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    Automox

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    Sold by: Automox 
    Automox is the IT operations platform for modern organizations. It makes it easy to keep Windows, macOS, and Linux endpoints patched, configured, controlled, and secured, without servers or VPNs. Using thoughtful automation, IT admins can fix critical vulnerabilities faster, slash cost and complexity, and win back hours in their day. Join thousands of companies transforming IT operations into a strategic business driver with Automox.
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    170 external reviews
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    Automox

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    Sold by: Automox 
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    Overview

    Automox is the IT operations platform for modern organizations.

    Automox makes it easy to automate the patching, configuration, and control of every Windows, macOS, and Linux endpoint. Manage thousands of endpoints in minutes.

    Ditch clunky legacy tools. Eliminate risk and thoughtfully automate the patching, configuration, and control of your Windows, macOS, and Linux endpoints with one modern IT operations platform.

    Take your time back Automate the soul crushing manual tasks that get in the way of your more strategic work. Forget weeks of training, start using Automox in just 15 minutes.

    Fix vulnerabilities fast Remediate thousands of critical vulnerabilities in days, not months. Sleep better at night, knowing that every endpoint will stay protected automatically.

    Power workforce productivity Become everyones favorite coworker by keeping their desktops and laptops continuously ready to go, wherever they are in the world, without a VPN.

    Slash cost and complexity Take the lead in IT ops transformation by reducing cost and complexity. Radically efficient IT operations make you the star.

    Untangle multi cloud management Consistently manage and secure your workload instances across major cloud infrastructures.

    Highlights

    • Easily automate the patching of everything from Windows, macOS and Linux operatings systems to hundreds of software titles.
    • Thoughtfully and securely automate any action at scale. Monitor any condition. Measure any state. Deploy any package. Take any action.
    • Remotely access and control endpoints, anywhere.

    Details

    Sold by
    Automox 
    Categories
    Operating Systems 
    Security 
    IT Business Management 
    Delivery method

    Features and programs

    Financing for AWS Marketplace purchases

    AWS Marketplace now accepts line of credit payments through the PNC Vendor Finance program. This program is available to select AWS customers in the US, excluding NV, NC, ND, TN, & VT.
    Financing for AWS Marketplace purchases
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    Pricing

    Automox

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    Pricing is based on contract duration. You pay upfront or in installments according to your contract terms with the vendor. This entitles you to a specified quantity of use for the contract duration. If you choose not to renew or replace your contract before it ends, access to these entitlements will expire.

    12-month contract (3)

     Info
    Dimension
    Description
    Cost/12 months
    Automate Essentials
    List price for 100 endpoints - www.automox.com/pricing
    $4,800.00
    Automate Enterprise
    List price for 100 endpoints - www.automox.com/pricing
    $7,200.00
    Automox Assist
    List price for 100 endpoints - add-on for endpoint remote control
    $1,200.00

    Vendor refund policy

    All fees are non-cancellable and non-refundable except as required by law. Automox may suspend or terminate the Services, in addition to other rights and remedies, if fees are past due. The product selected by you in this ordering documentation are deemed accepted upon the provisioning of the applicable product by Automox for your use.

    Legal

    Vendor terms and conditions

    Upon subscribing to this product, you must acknowledge and agree to the terms and conditions outlined in the vendor's End User License Agreement (EULA) .

    Content disclaimer

    Vendors are responsible for their product descriptions and other product content. AWS does not warrant that vendors' product descriptions or other product content are accurate, complete, reliable, current, or error-free.

    Usage information

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    Delivery details

    Software as a Service (SaaS)

    SaaS delivers cloud-based software applications directly to customers over the internet. You can access these applications through a subscription model. You will pay recurring monthly usage fees through your AWS bill, while AWS handles deployment and infrastructure management, ensuring scalability, reliability, and seamless integration with other AWS services.

    Support

    Vendor support

    Automox offers a variety of support plans - Standard, Premium & Premium Plus - https://www.automox.com/platform/services-support-plans . Leverage 24x7 access to open support tickets, Automox University, Automox Community, and access to onboarding webinars.

    AWS infrastructure support

    AWS Support is a one-on-one, fast-response support channel that is staffed 24x7x365 with experienced and technical support engineers. The service helps customers of all sizes and technical abilities to successfully utilize the products and features provided by Amazon Web Services.

    Get support

    Customer reviews

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    Ratings and reviews

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    170 external reviews
    External reviews are sourced from G2  and are not included in the star rating for this product.
    Terry M.

    Profficent, Ease of Use, Outstanding

    Reviewed on Nov 18, 2024
    Review provided by G2
    What do you like best about the product?
    As an IT engineer, tasked with ensuring our clients endpoints remain up to date, and in-line with our software / patching compliance standards. The thing I like most of Automox is the UI, the ease of navigation allows me to see the data I need, Since we have implemented Automox for a number of our clients, we have seen greater levels of control, and a more standardized uptodate operating environement. I have also found the customer services support to be outstanding, with issues quickly resolved, allowing us to ensure our clients environments experience minimal downtime.
    What do you dislike about the product?
    As currnt, I have discovered no issues with the use of Automox.
    What problems is the product solving and how is that benefiting you?
    We as an MSP have many customers, and being able to see a centralized web portal where we can readily see their environemtns and patching standards / statistics, has greatly improved our workflow experience in ensring endpoint security by ensuring critical KBs are installed asap!
    Leave a comment0 comments
    Ashok M.

    Good patching software which patches WIndows/MacOS as well as 3rd party applications

    Reviewed on Nov 17, 2024
    Review provided by G2
    What do you like best about the product?
    Ability to configure set and forget patching policies
    What do you dislike about the product?
    Automox agents get disconnected frequently and the troublehsooting of the issue is hard. This means device siwll miss patches if the agent is disconnected
    What problems is the product solving and how is that benefiting you?
    It is dolving the problem of having 3rd party applications patches as well as patching first part updates such as windows updates. SInce its agent based once an agent is installed on an end device the device will be added to the automox console and we can configure set and forget patching policies which automatically patches the devices and keep it upto date with the latest security updates.
    Leave a comment0 comments
    Financial Services

    Automox has made our lives easier with helping us with critical IT services.

    Reviewed on Nov 15, 2024
    Review provided by G2
    What do you like best about the product?
    Automox's ability to monitor and release patches with pre-approval has been our biggest help so far. It is our only solution for this as it is critical we document our monthly patches.
    What do you dislike about the product?
    I personally have no complaints, it has worked exactly as we need so far.
    What problems is the product solving and how is that benefiting you?
    It is critical we document what patches we are to push out each month for our documentation. Automox makes the process painless each month.
    Leave a comment0 comments
    Computer Software

    Easy Patch and Policy Management

    Reviewed on Nov 14, 2024
    Review provided by G2
    What do you like best about the product?
    Automox can be used to apply patches, custom policies, deploy code, etc. for Windows, MacOs, and Linux distributions with relative ease and has a library of premade scripts to get started quickly with. When done right, most policies are a set-and-forget experience, requiring only occasional logins to change or reapply to individual machines or entire groups.
    What do you dislike about the product?
    There are a lot of premade scripts to get started with that should be sufficient for getting your team off the ground, however since it is largely script-based, this does also require a significant understanding of all the operating systems in your environment and how to get things done in their respective console or terminal applications whenever changes or more advanced scripts are required.
    What problems is the product solving and how is that benefiting you?
    It's keeping both physical hardware assigned to employees and remote servers updated and compliant with our security practices so that we seldom have to remediate these issues manually.
    Leave a comment0 comments
    Financial Services

    Windows and 3rd party app patching made SIMPLE!

    Reviewed on Nov 14, 2024
    Review provided by G2
    What do you like best about the product?
    Automox has been a LIFE SAVER when it comes to Windows Security patchin and third party app patching. With previous auto-patching tools we've dealt with counter-intuitive scheduling, confusing GUIs, and lack of clarity around what is patched, what needs to be patched. Automox just works out of the gate after creating policies, and the Dashboard tells us exactly the information we need, regarding workstations that are compliant/non-compliant, the status of our custom policies, and critical patches still needed across the organization.

    We've also been leveraging the app deployment tool whish was something we didn't know we would use until we did and it's exceptional at deploying apps. Status of deployment is instant; there is no clicking around to find logs and error messages.

    This is one of the few tools that we've been able to "set and forget", and we know it's doing its job. Such a relief in a world of complicated and unintuitive SaaS apps.
    What do you dislike about the product?
    The remote access tool could use some polishing. It is sometimes slow to connect and occassionally does not connect at all. Also, sometimes the mouse is offset by an inch or two within the remote session, making it very hard to work in it. We're working with support on this.

    Also, having to login multiple times throughout the day, each time AutoMox is opened, gets tedious. Having a 'stay logged in for the day' option would be helpful.
    What problems is the product solving and how is that benefiting you?
    Automox provides Windows Security patching based on scheduling, severity, and workstation/user availability. Previously we used tools that were either too intrusive, not automated, or not simple to use. Automox solves those problems.
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