Win Remote Desktop Services SAL

Miro Business - Enterprise  is valuable to our organization primarily due to its capabilities for discussing and brainstorming ideas. The whiteboard feature provides us with an unlimited canvas where we can brainstorm ideas and see who is doing what at any point in time. Multiple dashboards give us good visibility of projects that are currently underway and provide excellent visibility over tasks and results.

We use these whiteboards for meetings, presentations, and project details because they are outstanding features. As we work remotely in our organization, most people are not available in the offices, and the whiteboards in Miro Business - Enterprise  have been a lifesaver for us. This feature has helped us with project management and delivery aspects, simplifying ideas across the platform. It has increased team collaboration by 70 to 80% and saved our time and resources.

Miro Business - Enterprise provides multiple valuable features. My first favorite feature is the Infinite Canvas feature, which is exceptional. Second, the SSO  (Single Sign-On ) feature allows direct login via our internal tools. We use Auth0 in our organization, and it integrates seamlessly, saving us 40 to 50% of time on signing up into the organization after they log in. The software is highly communicable, and the AI features and template library are very advanced. The AI-powered tools for brainstorming and cluster ideating are game changers for our organization and give us an edge over other products in the industry.

These features have helped us become more collaborative in the organization. Collaboration has increased by 50 to 60%, as Miro Business - Enterprise has given us a space for brainstorming and ideas on a whiteboard. This represents our first ROI. We have also experienced good facilitation that fosters a collaborative environment, with decreased costs compared to other solutions. Since we obtained it from the AWS Marketplace , we received a favorable cost with a 38% discount, making cost not an issue. Miro Business - Enterprise has demonstrated good scalability, and we have observed that project delivery has been impacted positively due to better collaboration and visibility of boards, increasing project predictability by 68% and deliverability by 70 to 78%.

Miro Business - Enterprise is performing very well and does not require any specific changes. However, if I were to suggest something, I see that AI capabilities are increasing day by day, so they could add AI capabilities in retrospectives. This would make the retrospectives in our organization more communicable and interesting, as retrospectives tend to be boring.

We have been using Miro Business - Enterprise in our organization for the last three and a half years, and it has been a very good solution for our needs.

Miro Business - Enterprise is 100% stable and does not create any glitches or downtime for the organization. We have been using it for the last three and a half years, and I have not observed a single instance of downtime.

Scalability is very good and is not a concern. We can add as many users as we want at a time. However, the challenge occurs when a large number of users are simultaneously on the whiteboards, but otherwise, there is no problem with scalability.

Customer support deserves a rating of 10 from me. We contacted them approximately six months ago about an issue, and they resolved the problem quickly within 30 to 40 minutes. The customer support from their side was excellent.

Positive

We were not using another solution prior to Miro Business - Enterprise.

The deployment of Miro Business - Enterprise is very straightforward and does not require any complex problem-solving. It is simple software for the organization, and deployment was completed within a couple of hours.

Configuration was very easy and straightforward, and we did not face any challenges in that area. Our technical teams figured out how to configure it, and the Miro team was also there to help them complete the process. All configuration was completed within five hours, so the implementation was seamless.

All data I am sharing is formal data tracked by our business and data analytics teams. They provide us a quarterly report that shows how much we saved in terms of money, time, and resources by implementing Miro Business - Enterprise. This is internal data from our business team.

Procurement was easy for our organization, and we did not face any challenges. The metering and billing experience was very transparent, as we obtained Miro Business - Enterprise from the AWS Marketplace , which was excellent. We received a good discount, and the metering and billing experience has been clear and manageable. We are paying on an annual basis with an annual contract through the AWS Marketplace, and metering and billing have presented no issues.

We evaluated several solutions including Mural, ClickUp , Lucidchart , and FigJam. However, after thorough consideration, we chose to proceed with Miro Business - Enterprise.

Anyone looking for a dedicated solution for brainstorming, collaboration, and retrospectives should consider Miro Business - Enterprise. I would rate this product 4 out of 5.

My main use case for Microsoft Remote Desktop Services  is taking remote access to servers, debugging issues on other desktops, and conducting file sharing or collaboration activities via SharePoint .

As part of my job, I typically use Microsoft Remote Desktop Services  to take remote access to machines of users in different domains who are plugged into Bank of America's infrastructure, requiring me to install certain tools for security checkups and validate whether certain certificates are in place or not.

Microsoft Remote Desktop Services has positively impacted my organization by leading to an overall productivity increase because it has simplified what used to be a physical task of going to certain users' machines for validation, allowing for remote management from geographically distributed locations.

Since I started using Microsoft Remote Desktop Services, a specific outcome is that the number of tickets logged on ServiceNow  has decreased significantly, particularly for remote access or certificate management, which are the primary metrics to be monitored.

The best features Microsoft Remote Desktop Services offers include providing me administrator access, certain inbuilt client tools, and the ability to remotely access enterprise applications, as well as helping me validate whether certificates exist or are missing, or near to expiry. The product also allows for multiple session virtualizations even if users are based in remote locations and offers support for legacy applications that need to be upgraded.

Out of those features, the one I rely on the most is certificate validation and plugin installation or removal in certain IDEs which developers or coders generally use. Being able to do this remotely makes my job significantly easier than going to everyone's desk in the office.

Microsoft Remote Desktop Services can be improved by better integrating it within Teams or providing a Teams integration to connect to customer support teams or other systems' accesses using Remote  Desktop internally, rather than as a separate individual tool.

I suggest some improvements for Microsoft Remote Desktop Services, such as introducing redundant gateways or better bandwidth access to reduce the frequency of remote connection breaks, especially during larger sessions with clients where I often need three or four remote sessions.

I have been using Microsoft Remote Desktop Services for almost three years.

My advice for others looking into using Microsoft Remote Desktop Services is that there are not many alternatives to the product. Whatever alternatives exist do not really allow you to access enterprise applications because of the centralized Microsoft login, so you should make the best use of this product. I would rate my overall experience with Microsoft Remote Desktop Services a 9 out of 10.

My main use case for Microsoft Remote Desktop Services  is to connect to servers from laptops, and sometimes it's even Mac macOS laptops.

For example, in my company, we have MacBook Pro as work computers, and most of our clients have Windows servers, so the best way to connect to the Windows servers is through RDP clients.

The best features Microsoft Remote Desktop Services  offers include the fact that it's multi-platform and it's easy to connect from any operating system to a Windows server or a Windows computer.

Microsoft Remote Desktop Services has positively impacted my organization because it's the only way to connect to some servers we have, as we don't have other options; for example, if they were Linux servers, we would just SSH, but on Microsoft, we have to use RDP.

Using Microsoft Remote Desktop Services has helped my team save time and improve productivity because we had Microsoft servers that were impossible to connect from our MacBook Pro laptops, and once we started using RDP, we could connect and move forward to deliver the project.

Microsoft Remote Desktop Services could be improved because we have keyboard compatibility issues with some platforms; on macOS, we sometimes experience keyboard connectivity issues, and it can be problematic when connecting to servers that then need to connect to other servers, as the keyboard layout doesn't match.

I have been using Microsoft Remote Desktop Services for maybe one year.

Microsoft Remote Desktop Services is stable.

I have never personally had to contact customer support.

We previously used native AWS  SSM Session Manager, but not all the clients allow it.

I have seen a return on investment from using Microsoft Remote Desktop Services; for example, it has helped in unlocking a locked situation.

By unlocking a locked situation, I mean we couldn't connect to a server in any other way, so we had to use RDP.

My advice to others looking into using Microsoft Remote Desktop Services is to try it and see if it's what you need. I would rate this product an 8 out of 10.

Positive