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    Arctic Wolf Managed Detection and Response (MDR)

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    Sold by: Arctic Wolf 
    Arctic Wolf Managed Detection and Response (MDR) provides 24x7 monitoring of your networks, endpoints, and cloud environments to help you detect, respond, and recover from modern cyber attacks.
    Listing Thumbnail

    Arctic Wolf Managed Detection and Response (MDR)

     Info
    Sold by: Arctic Wolf 

    Overview

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    Arctic Wolf Managed Detection and Response (MDR) provides 24x7 monitoring of your networks, endpoints, and cloud environments to help you detect, respond, and recover from modern cyber attacks.

    What makes Arctic Wolf uniquely effective is the combination of our Concierge Security Team and The Arctic Wolf Platform. Together, they are the foundation of our solutions that enable us to deliver unprecedented security outcomes for our customers.

    Highlights

    • 24x7 Continuous Monitoring: Your environment is monitored for threats and risks around the clock, allowing you to focus on other important areas of your business.
    • Managed Investigations and Guided Response: Detect and respond to critical security incidents within minutes to prevent the spread of threats.
    • Named Security Experts: Trusted security advisors with years of cloud expertise operate as or an extension of your existing IT team.

    Details

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    Delivery method

    Features and programs

    Financing for AWS Marketplace purchases

    AWS Marketplace now accepts line of credit payments through the PNC Vendor Finance program. This program is available to select AWS customers in the US, excluding NV, NC, ND, TN, & VT.
    Financing for AWS Marketplace purchases

    Pricing

    Arctic Wolf Managed Detection and Response (MDR)

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    Pricing is based on contract duration. You pay upfront or in installments according to your contract terms with the vendor. This entitles you to a specified quantity of use for the contract duration. If you choose not to renew or replace your contract before it ends, access to these entitlements will expire.

    12-month contract (2)

     Info
    Dimension
    Description
    Cost/12 months
    Cost savings %
    MDR Basic
    Monitor up to 100 users with MDR
    $44,000.00
    6%
    Custom Pricing
    Custom Pricing w/ terms and coverage to be defined in Private Offer
    $1,000,000.00
    0%

    Vendor refund policy

    Please contact seller for refund details.

    Custom pricing options

    Request a private offer to receive a custom quote.

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    Legal

    Vendor terms and conditions

    Upon subscribing to this product, you must acknowledge and agree to the terms and conditions outlined in the vendor's End User License Agreement (EULA) .

    Content disclaimer

    Vendors are responsible for their product descriptions and other product content. AWS does not warrant that vendors' product descriptions or other product content are accurate, complete, reliable, current, or error-free.

    Usage information

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    Delivery details

    Software as a Service (SaaS)

    SaaS delivers cloud-based software applications directly to customers over the internet. You can access these applications through a subscription model. You will pay recurring monthly usage fees through your AWS bill, while AWS handles deployment and infrastructure management, ensuring scalability, reliability, and seamless integration with other AWS services.

    Support

    Vendor support

    All Arctic Wolf customers will be given access to a customer portal and will have access to a 24/7/365 support line for security incidents. Named resources will also be assigned as primary POC and will be accessible. marketplace@arcticwolf.com 

    AWS infrastructure support

    AWS Support is a one-on-one, fast-response support channel that is staffed 24x7x365 with experienced and technical support engineers. The service helps customers of all sizes and technical abilities to successfully utilize the products and features provided by Amazon Web Services.

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    Customer reviews

    Ratings and reviews

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    155 external reviews
    External reviews are sourced from G2  and are not included in the star rating for this product.
    Manufacturing

    Effective SOC for a small IT Security Team

    Reviewed on Feb 20, 2025
    Review provided by G2
    What do you like best about the product?
    Arctic Wolf MDR help us to review all the logs from all of our security tools and identity relevant events that need our attention. It is also replacing our on premise SIEM. The Arctic Wolf SOC team is excellent and very responsive. The MDR solution help us to operate a very effective SOC with a very small IT Security team.
    What do you dislike about the product?
    The data analytic tools for end user is not as user friend. Only limited data are kept online. Historical data need to be requested from archive.
    What problems is the product solving and how is that benefiting you?
    AWN analyzes all security events logs from all of our security tools and applications, and identify relevant events for classification before alerting my IT Security Team. This allow us to take full advantage of all the Security tools while running a small IT Security team.
    Chris C.

    Moves your security posture forward.

    Reviewed on Feb 19, 2025
    Review provided by G2
    What do you like best about the product?
    Arctic Wolf helps cut down the noise of a very log heavy environment full of nuisance alerts that can make it hard to discern where the real issues are. By leveringing Arctic Wolf we're able to focus on specific threats in our infrastructure and address vulnerabilities that put us at risk.
    What do you dislike about the product?
    There's a lot to do in setup and it can take months to effectively improve your security posture to something meaningful that you understand. It's not an overnight shift and it takes time. Not a fault of Arctic Wolf - it's a process that covers several layers of security across all areas of the infrastructure.
    What problems is the product solving and how is that benefiting you?
    Arctic Wolf is helping us educate our users with security awareness training through their managed platform, and keeping us secure by keeping an eye on the daily activates ongoing that we simply do not have the time, skillset, or resources to go through. This allows us to work on other issues that matter in our infrastructure and building it out while effectively having a 24/7 service watching our backs and pointing out threats or vulnerabilities when they come up.
    Food Production

    Quick action and great reporting

    Reviewed on Feb 19, 2025
    Review provided by G2
    What do you like best about the product?
    Easy to navigate dashboards. Large amount of reports. Quick action on alerts.
    What do you dislike about the product?
    Casts too wide of net sometimes when capturing risk info.
    What problems is the product solving and how is that benefiting you?
    Helps take some of the work off of our IT team with security alerts and risk management. Also provides good info and training to users. The short training videos are very helpful and easier for users to consume than longer training modules.
    Manufacturing

    Managed security and peace of mind

    Reviewed on Feb 14, 2025
    Review provided by G2
    What do you like best about the product?
    The peace of mind it provides knowing that skilled, experienced people are monitoring 24 hours a day and the ability to reach support, quickly. It's also incredibly helpful that they let us know if we have software that is need of being updated.
    What do you dislike about the product?
    I have yet to find something I don't like about Arctic Wolf.
    What problems is the product solving and how is that benefiting you?
    For us, they're solving the problem that, while knowlegable regarding security, we are are a small department and not security experts. They provide the expertise and tools to truly monitor to the degree necessary, these days.
    Manufacturing

    Arctic Wolf is Proactive about hardware and software upgrades

    Reviewed on Feb 13, 2025
    Review provided by G2
    What do you like best about the product?
    I like that we meet once on month to talk about our current state of cyber security and discuss things that would help us improve our security posture.
    What do you dislike about the product?
    It is a small thing, but once in a while the information that we get from our portal can be overwhelming. Working with out Arctic Wolf team we have been able to fine tune it better so there is less noise.
    What problems is the product solving and how is that benefiting you?
    It helps to have a cyber security expert on our side to help our internal IT staff focus on what is important for cyber security. It helps us to prioritize issues instead of lookinjg to tary and tackle them all at once.
    View all reviews