Sold by: NEXTHINK FRANCE
Nexthink Infinity - the market's first automation and remediation platform - delivers unparalleled visibility across all environments so all IT teams can continuously improve the digital workplace to optimize productivity and cost.
Sold by: NEXTHINK FRANCE
Overview
Nexthink Infinity - the market's first automation and remediation platform - delivers unparalleled visibility across all environments so all IT teams can continuously improve the digital workplace to optimize productivity and cost.
Highlights
- See; Diagnose; Fix
Details
Features and programs
Financing for AWS Marketplace purchases
AWS Marketplace now accepts line of credit payments through the PNC Vendor Finance program. This program is available to select AWS customers in the US, excluding NV, NC, ND, TN, & VT.
Pricing
Pricing is based on contract duration. You pay upfront or in installments according to your contract terms with the vendor. This entitles you to a specified quantity of use for the contract duration. If you choose not to renew or replace your contract before it ends, access to these entitlements will expire.
Dimension | Description | Cost/36 months |
|---|---|---|
Workplace Experience | See, diagnose, and fix digital workplace issues | $2,400.00 |
Vendor refund policy
No refunds
Legal
Vendor terms and conditions
Upon subscribing to this product, you must acknowledge and agree to the terms and conditions outlined in the vendor's End User License Agreement (EULA) .
Content disclaimer
Vendors are responsible for their product descriptions and other product content. AWS does not warrant that vendors' product descriptions or other product content are accurate, complete, reliable, current, or error-free.
Delivery details
Software as a Service (SaaS)
SaaS delivers cloud-based software applications directly to customers over the internet. You can access these applications through a subscription model. You will pay recurring monthly usage fees through your AWS bill, while AWS handles deployment and infrastructure management, ensuring scalability, reliability, and seamless integration with other AWS services.
Resources
Vendor resources
Support
Vendor support
AWS infrastructure support
AWS Support is a one-on-one, fast-response support channel that is staffed 24x7x365 with experienced and technical support engineers. The service helps customers of all sizes and technical abilities to successfully utilize the products and features provided by Amazon Web Services.
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Customer reviews
Steve L.
Our Journey
Reviewed on Nov 22, 2024
Review provided by G2
What do you like best about the product?
We have been on our journey goingon 1 year since this implimenation we have managed > 95K endpoints (Windows, Mac, VDI), targeting them with over 47 remote actions, 70 Applications with performance measurements, 22 software packages tracked via software metering, and 5 published campaign. we have already seen measurable reduction of helpdesk tickets.
What do you dislike about the product?
One update I would like to see in the future is more scheduling options in the remote actions that include a maintnace window.
What problems is the product solving and how is that benefiting you?
One of our latest issues we have tackled was Teams versioning clean up in our environment, With nexthink we were able to have a more targeted approach vs. targeting the whole envoronment.
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Pharmaceuticals
Nexthink Data - Power and Opportunity
Reviewed on Nov 19, 2024
Review provided by G2
What do you like best about the product?
Nexthink provides valueable insight into a large data set of PC related telemetry, use and web based application which when properly mined and used, offer the opportunity to create quick effective solutions to solve PC related issues, insights into user activities, resource scoping and consumption and compliance. It is integratable into numerous systems and offer lots of possibilities to creatively problem solve and provide enterprise insight. From data gather, to automation, alerting, orchestration, and communication, Nexthink is second to none.
What do you dislike about the product?
The length of data retention is still a slight limitation of the product. Currently it provides 30 days and it would be of extreme benefit to expand this to at least 60 days. This allows more scoping and investigational work to be done to figure out when issues started and how they were potentially solved through updates, patchings or automations available.
What problems is the product solving and how is that benefiting you?
Currently we have a vast array of self heal, on-demand, and API called automations that provide quick easy solutions to issues detected by nexthink, used by technicians to cut down time to resolve, and called through utterances through our chatbot. Additionally, we used Nexthink to monitor our environment for issues, help scope enterprise issues and guard the resources of our machines through constant agent monitor built into our change process and continouing state operations.
Liam W.
Nexthink enabled smarter ways of working and resolving issues at scale
Reviewed on Nov 18, 2024
Review provided by G2
What do you like best about the product?
The community interaction and user idea implementation.
The holistic and modular product mechanisms allowing me to get what i want out of it
The holistic and modular product mechanisms allowing me to get what i want out of it
What do you dislike about the product?
some key products of Nexthink are locked behind a paywall
What problems is the product solving and how is that benefiting you?
Nexthink is helping us solve various problems at scale rather than locally on a device. It allows us to take an issue, identify indicators for that issue in nexthink, and then be able to identify any other devices that have that issue, where we can then apply quick (sometimes automated) fixes
Nexthink has come in particulalry helpful for asset management and overviews of our estate
Nexthink has come in particulalry helpful for asset management and overviews of our estate
Alejandro P.
Nexthink: An incredible tool to go beyond IT excellence
Reviewed on Nov 18, 2024
Review provided by G2
What do you like best about the product?
The great capacity it brings for proactive and preventive IT support.
What do you dislike about the product?
The DEX Score has capacity to be improved.
What problems is the product solving and how is that benefiting you?
With Nexthink we are able to offer preventive and proactive IT support, being able to discover issues before it becomes massive disrupting employee productivity.
Airlines/Aviation
Nexthink install experience in the Transporation industry.
Reviewed on Oct 31, 2024
Review provided by G2
What do you like best about the product?
Identifying problem trends.
Proactively fixing issues.
Works over the internet.
Proactively fixing issues.
Works over the internet.
What do you dislike about the product?
Deleting records is non intuitive. Must upload CSV files.
Updating library content wipes out our custom settings.
Sometimes content that is out of date or has an update (such as an RA) does not appear in the RA section, only in the Library and you are unable to verify custom settings.
Updating library content wipes out our custom settings.
Sometimes content that is out of date or has an update (such as an RA) does not appear in the RA section, only in the Library and you are unable to verify custom settings.
What problems is the product solving and how is that benefiting you?
Disk space.
User profiles.
SCCM Client Health.
User profiles.
SCCM Client Health.