Sold by: LeadSquaredÂ
Deployed on AWS
LeadSquared Sales CRM helps you to drive high velocity sales with ease. Get higher efficiency out of your call center, feet-on-street, digital sales and merchant operations.
Overview
In most businesses, the prospect to customer journey is never straightforward. In fact, there is no single path to closure. There are multiple sales journeys, involving different channels, processes, teams, and touchpoints. LeadSquared connects them all, processes, distributed teams, and touchpoints to give you one complete end to end sales execution platform for all your teams (digital, call center agents, feet on street teams and operations. LeadSquared cuts down all the noise that your teams constantly wade through and allows them just to focus on just their next task, enhancing their efficiency and helping them sell more. Explore LeadSquared Sales CRM Software for:
- Higher sales productivity from all your teams
- Flexibility, ease of adoption, and great support
- Pre-screening automation to ensure quality of leads
- Cut lead leakage to zero
- Intelligent automation to increase speed to lead
Highlights
- Zero lead leakage. Capture leads from all your channels automatically, manage them intelligently, transfer them to the right teams (and people). Ensure zero lead leakage and zero missed opportunities.
- Quick turnaround. Automate lead qualification, prioritization, and distribution to relevant people & teams based on advanced lead & agent attributes. Timely contact means higher conversions.
- Regimented sales. Remove all distractions from your sales teams day & guide them of the next best step. Spot sales opportunities, and notify the right agent to take action automatically.
Details
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Delivery method
Deployed on AWS
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Features and programs
Financing for AWS Marketplace purchases
AWS Marketplace now accepts line of credit payments through the PNC Vendor Finance program. This program is available to select AWS customers in the US, excluding NV, NC, ND, TN, & VT.
Pricing
Pricing is based on the duration and terms of your contract with the vendor. This entitles you to a specified quantity of use for the contract duration. If you choose not to renew or replace your contract before it ends, access to these entitlements will expire.
Additional AWS infrastructure costs may apply. Use the AWS Pricing Calculator to estimate your infrastructure costs.
Dimension | Description | Cost/12 months |
|---|---|---|
Pro | Number of user licenses for Pro Plan | $600.00 |
Super | Number of user licenses for Super Plan | $1,200.00 |
Vendor refund policy
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Vendor terms and conditions
Upon subscribing to this product, you must acknowledge and agree to the terms and conditions outlined in the vendor's End User License Agreement (EULA)Â .
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Vendors are responsible for their product descriptions and other product content. AWS does not warrant that vendors' product descriptions or other product content are accurate, complete, reliable, current, or error-free.
Delivery details
Software as a Service (SaaS)
SaaS delivers cloud-based software applications directly to customers over the internet. You can access these applications through a subscription model. You will pay recurring monthly usage fees through your AWS bill, while AWS handles deployment and infrastructure management, ensuring scalability, reliability, and seamless integration with other AWS services.
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Vendor resources
Support
AWS infrastructure support
AWS Support is a one-on-one, fast-response support channel that is staffed 24x7x365 with experienced and technical support engineers. The service helps customers of all sizes and technical abilities to successfully utilize the products and features provided by Amazon Web Services.
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In CRM, Contact Center
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In Data Analysis
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100
In Collaboration & Productivity
Sentiment is AI generated from actual customer reviews on AWS and G2
Functionality
Ease of use
Customer service
Cost effectiveness
Positive reviews
Mixed reviews
Negative reviews
AI generated from product descriptions
Lead Capture Automation
Automatic lead capture from multiple channels with intelligent management and routing to appropriate teams
Sales Process Workflow
Automated lead qualification, prioritization, and distribution based on advanced lead and agent attributes
Sales Team Guidance
Intelligent task recommendation and opportunity identification with automated action notifications
Multi-Channel Sales Support
Comprehensive platform supporting digital, call center, field sales, and merchant operation teams
Pre-Screening Mechanism
Automated lead quality assessment and screening to ensure optimal lead management
Customer Data Integration
Seamlessly connects pre and post-sales journeys across multiple platforms and tools
Account Management
Enables modeling of account hierarchies and facilitates handoffs between internal account-facing teams
Workflow Automation
Automates manual tasks and workflows to reduce administrative overhead and improve team productivity
Customer Journey Tracking
Creates lifecycle campaigns with automated digital touchpoints and strategic human outreach triggers
Risk Detection
Provides comprehensive views of account relationships to proactively identify and mitigate potential customer churn risks
Artificial Intelligence Engine
Patent-pending AI engine that integrates and activates buyer signals to prioritize workflow based on urgency and impact
Sales Workflow Automation
Automated task generation system using signals from platform and third-party integrations to create contextual one-off tasks
Conversation Intelligence
Built-in solution for analyzing sales conversations, extracting insights, and enabling performance replication across sales teams
Mobile Sales Engagement
Cross-platform mobile application supporting prospecting, engagement, and deal closure on iPhone and Android devices
Revenue Signal Orchestration
Unified platform connecting disconnected sales solutions with integrated data and workflow management capabilities
Standard contract
No
No
Customer reviews
0 ratings
0 AWS reviews
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261 external reviews
Star ratings include only reviews from verified AWS customers. External reviews can also include a star rating, but star ratings from external reviews are not averaged in with the AWS customer star ratings.
Suraj V.
Powerful CRM with Customization Challenges
Reviewed on Oct 22, 2025
Review provided by G2
What do you like best about the product?
I find LeadSquared Sales CRM beneficial because it greatly facilitates information sharing and the generation of insights, particularly after creating master files. This efficiency in processing and sharing data with clients has been invaluable. Furthermore, the tool’s capability to connect with other systems, such as the MYO and other dialers, significantly enhances the dialing process, allowing seamless interaction with customers and streamlining sales operations. I really appreciate the tool's ability to download tagging dumps, enabling me to check customer interactions and effectively classify sales and non-sales business based on tagging. This feature helps in organizing vast amounts of data into meaningful insights, which are crucial for sales strategy formulation. Overall, these functionalities promote a more organized workflow, ensuring that everything I need is at my fingertips.
What do you dislike about the product?
I find the report customization challenging as it was initially difficult to tailor the data to our needs. There is a significant missing element in the CRM reports, specifically the inability to view all interactions with a customer. This means that if a customer connects multiple times, the report only shows the interaction from the last call. This lack of complete interaction history limits the ability to track attempts made for customer conversion or denial.
What problems is the product solving and how is that benefiting you?
I use LeadSquared Sales CRM to download and classify customer interactions, connect with dialers, and efficiently share insights with clients, enhancing our sales processes.
Rajat B.
Senior Data Analyst
Reviewed on Oct 07, 2025
Review provided by G2
What do you like best about the product?
LeadSquared automatically classified and scored leads based on their likelihood to convert and routed high-priority leads to the most experienced agents.
The platform sent instant autoresponder emails and allowed agents to follow up quickly through integrated mobile apps.
The platform sent instant autoresponder emails and allowed agents to follow up quickly through integrated mobile apps.
What do you dislike about the product?
delays in implementation and slow responses or insufficient help from customer support, especially after the sale is completed. Some experienced frequent changes in support representatives or developers during onboarding, leading to confusion and extended setup times
What problems is the product solving and how is that benefiting you?
often lost out on potential conversions because leads from the website, calls, and social media were scattered and sometimes went unnoticed or were followed up too late. With LeadSquared, all leads are automatically captured in one place, scored based on engagement, and routed to the right salesperson for follow-up.
Somesh G.
Best for B2C business management
Reviewed on Oct 02, 2025
Review provided by G2
What do you like best about the product?
The CRM is intuitive, fast, and helps our team stay on top of every lead without hassle.
What do you dislike about the product?
Mobile app functionality is not as smooth as the desktop version.
What problems is the product solving and how is that benefiting you?
LeadSquared helps us manage leads efficiently, automate follow-ups, and track our sales pipeline in real-time. This ensures no opportunity is missed, improves team productivity, and provides better visibility into our sales performance
Ashish G.
Good but needs some improvements
Reviewed on Oct 02, 2025
Review provided by G2
What do you like best about the product?
It is an easy-to-use interface with a customised workflow, including lead capturing, tracking with lead distribution automations. Also, it is easy to integrate the third parties marketing tools such as Facebook, Google Ads, WhatsApp, etc. The mobile App is also very user-friendly for the sales operations to maintain the lead activity.
What do you dislike about the product?
This CRM sometimes feels a bit slow when we are trying to fix some advanced automations, as well as sometimes facing server down problems, i.e. 501 error. Also, the major problem is that the customer support, especially dedicated POC members, can improve their response time to resolve the clients' queries.
What problems is the product solving and how is that benefiting you?
After requesting the LSQ tech support team, they set up new email & WhatsApp message automations for us based on the lead source captured.
Kartik T.
wonderful for data management , sales and marketing
Reviewed on Oct 02, 2025
Review provided by G2
What do you like best about the product?
easy integration , marketing ease , data management
What do you dislike about the product?
nothing bad , all aligned best crm in town
What problems is the product solving and how is that benefiting you?
the best part about it is sales management , leads , data and marketing