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269 reviews
from and

External reviews are not included in the AWS star rating for the product.


    Logistics and Supply Chain

Adaptable CRM, Slight Learning Curve

  • December 07, 2025
  • Review provided by G2

What do you like best about the product?
I like LeadSquared Sales CRM for its adaptability and flexibility. It solves the agent's daily activities effectively, allowing me to add any condition for daily chase bases at an agent level. Being able to make my own condition and store the data is quite beneficial.
What do you dislike about the product?
I find the initial setup a little bit difficult for understanding. I think there could be improvements or additions in terms of changes and simplicity.
What problems is the product solving and how is that benefiting you?
LeadSquared Sales CRM solves agent daily activity problems. It's adaptable and flexible, allowing me to add conditions for daily tasks and store data.


    Gautham D.

User-Friendly CRM That Excels in Sales and Support

  • December 05, 2025
  • Review provided by G2

What do you like best about the product?
Since 2019, I have been working with Leadsquared CRM at two different companies, and my experience continues through to 2025. My introduction to Leadsquared was at Unacademy, where I first learned to navigate and utilize the platform. Later, at PagarBook, I took on the responsibility of building and configuring the entire Leadsquared system from scratch. In my current role, I manage every aspect of Leadsquared, from daily operations to system creation and ongoing maintenance. It's notable that PagarBook is among the few organizations where the Leadsquared implementation was handled entirely in-house. I find Leadsquared to be a highly user-friendly solution, making it ideal for both sales and support teams. Its transparent and efficient workflow, from initial setup to full execution, leads me to consider it one of the top choices available. There customer support are quick and efficient and one of the best in the business.
What do you dislike about the product?
A couple of features would improve this CRM. They are currently working on it after my feedback.
What problems is the product solving and how is that benefiting you?
Managing leads and tasks is straightforward with this tool. The mobile application is user-friendly for the field sales team, which makes it a highly efficient solution.


    Kumar S.

The Best CRM with User-Friendly Options

  • December 05, 2025
  • Review provided by G2

What do you like best about the product?
Its the best CRM software with user friendly options
What do you dislike about the product?
Old version is better than the new as it has most of the facilities in a user friendly manner
What problems is the product solving and how is that benefiting you?
Follow ups , cleans maintance and scheduling tasks in bulk over all the function is very easy to use


    Sahil P.

Comprehensive Reports That Exceed Expectations

  • November 21, 2025
  • Review provided by G2

What do you like best about the product?
LSQ help us to get detailed analysis report
What do you dislike about the product?
Mobile application need to be more update
What problems is the product solving and how is that benefiting you?
LeadSquared integrates with numerous lead sources (online and offline) and uses set rules to instantly capture, score, and automatically assign the lead to the right sales representative.


    Nikhil Kumar T.

Seamless Lead Management and Sales Boost with Lead Squared CRM

  • November 21, 2025
  • Review provided by G2

What do you like best about the product?
Lead Squared CRM is an excellent platform for managing leads, automating workflows, and boosting sales productivity. Its intuitive interface, fast performance, and powerful tracking features make daily operations seamless. The support team is responsive and helpful. Overall, it’s a reliable and efficient CRM for growing businesses.
What do you dislike about the product?
Sometimes it works very slowly. And it have glitches.
What problems is the product solving and how is that benefiting you?
old version is better


    Anjali K.

Exceptionally User-Friendly and Effortless to Use

  • November 21, 2025
  • Review provided by G2

What do you like best about the product?
its a very user friendly and very easy to use also
What do you dislike about the product?
nothing to dislike about leadsquared its a very good crm
What problems is the product solving and how is that benefiting you?
finding leads and main the filters are very simple


    Darshani P.

User-Friendly and Effortless Lead Management

  • November 21, 2025
  • Review provided by G2

What do you like best about the product?
User friendly and helpful to manage my leads.
What do you dislike about the product?
Nothing as of now everything has been easy
What problems is the product solving and how is that benefiting you?
Old version is better than the new


    Sandeeep R.

Excellent Filters and Smooth Navigation

  • November 13, 2025
  • Review provided by G2

What do you like best about the product?
The filters, navigation, updates, and Converse chat all contribute to the overall experience. Each of these features plays a role in making the platform more user-friendly and efficient.
What do you dislike about the product?
The pop-ups aren't very effective because they show up on other tabs too. This means we have to refresh the entire tab, which results in losing any data we've already marked.
What problems is the product solving and how is that benefiting you?
The platform offers effective lead generation features along with useful filters for lead sources. This combination makes it easier to find and manage high-quality leads.


    Riyas A.

Automation and Tracking That Transform Lead Management

  • November 12, 2025
  • Review provided by G2

What do you like best about the product?
The automation and tracking features are a game changer — from capturing leads to nurturing them through personalized campaigns, everything feels smooth and efficient.
What do you dislike about the product?
There’s a slight learning curve when it comes to customization, and the mobile app could be a bit smoother. Apart from that, it works well for most day-to-day needs.
What problems is the product solving and how is that benefiting you?
It’s solving the problem of scattered lead management. Now all our leads, communications, and follow-ups are in one place, helping us stay organized and improve response time.


    Suraj V.

Powerful CRM with Customization Challenges

  • October 22, 2025
  • Review provided by G2

What do you like best about the product?
I find LeadSquared Sales CRM beneficial because it greatly facilitates information sharing and the generation of insights, particularly after creating master files. This efficiency in processing and sharing data with clients has been invaluable. Furthermore, the tool’s capability to connect with other systems, such as the MYO and other dialers, significantly enhances the dialing process, allowing seamless interaction with customers and streamlining sales operations. I really appreciate the tool's ability to download tagging dumps, enabling me to check customer interactions and effectively classify sales and non-sales business based on tagging. This feature helps in organizing vast amounts of data into meaningful insights, which are crucial for sales strategy formulation. Overall, these functionalities promote a more organized workflow, ensuring that everything I need is at my fingertips.
What do you dislike about the product?
I find the report customization challenging as it was initially difficult to tailor the data to our needs. There is a significant missing element in the CRM reports, specifically the inability to view all interactions with a customer. This means that if a customer connects multiple times, the report only shows the interaction from the last call. This lack of complete interaction history limits the ability to track attempts made for customer conversion or denial.
What problems is the product solving and how is that benefiting you?
I use LeadSquared Sales CRM to download and classify customer interactions, connect with dialers, and efficiently share insights with clients, enhancing our sales processes.