Overview
Cenna Agentic Business Automation and Orchestration Platform
Break Through Your Automation Wall
Traditional automation stops where complexity begins. While basic workflows handle structured tasks, the real work remains manual. Teams spend 80% of their time on cross-tool data gathering, reading PDFs and contracts, context switching between systems, and manually stitching processes across legacy applications. Cenna automates the complex business processes that legacy tools, RPA, and chatbots leave behind.
How Cenna Works
Cenna is a native Agentic Business Automation and Orchestration Platform powered by an Agentic Orchestration Layer that connects five pillars of enterprise automation: Customer Experience, Employee Experience, Supplier and Operations, Front Office Systems, and Back Office Systems.
Our foundation automation capabilities include browser agents that operate legacy applications through their web interfaces, a living Knowledge Graph with RAG that captures tribal and institutional knowledge, unstructured data processing for PDFs, emails, and contracts, and a lightweight multi-agent architecture that deploys new automation agents in days instead of months.
Cenna's Integrated Intelligence layer provides human-in-the-loop oversight, deep systems and data connectivity, and rich knowledge and context for every automated decision.
Why Enterprises Choose Cenna Over Legacy Platforms and Modern Startups
Legacy automation systems partially work with older applications but fail with web UIs, unstructured content, and flexible multi-agent workflows. Modern AI startups offer some intelligence but lack legacy system support, browser automation, forward-deployed engineering, and enterprise-grade deployment options.
Cenna delivers across every dimension: full legacy system integration, browser automation for applications with and without APIs, flexible multi-agent architecture, custom-built models with zero data retention, and rapid customization in days rather than months.
The Cenna Approach: Building Where Others Stop
Legacy System Integration: Browser automation for applications without APIs. Work with your existing tools with no replacement required. Handle systems built decades ago alongside modern platforms.
Forward-Deployed Engineering: Our experienced engineers embed with your team in an embedded partnership model. We bring deep understanding of your unique processes and deliver continuous optimization, with proven experience supporting complex enterprise environments with legacy systems, multi-department workflows, and strict compliance requirements.
Lightweight Multi-Agent Architecture: Rapid customization and deployment of new automation agents in days. Scale capabilities without rebuilding infrastructure. Avoid monolithic platforms that resist change.
Enterprise-Grade Security: Zero data retention on model calls. Deploy in your own AWS cloud environment or on-premise infrastructure for complete data control. SOC 2, ISO 27001, and HIPAA-ready compliance built in.
Deployment and Partnership
Cenna deploys fully containerized on your AWS infrastructure or on-premise environment, ensuring your data stays in your control. Our forward-deployed engineers work side-by-side with your teams from day one to define processes, identify ROI opportunities, and ensure smooth adoption. Post-deployment, we provide continuous support, rapid updates, proactive monitoring, and optimization as your business evolves.
Deep operational insights track time saved, efficiency gains, and ROI so you always know exactly where automation delivers value and where to expand next.
Highlights
- Browser and Computer Agents for Legacy Systems: Cenna automates applications that lack APIs by operating through web interfaces, filling forms, pulling reports, and completing tasks end-to-end. Work with systems built decades ago alongside modern platforms, with no rip-and-replace required.
- Forward-Deployed Engineering and Rapid Customization: Cenna's experienced engineers embed directly with your team to automate high-impact processes in days, not months. Continuous optimization and post-deployment support ensure automation evolves as your business changes.
- Deploy On Your Cloud or On-Premise with Full Data Control: Fully containerized deployment on AWS or on-premise infrastructure with enterprise-grade security, zero data retention on model calls, and SOC 2, ISO 27001, and HIPAA-ready compliance built in.
Details
Introducing multi-product solutions
You can now purchase comprehensive solutions tailored to use cases and industries.
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Financing for AWS Marketplace purchases
Pricing
Dimension | Description | Cost/12 months | Overage cost |
|---|---|---|---|
Platform License | Cenna Agentic Business Automation and Orchestration Platform base license. Includes platform access, Agentic Orchestration Layer, Knowledge Graph, browser agents, enterprise security, and forward-deployed engineering onboarding. | $100,000.00 | - |
Process Automation | Each process represents a distinct automated business workflow such as employee onboarding, access provisioning, invoice processing, or compliance review. Includes process configuration, Knowledge Graph integration, and forward-deployed engineering support for setup. | $10,000.00 | |
Process Executions | Blocks of 1000 automated process executions per year. Includes browser agent actions, form completions, data extractions, and end-to-end workflow runs. Base platform includes 50,000 executions. | $10,000.00 | - |
The following dimensions are not included in the contract terms, which will be charged based on your usage.
Dimension | Description | Cost/unit |
|---|---|---|
add_usage | Additional Usage | $0.01 |
Vendor refund policy
All fees are non-refundable. Cenna subscriptions are billed on an annual contract basis and are non-cancellable for the duration of the contract term. In the event of a material breach by Cenna that remains uncured for thirty (30) days following written notice, the customer may terminate the agreement and receive a pro-rated refund for the unused portion of the then-current contract term. Refund requests related to material breach should be directed to support@cenna.io .
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Delivery details
Software as a Service (SaaS)
SaaS delivers cloud-based software applications directly to customers over the internet. You can access these applications through a subscription model. You will pay recurring monthly usage fees through your AWS bill, while AWS handles deployment and infrastructure management, ensuring scalability, reliability, and seamless integration with other AWS services.
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Vendor support
H2: Cenna Enterprise Support
Every Cenna deployment includes dedicated support from our forward-deployed engineering team. We work alongside your teams from day one through ongoing operations.
H3: What's Included
Platform Onboarding: Dedicated engineer-led onboarding to configure the platform within your AWS or on-premise environment. Includes integration with your existing systems, Knowledge Graph setup, and browser agent configuration.
Process Design and Deployment: Our engineers collaborate with your team to map, build, and deploy automated business processes tailored to your workflows.
Ongoing Optimization: Continuous monitoring, proactive updates, and process tuning to ensure automation improves over time as your business evolves.
H3: Support Channels
Dedicated Slack or Teams channel with your assigned Cenna engineering team. Email support at . Scheduled check-ins and quarterly business reviews. Access to the Cenna Trust Center for security and compliance documentation.
H3: Response Times
Critical issues (P1): 1-hour response. High priority (P2): 4-hour response. Standard requests (P3): 1 business day response.
Cenna Support Team: | For sales and onboarding inquiries: | Visit for documentation and resources. Cenna is headquartered at 1 Ferry Building Suite #201, San Francisco, CA 94111.
AWS infrastructure support
AWS Support is a one-on-one, fast-response support channel that is staffed 24x7x365 with experienced and technical support engineers. The service helps customers of all sizes and technical abilities to successfully utilize the products and features provided by Amazon Web Services.