What do you like best about the product?

Automox has been a LIFE SAVER when it comes to Windows Security patchin and third party app patching. With previous auto-patching tools we've dealt with counter-intuitive scheduling, confusing GUIs, and lack of clarity around what is patched, what needs to be patched. Automox just works out of the gate after creating policies, and the Dashboard tells us exactly the information we need, regarding workstations that are compliant/non-compliant, the status of our custom policies, and critical patches still needed across the organization.

We've also been leveraging the app deployment tool whish was something we didn't know we would use until we did and it's exceptional at deploying apps. Status of deployment is instant; there is no clicking around to find logs and error messages.

This is one of the few tools that we've been able to "set and forget", and we know it's doing its job. Such a relief in a world of complicated and unintuitive SaaS apps.

What do you dislike about the product?

The remote access tool could use some polishing. It is sometimes slow to connect and occassionally does not connect at all. Also, sometimes the mouse is offset by an inch or two within the remote session, making it very hard to work in it. We're working with support on this.

Also, having to login multiple times throughout the day, each time AutoMox is opened, gets tedious. Having a 'stay logged in for the day' option would be helpful.

What problems is the product solving and how is that benefiting you?

Automox provides Windows Security patching based on scheduling, severity, and workstation/user availability. Previously we used tools that were either too intrusive, not automated, or not simple to use. Automox solves those problems.