Reviews from AWS Marketplace
0 AWS reviews
-
5 star0
-
4 star0
-
3 star0
-
2 star0
-
1 star0
External reviews
External reviews are not included in the AWS star rating for the product.
A solid product when it works
What do you like best about the product?
We've used Automox for around 2 years now and we like the simplicity in how to create policies, and some of the more granular control around when devices patch. We have complex maintenance schedules that shift month-to-month, so being able to set a 3rd Wednesday rather than a fixed date works well for us.
Getting up and running and was fairly simple and straightforward, with us only needing to deploy agents and connect them up to the Automox cloud. Automox caters for proxying only the Automox traffic rather than having system wide proxies which works well for us in a predominantly server environment.
Getting up and running and was fairly simple and straightforward, with us only needing to deploy agents and connect them up to the Automox cloud. Automox caters for proxying only the Automox traffic rather than having system wide proxies which works well for us in a predominantly server environment.
What do you dislike about the product?
Over the past 6 to 8 months we've seen a significant degradation in performance and reliability with the product. Frequent outages of the console, delays in policies processing, or patching policies not processing at all. Sometimes this happens multiple times per week and is really disappointing and has dented our confidence in the product.
There have been automatic updates to the agents on at least two occasions which changed some behaviour about how it works, which has severely impacted us and our infrastructure operationally.
We only have standard support but we've struggled to get down to root cause on a number of issues, or we see issues being UK based and the support team being (Mountain time?) online much later in the working day for us.
There have been automatic updates to the agents on at least two occasions which changed some behaviour about how it works, which has severely impacted us and our infrastructure operationally.
We only have standard support but we've struggled to get down to root cause on a number of issues, or we see issues being UK based and the support team being (Mountain time?) online much later in the working day for us.
What problems is the product solving and how is that benefiting you?
Automating patching of operating systems
Automating updates of 3rd party software
Automating updates of 3rd party software
- Leave a Comment |
- Mark review as helpful
Effective Patch Management, Automated
What do you like best about the product?
It saves me and my team SO much time. Previously, we relied on manual patching and had hundreds upon hundreds of vulnerabilities. The implementation was relatively easy and integrated quickly into our onboarding app installations with our MDM. Customer support has been extremely responsive. Patches for common apps are easy to schedule with minimal work required to get it set up.
What do you dislike about the product?
The secure token for Apple Silicon devices remains a lingering issue that requires manual remediation in a lot of cases. The agent doesn't always connect as expected causing patch delays/vulnerabilities. There's a pretty steep learning curve given it's largely designed to "set and forget" due to the automated nature and not using it regularly means lack of knowledge from utilization.
What problems is the product solving and how is that benefiting you?
As a fintech company, we have regular security audits by our partner and sponsor banks. High vulnerability counts from delayed or ineffective patch management causes major concerns and poor audit scores.
Very easy to use and setup. Very useful tool overall.
What do you like best about the product?
Dashboard is intuitive and easy to use. Information is displayed in a clear way and is easy to find, not overwhelming you when reviewing patch status. Policies easy and clear to configure and implement too.
What do you dislike about the product?
Lack of driver update support. Would be helpful if we could manage driver updates from Automox.
What problems is the product solving and how is that benefiting you?
Identifying and resolving pending patches in a clear and easy to use way.
Patch Management
What do you like best about the product?
Automox's ability to automate patching across various operating systems (Windows, macOS, Linux) is a big plus.
What do you dislike about the product?
While Automox is intuitive and easy to use, some users may find that it lacks certain advanced customization options.
What problems is the product solving and how is that benefiting you?
Manual Patching and Update Management
A comprehensive and versitile patch and automation solution for endpoints
What do you like best about the product?
Ease of use in terms of patch management and automation tasks for endpoint management and easy deployment & implementation. Always available as a SaaS solution and convenient and easy to understand interface.
What do you dislike about the product?
The fact that there is no on-prem solution or deployment option available for the solution.
What problems is the product solving and how is that benefiting you?
Enables us to be more proactive since patch management and automation is handled by Automox. The effort needed for patch management is considerably reduced which saves a lot time and alleviates this burden from us.
Happy customer review of Automox
What do you like best about the product?
This is very user friendly and simplify the advance process of patch management.
What do you dislike about the product?
Pop up some errors time to time and difficult to solve them
What problems is the product solving and how is that benefiting you?
Automox simplify the advance patch management process than other applications.
Really cool product to add you anyone’s arsenal of tools in making jobs in IT a doddle.
What do you like best about the product?
Easy interface to use, the ability to automate tasks, patch and execute PS scripts. Setup was super easy also. Customer support is top draw!
What do you dislike about the product?
Occasionally can be a bit slow to load all devices.
What problems is the product solving and how is that benefiting you?
The non-stop patches and updates used by our sysetems including 3rd parts apps, tools and utilities.
The Automated Patch Management Tool
What do you like best about the product?
The Automated Patch Management Tool that allows you not worried people that are not restarting or updating their computer to reduce or prevent Vulnerabilities
What do you dislike about the product?
The Agent on some of my devices are not responding or has been stuck on stopping for a while and I'm currently investigating why and how I can fix the problem
What problems is the product solving and how is that benefiting you?
Streamline security patching while including 3rd party software updates.
Automox Review after testing and implementing across 200 devices
What do you like best about the product?
What I like most about Automox is the fact that it can apply patches to multiple different operating systems. I also like that it has the ability to schedule when patching will be done across multiple different groups of devices. Automox is one of the easiest implementations that I have done for patch management, its simple dashboard that can be exported to PDF that gives an overview of Compliant Devices, Policies Executed and available patches. Furthermore the policies that you can create are simple and effective, giving you options to install patches that does not require a reboot daily and patches that require a reboot weekly. Automox also integrates with SAML which makes sign in much more streamlined.
What do you dislike about the product?
I dont have much negative feedback other than the session expiry is a slight bit short, and it is quite expensive compared to other patch management solutions.
What problems is the product solving and how is that benefiting you?
Evertrade, is a Medium sized enterprise with around 300 Windows, Linux and MacOS devices mixed, It makes patch management a breeze as it supports the three of the most common operating systems as it is in our environment. It benefits our organization by making patch management simple across multiple different operating systems with the most simple to use interface.
It is truly makes it automation
What do you like best about the product?
The capabilities to bring the automation to real life of patch deployment
What do you dislike about the product?
Some the worklets doesnt work at all. like reboot
What problems is the product solving and how is that benefiting you?
we have the small team of the PM< and automox is doing lots of automation out of the box for patch deployment, which bring down our work to no to little.
showing 1 - 10