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    Nexthink Infinity

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    Deployed on AWS
    Nexthink Infinity - the market's first automation and remediation platform - delivers unparalleled visibility across all environments so all IT teams can continuously improve the digital workplace to optimize productivity and cost.
    4.6

    Overview

    Nexthink Infinity - the market's first automation and remediation platform - delivers unparalleled visibility across all environments so all IT teams can continuously improve the digital workplace to optimize productivity and cost.

    Highlights

    • See; Diagnose; Fix

    Details

    Delivery method

    Deployed on AWS
    New

    Introducing multi-product solutions

    You can now purchase comprehensive solutions tailored to use cases and industries.

    Multi-product solutions

    Features and programs

    Financing for AWS Marketplace purchases

    AWS Marketplace now accepts line of credit payments through the PNC Vendor Finance program. This program is available to select AWS customers in the US, excluding NV, NC, ND, TN, & VT.
    Financing for AWS Marketplace purchases

    Pricing

    Nexthink Infinity

     Info
    Pricing is based on the duration and terms of your contract with the vendor. This entitles you to a specified quantity of use for the contract duration. If you choose not to renew or replace your contract before it ends, access to these entitlements will expire.
    Additional AWS infrastructure costs may apply. Use the AWS Pricing Calculator  to estimate your infrastructure costs.

    12-month contract (4)

     Info
    Dimension
    Description
    Cost/12 months
    Workplace Experience
    Nexthink Workplace Experience
    $2,400.00
    Employee Engagement
    Nexthink Employee Engagement
    $2,400.00
    Application Experience
    Nexthink Application Experience
    $2,400.00
    Amplify
    Nexthink Amplify
    $2,400.00

    AI Insights

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    Dimensions summary

    This listing sells four separate modules of the Nexthink Infinity platform, each billed by Units under a contract term. You can buy Workplace Experience, Employee Engagement, Application Experience, and Amplify independently, so you pick the capabilities you need. Workplace Experience covers endpoint visibility, diagnostics, and remediation. Employee Engagement handles two-way employee communications. Application Experience tracks application performance, usage, and adoption. Amplify equips service desk agents with insights and one-click fixes. Each module is priced per Unit, so your total scales with the quantity of Units you commit to across the term.

    Top-of-mind questions for buyers

    Each module bills per Unit under a contract term. The listing does not spell out whether a Unit maps to an employee, a device, or an endpoint. Confirm the exact Unit definition for Workplace Experience, Employee Engagement, Application Experience, and Amplify with the vendor before committing.
    You buy each module separately, so each is priced per Unit on its own. If you buy several, the charges add together rather than blending into one rate. Your total is the sum of Units committed across each module you select.
    Each module is sold independently, so you can pick only the capabilities you need now. Workplace Experience, Employee Engagement, Application Experience, and Amplify are separate purchases. To add another module later, arrange the additional Unit commitment with the vendor.
    www.nexthink.com+3
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    Vendor terms and conditions

    Upon subscribing to this product, you must acknowledge and agree to the terms and conditions outlined in the vendor's End User License Agreement (EULA) .

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    Usage information

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    Delivery details

    Software as a Service (SaaS)

    SaaS delivers cloud-based software applications directly to customers over the internet. You can access these applications through a subscription model. You will pay recurring monthly usage fees through your AWS bill, while AWS handles deployment and infrastructure management, ensuring scalability, reliability, and seamless integration with other AWS services.

    Support

    Vendor support

    AWS infrastructure support

    AWS Support is a one-on-one, fast-response support channel that is staffed 24x7x365 with experienced and technical support engineers. The service helps customers of all sizes and technical abilities to successfully utilize the products and features provided by Amazon Web Services.

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    Customer reviews

    Ratings and reviews

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    4.6
    420 ratings
    5 star
    4 star
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    1 star
    79%
    19%
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    0 AWS reviews
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    420 external reviews
    External reviews are from G2 .
    Joe B.

    Nexthink Delivers Clear Fleet Health Insights and Actionable Improvements

    Reviewed on Oct 22, 2026
    Review provided by G2
    What do you like best about the product?
    Nexthink gives us insight into the health and usability of our fleet and the ability to take action and make improvements
    What do you dislike about the product?
    There is a lot of data and a lot of capability. Turning insight into remote actions and workflows has a learning curve
    What problems is the product solving and how is that benefiting you?
    We have a better understanding of hardware utilization and that is helping to drive better decisions in hardware standards. We are able to easily see when there are software problems and remediate fleet wide.
    Civil Engineering

    Easy to Use and Great for Deep Endpoint Performance Insights

    Reviewed on Oct 22, 2026
    Review provided by G2
    What do you like best about the product?
    I like the ease of use and how it enables anyone to look deeper into endpoint performance
    What do you dislike about the product?
    It doesn't seem like the data I currently have is really that actionable, but I'm sure that might change with Spark
    What problems is the product solving and how is that benefiting you?
    Nexthink is helping us understand what our endpoint behavior is without bothering the users
    Michael W.

    Proactive Fleet Insights That Reduce Support, Limited by Data Retention

    Reviewed on Oct 21, 2026
    Review provided by G2
    What do you like best about the product?
    I use Nexthink to track and maintain our laptop fleet, and Spark helps us proactively resolve laptop issues. I like that Nexthink helps me understand how our fleet is doing and find fleet-wide patterns and root causes we can engineer out to reduce support needs. Spark, Agentic, Amplify, and Forge look pretty cool. The Agentic layer helps resolve issues, document what we fixed and how in our knowledge, and teach others to use the data and tools to fix real issues in the field for our user population. It’s making real dents in our support workloads in a good way. Setup was good; I had a good PS person, and our account rep helped guide us a lot. It gave us a good foundation that I still view as a good investment two years later.
    What do you dislike about the product?
    I don’t like that my data falls off after a certain number of months or days. I know storage isn’t free, but I can’t look for patterns going back a year if I only have a limited number of months of data to work with.
    What problems is the product solving and how is that benefiting you?
    I use Nexthink to track and maintain our laptop fleet, understand end-user challenges, and find fleet-wide patterns so we can engineer out root causes and reduce support needs. Its agentic layer helps resolve issues, document fixes, and teach others to fix field issues, reducing our support workload.
    Jeetender K.

    Intuitive Workspace, Powerful Visibility—But Data Accuracy Needs Work

    Reviewed on Oct 20, 2026
    Review provided by G2
    What do you like best about the product?
    I like Nexthink’s intuitive, simple, user-friendly interface. Workspace makes it easy to find the information I need, from basic information to analysis, comparison charts, suggestions, guides, and steps for achieving an objective. I find that very helpful. Monitoring over 100 applications is the feature I find most useful because it gives us visibility into their usage, utilization, and health, and the module keeps evolving. Nexthink also gives us visibility into the estate’s health and status and users’ application experience, helping us pinpoint where that experience may be degraded and support users proactively rather than reactively.
    What do you dislike about the product?
    I’d like Nexthink to make it easier to pinpoint exactly what is causing an issue on an end user’s device. Some parameter and data calculations are too complex and don’t make sense to me, even when I read the documentation or get an explanation from support. The numbers can also be incorrect: for example, Nexthink may show that a user used their laptop for 3 hours when they typically used it for 8. The overall DEX score calculation can be confusing too, especially when the documentation says it reflects an average or the experience most users have, but scores in my environment don’t seem to line up clearly.
    What problems is the product solving and how is that benefiting you?
    Nexthink gives us visibility into the health and status of our entire estate and the end-user experience across applications, including where that experience is suffering or getting degraded, so we can pinpoint where a problem may be occurring.
    Vesna S.

    Proactive Insights and DEX Scoring Pinpoint PC Issues

    Reviewed on Oct 13, 2026
    Review provided by G2
    What do you like best about the product?
    I like Nexthink’s proactive approach and the DEX score. It gives me very good analysis of what’s happening on a PC and helps me diagnose the root cause of an issue better. The initial setup was good.
    What do you dislike about the product?
    nothing
    What problems is the product solving and how is that benefiting you?
    I use Nexthink for a proactive approach. I like the DEX score and its analysis of what’s happening on a PC, which helps me diagnose the root cause of an issue better.
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