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    Nexthink Infinity Platform

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    Deployed on AWS
    Nexthink Infinity - the market's first automation and remediation platform - delivers unparalleled visibility across all environments so all IT teams can continuously improve the digital workplace to optimize productivity and cost.
    4.6

    Overview

    Nexthink Infinity - the market's first automation and remediation platform - delivers unparalleled visibility across all environments so all IT teams can continuously improve the digital workplace to optimize productivity and cost.

    Highlights

    • See; Diagnose; Fix

    Details

    Delivery method

    Deployed on AWS
    New

    Introducing multi-product solutions

    You can now purchase comprehensive solutions tailored to use cases and industries.

    Multi-product solutions

    Features and programs

    Buyer guide

    Gain valuable insights from real users who purchased this product, powered by PeerSpot.
    Buyer guide

    Financing for AWS Marketplace purchases

    AWS Marketplace now accepts line of credit payments through the PNC Vendor Finance program. This program is available to select AWS customers in the US, excluding NV, NC, ND, TN, & VT.
    Financing for AWS Marketplace purchases

    Pricing

    Nexthink Infinity Platform

     Info
    Pricing is based on the duration and terms of your contract with the vendor. This entitles you to a specified quantity of use for the contract duration. If you choose not to renew or replace your contract before it ends, access to these entitlements will expire.
    Additional AWS infrastructure costs may apply. Use the AWS Pricing Calculator  to estimate your infrastructure costs.

    36-month contract (1)

     Info
    Dimension
    Description
    Cost/36 months
    Workplace Experience
    See, diagnose, and fix digital workplace issues
    $2,400.00

    Vendor refund policy

    No refunds

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    Legal

    Vendor terms and conditions

    Upon subscribing to this product, you must acknowledge and agree to the terms and conditions outlined in the vendor's End User License Agreement (EULA) .

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    Vendors are responsible for their product descriptions and other product content. AWS does not warrant that vendors' product descriptions or other product content are accurate, complete, reliable, current, or error-free.

    Usage information

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    Delivery details

    Software as a Service (SaaS)

    SaaS delivers cloud-based software applications directly to customers over the internet. You can access these applications through a subscription model. You will pay recurring monthly usage fees through your AWS bill, while AWS handles deployment and infrastructure management, ensuring scalability, reliability, and seamless integration with other AWS services.

    Resources

    Vendor resources

    Support

    Vendor support

    AWS infrastructure support

    AWS Support is a one-on-one, fast-response support channel that is staffed 24x7x365 with experienced and technical support engineers. The service helps customers of all sizes and technical abilities to successfully utilize the products and features provided by Amazon Web Services.

    Product comparison

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    Updated weekly

    Accolades

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    Top
    10
    In Vulnerability and Patch Management

    Customer reviews

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    Sentiment is AI generated from actual customer reviews on AWS and G2
    Reviews
    Functionality
    Ease of use
    Customer service
    Cost effectiveness
    Positive reviews
    Mixed reviews
    Negative reviews

    Overview

     Info
    AI generated from product descriptions
    Digital Environment Monitoring
    Provides comprehensive visibility across multiple IT environments and digital workplaces
    Automation Platform
    Enables continuous improvement and automated management of digital infrastructure
    Diagnostic Capabilities
    Offers advanced diagnostic tools for identifying and analyzing IT system performance and issues
    Remediation Framework
    Supports automated problem resolution and system optimization processes
    Cross-Environment Analysis
    Delivers insights and management capabilities across diverse technological ecosystems
    Digital Environment Monitoring
    Provides comprehensive visibility across multiple IT environments and digital workplaces
    Automation Platform
    Enables continuous improvement and automated management of digital infrastructure
    Diagnostic Capabilities
    Offers advanced diagnostic tools for identifying and analyzing IT system performance and issues
    Remediation Framework
    Supports automated problem resolution and system optimization processes
    Cross-Environment Analysis
    Delivers insights and management capabilities across diverse technological ecosystems
    Endpoint Management
    Centralized platform for comprehensive management, deployment, and control of endpoints
    Vulnerability Remediation
    Automated identification and resolution of patch-based security vulnerabilities across infrastructure
    Real-time Monitoring
    Provides continuous visibility and tracking of endpoint status and performance
    Security Automation
    Integrated security capabilities for proactive threat detection and mitigation
    Remote Endpoint Control
    Enables remote management, configuration, and administration of distributed endpoints

    Contract

     Info
    Standard contract
    No

    Customer reviews

    Ratings and reviews

     Info
    4.6
    380 ratings
    5 star
    4 star
    3 star
    2 star
    1 star
    79%
    19%
    2%
    0%
    0%
    2 AWS reviews
    |
    378 external reviews
    External reviews are from G2  and PeerSpot .
    Mohammed R.

    Real-Time Insights Make Monitoring Effortless

    Reviewed on Jan 13, 2026
    Review provided by G2
    What do you like best about the product?
    The platform provides real-time visibility into performance and usage, allowing me to effectively monitor key metrics.
    What do you dislike about the product?
    The extension could be improved to handle operations more effectively during periods of high traffic.
    What problems is the product solving and how is that benefiting you?
    The platform allows for proactive issue detection, automation, metric monitoring, and performance tracking.
    Pharmaceuticals

    Real-Time Insights That Empower IT Teams

    Reviewed on Jan 13, 2026
    Review provided by G2
    What do you like best about the product?
    It is used for digital employee experience platform that provide IT teams with real time analysis
    What do you dislike about the product?
    Step learning curve and high cost and need to be used for all the organisation
    What problems is the product solving and how is that benefiting you?
    It must robust application to all the business and required the good view of analytical
    Deana M.

    Insightful User Sentiment Visualization Elevates Monitoring

    Reviewed on Jan 10, 2026
    Review provided by G2
    What do you like best about the product?
    The sentiments of the users versus the technical metrics are visualized, and it is an advancement. It lets you observe that though the processor consumption appears normal, the large latency truly annoys the user. This situation channels the dichotomy between green dashboards and angry support tickets that prove that the system is solely fine as the user claims.
    What do you dislike about the product?
    To fully benefit from the investigations, you must master a specific syntax, which can hinder quick ad hoc analysis. The steep learning curve makes it difficult for casual users to explore the data freely without undergoing specialized training.
    What problems is the product solving and how is that benefiting you?
    It is necessary software in the case of managing fleets of large corporations whose user experience is a KPI. It offers the visibility to maximize the digital workplace but is excessive in small environments. It makes IT proactive as opposed to reactive. It minimizes the number of helpdesk tickets, hence allowing time to be used on real improvements.
    Andria H.

    Seamless Integration and Powerful Analytics

    Reviewed on Jan 06, 2026
    Review provided by G2
    What do you like best about the product?
    It has seamless integration with existing IT ecosystems.
    It has an intuitive customizable dashboard with great reporting and analytic capabilities.
    What do you dislike about the product?
    The tool is a bit complex to set up for new users and can also be expensive for small organizations.
    What problems is the product solving and how is that benefiting you?
    This tool provides real-time visibility on employees devices so we are able to monitor their networks, apps and endpoints thus helping us maintain a well streamline workflow as we never experience downtime.
    Suho K.

    Comprehensive Monitoring, But Employee Experience Needs Improvement

    Reviewed on Jan 06, 2026
    Review provided by G2
    What do you like best about the product?
    Nexthink has proven to be extremely valuable for our IT team, enabling us to effectively monitor and diagnose technology issues that employees encounter, as well as track productivity. This tool is both comprehensive and supportive, helping our team not only to prevent problems from arising over time but also to address them promptly as they occur.
    What do you dislike about the product?
    This service can be quite complex, with a steep learning curve before you can use it confidently. Additionally, it provides an overwhelming amount of data and information, which requires significant refinement before it becomes truly useful. On top of that, it is also a relatively expensive option.
    What problems is the product solving and how is that benefiting you?
    Nexthink has been instrumental in providing thorough oversight of employees from a technology perspective, as well as in managing IT infrastructure in a highly comprehensive and sophisticated manner.
    View all reviews