Sold by: Writer
Deployed on AWS
Writer is the fully integrated generative AI platform for enterprises. Transform work across every team.
4.4
Overview
WRITER is the enterprise AI platform for agentic work. We help the world's largest enterprises automate complex workflows and orchestrate work with governed AI agents-so you can automate processes, improve decisions, and scale impact with security, compliance, and control built in.
WRITER gives everyone a way to design agents for their work. Business users design and customize agents without code, while developers can extend them with pro-code tools, custom APIs, and integrations. Teams get instant value while IT maintains full control through built-in governance.
WRITER combines native governance and observability with interoperability, so IT can extend monitoring, security, and model guardrails through the tools they already trust. Comprehensive logs support security and auditability. Fine-grained permissions, role-based access, and environment controls ensure the right actions are taken by the right agents under the right conditions.
Our platform is enterprise-ready, supporting secure deployment options and integrating with your existing stack. We're compliant with SOC 2 Type II, GDPR, HIPAA, PCI, and the ISO trust triad. You keep your data ownership, your controls, and your flexibility, while accelerating time to value.
That's why leaders at Vanguard, Salesforce, Prudential, and Qualcomm choose WRITER to scale AI safely, strategically, and on their terms.
Visit us at https://writer.com/ .
Highlights
- End-to-end AI agent platform: Build, activate, and supervise AI agents that automate complex, cross-system workflows with governance baked in.
- Built for everyone: Business users design agents without code; developers extend them with pro-code tools, custom APIs, and integrations.
- Native governance & observability: Centralized dashboards, fine-grained permissions, and full lifecycle controls ensure compliance at scale
Details
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Features and programs
Trust Center
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Buyer guide
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Financing for AWS Marketplace purchases
AWS Marketplace now accepts line of credit payments through the PNC Vendor Finance program. This program is available to select AWS customers in the US, excluding NV, NC, ND, TN, & VT.
Pricing
Pricing is based on the duration and terms of your contract with the vendor, and additional usage. You pay upfront or in installments according to your contract terms with the vendor. This entitles you to a specified quantity of use for the contract duration. Usage-based pricing is in effect for overages or additional usage not covered in the contract. These charges are applied on top of the contract price. If you choose not to renew or replace your contract before the contract end date, access to your entitlements will expire.
Additional AWS infrastructure costs may apply. Use the AWS Pricing Calculator to estimate your infrastructure costs.
Dimension | Description | Cost/12 months |
|---|---|---|
Writer Platform | For full platform access | $350,000.00 |
Dimension | Description | Cost/unit |
|---|---|---|
additional | Additional Usage | $1.00 |
Vendor refund policy
All fees are non-refundable and non-cancellable except as required by law.
Legal
Vendor terms and conditions
Upon subscribing to this product, you must acknowledge and agree to the terms and conditions outlined in the vendor's End User License Agreement (EULA) .
Content disclaimer
Vendors are responsible for their product descriptions and other product content. AWS does not warrant that vendors' product descriptions or other product content are accurate, complete, reliable, current, or error-free.
Delivery details
Software as a Service (SaaS)
SaaS delivers cloud-based software applications directly to customers over the internet. You can access these applications through a subscription model. You will pay recurring monthly usage fees through your AWS bill, while AWS handles deployment and infrastructure management, ensuring scalability, reliability, and seamless integration with other AWS services.
Resources
Vendor resources
Support
Vendor support
Email support services are available from Monday to Friday.
support@writer.com
AWS infrastructure support
AWS Support is a one-on-one, fast-response support channel that is staffed 24x7x365 with experienced and technical support engineers. The service helps customers of all sizes and technical abilities to successfully utilize the products and features provided by Amazon Web Services.
Updated weekly
By Writer
By Perplexity Enterprise Pro
Sentiment is AI generated from actual customer reviews on AWS and G2
Functionality
Ease of use
Customer service
Cost effectiveness
Positive reviews
Mixed reviews
Negative reviews
AI generated from product descriptions
AI Agent Orchestration
Platform enables design and deployment of AI agents that automate complex, cross-system workflows with built-in governance controls.
No-Code and Pro-Code Development
Supports both no-code agent design for business users and pro-code extensibility through custom APIs, integrations, and developer tools.
Native Governance and Observability
Provides centralized dashboards, fine-grained permissions, role-based access controls, and comprehensive audit logs for compliance and security monitoring.
Enterprise Security and Compliance
Compliant with SOC 2 Type II, GDPR, HIPAA, PCI, and ISO standards with support for secure deployment options and data ownership retention.
Platform Interoperability
Integrates with existing enterprise tools and systems, allowing extension of monitoring, security, and model guardrails through trusted third-party solutions.
Natural Language Processing Interface
Intuitive search and chat interface enabling users to access, locate, and retrieve information across enterprise and external information systems through natural language queries.
Generative AI Architecture
Industry and enterprise-aware generative AI architecture combined with natural language understanding, retrieval AI models, and reinforcement learning technologies.
Model-Driven Architecture
Patented model-driven architecture that is model-agnostic and interoperable with major enterprise data stores and applications including Oracle ERP, Salesforce, SAP, ServiceNow, Databricks, Snowflake, Palantir, Workday, and Microsoft Dynamics 365.
Ranked Results with Data Lineage
Ranked list of results against all relevant enterprise and external information systems with complete data lineage and source attribution tracking.
Advanced AI Models
Leverages state-of-the-art AI models to deliver accurate, context-aware answers with inline citations.
Real-Time Internet Browsing
Provides real-time internet browsing capabilities to deliver accurate answers with up-to-date sources.
Data Privacy and Security Compliance
Ensures user data is never used to train AI models and complies with SOC2 security standards.
Single Sign-On and User Management
Supports single sign-on (SSO) authentication and user management for secure organizational access.
File Upload and Analysis
Enables file uploads for document analysis, fact-checking, and automated summarization capabilities.
Standard contract
No
No
Customer reviews
reviewer2846760
Automation has improved team workflows and now speeds consistent content creation and review
Reviewed on May 28, 2026
Review from a verified AWS customer
What is our primary use case?
What is most valuable?
The best features Writer offers are the AI brand guidelines, strong content consistency, and workflow automation for teams.
Strong content consistency has played out for my team by making collaboration faster through workflow automation, reducing repetitive tasks and helping teams create, edit, and publish content more efficiently.
Overall, the platform feels practical for real-time team workflows, especially for improving productivity, maintaining consistency, and scaling content operation efficiency.
Writer has positively impacted my organization by improving content turnaround time, consistency, and overall workflow efficiency, helping reduce repetitive manual work and making collaboration between team members smoother and faster.
We saw that the content drafting and review process became noticeably faster, with turnaround improving by around 30 to 40% of repetitive content tasks, reducing back-and-forth edits and helping the team focus more on strategy and quality rather than manual revisions.
What needs improvement?
To improve Writer, it would be great to see even deeper customization for workflows and better flexibility in some AI outputs for niche use cases, such as improving response consistency in longer conversations and adding more integrations for a smoother experience.
More native integration with development and project management tools could help streamline workflows further, and improving contextual memory and giving users more control over output style and formatting would make the platform even more powerful and customizable based on their templates.
Long input needs to be improved and the output format needs to be more customized based on the teams and workflow templates.
For how long have I used the solution?
I have been working in my current field for around three years.
What do I think about the stability of the solution?
Writer is stable and more aligned.
What do I think about the scalability of the solution?
The scalability of Writer is fine. We can add many members, and it can be used for small teams and large teams as well, making it easy to scale for any larger projects.
How are customer service and support?
The customer support is fine. I can reach out to them at any time, and the response time is less compared to other solutions.
I would rate the customer support a 10 because we receive responses so quickly and issues get solved very quickly.
Which solution did I use previously and why did I switch?
Previously, I relied more on a mix of manual workflows and general AI content tools. I switched to Writer because it offered better collaboration features, stronger brand consistency controls, and a more structured, enterprise-focused workflow experience.
How was the initial setup?
The setup process felt relatively smooth, the licensing model seems sustainable for team-based usage, and pricing felt aligned with enterprise-focused AI tools. However, smaller teams may still evaluate cost carefully depending on usage scale and their feature requirements.
What about the implementation team?
I did not evaluate other options before choosing Writer. We usually manually select other AI tools, and when we came into Writer, we found a collaborative workspace for a team with no data missing.
What was our ROI?
I saw a measurable time saving in content creation and review workflows, with repetitive drafting and editing tasks becoming roughly 30 to 40% faster, improving overall team productivity and reducing manual effort across content operations.
Which other solutions did I evaluate?
I did not evaluate other options before choosing Writer.
What other advice do I have?
My advice for others looking into using Writer is mainly for team collaboration, where we do not lose any data if a team member changes. All data goes with them, so with Writer, we can retain data that employees used previously, including other client questions and answers about content creation.
These questions and answers help teams understand past strategies, changes, and improvements, keeping everyone aligned and informed.
Other advice for prospective users includes evaluating the cost-effectiveness for smaller teams and keeping in mind areas where deeper integrations or greater control might be expected as part of Writer's evolution.
I would rate this review an 8 overall.
Leisure, Travel & Tourism
Effortless Results with Conversational AI Prompts
Reviewed on May 27, 2026
Review provided by G2
What do you like best about the product?
I like the ease of getting good results with conversational prompts for AI - no need to labour over too fine details, the model understands what I need pretty easily.
What do you dislike about the product?
As I am a beginner at using it, I still find it very complex and some features seem a little bit hidden. The learning curve can be quite high at the beginning until you get the hang of how to develop your skills & playbooks.
What problems is the product solving and how is that benefiting you?
Writer definitely helps save time, produce polished insights for product development and ecommerce needs, and is very helpful with complex modelling and analytics. This is freeing up more space for me to think deeply and get more done. The BigQuery integration we are currently testing is also very promising in unlocking additional value from our GA4 data.
Pratiksha T.
Great Styleguides and Transcription, But Creativity and Hallucinations Need Work
Reviewed on May 26, 2026
Review provided by G2
What do you like best about the product?
Custom Styleguides and Voices, transcription,
What do you dislike about the product?
not as creative writing and also a lot of hallucinations
What problems is the product solving and how is that benefiting you?
helping style writing as per AP guidelines and also transcribing interviews
Anonymous
Excellent Iterative Partner, Steep Learning Curve
Reviewed on May 21, 2026
Review provided by G2
What do you like best about the product?
I like how WRITER allows for iteration, almost like working with a coworker. I can provide ideas, and it can help either push back on those or expand upon them. There's a nice give and take, and we can keep going back and forth rather than just taking the first response. I love to continue iterating and building things out. The ability to create and share unique voices, especially for managing executive communications with multiple executives, is really valuable. WRITER also helps in brainstorming and iterating, providing a finished product that I'm much happier with compared to other AI models.
What do you dislike about the product?
I will say it was probably the least user friendly to learn. And I'm still learning, and it has taken a lot longer for me to really learn how to best use Writer versus something like ChatGPT.
What problems is the product solving and how is that benefiting you?
WRITER helps with consistency in creating unique voices for executive comms and improves my work through iteration. It allows sharing of voices within the team, and the playbooks feature saves me time, especially in prepping execs for interviews.
Nicole W.
Easy-to-Use AI with Customizable Playbooks and Consistently Usable Output
Reviewed on May 21, 2026
Review provided by G2
What do you like best about the product?
I like that there are so many out-pf-the-box playbooks, projects and skills that can be customized with business assets. It's easy to use. The AI tools provide an output that's usable almost every time. I like the skills feature to help guide the possibilities.
What do you dislike about the product?
So far, I've been using a free trial and haven't been able to integrate it with my organization's assets. But there's nothing I've experience so far that I dislike.
What problems is the product solving and how is that benefiting you?
We're building internal competitive analysis decks, writing playbooks for our own sites' AEO/GEO audits, creating interactive HTML health plan comparison guides and using it to help draw succinct conclusions between competitors' data, our data and industry trends.