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    Automox

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    Sold by: Automox 
    Automox is the IT operations platform for modern organizations. It makes it easy to keep Windows, macOS, and Linux endpoints patched, configured, controlled, and secured, without servers or VPNs. Using thoughtful automation, IT admins can fix critical vulnerabilities faster, slash cost and complexity, and win back hours in their day. Join thousands of companies transforming IT operations into a strategic business driver with Automox.

    Overview

    Automox is the IT operations platform for modern organizations.

    Automox makes it easy to automate the patching, configuration, and control of every Windows, macOS, and Linux endpoint. Manage thousands of endpoints in minutes.

    Ditch clunky legacy tools. Eliminate risk and thoughtfully automate the patching, configuration, and control of your Windows, macOS, and Linux endpoints with one modern IT operations platform.

    Take your time back Automate the soul crushing manual tasks that get in the way of your more strategic work. Forget weeks of training, start using Automox in just 15 minutes.

    Fix vulnerabilities fast Remediate thousands of critical vulnerabilities in days, not months. Sleep better at night, knowing that every endpoint will stay protected automatically.

    Power workforce productivity Become everyones favorite coworker by keeping their desktops and laptops continuously ready to go, wherever they are in the world, without a VPN.

    Slash cost and complexity Take the lead in IT ops transformation by reducing cost and complexity. Radically efficient IT operations make you the star.

    Untangle multi cloud management Consistently manage and secure your workload instances across major cloud infrastructures.

    Highlights

    • Easily automate the patching of everything from Windows, macOS and Linux operatings systems to hundreds of software titles.
    • Thoughtfully and securely automate any action at scale. Monitor any condition. Measure any state. Deploy any package. Take any action.
    • Remotely access and control endpoints, anywhere.

    Details

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    Delivery method

    Features and programs

    Financing for AWS Marketplace purchases

    AWS Marketplace now accepts line of credit payments through the PNC Vendor Finance program. This program is available to select AWS customers in the US, excluding NV, NC, ND, TN, & VT.
    Financing for AWS Marketplace purchases

    Pricing

    Pricing is based on contract duration. You pay upfront or in installments according to your contract terms with the vendor. This entitles you to a specified quantity of use for the contract duration. If you choose not to renew or replace your contract before it ends, access to these entitlements will expire.

    12-month contract (3)

     Info
    Dimension
    Description
    Cost/12 months
    Automate Essentials
    List price for 100 endpoints - www.automox.com/pricing
    $4,800.00
    Automate Enterprise
    List price for 100 endpoints - www.automox.com/pricing
    $7,200.00
    Automox Assist
    List price for 100 endpoints - add-on for endpoint remote control
    $1,200.00

    Vendor refund policy

    All fees are non-cancellable and non-refundable except as required by law. Automox may suspend or terminate the Services, in addition to other rights and remedies, if fees are past due. The product selected by you in this ordering documentation are deemed accepted upon the provisioning of the applicable product by Automox for your use.

    Legal

    Vendor terms and conditions

    Upon subscribing to this product, you must acknowledge and agree to the terms and conditions outlined in the vendor's End User License Agreement (EULA) .

    Content disclaimer

    Vendors are responsible for their product descriptions and other product content. AWS does not warrant that vendors' product descriptions or other product content are accurate, complete, reliable, current, or error-free.

    Usage information

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    Delivery details

    Software as a Service (SaaS)

    SaaS delivers cloud-based software applications directly to customers over the internet. You can access these applications through a subscription model. You will pay recurring monthly usage fees through your AWS bill, while AWS handles deployment and infrastructure management, ensuring scalability, reliability, and seamless integration with other AWS services.

    Support

    Vendor support

    Automox offers a variety of support plans - Standard, Premium & Premium Plus - https://www.automox.com/platform/services-support-plans . Leverage 24x7 access to open support tickets, Automox University, Automox Community, and access to onboarding webinars.

    AWS infrastructure support

    AWS Support is a one-on-one, fast-response support channel that is staffed 24x7x365 with experienced and technical support engineers. The service helps customers of all sizes and technical abilities to successfully utilize the products and features provided by Amazon Web Services.

    Customer reviews

    Ratings and reviews

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    178 external reviews
    External reviews are sourced from G2  and are not included in the star rating for this product.
    Oliver S.

    Great platform & great for Streamlining IT Management

    Reviewed on Nov 21, 2024
    Review provided by G2
    What do you like best about the product?
    Automating endpoint management is made simple and efficient. As a large organization it is great for streamlining patching, compliance, and security tasks across all devices.
    We frequently use automox for our patching and is easy to implement despite being a large organization.
    What do you dislike about the product?
    We occasonaly have restart issues (e.g. trouble managing restart schedules after patching)
    What problems is the product solving and how is that benefiting you?
    A solution for patch management - it simplifies the process of deploying patches across a variety of devices. Is great for adding timely updates without manual intervention.
    Telecommunications

    Easy to Use and yet still advanced enough for the odd edge cases that stump IT constantly

    Reviewed on Nov 21, 2024
    Review provided by G2
    What do you like best about the product?
    Deployment seems to be very easy for users, many policies are very easy to create especially when it comes down to the Severity-based patch policies. Automox allows for great automation and scripting as well as management of devices into groups. The dashboards shown on the homepage are insightful and very applicable to an administrators problem solving. I like how worklets allow plenty of customisation and advanced actions especially when utilised with community scripts or even Automox made scripts. Our Customer Success Manager is a ray of light on our monthly calls, helping out with anything and providing really good insight to our deployment progress and updates from Automox themselves.
    What do you dislike about the product?
    Sometimes the user experience can be not perfect, several users have reported issues with restart notifications even after restarting, or other issues with the notification deference, but I haven't seen issues myself, and its only a few experiencing issues mostly.
    I think my biggest issue is some of the report metrics, for example trying to get an overall value for a particular data point is hard if you have many zones, as you can't review an Overview Report for the entire tenancy, only per zone, even as a global admin.
    Another issue, which our CSM has expressly warned multiple times now, is this disconnection between what Automox reports as compliant or non-compliant, and what that means in the real world. It can definitely be confusing trying to discern what the compliant numbers actually mean if scheduled devices are also basically compliant.

    Overall these are mostly nitpicks though and the satisfaction with Automox has been very good, even amongst other peers working with Automox.
    What problems is the product solving and how is that benefiting you?
    Our main patch manager for software amongst both company infrastructure and end user devices, it is doing a lot of the heavy lifting for our company staying compliant with our patch management process in ensuring Critical, High, Medium and Low vulnerabilities are remediated automatically.

    Some other branches of our company are using Automox for the same reason as well as doing some device management with Worklets for various administrative tasks.
    Retail

    Useful platform with a few bugs

    Reviewed on Nov 21, 2024
    Review provided by G2
    What do you like best about the product?
    Ease of patching, organisation of devices and reporting.
    What do you dislike about the product?
    Automated restarts not working after patching schedule
    What problems is the product solving and how is that benefiting you?
    Automated patch managed, centralised reporting on patch deployment.
    Financial Services

    Automox is a great tool if you put the effort into using it to it's fullest.

    Reviewed on Nov 19, 2024
    Review provided by G2
    What do you like best about the product?
    I like the flexability of being able to write my own custom scripts to deploy software.With it being able to run native powershell, you can realistically do anything you want. Deploying the software was simple with us deploying it with our EDR tool. We use it mainly for patching and deploying software and it has been great for those purposes.
    What do you dislike about the product?
    Some of the reporting I feel could be better. Why did certain things fail and having the logs from the backend to see that. That is my main one.
    What problems is the product solving and how is that benefiting you?
    Being able to patch large amount of devices over the network. Also being able to deploy software easily using custom worklets.
    Information Technology and Services

    Great tool, make slife easier

    Reviewed on Nov 19, 2024
    Review provided by G2
    What do you like best about the product?
    I like the multi platform capabilities and the console is intuitive. Great that its all cloud based. and i do rather like the robot mascot!
    What do you dislike about the product?
    I cant see a way of testing patches in the platform which would of been cool. Maybe a little bit more pricey than others we dlooked at but not that its not value
    What problems is the product solving and how is that benefiting you?
    Everything is all in one place (bar the single rather niche tool we use). Has freed up a ffair bit of time as we have it all automated now. NOt sure exactly how much biut definately less labour intensive
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