory requirements, labor agreements, budget constraints, and dynamic workloads. The platform automatically generates accurate and optimized shift schedules using an advanced rules engine and intelligent algorithms. Scheduling takes into account employee skills and certifications, availability and requests, labor contracts and agreements, organizational policies, overtime rules, workload levels, and wage targets. Mishmarot proactively identifies conflicts and guides managers to optimal resolutions, while maintaining full transparency and managerial control. Mishmarot enables continuous workforce management across the entire operational lifecycle from planning and scheduling, through real time execution, to monitoring and analysis. The platform provides real time attendance, lateness, and absence management, as well as ongoing comparison between planned schedules and actual execution, allowing organizations to identify gaps, optimize processes, and reduce unnecessary labor costs. Through advanced dashboards and management reports, Mishmarot turns workforce data into actionable insights. Organizations can analyze labor costs, control overtime, track efficiency, and monitor plan vs actual performance over time. Support for budget based and wage target scheduling enables ongoing financial control and informed decision making. Mishmarot includes dedicated web and mobile applications for both employees and managers. Employees can submit availability and requests, manage shift swaps, and receive real time updates, while managers maintain full visibility and control. Transparent and fair scheduling processes help reduce friction, improve employee satisfaction, and support long term workforce retention. The platform is modular and highly configurable, offering advanced modules such as workload and capacity management, wage target scheduling, demand forecasting for contact centers, skills and training management, transportation planning, employee surveys, and customizable executive dashboards. Organizations can start with a core implementation and expand capabilities as their needs evolve. Mishmarot operates as a modern SaaS platform with enterprise grade security and scalability. It is suitable for mid-size and large organizations managing thousands of employees and complex shift operations across industries including government, aviation, security, healthcare, manufacturing, retail, finance hospitality, and more.
Key Features
- Intelligent automated shift scheduling
- Real time plan vs. actual workforce control
- Advanced rules engine for complex labor agreements
- Full managerial visibility and operational control
- Executive dashboards and advanced reporting
- Real time attendance and exception management
- Improved employee experience and workforce retention
- Modular platform with future expansion capabilities, including: workload and capacity management, wage and budget driven scheduling, demand planning and forecasting for contact centers, skills and training management, employee transportation and shuttle planning, employee surveys, and customizable executive dashboards.
Highlights
- Intelligent workforce planning and automated shift scheduling for complex, multi-team organizations.
- Real-time plan-vs-actual control with advanced dashboards to reduce labor costs and improve operational efficiency.
- Modular, enterprise-grade platform with advanced rules, full managerial control, and seamless scalability
Details
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Features and programs
Financing for AWS Marketplace purchases
Pricing
Dimension | Description | Cost/month |
|---|---|---|
Modules | Modules to build ultimate Mishmarot Intelligent Workforce Planning & Shift Scheduling | $350.00 |
Vendor refund policy
Due to the nature of SaaS products on AWS Marketplace, all sales are final. Refunds are not available once you've subscribed to our service. You may cancel your subscription at any time to prevent future charges, but no refunds will be issued for partial billing periods or unused time. For billing issues related to AWS Marketplace charges, please contact AWS Support. For service-related concerns, contact our support team. By subscribing, you acknowledge and accept this policy.
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Delivery details
Software as a Service (SaaS)
SaaS delivers cloud-based software applications directly to customers over the internet. You can access these applications through a subscription model. You will pay recurring monthly usage fees through your AWS bill, while AWS handles deployment and infrastructure management, ensuring scalability, reliability, and seamless integration with other AWS services.
Support
Vendor support
Support Availability Mishmarot provides customer support as part of its service offering. Support scope and availability are provided in accordance with the specific engagement and implementation agreed with each customer.
Customer support is provded through the following channels Support URL: https://mishmarot.com/support/ Support email: SupportMobile@mishmarot.com Additional support may be avaliable based on the customers service agreement.
Types of Assistance Support may include, as applicable: Technical assistance related to product usage Guidance during implementation and configuration General operational and usage-related inquiries Implementation and Onboarding
Mishmarot deployments are delivered through a structured implementation process, tailored to the customers organizational requirements. Implementation, onboarding, and configuration support are provided as part of customer-specific projects.
Mishmarot is delivered as a secure, enterprise-grade SaaS platform. Customers are responsible for managing access, permissions, and operational usage in alignment with their internal policies and applicable agreements.
Documentation Documentation and usage materials are provided as part of customer onboarding and ongoing product usage, as applicable.
AWS infrastructure support
AWS Support is a one-on-one, fast-response support channel that is staffed 24x7x365 with experienced and technical support engineers. The service helps customers of all sizes and technical abilities to successfully utilize the products and features provided by Amazon Web Services.