Sold by: MAssist CRM
Unify field sales, distribution, retail execution, and channel analytics with an AI-driven SaaS platform for FMCG, CPG, retail, and distribution-heavy enterprises.
Overview
MAssist CRM is a cloud-native SaaS platform for enterprises that manage field sales teams, distributor networks, retail execution, and channel operations. It helps organizations reduce fragmented field workflows, delayed visibility, manual scheme management, and disconnected sales data across sales representatives, distributors, retailers, promoters, merchandisers, and leadership teams.
The platform brings Sales Force Automation, Distribution Management, CRM, retail execution, business intelligence, van sales, m-POS, and channel applications into one connected SaaS environment. Its modular architecture, offline-capable mobile apps, configurable workflows, and enterprise integrations help organizations digitize distribution operations while connecting with existing business systems.
Key Features Unified SFA and DMS: Manage orders, beat plans, route execution, stock movement, returns, lead follow-ups, distributor workflows, and field activities from a connected platform. AI-assisted sales intelligence: mAIsy AI personas, GenAI-driven insights, nudges, forecasting support, learning content, and engagement capabilities help teams improve decision-making and execution. Channel visibility: Track primary, secondary, and tertiary sales movement with fulfillment visibility from manufacturer or warehouse to distributor, retailer, and consumer-facing channels. Dynamic scheme engine: Configure trade promotions, discount rules, QPS, slabs, and scheme visibility using a configurable zero-code engine. Field team engagement: Use gamification, incentives, leaderboards, achievements, personalized nudges, and performance tracking to support productivity-oriented behavior. BI and analytics: Access dashboards, KPI reports, productivity analytics, execution insights, and business intelligence for operational and leadership teams. Enterprise integrations: Connect with ERP and business systems such as SAP, Oracle, Microsoft Dynamics, Tally, logistics, finance, and BI tools to reduce data silos. Business Benefits Improve order capture, field execution, scheme management, route planning, and lead follow-up efficiency. Reduce manual reporting and reconciliation effort through workflow automation and synchronized data capture. Support rollout with guided onboarding, data migration, tailored configuration, and implementation assistance. Enable field productivity with offline mobile access that syncs when connectivity returns. Increase management visibility into stock, sales, fulfillment, and channel performance. Target Audience MAssist is designed for FMCG, CPG, retail, FMEG, building materials, chemical fertilizers, consumer durables, apparel, and other companies with offline supply chains, field teams, distributor networks, or retail execution operations. Typical users include sales operations leaders, distribution managers, channel heads, field sales teams, promoters, beauty advisors, merchandisers, dealers, retailers, influencers, analytics teams, and operations leaders.
Getting Started MAssist is offered as a SaaS solution with demo-led onboarding and enterprise implementation support. Buyers can subscribe through AWS Marketplace and work with MASSIST to configure modules, migrate data, integrate core systems, train teams, and roll out the platform across field and distribution operations.
Highlights
- Unify SFA, DMS, CRM, retail execution, BI, van sales, and m-POS workflows in one SaaS platform.
- AI-assisted personas provide insights, nudges, forecasting support, and field performance guidance
- Configure trade promotions, discount rules, QPS, slabs, and schemes with a zero-code engine
Details
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Delivery method
Deployed on AWS
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Pricing
Pricing is based on the duration and terms of your contract with the vendor, and additional usage. You pay upfront or in installments according to your contract terms with the vendor. This entitles you to a specified quantity of use for the contract duration. Usage-based pricing is in effect for overages or additional usage not covered in the contract. These charges are applied on top of the contract price. If you choose not to renew or replace your contract before the contract end date, access to your entitlements will expire.
Additional AWS infrastructure costs may apply. Use the AWS Pricing Calculator to estimate your infrastructure costs.
Dimension | Description | Cost/12 months |
|---|---|---|
SFA Essentials | Entry plan for field sales teams needing mobile sales force automation, attendance, beat planning, order booking, offline sync, and standard reporting. | $6,200.00 |
Distribution Pro | Mid-market package for manufacturers and distributors needing SFA, DMS, inventory visibility, retailer/channel management, schemes, and analytics. | $19,800.00 |
Enterprise AI Suite | Advanced package for large field organizations needing SFA, DMS, scheme engine, mPOS, BI, AI nudges, forecasting, and ERP integration readiness. | $39,500.00 |
Enterprise Custom | Custom private-offer plan for multi-country deployments, large user bases, complex ERP integrations, channel apps, rollout support, and negotiated terms. | $62,000.00 |
Dimension | Description | Cost/user/hour |
|---|---|---|
Additional Usage | if you are using portal after subscription end. it will be chargeable per user | $100.00 |
Vendor refund policy
NA
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Delivery details
Software as a Service (SaaS)
SaaS delivers cloud-based software applications directly to customers over the internet. You can access these applications through a subscription model. You will pay recurring monthly usage fees through your AWS bill, while AWS handles deployment and infrastructure management, ensuring scalability, reliability, and seamless integration with other AWS services.
Support
Vendor support
Support: https://www.massistcrm.com/ Hours: 24/7 post-implementation assistance via chat, email, and phone
AWS infrastructure support
AWS Support is a one-on-one, fast-response support channel that is staffed 24x7x365 with experienced and technical support engineers. The service helps customers of all sizes and technical abilities to successfully utilize the products and features provided by Amazon Web Services.
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