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    Contentsquare Experience Analytics

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    Deployed on AWS
    Contentsquare is the all-in-one experience intelligence platform designed to be easily used by anyone that cares about digital journeys. With our flexible, scalable and AI powered platform, you quickly get a deep understanding of your customers whole online journey and the ah ha moments you need to deliver the right digital experiences.
    4.6

    Overview

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    What you will get with Experience Analytics Understand how users engage with your site and app to inform your UX improvements

    Increase engagement and reduce abandonment in your digital business

    Align and connect your teams in charge of your digital experience and boost impact and efficiency

    What you will be able to do Improve engagement and conversion for every journey: Discover how your customers progress from entry to exit. Discover your biggest opportunities and frustrations and build more intuitive journeys for key audience segments.

    Reveal customer interactions on any page: See where users click, hover, and scroll, so you can understand where users get distracted and what grabs their attention. Visualize the performance of each content element on key metrics like attractiveness, engagement, click rate and conversion.

    See exactly what your users saw: Replay any individual journey to see exactly what the user saw and did including mouse movements, clicks, taps, and swipes. Uncover pain points, validate hypotheses, and share replays to accelerate decision-making.

    Impact Quantification: Understand the impact of user experience on key business metrics like conversion rate, revenue, site and app performance, and user experience.

    For custom pricing, EULA, or a private contract, please contact sales@contentsquare.com . Please view the Contentsquare Addendum to AWS Marketplace here: https://contentsquare.com/legal/aws-marketplace-master-service-agreement/ 

    Highlights

    • Journeys & Heatmaps: See how your content is performing and visualize customer journeys from start to finish
    • Session Replay: Reveal exactly what customers experienced during crucial moments
    • Impact Quantification: Quickly understand the impact of good and bad digital experiences

    Details

    Delivery method

    Deployed on AWS
    New

    Introducing multi-product solutions

    You can now purchase comprehensive solutions tailored to use cases and industries.

    Multi-product solutions

    Features and programs

    Financing for AWS Marketplace purchases

    AWS Marketplace now accepts line of credit payments through the PNC Vendor Finance program. This program is available to select AWS customers in the US, excluding NV, NC, ND, TN, & VT.
    Financing for AWS Marketplace purchases

    Pricing

    Contentsquare Experience Analytics

     Info
    Pricing is based on the duration and terms of your contract with the vendor. This entitles you to a specified quantity of use for the contract duration. If you choose not to renew or replace your contract before it ends, access to these entitlements will expire.
    Additional AWS infrastructure costs may apply. Use the AWS Pricing Calculator  to estimate your infrastructure costs.

    12-month contract (1)

     Info
    Dimension
    Description
    Cost/12 months
    Contentsquare
    Up to 12 Million Page Views
    $170,000.00

    Custom pricing options

    Request a private offer to receive a custom quote.

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    Legal

    Vendor terms and conditions

    Upon subscribing to this product, you must acknowledge and agree to the terms and conditions outlined in the vendor's End User License Agreement (EULA) .

    Content disclaimer

    Vendors are responsible for their product descriptions and other product content. AWS does not warrant that vendors' product descriptions or other product content are accurate, complete, reliable, current, or error-free.

    Usage information

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    Delivery details

    Software as a Service (SaaS)

    SaaS delivers cloud-based software applications directly to customers over the internet. You can access these applications through a subscription model. You will pay recurring monthly usage fees through your AWS bill, while AWS handles deployment and infrastructure management, ensuring scalability, reliability, and seamless integration with other AWS services.

    Support

    AWS infrastructure support

    AWS Support is a one-on-one, fast-response support channel that is staffed 24x7x365 with experienced and technical support engineers. The service helps customers of all sizes and technical abilities to successfully utilize the products and features provided by Amazon Web Services.

    Product comparison

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    Updated weekly
    By Heap
    By Qualtrics LLC

    Accolades

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    Top
    10
    In Analytics, eCommerce
    Top
    25
    In Analytic Platforms, Business Intelligence & Advanced Analytics, Data Analytics
    Top
    100
    In Natural Language Processing, Analytic Platforms

    Customer reviews

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    Sentiment is AI generated from actual customer reviews on AWS and G2
    Reviews
    Functionality
    Ease of use
    Customer service
    Cost effectiveness
    Positive reviews
    Mixed reviews
    Negative reviews

    Overview

     Info
    AI generated from product descriptions
    User Interaction Visualization
    Advanced heatmap and journey tracking technology that captures user clicks, hovers, and scrolling behaviors across digital platforms
    Session Replay Technology
    Comprehensive user journey recording system that captures mouse movements, clicks, taps, and swipes with precise replay capabilities
    Performance Analytics
    AI-powered analytics platform that evaluates content element performance using metrics like attractiveness, engagement, click rate, and conversion
    Digital Experience Intelligence
    Machine learning-driven platform that provides deep insights into user progression from entry to exit across digital interfaces
    Impact Measurement Framework
    Advanced quantification system that correlates user experience metrics with key business performance indicators like conversion rates and revenue
    Data Capture Automation
    Autocapture technology that automatically tracks and streams comprehensive digital interaction data without manual event tracking
    Real-time Data Analysis
    Instant access to high-quality behavioral data with real-time exploration and analysis capabilities
    Data Science Integration
    Advanced data science techniques applied to complete digital engagement data to uncover behavioral insights
    Streaming Data Pipeline
    Automated event streaming infrastructure enabling continuous data collection across web, mobile, and digital applications
    Behavioral Insight Generation
    Automated insight mining that identifies unique user engagement patterns and potential improvement opportunities
    Data Collection and Profiling
    Advanced individual and aggregate data collection system that continuously updates profiles with experience, operational, and behavioral data across multiple touchpoints
    Text Analytics Engine
    Natural Language Understanding (NLU) powered text analytics solution for analyzing customer sentiment, complaints, effort, and emotional insights
    Experience Journey Mapping
    Capability to identify critical journey hotspots and key performance drivers across different customer segments and cohorts
    Multi-Experience Management
    Comprehensive platform for managing four core business experiences: customer, employee, product, and brand experiences
    Audience Intelligence
    Access to verified consumer, B2B, and synthetic audiences with accelerated insights generation from weeks to minutes

    Contract

     Info
    Standard contract
    No

    Customer reviews

    Ratings and reviews

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    4.6
    476 ratings
    5 star
    4 star
    3 star
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    1 star
    57%
    36%
    5%
    1%
    0%
    0 AWS reviews
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    476 external reviews
    External reviews are from G2 .
    Sophie C.

    Comprehensive Tool with Intuitive Dashboards, Room for AI Improvement

    Reviewed on Dec 15, 2025
    Review provided by G2
    What do you like best about the product?
    I love the benchmark feature in Contentsquare, as it lets me see how well I'm doing against my peers. Dashboards have become really easy to set up and share with colleagues, which is super handy. The impact quantification is amazing, especially with the right integration for personalizations and A/B tests. The text seen segmentation has been super useful for quick checks this year, even when tagging isn't fully implemented. Plus, everything is generally easy to use, comparing different periods is simple, and creating segments is very intuitive. Once you understand how a module works, it's pretty straightforward to dive deeper into any issues.
    What do you dislike about the product?
    I would love to see the benchmarking feature on all my properties. I would love if we could do multiple comparisons in a dashboard (e.g., look at different time frames and different segments). At the moment, I'm not finding the AI very helpful (but I really love the session replay recaps, these are a real time saver). I'm not a fan of the zoning module now that it's gone through a lot of changes. The auto-creation of screenshots is creating more screenshots than I need and the zoning panel on the right doesn't really add much (for me at least). It was so long ago, I'm not sure I remember everything. I do remember the learning curve was a bit steep at the beginning, but once you got a hang of it, it got easier.
    What problems is the product solving and how is that benefiting you?
    I find Contentsquare easier to use than GA4 for analyzing user journeys and identifying pain points. It provides fast impact quantification for A/B tests. The benchmarking, dashboards, and intuitive segmentation enhance performance insights and collaboration.
    Hannah D.

    Empowers Data-Driven Decisions with an Intuitive Dashboard

    Reviewed on Dec 15, 2025
    Review provided by G2
    What do you like best about the product?
    Contentsquare provides our team with the tools to make data-driven decisions for improving the customer experience across our website. The dashboard is intuitive and user-friendly, and the support we receive from Contentsquare is really helpful!
    What do you dislike about the product?
    Nothing! It meets all of our needs. However What would be beneficial is clearer updates when elements of the dashboard change.
    What problems is the product solving and how is that benefiting you?
    Using Contentsquare allows us to get genuine data-driven customer insights which enable us to make effective merchandising decisions.
    Julian H.

    Easy-to-Use with Powerful Insights Despite a Learning Curve

    Reviewed on Dec 08, 2025
    Review provided by G2
    What do you like best about the product?
    Contentsquare is a great tool for solving my zoning analysis, journey analysis, clickrates, and session replays needs. Data insights at the page and journey level are excellent, and it's perfect for quantifying qualitative insights. I find it easy to use, and the ability to utilize it directly on a page using the browser extension is fantastic. It's quick and saves me from needing to visit the CS website directly. The courses provided do a great job at educating me on how to use the tool effectively. The initial setup was pretty simple too.
    What do you dislike about the product?
    It's got a bit of a steep learning curve for newbies but it's powerful once you can use it
    What problems is the product solving and how is that benefiting you?
    Contentsquare provides great data insights at page and journey levels, which is perfect for quantifying qualitative insights.
    Sporting Goods

    Intuitive UI/UX That Simplifies Our Workflow

    Reviewed on Dec 01, 2025
    Review provided by G2
    What do you like best about the product?
    The UI and UX are both very straightforward and intuitive, making it easy to navigate and use.
    What do you dislike about the product?
    There are ongoing challenges with mapping and tagging, particularly when the team lacks the resources to continuously monitor and audit these processes. This makes it difficult to ensure that tagging and mapping remain accurate and up to date.
    What problems is the product solving and how is that benefiting you?
    This tool simplifies the process of analyzing consumer journeys and behaviors, allowing us to make informed changes and keep optimizing our content and pages based on the data we gather.
    Sourabh C.

    Contentsquare Review

    Reviewed on Nov 19, 2025
    Review provided by G2
    What do you like best about the product?
    I am using Contentsquare for long time and i like the feature of customer behavior analytics that let use know where users move, click and scroll. Contentsquare will help me to increase conversions by fixing dropoff points. it is ease to use and it reduce customer frustration in long run.
    What do you dislike about the product?
    Contentsquare is ease to implement and give us fast no-code setup. It also provide the best customer support and nothing to dislike in it.
    What problems is the product solving and how is that benefiting you?
    It improve user experience and optimize product pages and boost revenue.
    View all reviews