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    Writer

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    Sold by: Writer 
    Writer is the fully integrated generative AI platform for enterprises. Transform work across every team.

    Overview

    Writer is the generative AI platform for enterprises. We empower your people - product, operations, support, marketing, HR, and more - to maximize creativity and 10x productivity by transforming the way they work.

    Our secure platform snaps easily into your business data sources and delivers accurate answers and content that are fine-tuned on your own data and follow your own AI guardrails. We put generative AI in people's hands right where they work so they can create, analyze, and govern with ease.

    Our platform is enterprise-grade, doesn't use or share your data, and features open and transparent LLMs that are Writer-built and deployable in a variety of ways, including self-hosted. We're compliant with SOC 2 Type II, GDPR, HIPAA, and PCI, and are deployed at leading enterprises, including Intuit, Spotify, L'Oreal, Uber, and Deloitte. Visit us at writer.com.

    Highlights

    • Transform work with fully integrated generative AI.
    • The integrated platform designed for accuracy and security.
    • Writer consistently delivers high-quality output and accurate insights that reflect your brand, knowledge, and rules.

    Details

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    Features and programs

    Financing for AWS Marketplace purchases

    AWS Marketplace now accepts line of credit payments through the PNC Vendor Finance program. This program is available to select AWS customers in the US, excluding NV, NC, ND, TN, & VT.
    Financing for AWS Marketplace purchases

    Pricing

    Pricing is based on contract duration. You pay upfront or in installments according to your contract terms with the vendor. This entitles you to a specified quantity of use for the contract duration. Usage-based pricing is in effect for any usage exceeds the entitle amount or not covered in the contract. These charges will be applied on top of the contract price. If you choose not to renew or replace your contract before it ends, access to your entitlements will expire.

    12-month contract (1)

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    Dimension
    Description
    Cost/12 months
    Writer Platform
    For full platform access
    $300,000.00

    Additional usage costs (1)

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    The following dimensions are not included in the contract terms, which will be charged based on your usage.

    Dimension
    Description
    Cost/unit
    additional
    Additional Usage
    $1.00

    Vendor refund policy

    All fees are non-refundable and non-cancellable except as required by law.

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    Legal

    Vendor terms and conditions

    Upon subscribing to this product, you must acknowledge and agree to the terms and conditions outlined in the vendor's End User License Agreement (EULA) .

    Content disclaimer

    Vendors are responsible for their product descriptions and other product content. AWS does not warrant that vendors' product descriptions or other product content are accurate, complete, reliable, current, or error-free.

    Usage information

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    Delivery details

    Software as a Service (SaaS)

    SaaS delivers cloud-based software applications directly to customers over the internet. You can access these applications through a subscription model. You will pay recurring monthly usage fees through your AWS bill, while AWS handles deployment and infrastructure management, ensuring scalability, reliability, and seamless integration with other AWS services.

    Resources

    Support

    Vendor support

    Email support services are available from Monday to Friday.
    support@writer.com 

    AWS infrastructure support

    AWS Support is a one-on-one, fast-response support channel that is staffed 24x7x365 with experienced and technical support engineers. The service helps customers of all sizes and technical abilities to successfully utilize the products and features provided by Amazon Web Services.

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    Customer reviews

    Ratings and reviews

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    85 external reviews
    External reviews are sourced from G2  and are not included in the star rating for this product.
    Dan P.

    Has high security protocols without significant impact to AI generation quality.

    Reviewed on Jan 04, 2025
    Review provided by G2
    What do you like best about the product?
    The security compliance for sensitive data and uses.
    What do you dislike about the product?
    Generation credits got used up very quickly working with moderately sized documents. Hard to get any large amount of work done, which is what I would want AI for the most.
    What problems is the product solving and how is that benefiting you?
    Large proposal writing
    Edward F.

    I've tried the competition - Writer is the best value for your brand.

    Reviewed on Jan 03, 2025
    Review provided by G2
    What do you like best about the product?
    Writer's LLM feels genuinely responsive to the brand identity we've built for the company - which means the articles, posts, and recaps are all free of the things that normally feel uncanny about the AI reading and writing experience. It has a number of useful built-in apps, but the chat function is also great for prompts that fall outside of those.

    The look is sleek, professional, and clean - it is an easy-to-use app with multiple different entry points (extensions, web app, desktop). It integrates well with the marketing systems we use, and was easy to implement.

    Plus, it does grammar as well as genAI. So it replaces 2 costly subscriptions with one affordable one.

    I use Writer all the time, but I've never had an issue that I've had to use customer support to. That's a great sign, but it does mean I can't comment on how their customer support is.
    What do you dislike about the product?
    I like most things about Writer. I would like to see the prompt library expanded to help more marketing-only clients. It has a lot of stuff that is good for product marketing and creation, but there is less for demand gen, ABM, etc. I use the chat function for these, which is fine, but it would be great to see more of the built-in prompts / apps.
    What problems is the product solving and how is that benefiting you?
    As an in-house marketer with a very small team, GenAI has become a vital tool for us in order to satisfy our customers demand for interesting, educational content - and for generating new clients. There are a lot of tools out there, and I tried several of them after tryng Writer for the first time. In the end, Writer's platform was the one I came back to. I fekt confident in the way it recreated our brand voice, and pulled from our own expertise to create content that was actually useful.
    Computer Software

    Writer Helps Daily and Increases Productivity

    Reviewed on Jan 02, 2025
    Review provided by G2
    What do you like best about the product?
    Writer has been a great tool that is now part of my regular work-day routine. I can write my content, then use Writer to help edit or provide feedback. I can also check for grammar and spelling mistakes, and make sure I'm keeping to my usual writing style. This is one of my favorite features - the ability to save your writing style so that others can apply it to their work. It always keeps our documentation in sync. One of my biggest hurdles is getting over writers block. Writer definitely helps move past mental blocks. The software can provide suggestions. This allows me to get all projects completed on time and even increase my productivity. The software itself is easy to use and the plug-in is a daily game changer for all my written content.
    What do you dislike about the product?
    I don't have anything really negative to say. I don't have much experience with other similar products but will stick with this one!
    What problems is the product solving and how is that benefiting you?
    Writer is more than just a writing tool; it really is a unique solution that supports every aspect of the writing process. It helps me write better, gives me new ideas, and makes it easier to think of new ways to do my work. If you're looking to boost your productivity and creativity, Writer is an absolute must-have. I really wonder how I ever went through a day without it.
    Gary P.

    A user from a company that's interested in becoming an integration partner

    Reviewed on Dec 31, 2024
    Review provided by G2
    What do you like best about the product?
    Reviewing lengthy contracts. Drafting short documents/emails.
    What do you dislike about the product?
    Support, both from user and potential partner perspective.
    What problems is the product solving and how is that benefiting you?
    Drafting documents - emails, contracts. Also analyzing and summarizing large documents (>100 page contracts). Ability to ask follow up questions based on initial analysis.
    Joel B.

    The absolute best B2B content development tool around!

    Reviewed on Dec 31, 2024
    Review provided by G2
    What do you like best about the product?
    Writer's ground-up content development flows are superior to the "chat" interface of many generation tools. They are purposefully developed by writers for writers.

    I first started using Writer when I was head of content at a creative agency. We used it to keep our staff writers on style and on message across our clients.
    What do you dislike about the product?
    I've been using Writer since launch and it has taken a little while to train. And I'm referring to training me on how to best use the tools. A little more walkthrough and hand-holding at the begining would be helpful.
    What problems is the product solving and how is that benefiting you?
    Writer is great at "beating the blank page" when concepting and developing all sorts of content. It is also superior to tools like Grammarly for keeping a singular voice across multiple writers.
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