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    Nexthink Infinity Platform

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    Nexthink Infinity - the market's first automation and remediation platform - delivers unparalleled visibility across all environments so all IT teams can continuously improve the digital workplace to optimize productivity and cost.
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    Nexthink Infinity Platform

     Info

    Overview

    Nexthink Infinity - the market's first automation and remediation platform - delivers unparalleled visibility across all environments so all IT teams can continuously improve the digital workplace to optimize productivity and cost.

    Highlights

    • See; Diagnose; Fix

    Details

    Delivery method

    Features and programs

    Financing for AWS Marketplace purchases

    AWS Marketplace now accepts line of credit payments through the PNC Vendor Finance program. This program is available to select AWS customers in the US, excluding NV, NC, ND, TN, & VT.
    Financing for AWS Marketplace purchases

    Pricing

    Nexthink Infinity Platform

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    Pricing is based on contract duration. You pay upfront or in installments according to your contract terms with the vendor. This entitles you to a specified quantity of use for the contract duration. If you choose not to renew or replace your contract before it ends, access to these entitlements will expire.

    36-month contract (1)

     Info
    Dimension
    Description
    Cost/36 months
    Workplace Experience
    See, diagnose, and fix digital workplace issues
    $2,400.00

    Vendor refund policy

    No refunds

    Legal

    Vendor terms and conditions

    Upon subscribing to this product, you must acknowledge and agree to the terms and conditions outlined in the vendor's End User License Agreement (EULA) .

    Content disclaimer

    Vendors are responsible for their product descriptions and other product content. AWS does not warrant that vendors' product descriptions or other product content are accurate, complete, reliable, current, or error-free.

    Usage information

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    Delivery details

    Software as a Service (SaaS)

    SaaS delivers cloud-based software applications directly to customers over the internet. You can access these applications through a subscription model. You will pay recurring monthly usage fees through your AWS bill, while AWS handles deployment and infrastructure management, ensuring scalability, reliability, and seamless integration with other AWS services.

    Resources

    Support

    Vendor support

    AWS infrastructure support

    AWS Support is a one-on-one, fast-response support channel that is staffed 24x7x365 with experienced and technical support engineers. The service helps customers of all sizes and technical abilities to successfully utilize the products and features provided by Amazon Web Services.

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    Customer reviews

    Ratings and reviews

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    288 external reviews
    External reviews are sourced from G2  and are not included in the star rating for this product.
    ROWTHUPILLAI ISMAIL S.

    DEX managing platform

    Reviewed on Dec 25, 2024
    Review provided by G2
    What do you like best about the product?
    first is the user interface and interaction, visuval dashboards are good, connection with end device is better. there are many things to learn out of it.
    What do you dislike about the product?
    seacrhing particular things is difficult, itis difficult for a newbee to use the platform.price is ok if they give some offer, itegration is bit complex.
    What problems is the product solving and how is that benefiting you?
    main usecase i built out of this is like causal prediction which is kind of predicting the enduser metrics and solve problem based on the issue
    Maheswari S.

    Digital Employee Experience platfrom all at one stop

    Reviewed on Dec 24, 2024
    Review provided by G2
    What do you like best about the product?
    Nexthink is really helpful when it comes to improving Digital Employee Experience (DEX). It gives a complete overview of IT systems affect employee productivity and satisfaction.The DEX score feature because it combines technical performance data and employee feedback was good and to spot and fix problems. The real-time analytics is another good feature, identify issues quickly and fix them before
    What do you dislike about the product?
    I found a bit challenging is the setup process,it is complicated for first-time users. It takes some time to get into it and make understand all the features to use full. The pricing is bit high sometimes integrating with other tools kindoff difficult.
    What problems is the product solving and how is that benefiting you?
    makeing employee productivity at it best was a consirence in my point so making it into line was a best benifit out of it
    Sriram M.

    Helpful insight tool

    Reviewed on Dec 23, 2024
    Review provided by G2
    What do you like best about the product?
    connection between client devices, the NQLlanguage is new and the dashboard are easy to view and get information about the end device
    What do you dislike about the product?
    few time nql i dont get it. i prefer more than then ps script. easly coustomisalbe in ps script but i find little out off not full controll here
    What problems is the product solving and how is that benefiting you?
    automation and prediting the cause before they appeare and make emloye exprence better that is what we do in our organisation
    Gopi K.

    Best remote monitoring and actions deploying. Never had any issues with script deploying

    Reviewed on Dec 20, 2024
    Review provided by G2
    What do you like best about the product?
    With Nextthink, it was easy to deploy scripts and monitor deployment as well. Normally I'd face lots of issues with winrm when using a mid-server to deploy scripts on a remote machine.
    What do you dislike about the product?
    A few things about NQL is i am unable to see all stats i'd require. For example.. How many users in a city have logged into this machine. But instead, I can only see for a number of machines in different cities.
    What problems is the product solving and how is that benefiting you?
    Nexthink solves issue where a user would normally need to take his machine to IT to get his fixed. But now fixes and updates are remotely done. So, I would be able to push any new application installation or updates easily to multiple machines without needing to physically do it. I would just need to install nexthink collector, and I could even see stats of user's usage of various apps and his producitivity.
    ravi s.

    My nexthink user experience

    Reviewed on Dec 20, 2024
    Review provided by G2
    What do you like best about the product?
    Nexthink’s interface is intuitive and user-friendly. The real-time visibility and insights Nexthink offers make it easy to spot issues and trends. It's ability in tracking device performance, application health, and user experience in real-time. We use Nexthink to do periodic reviews and reports to assess device health and application performance.
    What do you dislike about the product?
    Nexthink’s initial setup and deployment is not as good as it can be. We face some occasional failures during setup
    What problems is the product solving and how is that benefiting you?
    We get visibility into the end user experience. We receive real-time insights into performance, user issues, and experiences. We are not just reactive anymore. Nexthink’s proactive monitoring and AI-driven insights allows our team to identify potential issues before they affect users. It helps us quickly identify and resolve incidents, reducing the time spent on dealing with issues.
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