Overview
This is a repackaged open source software product wherein additional charges apply for technical support provided by Citadel. In order to receive support, please email support@citadelelement.com . What sets us apart is the added layer of technical support that comes with our VMs. While we provide limited technical support, our expert team is adept at addressing and resolving common issues users might face. This ensures that while using our virtual machines, your operations remain smooth and if any problem arises, you have a reliable support system to count on. This forms a crucial part of our commitment to delivering excellent customer service and creating an enhanced user experience.
Citadel's Red Hat Enterprise Linux 9 (ARM) virtual machine image comes preconfigured and updated with inherent security controls designed to safeguard sensitive data's confidentiality, integrity, and availability. With Citadel's pre-set Red Hat Enterprise Linux 9 (ARM) image, businesses can conveniently establish a secure and compliant workspace, lessening the demand for time and resources typically associated with security setup. Our image is consistently refreshed to align with the newest security threats and compliance laws, offering customers the confidence that their data is in safe hands.
At Citadel, we house a group of specialists with extensive expertise in the field of security and compliance norms. This guarantees that our virtual machine image is meticulously engineered, conforming to the highest security standards. Moreover, our proficient team provides unwavering support, consistently ensuring that our customers' security requirements are satisfactorily fulfilled. This underscores our dedication to providing a safe and superior user experience.
Highlights
- Current and Consistent: Citadel's hardened images are kept up-to-date with the latest security patches and updates, ensuring you always have the most recent advancements in security and technology at your fingertips.
- Compliance Ready: Our images are preconfigured to meet various compliance standards like CIS Benchmark, enabling a seamless and efficient path to achieving regulatory compliance, reducing both time and complexity involved in setting up compliant environments.
Details
Pricing
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Instance type | Product cost/hour | EC2 cost/hour | Total/hour |
|---|---|---|---|
m6g.medium | $0.10 | $0.053 | $0.153 |
m6g.large | $0.10 | $0.106 | $0.206 |
m6g.xlarge | $0.10 | $0.212 | $0.312 |
m6g.2xlarge | $0.10 | $0.423 | $0.523 |
m6g.4xlarge | $0.10 | $0.789 | $0.889 |
m6g.8xlarge | $0.10 | $1.578 | $1.678 |
m6g.12xlarge | $0.10 | $2.366 | $2.466 |
m6g.16xlarge | $0.10 | $3.155 | $3.255 |
m6g.metal | $0.10 | $3.155 | $3.255 |
m6gd.medium | $0.10 | $0.06 | $0.16 |
Additional AWS infrastructure costs
Type | Cost |
|---|---|
EBS General Purpose SSD (gp2) volumes | $0.10/per GB/month of provisioned storage |
Vendor refund policy
At present, Citadel does not provide refunds. Billing will be only for the actual duration of instance use. Just like other Citadel offerings, our primary objective is to ensure complete satisfaction for all our customers. Should you need further assistance, please reach out to support@citadelelement.com .
Legal
Vendor terms and conditions
Content disclaimer
Delivery details
64-bit (Arm) Amazon Machine Image (AMI)
Amazon Machine Image (AMI)
An AMI is a virtual image that provides the information required to launch an instance. Amazon EC2 (Elastic Compute Cloud) instances are virtual servers on which you can run your applications and workloads, offering varying combinations of CPU, memory, storage, and networking resources. You can launch as many instances from as many different AMIs as you need.
Version release notes
This is the first release of our supported AMI.
Additional details
Usage instructions
How to connect to the VM:
To connect to your instance, the use of SSH via port 22 is necessary. The default username for establishing this connection is ec2-user. For a more comprehensive understanding of the standard procedure for connecting to an instance on AWS, please consult the following documentation: https://docs.aws.amazon.com/AWSEC2/latest/UserGuide/AccessingInstances.html
Hardening Notice and Assistance
This image comes pre-configured with Supported compliance already integrated. However, it's worth noting that the use of a hardened system could call for certain adaptations. The advanced security measures might restrict some functionalities or require additional actions for certain operations due to its hardened nature. Should any issues arise, we recommend reaching out to the software provider for further assistance.
Other Information
-The product operates independently without needing extra external resources.
-To ensure optimal performance, it's advised that you perform updates routinely alongside adopting newly released versions from Citadel.
-This software doesn't require any security keys or credentials to be rotated. It's strongly suggested to utilize EC2 instance connect or AWS Systems Manager Session Manager for best results.
-The functioning of this software does not involve the collection of any customer data.
Resources
Vendor resources
Support
Vendor support
Our skilled support team is prepared to assist with any questions regarding our virtual machine images. For further detailed guidance, we offer on-demand support services at an additional fee. Should you need any assistance, feel free to contact us at support@citadelelement.com . We're always here to help.
AWS infrastructure support
AWS Support is a one-on-one, fast-response support channel that is staffed 24x7x365 with experienced and technical support engineers. The service helps customers of all sizes and technical abilities to successfully utilize the products and features provided by Amazon Web Services.
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