Everbridge

My main use case for Everbridge Mass Notification is to use it in case of incident or when we need to send emergency information to all employees.

For example, during COVID, I immediately used Everbridge Mass Notification to tell all employees to work from home, and when there was a protest here in Italy, I used it again to ask all employees in a specific city to work from home. In case we know that there is an incident or an alert in another country, I am also able to use Everbridge Mass Notification for this reason, and I could use it for simulation exercise purposes, such as using the polling method to know how many people are in the office or working from home on a specific day.

I think that I have covered the most about my main use cases.

Everbridge Mass Notification has positively impacted my organization as it is the best way to notify and give information to all employees in case of an issue, which is a super value for my organization.

Everbridge Mass Notification has added value by improving response times, reducing risks, and helping with employee safety because, as I mentioned before, you could use it for different kinds of purposes, but always in case of emergency, and it is fast, giving me that immediate overview. It is a super useful way to be connected and have a clear response from the business immediately without losing time.

The best features Everbridge Mass Notification offers, in my opinion, include the polling method, which I really love because it is super useful, allowing not only the notification of specific information that you need to write, but also to have an overview of all employees on different kinds of information and situations. I love it because it is structured and you could have history.

What makes the polling method so valuable for my organization is exactly the ability to track responses and have a percentage immediately, allowing you to get a full overview of the company based on the answers in one second, which is super useful and super fast in case of emergency. It is super important to be fast and clear.

I have no additional features to add.

Regarding improvements for Everbridge Mass Notification, the reporting part could, in my opinion, be a little bit improved. If I needed to search for an employee, I could find the same employee multiple times when I download the report after a notification due to the different kinds of answer methods they use. Having only one line with different columns could be useful to track and avoid duplication.

I have been using Everbridge Mass Notification for approximately three years in the past, then we changed the mass notification tools, and we decided to come back to Everbridge Mass Notification because it was better. Now I have been using it for approximately two to three years again.

Everbridge Mass Notification is stable.

My experience with Everbridge Mass Notification's scalability is good even with multiple locations and notifications, and I have not had any issues except for the mobile app initially not working properly for my company phone, probably due to security. They resolved it, so it is a little bit better now.

I previously used a different solution, but I do not remember the name.

I have not seen a return on investment because I only use Everbridge Mass Notification for my job, so I do not know how to answer this question.

Everbridge Mass Notification should be used by anyone looking to implement a mass notification solution. I would rate Everbridge Mass Notification an eight out of ten.

I chose eight because I strongly believe Everbridge Mass Notification is an amazing tool for notification. It is not perfect, but nothing is perfect, in my opinion, and everything could be improved a little, so eight is the perfect rating for me.

Regarding Everbridge Mass Notification's AI capabilities, I have not tried it, so I cannot tell anything about it. Regarding the accuracy and reliability of output for Everbridge Mass Notification's AI capabilities, I have not used it, so I am not able to tell anything.

Everbridge Mass Notification is deployed on-premises. My advice to others looking into using Everbridge Mass Notification is to really participate in all the training. Everbridge Mass Notification has an Everbridge University that provides virtual training, which I find super useful. I have rated this product an eight out of ten overall.

Our main use case for Everbridge Mass Notification is monitoring incidents across our assets, sites, and people all over the world through alerts from this application.

For example, if we have a hurricane in Japan and I receive an alert, I can check if we have employees or a warehouse in that exact location, and then we are able to send them alerts. If something is already critical, we can check if they are safe or not. We can pass orientations and set up war rooms with the whole group.

We use this application specifically in the case of incidents to send alerts and to check if our people are safe or not.

Everbridge Mass Notification offers controls that I find most valuable. These controls include the total number of people who have already responded, who are missing, and if something has reached a critical situation, who I can reach first. The system has criteria for which group I have to contact first, second, and third depending on the situation.

Everbridge Mass Notification has positively impacted my organization as it is a good way for a company like mine, which has assets all over the world including Europe, APAC, Latin America, and all over the US, to monitor all types of incidents and be able to check if our employees are safe or not. It is a great feature.

Sometimes when we move for an incident, there are levels and situations that change over time. We have to generate the results again, so it is not automatic that we can see the employees or not; we have to generate again.

I chose 8 out of 10 because we do not have yet other ways to include it for other countries that have different ways to connect to our employees through different channels.

I have been using Everbridge Mass Notification for about three years now.

Everbridge Mass Notification's customer support is very good.

I never used a different solution before Everbridge Mass Notification.

It was not me who chose this solution.

Regarding Everbridge Mass Notification's AI capabilities, we did not have any problem at all. I think it is very safe.

I find the accuracy and reliability of Everbridge Mass Notification's AI output to be totally accurate.

Everbridge Mass Notification's scalability is very high.

My advice for others looking into using Everbridge Mass Notification is that we only use our laptops, cell phones, and Teams.

I rated this product 8 out of 10.

My main use case for Everbridge Mass Notification is as a recruiting coordinator at Uber ATG, where I use it for candidate tracking purposes. I upload their phone number and resume if the recruiter did not provide it, review feedback forms, and ensure that interviewers submit their feedback within a certain time frame and within our SLAs. I also handle all things scheduling.

I have a specific example of how I used Everbridge Mass Notification for candidate tracking and scheduling when we sent their confirmation emails. At the time, if a phone number was missing, I would import the phone number from the candidate into Everbridge Mass Notification and their resume so that it would link to their interview kit for the interviewers to reference easily during the candidate's onsites.

In my opinion, the best features Everbridge Mass Notification offers are valuable for high-volume enterprise recruiting, such as at Uber ATG, which is a sub-unit of Uber. It is designed to manage a large candidate pool and complex recruiting processes. Everbridge Mass Notification was very good at integrating with major HR platforms.

I noticed positive changes in my own workflow and daily tasks while using Everbridge Mass Notification, particularly with the scheduling, where it communicates between our internal scheduling platform and having interviewers submit their feedback forms or scorecards within Everbridge Mass Notification. The system sends reminders to submit scorecards if they have not done so within a specified time frame with established SLAs. That was a positive aspect of Everbridge Mass Notification.

I think Everbridge Mass Notification can be improved as the interface was very crowded and almost noisy, where it seemed outdated compared to ATS systems today such as Ashby and Greenhouse.

I do not have much more to add about the needed improvements regarding the interface or other features.

I have been using Everbridge Mass Notification for about seven months.

I do not have anything else to add about how I used Everbridge Mass Notification or any other use cases; it was fairly general.

I would like to add that at Uber ATG, we scheduled through a custom-made scheduling platform that was internal, and Everbridge Mass Notification integrated with that internal software system, which was excellent to see.

I cannot say if Everbridge Mass Notification impacted the organization positively since it was outside the scope of my role, so I cannot comment on the improvements or benefits after implementing it. My overall review rating for this product is two out of ten.