Sold by: Kore.ai
Kore.ai provides an advanced AI agent platform designed to help enterprises transform work, service, and processes with intelligent automation, orchestration, and AI insights. It enables deployment of AI agents at enterprise scale.
4.6
Overview
Kore.ai is a leading enterprise AI agent platform that offers comprehensive solutions to accelerate and scale AI transformation across businesses. It empowers organizations to deploy AI-powered agents that enhance employee productivity, revolutionize customer service, and streamline business processes through autonomous orchestration. The platform includes capabilities such as multi-agent orchestration, AI engineering tools, pre-built AI agents, and no-code development tools, designed to simplify AI adoption and maximize ROI. Kore.ai supports various industries including retail, banking, and healthcare, providing domain-specific AI-powered agents and solutions. Additionally, Kore.ai offers extensive resources like documentation, blogs, webinars, and a strong community to support customers in their AI journey.
Highlights
- Enterprise-scale deployment of AI agents for work, service, and process transformation
- Multi-agent orchestration enabling intelligent and autonomous workflows
- No-code and pro-code tools for building and customizing AI agents
Details
New
Introducing multi-product solutions
You can now purchase comprehensive solutions tailored to use cases and industries.
Features and programs
Financing for AWS Marketplace purchases
AWS Marketplace now accepts line of credit payments through the PNC Vendor Finance program. This program is available to select AWS customers in the US, excluding NV, NC, ND, TN, & VT.
Pricing
Pricing is based on the duration and terms of your contract with the vendor. This entitles you to a specified quantity of use for the contract duration. If you choose not to renew or replace your contract before it ends, access to these entitlements will expire.
Additional AWS infrastructure costs may apply. Use the AWS Pricing Calculator to estimate your infrastructure costs.
Dimension | Description | Cost/12 months |
|---|---|---|
Expert Services - Enterprise Kore Tune-Up | [One-time fee] Expert Services Enterprise Kore Tune-Up includes 75-hour onsite workshop | $50,000.00 |
AI for Service | 660,000 units | $6,600.00 |
AI for Service Interaction Getaway | 660,000 units | $33,000.00 |
SMS Long Code - Messages | 660,000 units | $6,600.00 |
Enterprise Support per Package | One-time fee for Support | $40,000.00 |
Expert Services - Standard | One- time fee for Expert Service | $10,000.00 |
Vendor refund policy
All fees are non-cancellable and non-refundable except as required by law.
Legal
Vendor terms and conditions
Upon subscribing to this product, you must acknowledge and agree to the terms and conditions outlined in the vendor's End User License Agreement (EULA) .
Content disclaimer
Vendors are responsible for their product descriptions and other product content. AWS does not warrant that vendors' product descriptions or other product content are accurate, complete, reliable, current, or error-free.
Delivery details
Software as a Service (SaaS)
SaaS delivers cloud-based software applications directly to customers over the internet. You can access these applications through a subscription model. You will pay recurring monthly usage fees through your AWS bill, while AWS handles deployment and infrastructure management, ensuring scalability, reliability, and seamless integration with other AWS services.
Resources
Vendor resources
Support
Vendor support
Kore.ai provides support through their official support page at https://kore.ai/support/ . They also offer educational resources via the Kore.ai Academy at https://academy.kore.ai/ , and community engagement through https://community.kore.ai/ . For direct inquiries and access requests, contact can be made via email konversations@kore.ai .
AWS infrastructure support
AWS Support is a one-on-one, fast-response support channel that is staffed 24x7x365 with experienced and technical support engineers. The service helps customers of all sizes and technical abilities to successfully utilize the products and features provided by Amazon Web Services.
Similar products
Kore.ai AI for Service equips your customer service organization with agentic AI that automates interactions and assists human agents in real time. AI agents do the heavy lifting, resolving repetitive issues, pulling data from systems, and guiding conversations, so your team can focus on more complex needs. The platform supports omnichannel experiences, integrates easily, and delivers measurable gains in efficiency, speed, and satisfaction.
AI For Health enables conversational support for patients, providers, members, and employees with our ready-to-deploy virtual healthcare assistant across 40+ channels.
AI For Banking allows organizations to deliver a virtual banking assistant powered by a domain-specific LLM in just 90 days for chat, voice, and web.
Célula de configuración y desarrollo de la plataforma de Kore.ai
Customer reviews
Computer Software
Easy to Learn and Set Up, Modular Platform for Automation and Support
Reviewed on Apr 28, 2026
Review provided by G2
What do you like best about the product?
Easy to learn, setup, and manageable modular structured platform for automation and support
What do you dislike about the product?
Minor issues and inconsistencies across docs and platoform
What problems is the product solving and how is that benefiting you?
All in one AI Powered automation, Live Knowledge base and contact center platform.
Yashwanth K.
A Great First Platform for Learning and Building Chatbots
Reviewed on Apr 28, 2026
Review provided by G2
What do you like best about the product?
This is the first platform I’ve ever used to learn, try things out, and build chatbots. Because of that, I genuinely liked everything about it.
What do you dislike about the product?
One thing I don’t like about Kore.AI is the agent node performance during chat conversations. At times, the agent node stops working, and we have to log out and log back in, and also refresh the page, to get it working again.
What problems is the product solving and how is that benefiting you?
So far, I’ve learned about automation AI, contact center AI, and a little bit about search AI. I find all of these areas quite useful for many real-time applications that people use in day-to-day life.
Lance S.
Flexible AI with Seamless LLM Integration
Reviewed on Apr 27, 2026
Review provided by G2
What do you like best about the product?
I like Kore.AI's flexibility, which allows me to adapt to different projects easily. I also appreciate its tight integration with LLMs, which helps in understanding different languages across multiple places. This integration significantly enhances the capabilities of Kore.AI for my projects.
What do you dislike about the product?
We could get quicker resolution on support tickets
What problems is the product solving and how is that benefiting you?
Kore.AI eliminates the need for additional people answering the phone in our call center projects eliminate data entry errors.
Consulting
Powerful, Highly Customizable Bots
Reviewed on Apr 22, 2026
Review provided by G2
What do you like best about the product?
The platform's high level of customization is awesome; you can build very powerful bots with exactly what you need. Nothing aside from a professional product.
What do you dislike about the product?
With a lot of features, the learning path is difficult, and the customer support is sometimes slow.
What problems is the product solving and how is that benefiting you?
Better service for the customer, high availability 24/7.
Haneef P.
Powerful No-Code Conversational AI for Scalable Enterprise Virtual Assistants
Reviewed on Apr 20, 2026
Review provided by G2
What do you like best about the product?
Its strong conversational AI platform that combines no-code tools with advanced NLP makes building and scaling enterprise-grade virtual assistants efficient and flexible.
What do you dislike about the product?
I don’t have any major dislikes about Kore.ai.
What problems is the product solving and how is that benefiting you?
Kore.ai helps address enterprise automation gaps and customer support inefficiencies through AI-driven virtual assistants. For me, this means faster, more scalable, and more accurate interactions, while reducing the amount of manual effort required.