Sold by: DARE Technology Ltd
DARE Timebank provides flexible, prepaid engineering support hours for ad-hoc IT projects and Apple/Jamf device management with an 8-hour SLA response guarantee.
Overview
DARE Timebank provides engineering support for Apple/Jamf device management, which integrates with AWS WorkSpaces, AWS Systems Manager, and other AWS infrastructure services.
DARE Timebank is a flexible option for clients who require a mixture of ah-hoc support or project work throughout the year. This option also comes with an 8-hr SLA, so even though you are not in a support contact, you still receive a swift and first-class response from our team.
DARE Consultants specialise in Apple ecosystem and device management technologies, including:
- Apple and macOS support- Troubleshooting, configuration, and patching for Mac fleets.
- Mobile device management (MDM) - Enrollment, compliance enforcement, and lifecycle management
- macOS patching and updates - Scheduled and emergency patch deployment across your fleet
- IT consulting - Architecture guidance, workflow optimization, and best-practice recommendations
- Jamf Pro administration - Policy creation, deployment workflows, and environment optimization
DARE provides a Standard 8-hour response SLA on all Timebank requests. This means your initial request will be acknowledged and triaged by a DARE consultant within 8 business hours of submission. The SLA applies to all work requests submitted via the support email channel.
Highlights
- DARE Timebank is available with a minimum purchase of 10 hours. This can be used in 30-minute increments and is valid for a period of 12 months.
Details
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Deployed on AWS
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Support
Vendor support
All Timebank support requests and service inquiries should be directed to support@dare.tech . This is your primary channel for submitting work requests, reporting issues, and asking questions about your remaining hours or engagement status.
Standard SLA - 8 Hours.
Software associated with this service
By Jamf
Jamf Protect is an endpoint security and mobile threat defense (MTD) solution that helps organizations defend against modern threats, maintain endpoint compliance, identify active threats and respond to them.
By Jamf
Realize digital transformation with an Apple and mobile-first strategy. Manage and secure iPhone, iPad, Apple Vision Pro, Apple Watch, and Apple TV devices, giving users access to the tools, apps, and resources they need - wherever they work.
By Jamf
Jamf Connect is purpose-built for Mac and mobile devices to streamline provisioning, authentication and identity management and modern remote access by giving users the power to leverage a single cloud-based identity to gain immediate access to the resources and apps they need to be productive.