My nexthink user experience
What do you like best about the product?
Nexthink’s interface is intuitive and user-friendly. The real-time visibility and insights Nexthink offers make it easy to spot issues and trends. It's ability in tracking device performance, application health, and user experience in real-time. We use Nexthink to do periodic reviews and reports to assess device health and application performance.
What do you dislike about the product?
Nexthink’s initial setup and deployment is not as good as it can be. We face some occasional failures during setup
What problems is the product solving and how is that benefiting you?
We get visibility into the end user experience. We receive real-time insights into performance, user issues, and experiences. We are not just reactive anymore. Nexthink’s proactive monitoring and AI-driven insights allows our team to identify potential issues before they affect users. It helps us quickly identify and resolve incidents, reducing the time spent on dealing with issues.
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