Overview
The Blue Triangle SaaS Digital Experience Management (DEM) Platform provides real-time insights to ensure optimal business outcomes and superior digital experiences.
Monitor and analyze your end-user experience to accurately predict the revenue impact of improving website performance, enhancing and monetizing the pages that generate the greatest revenue, and continuously monitor site and third-party environments.
Our proprietary Real User Monitoring (RUM) and Synthetic Monitoring is the engine that fuels a powerful, predictive digital experience management platform that maps page performance to online sales, calculates the Revenue Uplift at optimum page speeds, enables you to drive higher online cart sizes, and boosts conversion rates.
Blue Triangle's Digital Experience Analytics help large online companies to refine the customer journey in real-time to find and fix user journey friction and frustration. In one centralized view you can uniquely correlate performance to business metrics and gain a better understanding of how tolerant your customers are to the speed of your site, down to the millisecond.
With the Blue Triangle DEM Platform, automatically identify pages where speed most impacts conversions. Locate the pages that are sensitive to site slowness to prioritize optimization initiatives and maximize your budget to benefit from the best return on investment.
Measure the performance and reliability of your website with the most advanced and fully integrated RUM and Synthetic Monitoring Solution in the industry.
Our Synthetics offer the most accurate and actionable real Chrome browsers from points around the world to measure the performance of your website from multiple geographies. Receive alerts when your site is experiencing issues and drill down to the root cause of why your web pages are slow regardless of whether the problem is from your content or content from a third-party service.
Check for availability, get real-time alerts, and improve mean time to resolution. You can test single URLs or use Selenium Scripts to navigate your checkout process in repeatable ways. Included Features:
- Online Business Correlation to Performance and Core Web Vitals (CWV)
- Real-Time Customer Journey and Bottom of the Funnel Analysis
- Real User Monitoring
- Synthetic Monitoring
- Tag and Content Governance
- Detect micro-outages with Error State Tracking.
- Leverage screen shots and film strips to see what your customers experience any time.
- Drill down to HAR File for precise error and header details for every browser network request.
- Diagnose the cause of slow pages and poor CWV.
- Utilize JavaScript Function Tracing to trend poor-performing JavaScript
- Monitor your site's health 24X7 with Powerful Dashboards.
- Track CSP violations to observe and remedy content violating your content security policy.
- We keep your trending data for 2 years for you to review.
- Easily Export your data via our API.
- Send alerts to third-party services like Slack, Pagerduty, and ServiceNow.
Highlights
- Measure the digital experience of your end users and quantify the impact of poor web and native application experience on your business metrics.
- Monitor site availability & JavaScript errors. Ensure 100% uptime and identify when and where JavaScript errors are occurring.
- Visualize the performance and loading order of your first and third-party JS functions. See where these functions load in relation to other files to better diagnose performance issues.
Details
Features and programs
Financing for AWS Marketplace purchases
Pricing
Dimension | Description | Cost/month |
|---|---|---|
Active Sites | Number of Active Sites. Each Site has it's own RUM Tag and Synthetic | $21.00 |
User Seats | Number of Portal Login Seats | $5.00 |
10M RUM Pages Per Mon | 10 Million RUM Page Beacons per Month and Resource Timing Trending | $1,616.00 |
10 M Custom BPM | 10 Million Custom Data and Email Beacons Per Month (BPM) | $517.00 |
10 M Native App BPM | 10 Million Native App SDK Beacons Per Month (BPM) | $517.00 |
100K Synth RB per Month | 100K Real Browser Synthetic+Screen Shots+Film Strip+JS Func Trace/Mon | $779.00 |
100K API Checks/month | 100K API Checks to to test API Endpoints Measurements per month | $65.00 |
100K NHC per Month | 100K Network Health Checks (NHC) measurements per month | $61.00 |
10 User CI | 10 Users Access to the Competitive Index | $129.00 |
50 SLA Slots | 50 SLA Threshold Alert Monitors | $70.00 |
Vendor refund policy
Monthly SaaS services can be canceled at any time. Annual Contracted Services are not subject to refund.
Legal
Vendor terms and conditions
Content disclaimer
Delivery details
Software as a Service (SaaS)
SaaS delivers cloud-based software applications directly to customers over the internet. You can access these applications through a subscription model. You will pay recurring monthly usage fees through your AWS bill, while AWS handles deployment and infrastructure management, ensuring scalability, reliability, and seamless integration with other AWS services.
Support
Vendor support
Documentation and Guides: https://help.bluetriangle.com/hc/en-us , Support Email support@bluetriangletech.com , Webinars: https://www.bluetriangle.com/resources/webinars/ , BT Blogs: https://blog.bluetriangle.com/ , BT Community: https://help.bluetriangle.com/hc/en-us/community/topics Blue Triangle University: https://university.bluetriangle.com/ +1-877-258-3107
AWS infrastructure support
AWS Support is a one-on-one, fast-response support channel that is staffed 24x7x365 with experienced and technical support engineers. The service helps customers of all sizes and technical abilities to successfully utilize the products and features provided by Amazon Web Services.
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