Nexthink Infinity is a cloud-native digital employee experience (DEX) platform that gives IT teams real-time visibility into devices, applications, and employee sentiment across the enterprise. It combines endpoint telemetry, employee feedback, and AI-driven insights so IT can detect issues early, automate remediation, and improve productivity. Deploy it through AWS Marketplace to speed up procurement and consolidate billing.
Nexthink Infinity is a digital employee experience platform that helps IT organizations understand and improve how employees experience technology at work. It collects data from endpoints, applications, networks, and collaboration tools, and pairs it with employee sentiment gathered through targeted surveys and campaigns. Instead of relying on tickets and manual troubleshooting, IT gets a continuous, unified view of digital workplace health, so it can spot performance problems, security and compliance gaps, and adoption challenges as they emerge.
Beyond visibility, Infinity helps teams act. Automated workflows and remote actions can resolve common issues, such as restarting a failing service, clearing a cache, or applying a configuration fix, often before the employee notices a problem. Service desk teams can diagnose issues faster with real-time context, while IT leaders can use analytics to prioritize investments, track the impact of changes like OS migrations and software rollouts, and measure improvement over time. Built-in AI capabilities help surface anomalies, summarize insights, and guide next steps, which reduces the time spent investigating and reporting.
Available through AWS Marketplace, Nexthink Infinity fits into your existing AWS procurement and billing, so you can use committed spend and simplify purchasing and vendor management. The platform is designed to scale across large, distributed workforces and integrates with common IT service management, identity, and security tools, so it works alongside your current operations. The result is fewer disruptions, lower support costs, and a better day-to-day experience for employees.
AWS Marketplace now accepts line of credit payments through the PNC Vendor Finance program. This program is available to select AWS customers in the US, excluding NV, NC, ND, TN, & VT.
Pricing is based on the duration and terms of your contract with the vendor. This entitles you to a specified quantity of use for the contract duration. If you choose not to renew or replace your contract before it ends, access to these entitlements will expire.
Additional AWS infrastructure costs may apply. Use the AWS Pricing Calculator to estimate your infrastructure costs.
Nexthink Infinity sells as four separate contract dimensions, each priced by Units. You choose the modules that fit your needs and pay per unit for each. Workplace Experience covers seeing, diagnosing, and fixing digital workplace issues across endpoints. Employee Engagement supports two-way employee communications. Application Experience gives visibility into how applications perform and are used. Amplify puts insights and remediation into service desk agent workflows. These dimensions are independent options rather than ranked tiers. Pricing scales with the number of units you commit to for each module you select.
Top-of-mind questions for buyers
What counts as one Unit for billing across these modules?
Each module is billed by Units. The listing defines the price per unit but does not specify what a single unit maps to, such as an employee, device, or endpoint. Confirm the exact unit definition with the vendor before committing, since counting rules affect your total for each module.
If I buy more than one module, how do the charges combine on my bill?
Each module is a separate contract dimension priced by Units. Charges add together across the modules you select, billed independently per unit for each. Buying Workplace Experience, Application Experience, Employee Engagement, and Amplify produces four separate line items that sum on the same invoice.
Can I start with one module and add others later?
The four modules are independent options rather than ranked tiers, so you can select only the ones you need. Because each is a separate per-unit contract, adding another module means committing to units for that module. Contact the vendor to confirm how mid-term additions are handled.
Request a private offer to receive a custom quote.
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Nexthink Infinity - the market's first automation and remediation platform - delivers unparalleled visibility across all environments so all IT teams can continuously improve the digital workplace to optimize productivity and cost.
Nexthink Infinity - the market's first automation and remediation platform - delivers unparalleled visibility across all environments so all IT teams can continuously improve the digital workplace to optimize productivity and cost.
Nexthink Infinity - the market's first automation and remediation platform - delivers unparalleled visibility across all environments so all IT teams can continuously improve the digital workplace to optimize productivity and cost.
Nexthink Infinity - the market's first automation and remediation platform - delivers unparalleled visibility across all environments so all IT teams can continuously improve the digital workplace to optimize productivity and cost.
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